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Vodafone India Complaints & Reviews

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Last updated Apr 24, 2024
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Vodafone India reviews & complaints page 966

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U
upadhyeasimit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of SIM

Address:Mumbai City, Maharashtra

1)Issue in bill amount:- I was charged more in my first billing cycle so i called the toll free number and the helpdesk person suggested me to visit the vodafone store but the person sitting in vodafone store was not aware of such issue so he referred the e-bill and said that i have access the chargeable web site and some third party which they are not aware off is charging to vodafone so i have to pay the money. In this case i was using...
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Umesh Babu
from Bengaluru, Karnataka
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Unnecessarily charged 177 rupees for wapvilla_ppd downloads.

Address:Bangalore, Karnataka

Dear Forum, Vodafone has charged me 177 rupees for wapvilla_ppd downlods in october-2014 bill cycle. where i was not involved in this down loads but it is showing in the bill. Kindly act for the necessary action. my details is as follows. Umesh babu mob: [protected] email: [protected]@yahoo.in...
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C
caankit01
from Saiha, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for incoming on roaming

Address:East Khasi Hills, Meghalaya

my contact number is [protected] and m frm delhi. while on roaming in north east i rechrged for rs 32 for having one week free incoming. but inspite of the recharge i am being charged for incoming. i tried lodging a complaint with vodafone on 111 and [protected], but it was futile. the executive only try to fool u by keeping cal on hold and telling u that u need to speak to soem other department. vodafone has a pathetic customer support service...
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S
shenbaga priya
from Mumbai, Maharashtra
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Misleading offer information.

My Mobile Number: [protected] I wanted to check what are deals available for my number via MyDelights. Vodafone doesn't show any deals but amount has been debited from account. When I called customer care executives to cancel/ know more about the deals I am totally not satisfied with the way they answered my questions. Now I paid for the service but I dont know what to do with the offer I have. There is no information from customer care executives/website...
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binalsavla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for vodafone 3g internet on mobile

Address:Mumbai City, Maharashtra

I am using vodafone from last 10 years. My post paid no is [protected], from last three months i am facing problem with 3g sevice.firsti called costumer care they told me to go their vodafone gellery there they said me to change my sim card, i did that but my problem not resolved.i again called them they gave complaint no. [protected] on 12 th of September after that they called me next day saying that the my lactation have network problem...
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N
Neerajji
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inflated data bills

Address:New Delhi, Delhi

This is with reference to my alternate Vodafone postpaid no [protected] from Delhi NCR region. I am writing to you after running from pillars to post and umpteen number of calls to your customer care center which says the same response that we cant do even iota of help. I have also been using my primary postpaid number [protected] from vodafone only from last 2-3 years but seldom there was any issue related to bill and you say that i am...
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K
kritarthpant
from Shimoga, Karnataka
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Misleading Offer Information

Address:Bangalore, Karnataka

Pressing *111**# Vodadone shows an offer of 1gb 3g data. I recharged yesterday and all i got was 750 mb 2g data. Upon calling the Customer Care they told me I had done the same recharge last month so this time I will only get 2g data and the offer is not applicable twice. I had an offer of 180 talktime on pressing *111**# which I awail every month. Very frustrated as a loyal vodafone customer for the past 10 years. Not at all fair...
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narendra109
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Existing 3G balance gets lost

Address:Ahmedabad, Gujarat

I already had 300 MB 3G plan activated on my cell. The balance was about 54 MB.
I got an SMS from company about a new offer of 1 Gb, which I recharged .
After recharge I got credit 1 GB but my balance 54 MB of existing plan just disappeared.
This is a clear loss to consumer. Company should solve this problem with their system.
Also I want an explanation as to why is it so as nowhere company tells about this thing...
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R
Rajkbansal
from Gurgaon, Haryana
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Port request rejected

Address:Gurgaon, Haryana

Applied for Postpaid Mobile Number Portability (VD648969) for my cell no. [protected] on Nov 2, 2014. I called customer care he said your port out request have been cancelled due to contractual obligation., I am not aware about any contractual obligation and neither it was conveyed to me at the time of connection. Extremely disappointed and would take this matter in social media if it does not get solved by tomorrow. Raj Bansal C:...
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L
lotopankaj3
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Block the number

Address:New Delhi, Delhi

Hi, i have purchased a vodafone postpaid before one month . it is a corporate sim . During travelling someone picked my pocket so i requestyou to please block my number for the safey. My phone no is [protected] . Thanks and Regards Pankaj Kumar...
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P
princeram
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data Service replaced without prior information or permission

