Croma Complaints & Reviews

I purchased my lg 8kg washing machine on 4rth of december2020. saleman told it will arrive on 7 dec...still not arrived ..ophoto of invoice attached...

I had shifted my house and hence raised a request for re installation of water purifier on 28th November 2020. Expecting the normal time required for the services to be provided I waited till 4th Dec but since not receiving any update called again only to understand that my request not entered in the system. But at the same time my new address has been updated already. But the gentleman this time assured to speed up the process and get it...

I bought Samsung A51 from Croma Wakad on 14th November. Started the phone on 15th November. Used it on and off till 23rd Nov. following issues with its Audio (volume less than Samsung J Max that I had previously), Image Resolution (pixelated), Phone call voices garbled. We visited croma wakad, pune on 24th nov to get the phone checked. They sent the phone to Samsung workshop / repair centre. The phone was under observation for 5 days, and...

I register complain regarding AC service at customer care. Service man was come and just remove dust from AC not use any Bloor or machinery and also just throw water in outdoor unit. He told we are not using any Bloor or vacume to clean Indoor as well as outdoor units...

Display has some pixels, can’t be clear...please fix this issue...

I’m very disappointed by Apple company big name big brand that’s it. Recently I bought a MacBook Air somehow I managed the money and bought it my work is completely done online I had to buy immediately on a urgent basis. I bought a MacBook from CROMA well defined store for electronics. After I bought this I found some default in camera resolution I went back to Croma told about the issue inspite of solving my problem they told its manufacture...

Dear Croma CC,

Actually i had a Croma gift card with card no.[protected] & amount of Rs-5000.

Today i went to Croma outlet to buy some item with this card, But unfortunately it got expired in Oct'20.

As i live in remote area, Due to Covid lockdown i didnt used the card in the timelines.

Please renew it so that i can use it.

Thanks for your support.
br...

Hi Team,
I was trying to place an order on 14th Nov, and I noticed that my gift card expired, ( I understand it has a 12 month validity and I'm to be blamed could not redeem this within the available date, due to some of the reasons like Pandamic Covid Situation. But the Card amount is for Rs. 5000 which is big amount. I request you to help in getting the reactivation of the Card with Number # [protected]...

We bought an one plus 7t pro display phone (which you put on the store as a demo ) they told us it will cost us 39, 700 and 4 things will come free
1. One year extended warranty
2. 1year screen protection
3. 1 year free repair on any appliances
4. Croma earphones
They didn't gave us bill on the spot, second day when we got the bill, the phones price mentioned on the bill was 30, 700 and they charged us...

Order#[protected]APPLE 10.5INCH IPAD#AIR WIFI 6)

Purchased product on 11th Aug 2020

Its past 90 days and as per the offer which was then showing on the website I was to receive INR3000 cashback on my credit card (this offer by the way was there at that time on all websites selling the mentioned Apple product but I chose to purchase online from Croma)

I have not received any cashback not any...

Dear Sir,
I brought the new television in Croma center (Vadodar, Centeral Squre) on 21/11/2020. I have issued regarding TV screen. On left side croner in TV shadow showing....

Dear Sir,
my LED TV is blinking after repairing
my invoice number is SLA[protected]
date:[protected]
item code 217165
item name Croma LED FHD SMRT 101CM 41INCH CREL7351

please do needful

thanking you
Maruti Products
Bharat Jagad
[protected]...

I had purchased a jabra 65t elite from croma store on 15 nov 2020. Having used the product before i was aware that jabra faces some bluetooth problem in left earbud quite frequently. So i enquired with the store and i was assured that i would get hand to hand replacement if any problem was detected.
This was because i had made it clear that amazon is providing the product for same price and giving no questions asked replacement. The...

I am prateek Agrawal, have booked LG TV on your Bhopal Store and chose EMI option and used my Bank of Baroda Credit Card.

Invoice No.- SLA[protected] and Product Description- LG LED 139cm 55UN7350 4KUHD

But in current month bill i had to pay full amount of Rs. 59000/- approx and could not avail EMI offer.

Please escalate the matter with the bank and do the needful at your end and arrange to provide...

I purchased an HP printer at Croma Prabhadevi on Nov 13, and was promised delivery on Nov 16 (latest by Nov 18 due to Diwali rush). But I have still not received the printer, and the customer care number is un-responsive. The 3 - 4 times I could talk to customer care, they asked me to call back with no update. This is frustrating - I have already paid Rs. 6200/- and no delivery with almost a week gone by....

Hello i naresh dixit purchased a dell inspiron 13 5000 laptop from your store in Bangalore on[protected] and I was told invoice would be mailed which i have not received even after continuous follow up. But now my laptop is having issues and for reinstalling licensed software's and product key i need to have my registration ID which I was told would be in my invoice. I urgently need assistance on this as its affecting my work as its dependent...

Dear Sir / Madam,

I bough a Bajaj Geyser on 15th Nov. I was told that the service is inclusive of the price. On 18th Nov, 2 people came to my place for the installation and open the box, when they looked at the bathroom, i was told that your site is not ready and it has to have the tabs. I told them that i have the Tabs but they denied the installation that this is not their job and you need to call a plumber. They didn't...

I am selvam from Avadi. My mobile number is [protected].
I purchased a new Croma TV 49 inches durng the month of August from Avadi Croma branch. The magic remote which comes along with the TV did not function which was found by me the next day of installation. The installation person came again the next day and collected the magic remote for service/ or replacement.
Now till now four months had gone but I have not received the...

I purchased new Croma TV 49 inches durng the month of August. The magic remote which comes along with the TV did not function when operated. The next day after installation the magic remote was taken for service by the installation person. But till now he had not replaced the remote. I made so many phone calls but only I got only explanations not the remote. I have also moved in person to the Croma store Avadi and made complaint but all in...

I purchased croma ref/ff 347 lt. Via invoice no sla[protected]. I was assured by the sales staff & sales manager that croma is a tata brand & there was no need to worry for buying croma brand product.

I regret to inform that after mere 47 days i faced great inconvenience & harrasment in the above product. There was no cooling in the refrigerator on 10/11/2020 & i had to give complaint for the same.The complain was resolved...