Citrus Payment Solutions Complaints & Reviews

Dear sir /madem
I have paid nios dled 2 year fees on 04/07/2018, 6010rupees 2 times failed attempts tranction failed and declind. I have attach a copy of it
Please refund my amount
My account number [protected]
1 reference id igadwxhxh1
2 reference id igadwxkxc2
Please help me.
Please refund my money
Please please please

I done recharge to my number 507/- rs online payment through citrus payment on aug 1st 2018... Money was deducted and recharge was not done... Transaction was failed... So, plz refund my 507 rs as soon as possible... Transaction reference id :- inb/[protected]/citrus payment solutions p...

Axis bank transaction id :- [protected]

Thanking you
Rvs kiran

Hpgas bkngno 595362 con 602898 bkng clrd 25. Jul.2018 virupaksha hp ga otp 2420 http://ezpay.hpcl.co.in//ezypay//h//[protected] to pay for refill

I paid the amt via the above link but gas agency say payment not received. However the amount is deducted. Please refund it

Payment details
Thank you for using state bank internet banking. Reference no. For citrus payment solutions transaction of rs. 767.85 from a/c ending 8431 on 28-jul-18 at 07:52 is igaeazoti5.

Regards,
Satish [protected]

Last saturday i. E on 28/07/18 i made a payment of ₹767.80 for the link i received the payment after booking the hp ga i, e http://ezpay.hpcl.co.in.from sbi net banking. The payment got deducted from the account but gas agency say they didnt revive payment. I am attached the copy of message (Thank you for using state bank internet banking. Reference no. For citrus payment solutions transaction of rs. 767.85 from a/c ending 8431 on 28-jul-18 at 07:52 is igaeazoti5.
Please help to revert back my payment.
Thanking you.
Satish [protected]

Today i. E on 01/08/18 i made a payment of ₹510 for the site nios.ac.in
The site showed transaction failed but the amount was deducted from my account.
Therefore kindly look into the matter and do the needful.
The details of transaction is given below.
Axis bank limited.

Inb/[protected]/citrus payment solutions p.

Thanking you.

Mukesh pareek.

On 31st july, 2018 i made a transaction of rs.250 form my uco bank via citrus payment gateway (Transaction id-[protected]/ txn id[protected] on institute of chartered accountant webiste considering mobile no.[protected] & email [protected]@gmail.com.
The amount has been deducted from my bank but transaction cancelled.
I need the refund of the amount so deducted from citrus payment gateway urgently.

I have used citrus payment for payment to add money in my facebook ad account. The amount of 2000inr is deducted from my hdfc bank account but not credited in facebook ad account.
Transaction details are as below

Date:
01 aug 2018
Narration in bank statement:
[protected]-citrusfacebook

Transaction ref number :[protected]
01 aug 2018

Amount withdrawn:2, 000.00

Please note i, sanatan bit, an sbi account and debit card holder surprisingly received an sms mentioning 'thank you for using your sbi debit card 622xx6368 for a purchase worth rs49999.0 on pos [protected] at citruspay spicesafar txn# 392786.' on 30.07.18 evening.
Need help from your side to block the account which made this transaction and help me get my money back.
Requesting your team to take prompt action against this fraud transaction.
Regards
Sanatan bit
[protected]/[protected]

Dear team,
Today iam paid the niso dled payment through axis bank internet banking amount 510rs, same amounr debited amount in my account but payment stunts was showing payment not not made,
Below provided the citrus payment related number
.
Payment related cirtus payment solution number provided below,

Inb/[protected]/. Amount 510

Kindly solve my issue asap.

With regards,

Rajashekar d

I had made a net banking payment on 17th july of ₹ 2444 through my hdfc account (Details provided below) which according to airtel hasn’t been credited. I am being continuously troubled as they are chasing me for payment. This payment was against my landline number [protected]

17 jul 2018 [protected]-citrusairtel
Reference number[protected]
Amount 2, 444.00

I checked up with hdfc back. They have confirmed that payment has been credited. I need immediate resolution as there’s is lot o[censored]ndue harassment these guys have caused me

Dear sir/madam,
I have applied in the course of d. El. Ed of nios online. System error occurred during the payment of rs 4500 of above course at the date of 27/09/2017. Amount of rs 4510 is debited from my a/c no. [protected] (Hdfc bank) with reference no.[protected] and payment gateway [protected]-citruseazypay. But my application status shown as "payment not made" until last due date 30/09/2017 while the debited amount of rs 4510 have not refunded in my account.

Finally i have paid again rs 4500 with reference no.[protected] and payment gateway [protected]-citrusnios which is successful payment at the date of 30/09/2017.

I have mailed the hdfc bank for clarification. But they revert back me as "the transaction has been successfully processed at the bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant. It may take 2-3 working days for the payment settlement to the merchant end. Incase if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us with the merchant confirmation of non-receipt of funds.".

