IndiGo Complaints & Reviews

Yesterday i was travelling with indigo from lucknwo to indore with a morning via delhi flight of indigo

In delhi indigo staff taken my bag with them even i said no it’s mine

When i reached to indore & complaint at arrival they have asked me to complain on toll free no
My very much valuable things was there in baggage including cash, gold & casio watch,
Also there were all my personal belongings like clothes shoes perfume due hair dryer face wash face cream saving gel saving kit of traveller & many other things
Also there were few of my very imp documents including my keynote diary where very confidential informations are there
Now no one is supporting me on this & i am left with only one option to file police complaint against indigo management & publish over social media including press

Nitanshu agarwal
[protected]

Oct 15, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2019

IndiGo Customer Care's response HI Nitanshu,

This seems unusual. We’ll have to connect with our respective departments to get this checked. Please allow us sometime.

Regards,
Team IndiGo

Verified Support

Sep 12, 2019

IndiGo Customer Care's response Hi Nitanshu,

We believe that our customer care has assisted you with the concern.

Regards,
Team IndiGo

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Address: LIGH 384 APHB COLONY 2ND PHASE MOULALI, Hyderabad, Telangana, 500040

Dear indigo grevience cell officer,

I am aparajita mishra travelled from jhansi to hyderabad by one stop via ahmedabad on flight no 6e 371 qjet5d on 08/sep/2019
6e[protected] and it's written amd 6e 778
With lagguage tag no eq[protected] hyd.
I have handed over my vip hummer baggage to lagguage check in counter while boarding my flight. It was in perfect good condition and after landing my flight i collected my baggage from the lagguage receiving counter. When i received my baggage it was found damaged at one of the corner over the wheel joint.
I request you reimburse the amount for damages caused to my baggage.

Oct 11, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2019

IndiGo Customer Care's response Hi Aparajita,

We are sorry to know this. Please confirm if the damage was reported to our staff at the arrival airport.

Regards,
Team IndiGo

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Address: Chennai, Tamil Nadu

I was travelling from chennai to ahmedabad and my departure time was 4.10 so i headed toward gate. There i asked indigo employee about my flight so she said its delayed by 1 hr and i told her that you didnt informed me then she tells me that "its silent airport so we dont make any announcement please check the screen" i had already checked the screen so i told her that its displaying "bording" on the screen but she didnt bilived me so i just went to the screen and took a photo and showed it to her so she is like "aww" and called somebody to change the time and thats it she didnt even care to give me an answer
I had booked my further trasporationof 4 person at 7.30pm and i didnt even got the bus so my 2500 rs got wasted because of the delay i had booked the bus befor 10 minitues of departure if they informed us then we might not book the bus.

Oct 12, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2019

IndiGo Customer Care's response Hi Viraj,

We are sorry that your flight was delayed. Please understand that our operations are dependent on various factors some beyond our control and determine our on-time performance. We recognize the importance of maintaining our flight schedules and assure you the best of our efforts to eliminate or minimize the causes of delay, which are within our control. Further, we would like to clarify that the Flight Information Display System (FIDS) is manned by the concerned team of the airport authority. Nevertheless, we will share your feedback with the concerned airport team. We look forward to serving you onboard soon.

Regards,
Team IndiGo

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A

Atreyi Samaddar

from Kolkata, West Bengal

Sep 9, 2019

Today 7th Sept I travelled in indigo 6e 918 from Kolkata to delhi.where I checked my trolley bag ..after reaching Delhi when I get my trolley back then one wheel of my trolley was broken ...now it's no o[censored]se...so careless handling by indigo staffs

flight got delayed before 5 minutes without informing - Comment #3530544 - Image #0

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IndiGo Customer Care's response, Sep 10, 2019

Verified Support

Hello Atreyi,

With reference to your concern, we are sorry to hear this. Did you report this at arrivals? If yes, please share with us your property irregularity report(PIR copy), we'll look into it asap.

