Vodafone India Complaints & Reviews

I have been getting many calls from unknown numbers since I got this Vodafone connection (No: [protected]). On one such instance, the caller was from another country. I didn't answer the call. However, accidently, a call went through to that same number, from my cell a few hours later. This call lasted for 60 minutes. There was NO conversation as the call went through accidently. This should have never happened since I NEVER request ISD services from Vodafone. Also my credit limit was Rs:1600 but they have now billed me Rs:6900 which is more than 4 times my credit limit. This is ridiculous. They have nothing in place to safeguard the interests of their customers.

Sir, I am Sushil Barman. I had two vodafone post paid connection -SIM No. [protected] / [protected]. I clear all bill dated on 14 august 2014. Vodafone executive told me ` security return within 45 days by a/c payee cheque. But I do not get this cheque accros 87 days. I went to 95 KM V store for quiry and they are humanless behavior with me.

1)Issue in bill amount:- I was charged more in my first billing cycle so i called the toll free number and the helpdesk person suggested me to visit the vodafone store but the person sitting in vodafone store was not aware of such issue so he referred the e-bill and said that i have access the chargeable web site and some third party which they are not aware off is charging to vodafone so i have to pay the money. In this case i was using the wifi from other service provider when this log are generated in my system. 2)SIM BLOCKED:- Helpdesk team is not aware why my sim was blocked so again visited the vodafone store were they informed me that i have to pay my balance which was of 80 rs. So to activate the sim i paid 100 bucks and the sim was activated but within 24hrs it was again blocked so again i repeated the NO-RESOLUTION CYCLE and came to know that it is been blocked as my billing amnt is exceeded the credit limit so i registered the quarry to increase my limit but to proceed they required my salary info. Now the thing is if this issue is because of credit limit then why my sim is not yet activated with start of my new billing cycle.

Dear Forum, Vodafone has charged me 177 rupees for wapvilla_ppd downlods in october-2014 bill cycle. where i was not involved in this down loads but it is showing in the bill. Kindly act for the necessary action. my details is as follows. Umesh babu mob: [protected] email: [protected]@yahoo.in

my contact number is [protected] and m frm delhi. while on roaming in north east i rechrged for rs 32 for having one week free incoming. but inspite of the recharge i am being charged for incoming. i tried lodging a complaint with vodafone on 111 and [protected], but it was futile. the executive only try to fool u by keeping cal on hold and telling u that u need to speak to soem other department. vodafone has a pathetic customer support service which works 24*7 in the direction of fooling the cutomer and above that charging for calling on the customer care number.

someone should sue them for fooling the customer.

My Mobile Number: [protected] I wanted to check what are deals available for my number via MyDelights. Vodafone doesn't show any deals but amount has been debited from account. When I called customer care executives to cancel/ know more about the deals I am totally not satisfied with the way they answered my questions. Now I paid for the service but I dont know what to do with the offer I have. There is no information from customer care executives/website that what exactly the deal I have. Why don't you show atleast a minimum information to user for what exactly you charging money from us?

I am using vodafone from last 10 years. My post paid no is [protected], from last three months i am facing problem with 3g sevice.firsti called costumer care they told me to go their vodafone gellery there they said me to change my sim card, i did that but my problem not resolved.i again called them they gave complaint no. [protected] on 12 th of September after that they called me next day saying that the my lactation have network problem and they are working on that and my problem will resolve in 15 day.but till date nothing is happend and wherever i call them the are saying same thing. I am paying 750rs every month 3g internet but not getting service properly. Please help me with this,

This is with reference to my alternate Vodafone postpaid no [protected] from Delhi NCR region. I am writing to you after running from pillars to post and umpteen number of calls to your customer care center which says the same response that we cant do even iota of help. I have also been using my primary postpaid number [protected] from vodafone only from last 2-3 years but seldom there was any issue related to bill and you say that i am a preferred customer but this type of treatment for preferred customer is definitely not going to help further. Let me draw your attention towards the problem which i have encountered off lately from Vodafone side. On my number, i have an internet plan active which allows me to use 500 MB data for Rs. 150/ per month. The bill cycle of my plan is 6th of every month, in the month of October up to 26th october morning, i had used aprox 300 MB data and suddenly within a span of few hours itr started reflecting that the total usage of aprox 820 MB. neither i have not changed any settings of my phone nor any use of data services and in spite of that it is showing inflated data use of aprox 520 MB . Because of the same, out of the total bill aprox 1000 Rs is internet bill. You are requested to waive off this erroneous charge which has been levied in my bill. If you are not able to help it in this matter, i would hardly left with any choice but to close the number because i would not be paying this extra charge. Looking forward to hear from you.if you are trying to reach me, call me on my primary number [protected]. Regards Neeraj Mishra [protected]/ [protected]

Pressing *111**# Vodadone shows an offer of 1gb 3g data. I recharged yesterday and all i got was 750 mb 2g data. Upon calling the Customer Care they told me I had done the same recharge last month so this time I will only get 2g data and the offer is not applicable twice. I had an offer of 180 talktime on pressing *111**# which I awail every month. Very frustrated as a loyal vodafone customer for the past 10 years. Not at all fair to be duped this way.