So kindly check the same and solve my issues on urgent basis and revert me the above debited amount. I will be very thankfull to you for this act of kindness.

Following are important details related to the transaction with the system error -

1. Debited a/c no - [protected]
2. Bank name - hdfc bank
3. Transaction reference no. With hdfc bank[protected]
4. Payment gateway - [protected]-citruseazypay.
5. Date of transaction - 27/09/2017
6. Amount - 4510
7. Mobile no associated with a/c number of hdfc bank - [protected]
8. Mobile no associated with institute nios - [protected]
9. Email id associated with a/c number of hdfc bank - [protected]@gmail.com
10. Email id associated with institute nios - [protected]@gmail.com
11. Admission confirmed in the course of d. El. Ed online (Nios) with hdfc 12. Bank transaction reference no.[protected] and payment gateway [protected]-citrusnios at the date of 30/09/2017.

Thanking you,
Binod kumar karn/rajesh kumar
Nios reference no. D[protected]
Nios enrolment no. [protected]
Mobile no. - [protected], [protected]

Dear sir/madam,
I had made a payment of rs: 6010.00 to n. I. O. S d. El. Ed on 06 july 2018. The transaction failed but the amount was debited from my account.
The transaction description is: inb/[protected]/citrus payment solutions p.

I had made an another transaction on 07july 2018 from my sbi account and done the payemnt successfully.
So kindly reverse the transaction and credit my account with the same amount.

Here i have attached a screenshot of my transaction details, kindly find out it.

Regards
Pushpalata satapathy
Account no-[protected]
Mob no-[protected]
Email [protected]@gmail.com

With refence to nios admission reference no.[protected]; i am very sorry to inform you that during net banking payment my transaction through icici bank dated.[protected] bil/[protected]//nios[protected] r. S 510/-failed ;while amount from the account debited, but the amount of failed transaction hasn't been returned in my account by now. My transaction nmber is t rn narration ctrus-eazypay[protected][protected]@663120)
Therefore i request you to return the amount of failed transaction.

I made payment of 768 inr using the citrus payment gateway link received in sms after booking. However, the payment is not reflecting and i had to pay cash to delivery boy.

I need a refund to the credit card number i used to do the transaction.

I see a lot of such complaint here already. I will suggest to remove such link if you cannot provide a working solution. We as a customer cannot suffer for poor sub-standard solutions that you deliver

Card number[protected] xxxx 3746
Date of transaction - 26th jul
Amount debited - 768.46
Phone no used - [protected]
Against hpgas booking no - 501692

I had recharged my metro card with the following payment details. It is not reflecting in my card. I tried writing several mail to them but [protected]@scp. Bmrc.co.in (As per their sight contact details). But till date nor response or acknowledgement from them.

Engraved id: [protected]
Transaction id:[protected]
Amount: 200
Date time[protected]:23:39 pm

Regards
Abhaykumar
[protected]
[protected]@hotmail.com

Dear sir/madam,
I made a payment of rs.80226.84 to varanasi development authority on 23 july 2018. The transaction failed but the amount was debited from my account.
The transaction id is: s33248827
I tried reaching you on the following phone nos.:[protected], 65340917 and 26705091 as provided on the website, but i couldn't contact you.
Please reverse the transaction and credit my account with the same amount or complete the transaction with the varanasi development authority and provide me with a proof as they are not agreeing to it.
It has been 3 days since the transaction has taken place and still i haven't received the amount back, please adhere to it.
Thank you,
Harsha
Varanasi
E-mail: [protected]@yahoo.in

Even after providing the document required by them, they are just saying that our document is not proper! Although i have fulfilled their requirement to the fullest! I need immediate solution!
This has been going on since 3 months, i approached them more than enough times but they are just neglecting it! I am been ignored! My whole amount is blocked there!

I paid online school fee through citrus payment solutions from my bank icici through net banking according to my bank that payment was successfully done they paid to citrus payment solutions but the gdgoenka school said they not received in there account kindly check this where is the problem? The date of transaction was 27/06/2018and according to bank they given to citrus on 28/06/2018 kindly cooperate
This is case of gdgoenka public school agra n icici bank transaction plz help us

Sir,
I have recharged for an amount of rs.200/- on card number 81284336 for delhi metro on july 20th, 2018. The amount has been deducted from my bank account, but it doesn’t appear in my card balance and when i tried to top-up, i am getting the message as no top-up available. I have tried it numerous times.
Kindly, resolve the issue as soon as possible.

I've made double payment for NIOS DELED 2nd year admission fees on 04/07/18 through SBI net banking. account no [protected] amount Rs 6010 and on 06/07/18 through SBI ATM card account no [protected] amount RS 6060. Because the money that I paid on 04/06/18 was Failed but it show on status payment not made but on 06/07/18 after finished paid from ATM card Rs 6060 it's shows on status Payment complete. So I want to know from which account does the payment was successful, from Net banking or from SBI ATM card.? And One of the amount from the above should get back the refund.. please solve this..