Regards,
Team IndiGo

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Address: ABERDEEN VILLAGE, South Andaman, Andaman and Nicobar Islands, 744101

Sir. Hum or mera beta boarding karane k baat gate main betey huey tey, mera beta toilet gaya tha, jab wo wapas aaya, 25 minutes baki tha likin fir bhi indigo sttaf flight main jane nahi diya hamney pura requestbhi kiya "or ek jaruri baat is bich koi bhi announcement nahi hua app cctv check kar liziye, ticket ka pnr: gmj5hh, pnr:wdrl9v d. O. J 04 sep del to ixz uske baat hamey bahar nikal diya haney same date may pura paisa dekar new indigo tkt banaya jiska pnr bhi same tha aab app khud check karlizey pnr same hone k baat bhi humsey pura paisa liya gaya or koi tara ka discount bhi nahi, app sey guzaris hai enqury kar k pls refun kare thank, s

Oct 12, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Sep 07, 2019

Updated by rioi pls full refund

Verified Support

Sep 09, 2019

IndiGo Customer Care's response Hi,

We understand missing a flight could be upsetting. However, to ensure a pleasant experience for everyone, we have to follow certain protocols like closing the boarding gate before 25 mins of flight departure. Sadly, you had reported at 1630 hrs for the scheduled to depart at 1650 hrs. Hence we were unable to allow you onboard.
For your convenience, our airport team accommodated you on the next available flight, at the cost of only the fare difference and change fee which was accepted by you. We hope that you would understand the need for our policy.

Regards,
Team IndiGo

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Yesterday i got offer letter. I just want to know is this real or fake. Because everyone saying that fake letter and all that and wanted to know is this real or not so, sir/mam knidly reply about this. I m very about this. I got mail from [protected]@workmail.com, so i wanted to know about letter. So please reply me soon as possible. I am very thankful to you...

+1 photos

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Address: 500052

I have made booking by using indigo airlines app but unfortunately my money was deducted from bank and there was no generation of pnr from indigo airlines and then i got only this transaction id - mjvxfsrjqem5ofsaazra4g. When i contacted indigo services they are not accepting this transaction id which they prompted on their own app when the transaction was done.
I request you to resolve my problem and refund my amount please.

+2 photos

Oct 16, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

IndiGo Customer Care's response Hi Syed,

We’ll have to connect with our respective departments to get this checked. Please allow us sometime.

Regards,
Team IndiGo

Verified Support

Sep 13, 2019

IndiGo Customer Care's response Hi Syed,

As checked, it was a failed transaction. Please contact the respective bank if you have not received the deducted amount.

Regards,
Team IndiGo

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Address: Near mrunal hotel,samarth nagar,Dighi,Alandi road, 411015

Pls its request to all o[censored]...
Mrs soniya (Hr)
[protected]
And
Mrs prachi
[protected]
This two person from ur department are cheated mi and now they block mi on whatsapp and not receiving calls... Pls check and confirm mi.
Muje job ke liye selection hua aaise kaha gaya tha. Mere pas se 24, 000rs liye gaye hai.. Creative web solutions aise naam tha jinko mai money pay krta tha.. Mere pass sab proof hai wo dono madam ko chating hai.

+2 photos

Oct 9, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2019

IndiGo Customer Care's response Hi Hanumant,

We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.

Regards,
Team IndiGo

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Address: Pune, Maharashtra

Hi,

I have booked 2 tickets (My mother & my wife) from pune to new delhi on flight no.6e 148 date 12th sept 2019 which was under partial cancellation. However, due to some family emergency (Which is really unavoidable) both the passengers are unable to travel on the booked ticket. I checked online about the cancellation charges & got to know that if i cancel the ticket then i wont get any refund. There is no possibility that even any of the passenger can travel on the said ticket. On cancellation, i am not getting any refund which again will be a complete loss for me which i can't bear because of my financial situation.
I have written an email to the airline as well regarding & they have straight away declined the request.
Its my request you to kindly look into the matter & help me get the appropriate refund for this ticket. Had there been no emergency, i would not have bothered to write to you.

