Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

I also have same issue, I bought AC last year, just 5 days after 1 years warranty completion, pcb got fault, hitachi service person is asking to replace it, and costing 3500 for pcb, please suggest can I ask for service from local vendor, as I read people are complaining pcb gets faulty frequently, I have done a bad choice of purchasing hitachi AC....

My split A C was faulty on 13 april and i lodge the complaint on same day. The complaint no. is [protected]. But no one attended my complaint then i again lodge complaint on 16 april 2017, complaint no is [protected] . i lodge reminder daily on[protected] this mobile number of hitachi serviceman but no body attended the complaint . Due to this I & my family facing a lot of problem of HOT WEATHER . Now from today my phone call not attended...

We purchased a/c brand - hitachi. Model no - rau518avd. Capacity-1.5 t., from vijay sales chandkheda, ahmedabad on[protected]

The installation has been done by the hitachi itself on dt[protected] very odd timing 9:30 pm, but we faced some water leakage issue with the a/c due to improper installation. We informed to hitachi many times but we got very poor response from their side then we informed vijay sales chandkheda again...

! We recently bought a hitachi window a/c 1.5 ton rat518hud to be specific we bought it on 7th april 2017. We got it installed on 16th april 2017 (Sunday). Right after the installation the a/c was not working properly. We called to customer care they sent a technician. Technician said that one of a part of a/c has to be replaced as its defective. We asked to replace our a/c as its defective by default but the technician gave us a fantastic...

I had bought 3 nos rav518erd window airconditioners in aug 2011.
One of the units displayed e9 error message recently and i registered a service call with hitachi service center.

Their engineer diagnosed the problem as defective dc motor which required replacement. Their estimate for the part and service was rs 10, 500!!!

I am shocked at the extortionate charges that hitachi levies for their after sales...

I have purchased Hitachi refrigerator- freezer R w 720fpnd1x which has 4 doors in September '15. Last month on 24th of March 2017 the locking system of one of the door broke. Same day we registered a complain regarding the same. Engineer visited after 3 days told us that it need be replace but on chargeable bases as it's not covered in warranty. We agreed to him. But since then after reminding every day we are getting messages like your work...

I had bought 2 Hitachi AC (1.2 & 1.5 ton) from Tata Croma, Bangalore on 5th April 2016. Initially both damaged pieces were delivered. Then after so much arguments they replaced both the ACs. After that, issues started with both the AC. One AC gets started automatically & other AC doesn't work with remote. I filed more than 50 complaints in last one year & called-up customer care more than 200 times. Every time I got response that "ticket...

Kind attention: mr satish mair/ rajesh nagari / vishal marar
Mr kojin nakakita, md / mr kojin nakakita, ceo service

I have logged a complain no [protected] on 24 th march 2017 as my hitachi inverter ac is not cooling. Since then, it has been 21 days that my ac problem has not been resolved even after repeated follow up with call centre and sec 65 noida hitachi aervice centre.
Please note that i have amc contract...

I have purchased the above ac from bharat electronics on 22/04/2016. After purchasing the ac is not functioning properly for which i am raising complain more than 20 times the engineer comming and every time replaceing one one part and in last month the engineer replaced all the pcb and remote and told if the problem remains then you contact with the company because there is nothing to replace more. After repairing the problem as it is ....

We have paid Rs.3182. on 22nd march2017 for Comprehensive AMC service of our Spilt AC installed at our house A-1/12, rana Pratap bagh, DELHI-110007.
We have lodged a service rtequest atleast five times but no one has vsiited so far.
Please arrange to send tecnician to provide amce services or refund our money.

Awaiting response
S K BHATIA
A-1/12, rana Pratap Bagh,
DELHI-110007
Mob....

Complaint for service/defect in window ac was lodged on the customer support no. [protected] and the complaint no. was allotted as [protected] dated 30.03.2017. The same was not attended till date inspite of many verbal communication on customer no. dated 04/04/2017 and 11/04/2017 and after lapse of 12 days. It is also pertinent to mention that my window ac is under warranty of 1 year and the company is committed for 3 free services in the...

I bought Hitachi 1.5 Ton Split AC in 2015.It works fine in the first year and from the second year we faced the cooling issues. At that time we reported the problem to customer care people and they resolved the issue temporerly by collecting 3000 rupees for filling gas and visiting charges. After 4 days again the smae problem started and we tried our best to reach out your customer care but no response .Finally i got frustrated and stopped...

I booked for a Hitachi refrigerator with model number- WB550PND2(510 ltr) on 29th March from Ezone, Bhawanipur, Kolkata and they have told that it will be delivered by 4th April but till today, 11th March the product has not yet been delivered.
Is this a professional conduct that Hitachi gives where there is no commitment. I claim compensation for the same as I don't yet have the confirmation when ultimately the product will get delivered.br...

I purchased a hitachi refrigerator ( fHitachi ref ff 60 1L rvg660pnd3ggr) from croma store sec 37 faridabad on the 26th of june 2016.
And it stopped working in march 2017. I registered a complaint on customer care. After 3 working days, someone came and checked the fridge and told me that its compressoor has stopped working and it needs to be replaced. Then this executive disappeared. Since then we are calling croma customer care and...

Hitachi AC and Service Sucks! A defective product(AC 1 tonne) was sent during installation, and I have been following up with them for a replacement for over a month now but to no avail. The technician just installed the defective piece saying there will be cooling, and the defective inner unit will be replaced, however now there is a gas leakage as well and no cooling at all now! Pathetic to the core!! Invoice number GBR/339868. Service...

Dear sir,

I have two ductable ac in our shop and both are installed in Oct-15. After installation we are continue facing problem of water dripping and cooling. I have complained several times online and your Patna Distributor but they did not take any interest to resolve my problem. Now I am going to give 0 marks to Hitachi ductable ac in service. Now both ac are not working again. If this time I have not get proper service...

I called Hitachi Delhi customer care n number of times and requested them for my AC service.i was promised a service for the next working day.wen i called.I missed my office waited for whole day..no serviceman came..i called back..registered the service again..lady over the phone confirmed me a service for saturday ie 8 april 2017..i called in between as well to be sure n i received the confirmation again for today..but ...nobody came again...

Sir
i complaint for service of my 2 pcs of split 1.50 ton ac from last one week but no any your service department or any engineer contact us till than yesterday dated[protected] i contacted to your engineer sanjeev pal (contact no:- [protected]) about service he came yesterday but he don't do anything in both of ac and told me that gas filling is required so he promised us to come today dated[protected] to refill gas and service ac...

Sir,
I had given Ac installation request by hitachi people but your company sent unskilled worker from some franchises, they damaged the Ac so after installation there is severe noise in main unit everytime when compressor starts .
I have patiently waited since one week that you will rectify your mistake.
Kindly solve my problem with in stipulated time frame.
Regards
Dr Amit Kumar...

I bought "hitachi 1.2 tons 5 star split ac copper" model: rac514hwds on 6th april 2016 and it was working fine so far. However, it has stopped working since last week and i have raised a service request ([protected]) on 24th march.
So far nobody have bothered to call me. I called up customer support several times and their standard answer is we're escalating this to local cell and they will get in touch with you as soon as possible....