IndiGo Complaints & Reviews

I had booked round trip tickets from hyderabad to cochin on 13th august 2019, and return tickets on 18th august 2019 with indigo.

Given the current flood situation in kerala, i need to cancel my flights as there is no way to travel anywhere, it is dangerous too because of floods, landslides.

Out of 13 thousand, they are only refunding 2 thousand back if i cancel.in other words, they are compelling the customers...

I had booked tickets of the goa - kolkata indigo flight dated 16th september, 2019 (Flight number 6e 633 and pnr ucwtpy). Due to some unavoidable reasons i had to cancel my ticket. Although i cancelled my tickets much early than my boarding date i have been charged high cancellation price on my ticket cancellation amount. This was going to be my first flight with indigo but unfortunately the experience i got is very bad about your cancellation...

I tried reaching indigo 3-4 times regarding my concerns. Each time the executive informed me to email, and on emails there has been no response.
I had booked a flight from dimapur to surat and had purchased indigo promise and also insurance.
Since more than a week i am emailing and calling them regarding how do i get the claim for both, but there is no response from indigo's end.
Also, i need certain documents which...

I was supposed to fly with my family in indigo airlines from bagdogra airport to bengaluru airport on 17 july 2019 and the flight was scheduled at 9.05 am initially. However, the flight was cancelled and the notice of the same was intimated just 3 hours before the departure through sms, by when we had already reached the airport. As per the previous schedule we were to reach bengaluru by 12.10 pm, wherein we boarded the flight to kolkatta...

Pl note our bags offloaded without information on the flight from dubai to bangalore on 8th augtst 2019, my bags total weight only 18kg

I was informed to get a call today morning

Called bangalore indigo office today and they told to come to airport to check the same

Representative kept the phone without any solution or proper reply

I did not expect this kind of response from international...

Dears

Pl note our bags offloaded without information on the flight from dubai to bangalore on 8th augtst 2019, my bags total weight only 18kg

I was informed to get a call today morning

Called bangalore indigo office today and they told to come to airport to check the same

Representative kept the phone without any solution or proper reply

I did not expect this kind...

I travelled on indigo flights 6e-958 and 6e-433 last year with pnr numbers jhjrxk and kewehd from mumbai to bagdogra and back in may 2018.

You will see that both the pnrs are for a consolidated list of 10 people. I needtravel certificates that 4 passengers from my family travelled on both flights. Since it was a booking through makemytrip.com i am not able to get travel certificate for :
1. Only 4 passengers
2....

I just got a text message in which they have sent me a link to download my interview letter. They have asked me to pay 9600rs that is refundable. I think this is a fake one. They also said that they will send me flight tickets for the interview and will provide accommodation facilities. So i request you to take some action on these kind of stuff. I am also adding photos of that interview letter....

The flight was scheduled to depart at 8:30pm from ranchi and land delhi at 10:30pm. However, it is 12:30 am of the next day and we are stuck at lucknow airport. Even when there wasn't any planned layover. There is sheer wasting of time by the crew instead of answering our queries.
This is utter irresponsibility from indigo. The passengers include old people and kids who have slept crying of hunger. Does indigo even care for it's passengers...

The air hostess was racist against me. When she reached me carrying food and when i asked her food, she told me they are going row wise even though she could have given me food. She was giving food to the people of other rows. I m sure she was racist against me as i m from bihar. Why u employ such racist air hostesses? She looked to me with a sense of hatred....

I was booked on indigo flight 407 for the 1st of aug 2019
Pnr no - njdhnd
6e-407-leaving pune at 11:00 am arriving bangalore at 12:30noon
I had a connecting flight from banglore to allahabad
At 1330 arriving allahabad at 4:10 1st aug 2019
I was on time-the flight left on time-the flight arrived on time.
However your incompetent indigo staff instead of taking me directly fro my flight which had landed...

Booking reference/pnr :gd9msv
Passengers : 04

Route : DELI TO CHENNAI

Date : 04TH of AUGUST 2019
Flight no: 6E-2403

We have taken indigo airlines flight DELHI to CHENNAI on 04/08/2019 check-in for 4 baggage at Delihi airport. When we reached chennai, we found that one of our baggage (Out of 4) hadn't reached chennai and was still at Delhi. Airport official at Delhi taken an complaint...

Hi,
My self Mohammed Liyaqhath, travelled to port blair from Hyderabad on 01st of August 2019 along with my wife.Departure time was on 09:50 AM, was sitting on the seat number 20E, I forgot my headphones along with my pen drive which were kept in headphone box.

- Flight Number - 6E-293 (HYD-)
- Seat Number - 20E.
- PNR Number - OYYMVR
- Contact Number - +91-[protected]

I request the...

Three days ago i got an e-mail from an address stating that i have been shortlisted for an interview which is going to be conducted on 19th of august 2019.in the letter, i was sent, there mentioned an hr named ajay pratap which includes his phone number '[protected]' along with the postal address as indigo office which is located in richmond street banglore. I called him to confirm the authenticity, he told me to pay the caution deposit as...

Missed flight - ordeal faced
To whom it may concern.
This is regarding my flight-indigo 407
Confirmation no - njdhnd
For the 1st of august 2019
Pune bangalore
Bangalore - allahabad flight 5989
Leaving pune at 11 am arriving at bangalore at 12:30
I was on time at pune-the flight left on time for bangalore
It arrived on time in bangalore, 12:30
But your indigo staff - directed...

On 4th august 2019 i reached hyderabad airport to catch my flight indigo flight number being 6e 683 whose departure time was 1030 am. I have got the seat 16a and my spouse and got the seats 11f and 21c. While we were standing in front of the check in counter we could see a coloured lean guy wearing tie apparently in his early fifties positioned behind the boy in the check in counter near the belt obviously overseeing the handling of the baggages...

Today my flight from mumbai to baroda had been cancelled. Booking was done from kolkata to baroda via mumbai. After request for 2 three times indigo personals arranged for tickets to ahmedabad, but the flight was delayed and in this juncture i had already had the booking of bus worth rs.250 and hotel worth rs. 1900 excluding tax.

Total monetary loss. Who shall compensate this...

Passenger gihith syras station trv /6e38 date 30/july/2019. Passenger baggage got damaged and messed up.. Passenger had reported it to the customer executive and head of department to take a step aftr a long conversation thy are ready to get ready by baggage and thy assure thy will provide to my home in 2weeks.. Please follow up with and make sure i get my baggage in 2weeks...

I recieved a interview letter for indigo airlines. They told to make thhe registration payment on 30th july. First i payment of 9, 600/- then again 11, 328/-. The amount with gst is 11, 328/- which he told that it will be refunded at the time of interview. And 9, 600/- will be couriered with the call letter and admit card. Since, three days i am waiting for the courier but i havent recieved any courier. These people are just playing with...

Dear sir/ma'am,

My name is alna. I'm from kerala. I received an email regarding airport jobs from indigo airlines with all the description as well a contact number. I contacted a person named mr. Amit verma ([protected]). He explained me about recruitment process and asked for a security amount of rupees 9800 which will be repayed on the day of interview. I send it through google pay to an account of abhishek gupta. Then he...