Kindly consider my request.

I am attaching the cancellation charges which shows 0 refund for your reference alongwith the booked ticket.

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IndiGo customer support has been notified about the posted complaint.

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Address: Bani park, kacker golden enclave, kanti chander road. Jaipur., Jaipur, Rajasthan, 302016

Dear team, my name is tamanna khanna kacker, i live in bani park jaipur. I m here to complaint about the aviation careers, they told me tht they recruit fr airlines in all over india. Firstly they told me to clear the aptitude test & i cleared the same, thn they told me to pay 6500/- fr 2nd round, which i paid aftr asking everything from them. Thn i cleared my 2nd round. Today they told me to clear the amount of medical chckup fr joining i. E. 15000. Yesterday they told me tht aftr aying 6500 i wont hv to pay anything aftr tht & today they are saying me to pay 15000 fr medical. I want to knkw tht whether this is fraudulent company who is doing business on the name of indigo or is it genuine which is hiring for arlines industry. Pls resolve my issue as soon as possible, i m in vry big problm. I m sending their nmbrs from whom they called me & conduct everything.

+3 photos

Oct 8, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2019

IndiGo Customer Care's response Hi Tamanna,

Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Company will not be responsible for any payment you make in response.

Regards,
Team IndiGo

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Address: No idea, New Delhi, Delhi

They are sending msg as
"dear candidate, your resume has been shortlisted for final round at
Indigo. Link of your call letter:-

https://batch1a.blogspot.com

Mr. Ajay chauhan [protected]".

After opening the link they are providing a page containing of 1500 rs of service charge for joining as already known that indigo does not charge of single rupees for joining.

Wbr,
Amarankit

+2 photos

Oct 11, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2019

IndiGo Customer Care's response Hello Amarankit,

Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. If you wish to apply for a job with us please visit the careers section on our website http://goindigo.in.

Regards,
Team IndiGo

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Address: Gurgaon, New Delhi, Delhi

Flight 6e 129 landed in mumbai but we had to sit inside the aircraft for 2 hours due to unavailability of ground handling staff we are told. After arriving at terminal building we waited for 1more hour but passenger luggage did not arrive till 11 pm on 4 sep 19. Post discussion with baggage department we were informed that luggage can be collected afterwards by showing the ticket details and baggage tag. We were given 2 mobile numbers of indigo baggage claim dept. These numbers are switched off now. We would request airline to deliver the baggage by courier instead of making passengers collect the same in person.

Oct 11, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

IndiGo Customer Care's response Hi Suhas,

This is not good to hear. We are coordinating with our team and will get back as soon as we get an update. Please allow us sometime.

Regards,
Team IndiGo

Verified Support

Sep 10, 2019

IndiGo Customer Care's response Hi Suhas,

We are sorry for the hassle. As checked, the baggage has been delivered to you. Please be rest assured that we always remain committed to assist our passengers in the best possible manner.

Regards,
Team IndiGo

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Address: New Delhi, Delhi

I have booked my flight via indigo from indore to delhi with departure time 21.20 on 4.9.2019. It is 00.42 on 5.9.2019 but i am compelled to wait for the flight at indore only without even a glass of water. Who is going to take the responsibility of this inconvenience caused to me by the airline. The staff deployed by indigo at airport is neither co-operating nor even provided a glass of water. It is 00.48 when the passengers started shouting they have served the loose water in paper glasses and tea. Neither any food nor even the snacks is given despite demand. Will indigo fix the responsibility of its staff and compensate me suitably for the plight. Failing suitable compensation by indigo i shall be constrained to take it to the court of law.

Oct 8, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2019

IndiGo Customer Care's response Hi Shashindra,

We are sorry for the inconvenience. Our arriving aircraft was delayed as Mumbai was facing bad weather conditions. Nevertheless, we believe this could have been handled in a better manner and sending your feedback to the airport team. We'll surely try our best to serve you better next time you fly with us.