Address:Virudhunagar, Tamil Nadu

My Mobile No - [protected]. I recharged Rs 250 unlimited data plan this month and used only 7 days. Today I put my sim in my friends Micromax A120 new smartphone and with in few minutes micromax 500MB 3G plan gets activated without my request and i just got a sms that my unlimited internet plan got cancelled. How can a network replace a current data plan without the prior permission from the user?. When i asked customer care in 111 and 198...
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Kavyaa Vidyarthi
from Mumbai, Maharashtra
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Double Balance deduction

Address:Lucknow, Uttar Pradesh

Hi, I activated the STD bonus back for Rs. 41 to cut down my STD rates to 40 p/sec around an hour back, however when I got a message for the activation of the service Rs 82 was deducted. That is exact double of the amount. It is not the first time it is happening and it is really frustrating. The person on the helpline says he cant help since service is activated two times. How can same service be activated twice and that too when I...
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Address:West Godavari, Andhra Pradesh

Activated some packs with out my permission money is cut from my account nearly RS.225, I told them I don't want any packs and deactivate them and refund my money back, they told they cant refund my money because they said that I only activated that packs...Please take seviour action on them because past also they are acting like that.. Jai Hind my mobile number :[protected]...
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GauravRawatVoda1989
from Delhi, Delhi
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Money debited for unsuccessful transaction

Address:New Delhi, Delhi

Hi.. I tried to make payment of Rs.427.25 to my VODAFONE mobile No. [protected] from my VISA ICICI DEBIT CARD via BILLDESK.. I got the message from bank that Rs.427.25 is debited from account but recharge is unsuccessful. Its showing Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries....
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A
Amitkoc
from Sangamner, Maharashtra
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unlawful download charges,without prior consent

Address:New Delhi, Delhi

Hello sir, I am a victim of Vodafone's overbilling scam. Vodafone had charged me for some Rs. 197 for wapvilla_ppd twice and deals_mydala_99. I have no idea about these services. It is completely unacceptable. And on customer care they have forgotten the meaning of happy to help. Totally refused to forward the complaint. My bill no. Is [protected] oct. 2014. Copy of bill is attached. Please help me in this regard....
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T
thinakaran75
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bonus activation

Address:Thoothukudi, Tamil Nadu

dear sir I am c manimegalai, mobilenumber [protected] is vodafone customer.my talktime balance was 180 rs.From vodafone advertisement I got frequent msg some bonus card activation, and some song selection etc .I dialed for that bonus card at the rate of 89 rs.but the vodafone cut 149 rs instead of 89rs.When I spoken to your customer care number 198, they told her negative response.also they told nothing can be done. kindly i request you...
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Address:Bangalore, Karnataka

Hi Vodafone Team, I am using Vodafone Number [protected]. In my Last month Bill (Bill Number [protected] ) there is the change Rs 148 as download. I am not sure about that changes. When i called 198, the customer care person told that i have used chargeable website. I am not sure what is chargeable website. If it is chargeable why vodafone is billing me. That particular website should change me. What is the link between that website...
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P
prajall
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer service and behaviour of representive

Address:New Delhi, Delhi

I have been using my vodafone no ([protected]) almost four years.. but two days back I lost my mobile along with my sim card .. I block my no date day and when I ask for a duplicate sim on same no then customer care executive (by phone) told me that i have to pay 25 rs for new sim, I visited Mahipalpur(New Delhi) Vodafone customer care center and submitted my all documents at customer care desk. but the boy who was on that desk, he told...
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bhambhaniash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harasment calls made by Vodafone representatives

Address:Mumbai City, Maharashtra

Sir / Madam, This is in reference to my vodafone cell number [protected] which I have been using for few years now. Since the day I have activated the number I have been perodically receiving calls from Vodafone representatives asking for availability of an unknown name - 'Ramashray vishwakarma'. I have been politely explaining each representative that this number does not belong to Vishwakarma and please update your system. But the...
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Address:Chennai, Tamil Nadu

Dear Sir, I want to bring up to your notice that when browsing the sites via internet, it has come up some of pop up for which Vodafone chennai deducting the amount without customer notice. When i complained about this issue, they have said that you have downloaded some XXX for which this amount is deducted. I have registered a complain for my number [protected] with complain id: Coming to the reality: This is not new for vodafone...
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