Elica India Complaints & Reviews

In gas stove fire is not properly coming. Not reaching at hieght. Fire is at very low level. Problem coming in cooking. It happens from 2 to 3 days on 26/05/2018. No. Is [protected]. I want you to come and repair this problem. It's sound is very high. It will be better if you send anyone to repair this problem faster. Problem coming in cooking. Please send anyone faster...

This product is a disaster to say the least! I've had it for several years however it works for about 4-6 weeks and then each burner stops working one by one. It is clearly not for indian cooking and maybe for simple boiling of european food. Normal indian cooking causes each burner to stop working in 4-6 weeks!

Do not buy this product.

And the icing on the cake is the disastrous, almost non-existent so called...

Good afternoon.
It is perhaps my mistake to choose the product and was insisted by the sales person of radhika stores in pimple saudagar for the product quality.
Well while installing the stove one of the burner was hanging, none of the three screws were fitted, it was rectified after great persuasion.
During that first compliant it was agreed that the three gas brass burners would be replaced since two of the three have...

I have purchased the gas in month of 2014, which is of 4 stove gas burners however the 1 burners are not working.
Requesting a urgent action on it

I have purchased the gas in month of 2014, which is of 4 stove gas burners however the 1 burners are not working.
Requesting a urgent action on it
I already complin costomer care but no reponse

My comp. Id is 99_581706...

I bought elica chimney kitty white on 17th april. I recieved the chimany on 28th april. I am struggling to get it installed. I must say that the service is pathetic.

Despite several reminders, phone calls, the installation person came today but told that i have to drill a hole in the wall. The retailer had told me that he will help with the person at an additional cost. Unfortunately not installed till now. I would like to...

Bought elica cook top few days back, it has stopped working, helpline number is always busy, once by chance, i got connected but executive simply dropped the call as soon i started. Cheap and hopeless products sold at premium. It is 3 burner cook top, only one is not working, elica said it is pipe gas issue but then why other two burners are working of same cook top? Elica does not have honestly to resolve issue and only waste customers time,...

I have purchased the gas in month of february 2018, which is of 3 stove however the glass is broken today morning.
Requesting a urgent action on it
Either get it fixed or replacement of the so same   replace all...

Do not buy the product within two days o[censored]se, i faced problems like knobs are getting extremely hot and base part of stove is also getting hot which is not user friendly for household purpose. Company not giving proper attention for service neither listening to our problem. Properly they will come at your place open the stove completely which is used only for 2 days, i guess elica company do not quality check there products before sending...

We bought chimney on 2nd feb 2018 and it has been installed on 5th feb. After a 20 days over whenever we switch on chimney it went to auto clean mode. We raised the complaint and an engineer came. He said he will order a spare and will come back, 25 days went but he did not come back. After we made lot of calls with customercare and sending out emails then one person came and he attended the issue after few mins he said the issue resolved....

The elica gas stove has been a trouble from the day of purchase. The 3 burners of the gas stops working every month. The burners either produce very low flame or does not produce flame at all. There has been servicing every month to clean the gas burners and every time we pay 300rs. After service within 2-3 days burner stops working. The service man has no clue about the problem. He does not give any solution. Lately he has stopped answering...

This is regarding not getting Installation for my new ELICA chimney/KITCHEN HOOD. I had bought an Elica hood 3 years ago. That time also I didn't get good service from your company. Today morning I have purchased a chimney/hood from your authorized seller but am not getting Installation service from your company. I am going to return the hood/chimney as well as urge everyone I know to not buy any of your products hence forth.
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Good morning! I have bought ticket and returned on 27 of february 2018 but untill now i cant receive my money back! I called so many times to clear trip but they keep promising that i will receive in 5-7 working days! It passed 1 month exactly! Im very dissapointed with your service. Please return my money back urgently. My name is elsa catapang mobile[protected]. Could you please contact me and solve my issue. I would be bery appreciate...

My father is a heart patient. We need to get the elica chimney serviced regularly. We have called and requested for the service engineer to visit us.. But he has not come, even after nearly 10 complaints in the last 5 months.. To the deeshe service center in chennai.. If your father was a heart patient, will you treat him like this??? Please come and service the chimney...

My self danish shaikh from mumbai-badlapur, i am purchase chimney & hob top from prabhat appliance badlapur.

1st i am launch complaint for installation of chimney your technician visit & install the same & taking rs.1200 for installation. This complaint attend after lot of fallow up & after 4days.

Now again we launch complaint for hob top installation on dated 5th feb (Complaint no.99_526041), after lot of fallow...

My refrence number is 99_515132. I have trying to seek to rrpir and service my elica chimney from last three weeks. Each time i will call the customee executove will gove a new date and say it will be done, but days has passed by for 3 weeks now and non of the technician called or came. I would request elica to look into my matter and give a aolutipn by doing the sslwrvicw or say can't help...

I bought elica gas stove having 4 burner for my new house kitchen with a hope that it will work smoothly but despite various reminders to the dealer/co. It is not working properly. One of the burner does not work. Elica engineer did not repaired it well. I have completely fed up from it. The dealer did not provided good after sale service. I need it to be replaced. Elica company is indulged in misselling of its product and get big amount...

I bought a new chimney from elica authorized dealer. The installation was done by elica authorized person paying an installation charge. The product was found defective on first use.

Elica is not ready to replace the defective product. They tried to repair the product by sending technicians to my house, but the defect was never resolved after 4 visits by different technicians.

I require a replacement of the...

Sir / madam,

(1) the push button controls are haphazardly functioning. Probably, the control chip needs replacement.
(2) the connector to exhaust pipe from chimney needs replacement
(3) i am in need of 2 additional baffle filters as the existing ones are more than 5 years old.

Kindly arrange to attend at the earliest,

(My crm id is 503 652 dated 08.01.2018)...

Sir this is sorry to say i have never seen such a bad product. After buying we may have used only for 2 months properly. Twice the technician have visited bt no use the problem is not solved and chimney is automatically getting on and off we dint get any solution for this. I request you to response this we have still warranty. If possible repair or please do change the chimney. Thank you...

Finally after 44 days so many follow ups elica send technician for installation. Generally installation covers whole process of installation but elica asking money in every stage of installation. Only for hanging chimney they charged 500/ and his technician again charging for 400/ only for making hole on wall for take out pipe.
These type companies never clarify installation charges and after purchase they want to loot extra money...