Regards,
Team IndiGo

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This is with respect to indigo flight 6e 983 from bhopal to mumbai.
The flight was delayed for more than 2 hours and landed at 8:30pm. Due to non availability of chokes, we have to sit inside the plane for more than 3 hours. It's 11 pm now and we are still inside the plane.

This is extremely irresponsible and erratic when a landed plane has not been deplaned.
Some o[censored]s have suffered severe losses in work and would demand compensation.

Oct 12, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2019

IndiGo Customer Care's response Hi,

So sorry that you had to wait for so long. Your flight is affected due to bad weather at Mumbai airport affecting our arriving aircraft. Due to flooding and waterlogging on roads and the subsequent traffic jams, many of our ground support staff, crew and captains have not been able to reach the airport on time. We hope you understand that at times such situations are just beyond our control.

Regards,
Team IndiGo

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Address: 400017

I had my indigo flight 6e 5396 scheduled on 4th september by 4.30 pm
Due to heavy rains at mumbai i reached the check in counter by 4.30 only at terminal 2 international airport
As soon as i entered the first thing i checked in was for the display board for the flight status it was on time and then i asked another person in counter showing my ticket if the flight gas left or is it delayed
And i got the information as it was left and that they would arrange for an alternate flight
Which was at 7.05 pm the same day from terminal 1
When confirmed in the link provided by indigo too the flight was on time
I had to rush all the way from terminal 2 to terminal 1
But when after reaching terminal 1 when i checked the flight status was that it was delayed by almost 35 mins
So may i know the reason why was there a communication gap which made a rush for my delayed journey as well

+2 photos

Oct 8, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2019

IndiGo Customer Care's response Hi Anusha,

We are sorry that you had to wait for so long. Your flight was affected due to bad weather at Mumbai affecting our arriving aircraft. We hope you understand that it was a real-time delay and such situations are just beyond our control.

Regards,
Team IndiGo

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Address: pratapganj,, Vadodara, Gujarat, 390018

This is keyur parmar from usa.

I feel cheated twice by indigo.

During modification of travel itinerary, indigo executives said it was 5000 inr but when i went for actual payment at indigo counter, it was 25000 inr.

The same thing happened when i was traveling internationally. During the phone conversation it was given information that i will not be charged for extra baggage as i have international flight catch up within 24 hours of my indigo flight but when i boarded the local flight they charged me 12000 inr for extra baggage allowance

For more details you can reach out to me keyur. [protected]@gmail.com/ +[protected]

Oct 21, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Sep 04, 2019

Updated by keyursinh parmar PNR -DKR42K & AE9I9P

Verified Support

Sep 06, 2019

IndiGo Customer Care's response Hi Keyur,

We’ll have to connect with our respective departments to get this checked. Please allow us sometime.

Regards,
Team IndiGo

Verified Support

Sep 13, 2019

IndiGo Customer Care's response Hi Keyur,

We believe that our customer relations team is in touch with you and will assist in the best way possible.

Regards,
Team IndiGo

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K

keyursinh parmar

Sep 6, 2019

Thanks for the reply.

Would like to share some more on my discussion with Indigo representative in Baroda.

She was expecting a child and it was in morning around 6 am (thought of her shift is about change). I was not feeling comfortable requesting/arguing with her about my situation and discussion happened with Indigo's phone representative, especially looking at her situation.

She tried to pull the logs from her account but was limited only about my discussion with phone agent. ( I was helpless as i didnt recorded my conversation in phone and agent didnt wrote correct information exchanges)

Being a human, i respected her situation and paid 12K as extra baggage allowance.
The pregnant lady representative felt that it was unfair and suggested me to do complaint on Indigo website.

I was not happy at all and almost lost hope, thought that there might be one complain added in millions of complaint with useless efforts.
She requested another agent to help to log complaint, we tried multiple times but that was not even going through and the portal keeps on routing me to the chat agent.

My flight boarding time was clicked and i left. Lately i reached to USA and thought of making consumer complaints to voice out.

