Bajaj Allianz Complaints & Reviews

I paid rs 1979 for 2 wheeler policy using upi at 1:17 pm on 10th september 2019.
The payment was successful but i did not receive any policy.
I have complained so many times and mailed as well with the screenshot for the successful payment.
Reference no: 27764723
Complaint no: 80282992

My previous policy has expired as of today and i have still no confirmation of policy neither did i get my money...

On 4th september, i have made payment of rs 2730 online to purchase a new two-wheeler insurance policy. Due to server issue from bajaj, the policy was not issued to me. After checking with customer support, a ticket 80153363 was raised. I check every day with bajaj to issue the policy but they are not issuing the policy and simply delaying it. This has been escalated many times to bajaj but no response from them. Now i just want my policy...

Sir,

This complaint is regarding my 2 wheeler insurance policy. On 08th sep 2019 at 11.30pm, i was trying to take online 2 wheeler insurance policy through bajaj allianz website. So i have filled, all my scooter related details and payment of rs.1931/- has been paid successfully on same day at 11.57pm. After the payment website redirected me to the last page. Where they asked me my previous policy details. Then i was putting...

My policy number is og[protected]-00124432.
I filled claim regarding my car who has broken back due to accident. Claim number is oc[protected]-00001304. Advised by akshay dnyaneshwar koparde.
He rejected my claim by saying it doesn’t cover in insurance and he didn’t investigate and just rejected without any further details. He told some reasons like not under coverage and old damaged.

My question is if...

Bajaj allianz website asked for payment for 2 wheeler insurance on 05/09/2019, 0952hrs, payment was done through paytm wallet and reciever was "billdeskutil". I have completed payment transaction history and i emailed bajaj allianz for refund if policy not generated or to issue a policy, but since more than a week they are not responding. I also emailed to billdeskutil but no response from their end also. As per bajaj allianz they are asking...

Sir,

This is regarding the 2 wheeler insurance policy. On 08th sep 2019, at 11.30pm I was trying to take online scooter insurance policy. So i have filled all the details related by vehicle and payment of Rs. 1931/- has been successfully done on the same day at 11.57pm. But on the last page of website was suddenly got stuck. It was asking me my previous policy number. I have put my previous policy number at site but suddenly...

Hi i had make payment for two wheeler insurance of rs1428 on 7th sep 19 but tafter making payment site got crashed till now i have not recieved my refund. I am continuosly mail to ketki. [protected]@bajajallianz.co.in,
Pallavi abhimane/ho - direct marketing/customer, pallavi. [protected]@bajajallianz.co.in but till now i have not recieved any response from them. I have provided all the details along with the reference number also. This is...

I wanted to buy a two wheeler insurance from bajaj allianz. I made a payment on september 3rd 2019. I received a payment successful message from hdfc as well as a link from bajaj allainz. I entered the wrong pin code before the payment, so i could not add my correct address and complete the process. I have been calling customer support from september 5th. I made 6 calls in total and every time, i am asked to wait for 24 hours. I don't get...

I have renewed my 2 wheeler insurance (OG[protected]-[protected] on 5th September by paying Rs. 2243. the reference number for transaction is 7139759. i did not receive my updated insurance even after 2 days, when i contacted the support they said the amount has been received by them and raised a complaint, the complaint number is 80197772 and the representative told me that i will need to wait 24 to 48 hours to address the complaint. i called...

On sep 2nd, i have been trying to buy the travel insurance online but after payment the site crashed and no policy was generated.
I have raised concerns on this to bajaj allianz websales and travel team, but they are not providing a proper response.
It's been more than a week since my payment. I have made several calls and sent mails as well but not providing a response or refunding my money.
The complainant number is...

I had made online payment for my policy no. Og[protected]-00014377 today dated 11-sept -2019 and need the soft copy of my policy urgently.
Please note my email id [protected]@gmail.com and also my mobile no [protected]. You can also confirm by calling this no or by sending link to the email id. This policy was generated through agents who is not co-operating to resolve the matter.
As i have updated my new login id but...

On 4th sep 2019 afternoon i was purchasing a 3rd party insurance coverage for my honda activa two wheeler. After filling in all the details i was moved to the payment portal. Wherein the payment was done with my hdfc credit card. Once the payment was done the page did not return back to the bajaj allianz webpage. But the payment for the policy was received on your end. The reference for the payment is included below in the attachment. After...

Dear Sir,
I have taken a Life cover Loan protection policy [protected], Application ID [protected] on or before 20.8.2019 but till time unable to get it done . even searched from Proposal tracker .

due to delay in delivery, I want to cancel my Policy, kindly cancel it is in free look time period .

Policy No : [protected]
Application no: [protected]
Proposer Name : Shatruhan Singh
Agent...

Two time transaction got failed and money got deducted twice while purchasing a policy for my two wheeler and after lots of complaint through toll free number and emails.

Still my issue is not resolved. I got the policy but not got rest of the amount which was deducted twice that's 2436 /- inr each.

Please help me with this as it is already been 2 weeks.

Transaction date: 25th aug 2019
Issue...

Hi sir,

This is regarding the bike insurance policy. On 04th sep'2019, i was trying to take online bike insurance policy. So i have filled all the details related by bike and payment of rs. 1662/- has been successfully done. But on the last page site was got stuck. It was asking me my previous policy number. I have put my previous policy number at site but then it was not run further. So therefore i did not get my bike insurance...

Hello,

I purchased motor insurance from bajaj web portal on 2-sep. The website has design in a way that they take payment from customer before take the details of vehicle. After making full payment through paytm gateway, policy was not issued. Raised compliant, did multiple follow-up; but no proper response received from bajaj allianz team. I can not trust bajaj allianz. If the customer have to face so many hazzles/harassment...

I paid money for 2 wheeler insurance policy, but did not receive the insurance policy from bajajallianz. Payment done from website (Netbanking), 4th sep 2019 9:41 pm ist. Raised a complaint with the bajajallianz customer care team - ticket # 80139027.
Called them couple of times to get more details but they never gave an answer. To get the ticket assigned it will take 24-48 hours it seems
I never got a sms or mail regarding...

Dear team,

My policy number is [protected] and was issued on july 30, 2019. I wanted to close this policy in free lookup period as i am not interested in this policy and was sold to me as i had taken home loan from bajaj insurance.

From that date, i am trying to close this policy in free lookup period. I contacted the customer care of bajaj allianz and they said, i can take the soft copy printout and visit the...

I had made payment of scooty (Two-wheeler) insurance premium (Bajaj allianze) through phonepe. The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my renewal policy. So i contact insurance company, they said that we have not received any payment. After that i raised complain to phonepe via. App and also by mail. They tell me for wait for some more time and more...

I have paid an amount of rs.9701/- on[protected] for purchase of insurance policy (3rd party insurance) against the car no. Ap09cq1259 with the help of bajaj allianz staff mr. Mangesh pandav with his mobile no. As [protected].

As he has made some mistake from his end and hence could not provide me the insurance policy till date. Despite my repeated request and pursuance he is unable to provide me the policy number.
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