Hathway Complaints & Reviews

I was a prepaid customer of hathway broadband till oct-2015 with account no - 1105574.in first week of november i moved from pimpri chinchwad area because of job change and requested closure of the account and discontinued using the hathway service. I have communicated the same to hathway person "arjun"- [protected]. But even after closing the connection i was getting these emails for bill generation which was out of my understanding as i...

Hi,

I used hathway internet 2 years back. I requested to disconnect the service in the month of october 2016 by calling customer care and also dropping mail to hathway customer care ([protected]@hathway.net). Customer care person also raised 2 service tickets for closing. However i didnt receive any response from hathway about closing status. I again recheck by dropping another mail next month to get the confirmation but...

They send me the legal notice to pay 14k for the broadband i never used. Don't know why they are doing such things. I have closed the connection on 30 july 2016 and have paid till 31 july 2016. So ideally no bill should come now. But they send me mail in august that connection will barred from 18 aug 2016 and then again send me the bill for august in september for the barred services. I talked to customer care and they said ok we got the...

Hathway lawyer threating me legal notice from hathway broadband stating outstanding bill payment of rs. 2900 on my account with them. However, i had already discontinued their services last year and handovered router device to their employee who visited my house. All the bills were paid at the time of submission of router to their employee and no outstanding dues were pending on my account. I dont know for what they have sent me legal notice...

I am sandeep dhillon purchased a new broadband connection from hathway account number is [protected] my location is paschim vihar new delhi, the guy satis vashisht working for pathway paschim vihar sales team cam to my house and sold me 2 months package and took cash from me rs 1770 he promised that i will be getting 50 mbps speed but it was all fake and a big lie i am only getting 8 mbps download speed and 4 mbps upload speed by testing on...

Dear sir / madam,
I have received legal notice from hathway broadband stating outstanding bill payment of rs. 1713.11 on my account with them. However, i had already discontinued their services last year and handovered router device to their employee who visited my house. All the bills were paid at the time of submission of router to their employee and no outstanding dues were pending on my account. I dont know for what they have...

Myself aditya singh, discontinued my hathway broadband service ([protected])two years ago, which was prepaid. But now suddenly they are making various calls and threatening me to pay amount Rs2190 otherwise they would be taking legal actions against me and even giving messages on mobile to pay amount immediately to avoid charges. So now what to do, no response from customer care. I also checked the number from where they called and its showing...

Hi,

I used hathway internet 3 years back which is a connection. I requested to disconnect the service while i was shifting my house in dec 2015. However no response from hathway. So i requested to close the connection and they said ok. However, i keep on receiving bills every month over email with a different account number on my name. I raised a support case over email to pune bill desk, but there was no response from them....

Hello hathway,

I have requested you to terminate my account 3 years back but it is still not terminated. You again asked for rs 380 and i also paid that amount.

A/c # [protected].
Name rakesh raushan

Please terminate my account asap and send confirmation and proof for the same otherwise i am bound to take legal action against you. You just can`t keep demanding money from me by keeping my...

Hathway sending legal notice for properly closed prepaid broadband connection:

Hi,

I used hathway internet 3 years back which is a prepaid connection. I requested to disconnect the service while i was shifting my house in aug 2016. However no response from hathway. So i requested to close the connection and they said ok. However i keep on receiving bills every month over email with a different account number...

Promising services and by not completing their promised services.
Sir hathway promised me a cctv camera installtion for free with in 10 days service to me if i take their services but not only they did'nt install a camera if ask them now they tell t&c applicable (If we install cctv you not disconnect internet, if camera is broken then you pay money).
My a/c no.[protected] after payment the net is getting disconnect some time...

Hi,

Our connection lost, its been almost 4days, in spite of calling them number of time, they are so irresponsible and just playing with us. Till now none of them has turned up.

Especially i would like to name this people
Vinay: [protected]
Lingam: [protected]
Location: upparpally, venkateshwara encalve colony.
I request u to take action on them.

Thanks,
Sunitha...

I have paid for hatchway broadband connection in chennai - thoraipakkam. As they haven't done the installation within 10 days of payment, i put the cancellation request. I have been told that i will get refund in 10 days. I still have modam with me, nobody came to take it and no one is contacting at all.
Today have completed 1 month for cancellation request and still i am yet to get the refund.
For your information i have raised...

I've used the hathway connection in pune from june, 2016 to jan, 2017. Later, i need to disconnect the connection, due to relocation. Before moving from pune, i approached hathway multiple times through call and also dropped them an email to disconnect my connection, even though mine was a pre-paid connection. But they didn't responded (I've all un-answered email available) and now after 2 years the company hathway is threatening me with...

Dear hathway legal team,
Account no. - [protected]
Contact no. - [protected]
I taken the hathway broadband connection on 16th - april-2016 in dvg road basavanagudi area. I used it for exactly 1 month after that i returned all the equipments like router, cable, wire to the basavanagudi collecting team, they people recollect the things and told i will request my manager to disconnect your broadband connection. After that...

Without informing us, you guys raised huge amount of 7990. We didnt even used internet. Now calling us and informing that, it have now raised till huge amount. Not at all satisfied. I already told a terminal guy from your team to disconnect still raised this huge amount. Please send a guy and take this hathway internet wifi box with you and to disconnected the hathway internet

Regards - khadeer...

As i have used the hathway broadband connection in the year of 2016 and i have taken the connection for three months after we have cancelled that connection now they are sending mails to us pay the next three months of amount due to not informed to the cancel the connection at that time we had informed very clearly to them please deactivate the account but they are not deactivated that account now they are sending the mails through the legal...

I request them for shifting my connection to another area. Initially they said like we will transfer you connection. After that i have paid my bill amount for upcoming month after their confirmation.

Now we have shifted my home after that i checked with them for relocation they are saying like no connection feasibility for your area. They should inform this earlier. So that i may not paid my next month bill amount.
br...

Setup not working they are not repairing forcing me to purchase new setup box
This is 4th setup box that gone bad

I complained to local cable operator mulund east that mine hathway setup goes in standyby mode (Orange light) and then not goes to green light
It is occuring from more than 2 months. Mine pincode is 400080

When i watch tv the setup box enter standby mode and then doing all things like...

I have discontinued hathway internet service around 2 years ago as i shifted to another house and also using the the hathway connection in new house too.
I also given them the modem before leaving old house.

I have now received an sms saying that demand notice is generated and legal action will be taken if rs.6337 is not paid.

This is harassment and instead legal action needs to be taken against them...