I was very happy with Indigo during[protected], i might have cached more than 300 flights in 3 years of India trips and majority with Indigo, but this time it didnt well.

Even for the 1st local trip with Indigo after reaching to India wasn't great. I flew 22 hours all the way from USA and Dubai and reached to Mumbai with 2 kids and spouse, local Indigo flight from Mumbai to Baroda was painful. They gave me all the four seats in different locations, Without thinking... Not sure how my 3 year old kid can manage alone for take off and landing.

I blamed myself and took a risk during take off and landing with my kid on my lap (Against the aviation law) but was not having any choice.

I am writing this not to gain anything but to have optimistic approach and to help the flyers .

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Address: 'rathi niwas',2nd floor, modi no. 1, sitabuldi, Nagpur, Maharashtra, 440012

My name is arti rathi, i was travelling to delhi from nagpur on 28 aug at 7.50 am. I had my companion named shrikant deshpande who was travelling with me in the same flight. I had a baggage of 13 kgs and my companion had a baggage of 9 kgs, but when he tried to check-in the person at the counter denied him and insisted that the baggage belonged to me and that i have to include it in my baggage, they did not let us in because of which i suffered a lot of inconvenience moreover they charged me rs 1600 extra for his baggage which they included in mine. It was a total step to collect money from the innocent. These airlines really loot people

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

IndiGo Customer Care's response Hi Arti,

This is certainly not the experience we want our passenger to have. However, we would like to clarify that clubbing of the baggage is not allowed due to security reason. Nevertheless, we are sharing your feedback with the concerned airport staff.

Regards,
Team IndiGo

Sep 06, 2019

Updated by Arti rathi It was not clubbing of the baggage. It was his own baggage and I was carrying on my own. Moreover, even if it was my baggage clubbed with him and if he is saying it is his baggage how can your staff deny that it is not his baggage

Sep 21, 2019

Updated by Arti rathi There is no update on my complaint

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We bought 3 return turkish airways tickets from tel aviv to delhi. The ticket numbers are[protected], [protected] and[protected]. Our return flight from delhi to istanbul was codeshared with indigo. Flight 6e11on august 16, 2019. It arrived late to istanbul, and as a result we were late to board the connecting turkish airways flight to tel aviv. The turkish airways representative wrote to air indigo asking them to get us alternative tickets, but was ignored by air indigo. So we had to buy the tickets by ourselves.
The first available seats we could get were business tickets in turkish airways. We had no choice but to buy these tickets since neither indigo or turkish airways in istanbul compensated us.
I have receipts of the tickets - they were 815 usd each.
Please refund us

IndiGo customer support has been notified about the posted complaint.

Sep 03, 2019

Updated by iha It's been a week since I sent my first complaint, and I still didn't get any response.

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Address: Ahmedabad, Gujarat

Am vamsee krishna, an employee of good year tyres. We are family of 5, out of which two are senior citizens, among whom one is a chronic patient with urological problen, traveling from hyderabad to ahmedabad on 11 th august 2019 with pnr details zkmp4a (3 tickets) and be24xs (2 tickets) for the flight 6e 995. We reached the airport at 3:50 and the process of baggage and security check in took long that last check in was mine which was at 4:20. While reaching the gate, my 8 year and the elderly lady, chronic patient had emergency and had to go to the wash room and reached the gate at 4:35. And we were not allowed to get through the gate inspite of having the boarding passes and were 35 minutes before the departure time. The person at the gate seemed and showed as if he was trying to call and update and help us. But 4:50 i. E 15 mins after we reached at the gate, he said that he can't allow us. We were asked to meet a person at the security counter upstairs and so on. These air tickets for 5 costed me rs.19682 which we booked a fortnight before which is of a loss. We were going to ahemdabad on a job transfer so we had no other choice left but to fly to mumbai and arrange an alternate which is worth of rs.22000 again including 24 hours of time waste and lot of pressure and stress, with a patient in the family. This is not done. We are not happy with the service. We were at the gate before 35 minutes to the departure.