I already had 300 MB 3G plan activated on my cell. The balance was about 54 MB.
I got an SMS from company about a new offer of 1 Gb, which I recharged .
After recharge I got credit 1 GB but my balance 54 MB of existing plan just disappeared.
This is a clear loss to consumer. Company should solve this problem with their system.
Also I want an explanation as to why is it so as nowhere company tells about this thing in their promotional sms. Which is like cheating customers.
Pls do the needful, credit my deducted balance n reply me asap.

Applied for Postpaid Mobile Number Portability (VD648969) for my cell no. [protected] on Nov 2, 2014. I called customer care he said your port out request have been cancelled due to contractual obligation., I am not aware about any contractual obligation and neither it was conveyed to me at the time of connection. Extremely disappointed and would take this matter in social media if it does not get solved by tomorrow. Raj Bansal C: [protected]

Hi, i have purchased a vodafone postpaid before one month . it is a corporate sim . During travelling someone picked my pocket so i requestyou to please block my number for the safey. My phone no is [protected] . Thanks and Regards Pankaj Kumar

My Mobile No - [protected]. I recharged Rs 250 unlimited data plan this month and used only 7 days. Today I put my sim in my friends Micromax A120 new smartphone and with in few minutes micromax 500MB 3G plan gets activated without my request and i just got a sms that my unlimited internet plan got cancelled. How can a network replace a current data plan without the prior permission from the user?. When i asked customer care in 111 and 198 they gave me un satisfiable answers and they won't back me to the unlimited plan or refund either. I thought vodafone is the best network but now i am really disappointed with the Vodafone service. I request you to cancel the 500mb plan and replace to the unlimited plan. Its not possible means i am thinking about changing to other best network than Vodafone by portability . Thank you

Hi, I activated the STD bonus back for Rs. 41 to cut down my STD rates to 40 p/sec around an hour back, however when I got a message for the activation of the service Rs 82 was deducted. That is exact double of the amount. It is not the first time it is happening and it is really frustrating. The person on the helpline says he cant help since service is activated two times. How can same service be activated twice and that too when I applied for it only once. Please help Phone number: [protected]

Activated some packs with out my permission money is cut from my account nearly RS.225, I told them I don't want any packs and deactivate them and refund my money back, they told they cant refund my money because they said that I only activated that packs...Please take seviour action on them because past also they are acting like that.. Jai Hind my mobile number :[protected]

Hi.. I tried to make payment of Rs.427.25 to my VODAFONE mobile No. [protected] from my VISA ICICI DEBIT CARD via BILLDESK.. I got the message from bank that Rs.427.25 is debited from account but recharge is unsuccessful. Its showing Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.

Hello sir, I am a victim of Vodafone's overbilling scam. Vodafone had charged me for some Rs. 197 for wapvilla_ppd twice and deals_mydala_99. I have no idea about these services. It is completely unacceptable. And on customer care they have forgotten the meaning of happy to help. Totally refused to forward the complaint. My bill no. Is [protected] oct. 2014. Copy of bill is attached. Please help me in this regard.

dear sir I am c manimegalai, mobilenumber [protected] is vodafone customer.my talktime balance was 180 rs.From vodafone advertisement I got frequent msg some bonus card activation, and some song selection etc .I dialed for that bonus card at the rate of 89 rs.but the vodafone cut 149 rs instead of 89rs.When I spoken to your customer care number 198, they told her negative response.also they told nothing can be done. kindly i request you to credit remaining balance, also deactivate sending sms service on advertisement to my number Anticipating your reply as soon as possiable

Hi Vodafone Team, I am using Vodafone Number [protected]. In my Last month Bill (Bill Number [protected] ) there is the change Rs 148 as download. I am not sure about that changes. When i called 198, the customer care person told that i have used chargeable website. I am not sure what is chargeable website. If it is chargeable why vodafone is billing me. That particular website should change me. What is the link between that website and Vodafone. Please explain and revert the amount ASAP. Also please let me knwo how to stop this in future.

I have been using my vodafone no ([protected]) almost four years.. but two days back I lost my mobile along with my sim card .. I block my no date day and when I ask for a duplicate sim on same no then customer care executive (by phone) told me that i have to pay 25 rs for new sim, I visited Mahipalpur(New Delhi) Vodafone customer care center and submitted my all documents at customer care desk. but the boy who was on that desk, he told me that I have to pay 125 Rs for my sim .. I ask the reason for extra 100rs then he did not pay any attention and neither tell me anything.. his behaviour was totally pathetic ...he doesnot know his duty on service desk. his way of talking on such a big telecome sector is totally disappointment .. same reason i keep in front of manager. instead of helping me, i was asked to come tomorrow and then tey will see what to do for me.. such a big big company like Vodafone thses kind of service and employees behaviour is totally pathetic ...and in future i never use vodafone service ... regards pranjal...