IndiGo Complaints & Reviews

I missed my flight due to changing of gate number without informing me. I was waiting more than two hours for my flight in the gate number that as printed in my boarding pass. But at the same time the flight was departed from another gate number. They given me wrongly entered boarding pass that cause me lose of my valuble money and time.
This was happened when i was traveling from dubai to kannur airport with a connection through...

Kuwait-chennai; flight date: 30/11/2019; flight 6e1752; eta 12.30pm

The passenger had about 24 kgs checked in weight and she checked in atleast 1 and half hour before flight departure. Still the baggage was offloaded with no explanation. She was told in chennai that the baggage will be delivered home on the next day. She was booked on chennai coimbatore at 6.20. Am on the next day ie 31/07/2019 and was unable to carry her luggage...

Hello, my self raji from bangalore. First i applied job from online and i got the mail to pay 2000 for registration after that they sent registration code and all and 2nd day they told me pay 6800 for online test, i attended online test also after that they called for telephonic interviews,, 3rd day they sent mail to pay 16800 for offer latter (I got offer latter from mail) later finally they told me to pay 25000 for training. Please let...

I have provided the gstin during the ticket booking but i got the tax invoice without the customer name & customer gstin.

Invoice no.: ka1192007au09933 dated[protected].

Gstin: 07aaacz4401h1zk
Name: z info solution private limited
Address: n-144/a, abul fazal enclave part-1, okhla, new delhi 110025

Please confirm, revise and send accordingly asap......

Hr. [protected]@goindigo.in
Is this an authorized email id by indigo. If it is then i want to file a complaint. I had applied for jobs on monster.com. At the begining of this month i received a call from a recruiting company called 'career placement'. Their contact number is [protected] and email id is ms. [protected]@outlook.com. The person who says he is the recruit head, his name is arvind. They mailed me that indigo is recruiting for ground...

Dear sir
While boarding on flight number 6e 402, departed from pune airport at 2045 hrs for delhi on 29th july 2019, it is learnt that the boarding pass were verified only once during security check. Where as, the third portion of boarding pass should be detached and must be taken out by the ground staff to insure the boarding of bonafide passengers, having their boarding pass with them. But it was to my surprise that while boarding,...

Dear sir/madam,

We booked a ticket from bengaluru to doha (Qatar) via mumbai (Pnr: lekcms & date of travel as 28th july'19) in the name of mrs. Babita jain.

The passenger was allowed to board from bengaluru to mumbai without any hassles. But at the mumbai airport, she was offloaded and not allowed to board for her flight to doha (Qatar) because she had ecr passport. We made repeated requests that indians get...

I have been recently cheated by harshit reddy. He was taken 11000 by me because for securitypass and confirmation letter but not selected me. Why should i do
And also he sent me indigo securitypass and conformation letter and in the letter clearly mentioned my registration number is ns00051018. Please check and inform me
This is true of false because very fear to me
Please help me
Email :[protected]@gmail.com...

This is just to bring in your notice that i have booked the flight no 6e2716 from banglore to delhi pnr/booking ref no lmr24u depart time 20;00 i reached airport 5.20 pm and requested to preponed my flight no 6e2783 at 18.15 pm and pay rs 1500/- but earlier i used to pay rs 1000/- but they dont listen and carged rs 1500/- without any payment reciept one thing i want to know once the seats are available why the charges and moreover fair was...

My niece was travelling to trivendrum from mumbai on 21st july. While booking ticket, student option was not available so could not book ticket under student catagory. Being a student, she has to carry some extra luggage. Even after showing i card and telling them facts, she had to pay rs 4000/-. I request you to refund amount charged as extra luggage carried by her is for starting of new academic year.
Thanking you.....

Dear sir, i would like to bring to your notice that we were travelling from jaipur to chennai on goindigo outbound flight which was scheduled at 14.10hrs dated[protected].

I along with a infant were at indigo passengers reporting counter in jaipur airport prior 45minutes to departure. An officer from the airline named mrs. Rachana denied us the service saying that your baggage is not allowed for sacnning eventhough there was...

Hey i was travelling from bagdogra to ahmedabad on 24th july. There was only 5 minutes left for checkin so i was in a haste.. I went to the fast forward counter. The lady there said u weigh ur bag first then go for scanning. The display machine of weighing was on her side so it, was not visible to a person on the other side. She said ur luggage exceeded by 2 mgs so u need to pay an extra amount of 800. I told her i will take out some luggage....

My family including my old parents were flying to jaipur from trivandrum on 25th july by indigo flight no 676 supposed to depart at 5.10 pm to bangalore with eta 6.25 pm. The connecting flight from bangalore was again indigo no 838 at 7.40 pm for jaipur.
The travellers were my parents
Sanotsh kumar manglunia and prem lata manglunia and my sister julie khetan and brother in law umesh khetan
My mother is heart patient...

On our complaint for deficiency of their service during january, 2019, we were given two vouchers vide voucher nos.[protected]; and[protected] in the name of myself and my wife (Gv ramakrishna and pl padmakumari). The information was given that we need to utilise these vouchers before 5th august, 2019. When we tried to book the tickets, the site is not allowing with the error :the voucher name does not match the booking name"....

My name is sheehan saif, from jabalpur, i was in search of o job and was going through quicker, and shine.com there i saw an ad regarding ground staff work fr airport, i applied in it... After 2 days i got a call from career solutions recruitment co. They asked me submit my doucument on mail or whtsapp.. With registration fee of 1800... Later they made a telephonic interview kind of an interview.. And said u will get confirmation letter within...

I booked the flight under the students discount section but on the ticket it was not showing that.
Assuming I got the tickets booked under the students section I carried my luggage accordingly and on the airport I had to pay extra 2, 000 Rs for my extra 5 kgs.

I am a student of IIT Madras and last time while travelling from spice jet I got a student as well as 10kgs extra when I booked my ticket

Please...

At srinagar airport ground staff namely mudasir at checking-in counter misbehaving with maximum passengers traveling by indigo by this i will not prefer to travel by indigo. If no action is taken against him. He did the same thing with maximum passengers he told to remove 1, 2, 9 kgs from checking luggage to hand baggage and there after issued boarding pass. Other wise he was saying that don't waste my time or more money will be charged....

PNR/ Booking Reference No. MHVURW

With reference to the above, I have received message from Indigo stating that my flight from Dammam (DMM) to Mumbai (BOM) is Cancelled. Originally, I have booked from Dammam to Hyderabad and the details are as follows::

08 Aug 19 Dammam 10:35 6E 1838 (A320) 09:20 Mumbai (T2) 16:30

08 Aug 19 Mumbai (T1) 20:15 6E 254 (A320) 19:30 Hyderabad 21:40

At...

Have booked 2 no ticketson 17/07/2019 from Jaipur to Hyderabad for the journey on 7/11/2019 with pnr.no.XJG4PG. amount was dected from my credit card account. but ticketswere not confirmed and status is being shown as HOLD CANCELLEDpassengers names are 1. K S ANANDA MOHAN 2. K L VANI KUMARI. An amount of ₹14876/- paid through AXIS Bank credit card. After making payment it was observed that tickets are not confirmed. Based on the PNR NO...

I recieved a fake letter stating that my resume is shortlisted by indigo airlines, today (25.07.2019) morning. The letter was sent via sms, and not through a mail. From which, i figured out that it was fake. The letter was from indigo airlines, which was demanding a advance fee of inr 9600/-, which even did not mentioned my name. Also, i googled the name of the hr, mr. Sumit rana and it turned out to be fake. I read this name in many complaints...