You can't bring back my time and energy and can not erase my tension and pressure. But i request you the money back for which i paid and got the boarding passes for but not allowed to fly.
This is a serious concern before you because i had met close to 6 families i. E about 10 more people flying by your airlines to different destinations who were not allowed to board inspite of having a boarding pass and having arrived at the gate well in advance to the departure.

Please address my issue

+2 photos

Oct 8, 2019

Complaint marked as Resolved

IndiGo customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

IndiGo Customer Care's response Hi Vamsee,

We are sorry to hear about your experience. As checked, our customer relations team is working on the concern and will respond to you soon.

Regards,
Team IndiGo

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Address: Mysore, Karnataka

In the month on July, before 20th. I applied the job vacancy in the indigo airline in the field of ground floor ticketing area. the job provided every information and gained my trust by giving all three round of interview through phone call. by the near end of august 22 I was told to come to mysore airport for the medical check up. I had to submit lots of money in between for the sake of training name, medical purpose, account opening and so on . which are told to be refundable on the date of medical check up. when the date arrived near, I had to pay more for the uniform fees. I had to measure my size and send them as well. I did as told. then, they asked me to submit more for the life insurance, 40, 000 more. I said I cant and I am ready to face consequences. so I requested to cancelled my file. but then I had to pay 10, 000 for the cancellation fee, I paid it . I waited as they told me I will be whole of my amount which is 85, 000 in total. by they extended. I tried to call the recruiter and she switched off her phone.
I would like to request the company for the refund as it is not humane act to take such huge amount from commoner like me as being student and fresher.
number that I have been frequently contacted is this: [protected]
I have all the details of my sent money that she received

+1 photos

IndiGo customer support has been notified about the posted complaint.

Sep 02, 2019

Updated by ringzen please solve this as soon as possible I cant be so patient any more. I have been so patient until now.

Verified Support

Sep 06, 2019

IndiGo Customer Care's response Hi,

Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Company will not be responsible for any payment you make in response to this letter.

Regards,
Team IndiGo

Verified Support

Sep 06, 2019

IndiGo Customer Care's response Hi,

Also, we have replied you via private message, please check.

Regards,
Team IndiGo

Sep 18, 2019

Updated by ringzen I am not convinced at all. I am wondering why isnt the company taking any actions towards this kind of fraud as this is not a single case and it is happening frequently. Which clearly effects the company reputation. Well...i got more proof here.

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Address: Flat no 3, Shafi Apartment, plot no 663/1, Aman Park, sector 29, 382030

I was travelling from ranchi to mumbai on aug 29, 2019 by flight no 6e-787, pnr no hgiqkm and my check-in baggage got damaged / torn out during transfer. I raised the complaint at kiosk available at mumbai airport and also through customer care. I am very disappointed by the response received from on ground staff and also from customer care call executive. They seems to be least bothered and not interested to deal with the issue of customer. They not even bothered to pay attention to complaint. Rather they keep trying to escape from issue and not even responding to me. It was very dissatisfying and disappointing response from so called "customer care". It is a financial loss as well as mental and physical harassment.
I will try my best to avoid or boycott this airline to travel in future.

IndiGo Complaints & Reviews

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IndiGo reviews & complaints page 101

indigo staff taken my baggage

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my baggage was badly damaged

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flight got delayed before 5 minutes without informing

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no announcement two time ticket payment same pnr

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offer letter

transaction was successful but pnr not generated

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job

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complaint against non refund of partial refund ticket

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regarding recruitment

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job providing company

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delay in baggage arrival at mumbai airport terminal t1

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compensation for inordinate delay in flight

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sitting for more than 3 hours inside the plane

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incorrect information from airline service at airport

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hidden charges and fake quotes on phone

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i was charged for extra baggage when my baggage was within the limit

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compensation for a late flight

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boarding denied even after getting boarding passes

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money not refunded after the cancellation of job in ground floor ticketing

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baggage damage/ torn out

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