Hathway Complaints & Reviews

Hi, I have requested for invoice for the months March, April, June and July. They have sent me invoice which mentions period "30-Mar[protected]Apr-2018" only.
I have requested them to send the complete period. But they are telling it's not possible. They insisted me recharge for 3 months and now they refuse to provide proper invoice.

Account number: [protected]
Receipt number: R[protected]
Amount paid: 3600.00 br...

Ac no.[protected] i paid the subscription for 1 month earlier.. But every month they call 15th from next month 10th to pay the amount.

I receive 2 to 3 calls everyday its giving mental torchal
Every time i call customer care and say i receive calls even after paid
They say internet will activated soon and u wont receive calls here after...
But next within one hour i get calls from them saying the same..br...

My internet connection has been deactivated for the past 7 days. When complained about this, they claim to forwarding the requests on priority basis none of them work to resolve this issue.
I have already paid the amount for the plan in advanced but still they have deactivated my account. They are generating complaint each time i have called them. But still they have not resolved the issue...

Dear sir/madam
I am regret to say that there are 2 connections of hath way at my home... But there has been no signal in t. V. Since 7 days...
As i tried to contact with the concerned service provider, they neither received calls nor gave any solution...
When they received the call.. They replied that they are busy and the concerned persons are not available...
Kindly give me the solution...
Name-samir...

My customer i'd is [protected]. 2 months before i decided to leave hathway, then after me getting persuaded for one month (They promised me a plan of 550 with 50mbps 40 days.) i restarted using that connection. After paying the amount it took 1 week for them to install modem. Now the plan got deactivated within 30days.
Due to my urgency i recharged again with 550, but even after 12 hrs it's not active. I even registered in the app...

Hathway broadband services not answering phone calls. Had problem with broadband, have called multiple times. Still not sending technician to fix the problem. Broadband service in mohali is poor. Very unhappy with the services. They refused to send technician citing invalid reasons. Want a full refund for the plan as not able to use the internet for 4 months contact on [protected]@gmail.com...

In my phone when I switch on the net using wireless connection the net is coming very slow as compare to mobile data when it is connected to computer using direct cable only it comes very fast when it is connected to computer using wireless cable it is coming very slow so kindly please check the problem as soon as possible...

My name is puneet grover, i was getting calls since 2 months to reactivate my connection .. and they were giving discount 50 Mbps plan for Rs. 550/month
i payed Rs. 550 on 30th June, On 10th June i received modem and then i checked my plan active was 5 Mbps not 50 Mbps i return the modem and complaint to customer care to change my plan to 50 Mbps since then customer care keep on saying it will take 7 days .. now its more than 30 days...

We are registered corporate company. We had ensured a new broadband connection on 6 JULY 2018. The internet Connection was established on 13 July 2018. From July 30 2018 our internet connection was interrupted. we complained about that on 30 July 2018 around 11.00 AM. hathway replied that it will resolved in 24 hours. but its not resolved. Again we complained in 31 July 2018. around 11.00 Am. HATHWAY REPLIED AGAIN IT WILL BE RESOLVED IN 24...

I have registered the complaint thrice and everyone have recieved the same reply from customer care that i'll get a call but everytime my complaint get closed without rectifying my issue.
The service is as pathetic as it can be because it's been more than two weeks and my issue still persists. Two days back i have renewed my plan for 6 months and i'm not able to use my internet.

I want to bring to your notice if my...

My card number xxx-4692, want to complaint about the service issue once again. Really very much fedup with the hathway services i must say, i lodged my complaint 12-14 days before, you can check with the your service record or with miss jyoti, she was following my complaint, but till now no response or say resolved. I had told her that my cable wire is broken from last 7 days but all in vain.

Really want to ask what kind of...

My account number is [protected] and i had taken Hathway broadband connection in Pune and disconnected it in the year 2015-16 since i was relocating outside of Maharashtra.

I had cleared all the dues and submitted the router/modem to the hathway agent near Hadapsar Pune. I have checked repeatedly with your customer care department and below are the service requests generated for hygiene and they have clarified that there are...

Hello sir/madam,

I took hathway connection. 1 year before. It was prepaid connection. And suddenly now they are sending multiple msgs to pay the bill which i dint consumed. I relocated and asked them to shift my connection but they told we don't have connection on that area. I asked them to close also but they dint close. They kept forcing me to use that connection giving cheap plans and all. They dint even listen my concern...

Everyday i am receiving messages from "vm-advoca", about some demand legal notice will be issues for my hathway account which i was using in pune, which i have requested on april 2016 to terminate it and yet it has not been terminated. They even converted my prepaid account to postpaid and changed my account number without even informing me. No one turned up to collect the modem despite so many requests from my side. No one responds to my...

Hi folks,
My name is aditya sundaraneedi and my registered mobile number is [protected].
I was cheated by hathway customer service executive who called me during renewal of my 6 months package.
She offers me 6+1 month and tv connection with my net service. I was ok with the offer and recharged my account.
The twist is no offer was given to me, i got to know this when i asked for the tv connection details. Finally...

I am Sudheesh. I have used Hathway internet only for one month, i.e November in the year 2016 and paid full amount in cash. And since I was not able to use internet when there is no power. So I have switched to ACT Internet and discontinued Hathway service by returning their modem. But still I was getting invoice to my email id for another 3 months.

Recently I got a call from Hathway asking for modem(which I have returned)...

My account no# [protected]

I took connection on 27th July. On the same day my 2 GB data got sucked when i dint used much. To find out the data leak i have kept my modem switched off the entire day on 28th July, but to my surprise i found 5 GB data got consumed with a usage of 167 Min, How this could be possible when i dint power-on the modem at all . Reached customer care and raised complaint about data mismatch ( ticket#28072018W493978...

Actually i have requested for new broadband connection on 20th july 2018 and paid via cash of amount rs.3180 on 22nd july 2018. No installation has been done till date. Almost one week gone. No cabling and installation done and called several times the customer care. No proper response till now. And i have requested for refund as well. The customer care told that it takes 15 days time and executive will call back. Till now i havenot received...

Hi,
I did enquiry for hathway broadband plans in my apartment they have taken my address and phone number.
After that hathway marketing executive came to my home and ensured me to get connection in 2 days and taken money also[deposit money + one month broadband bill prepaid]. But now its already one week happened but connection not done. And they are not responding on the call. I did more enquiry in my apartment. They will...

Despite several calls from hathway from mumbai offering attractive offer of free wi fi camera if payment is made for one year amounting to rs.10620/-. I have made payment by cheque against id no.27072018w464910 connection id no.[protected] in the name of baldev raj arora. But they said without confirmation by mail camera facility will not be provided and till this time no mail is received by me. Please expedite....