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IndiGo Complaints & Reviews

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Last updated May 14, 2024
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IndiGo reviews & complaints page 99

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N
NitishaA
from Mumbai, Maharashtra
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not refunding my taxes on flight cancellation

I booked a flight and applied a voucher of ₹1000 provided to me by Indigo in lieu of delay in my previous flight (indigo promise which I purchased) and they compensated the delay of 4hrs with a voucher of ₹1000.
Now I applied this voucher for my current booking, due to some reasons I have to cancel my flight and Indigo is neither refunding me my taxes not providing me voucher that I can reuse for another booking.

My...
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simonjs
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against bad service

Address:53300

The details of the entire incident is as follows:
I am writing this with utmost anger due to deficiency of services on indigo airlines on august 11 and 16 2019.
I have traveled with indigo airlines for the 1st time. Normally, i am very sure those international flight with the service and im regular traveler. However, on august 11, 2019, i had an unpleasant experience. This has been very upsetting for me, and i want to send you...
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ranjitupadhyay5
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding indigo airlines job, call letter

Address:Krishnapuri Colony,Near Garkha Dhala,Upadhyay Niketan, Saran, Bihar, 841301

Hrd/1t/18-19/nio-322n
Candidate id: 15945-6ch0-i237-u0964
Interview call letter:-
Dear:- ranjit kumar upadhyay,
As per process your documents are selected by (Dehradun airport) dehradun, uttarakhand 248140. You are
Eligible for your interview rounds. If you qualified successfully your 1st round then you can participate in 2nd
Round of interview & 3rd round of interview.
Name: ranjit kumar...
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S
Saurabh Tariyal
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate issue

Address:122012

Indigo airlines

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.

Pnr...
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nalin7787
from Kolasib, Mizoram
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo - money deducted from sbi but indigo did not refund and showed it as failed transaction

Address:SECTOR 4 house No 94D, SFS Agrawal Farm, MANSAROVAR, Jaipur, Rajasthan, 302020

Journey date - 02 Nov 19
amount Rs- 7924
bank SBI transaction ID- [protected]IGAGUEHK
date of transaction 12 Aug 2019
Transaction ID given in indigo website - dc6013cd5b[protected]
money has not been refunded by INDIGO AND letters to their Appellate and NODAL agency have not yielded result.
kindly stop harassing customer INDIGO MANAGEMENT...
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S
Shalvz
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mishandling of wheelchair bound passengers

Address:Visakhapatnam, Andhra Pradesh, 530002

I am writing this with utmost anger due to deficiency of services on indigo airlines part at patna airport on august 02, 2019.

The details of the entire incident is as follows:

My brother had booked tickets from indigo airlines for my elderly parents. Due to their poor health and old age we bought the wheel chair assistance from the airlines.

My parents were to travel from patna to visakhapatnam...
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G
gihith
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage damage

Address:airport, Thiruvananthapuram, Kerala, 629161

Its been more than 2 weeks im not getting my baggage ready as the indigo team assured... I think i hav to file a sensitive case regarding my property. Take this a my request as well warning to make my baggage ready. I traveld in trv6e38 on 30/jul/19

Gihithsyras mob. No[protected] call me:
Thy asked mwe to call in [protected] (Indigo baggae) thy are not attening my call pls do the needful;l immediately......
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A
Ami Rahul
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

luggage policy

Address:Private, Mumbai City, Maharashtra, 400015

I was carrying 3kgs excess in my luggage and no checkin baggage but the guy refused to take that and made me carry the luggage in my hand. I understand there is a policy but policies don’t change everyday right? When i came they adjusted the same from mumbai but chennai staff was really adamant. There was a delay of flight from 9.10 to 11.50pm and no courtesy shown by any staff.

Flight # 6e 5392...
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R
Ramakanth yadav
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job

Sir i have received a call from indigo airlines and they said that your are selected as a system operator in our company and then they started to ask money for online exam, certificate verification, medical, training, dress code, open bank account, insurance and accomodation and all the money i have paid and i got the information that this is fake and the person is vipin chauhan from hyderabad indigo airlines...
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A
Asath Ali
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

interview call

Hi I am Asath, on 16th August 2019 i received a mail with a call letter from indigo regarding the interview process to be held in 24th August at Bangalore. They asked to pay an amount of Rs. 8900 plus GST as a security deposit. This was for air tickets, pickup, drop etc. I first made a payment of Rs.8900/- and later on they informed me that I should make the make payment including taxes Rs.10, 502/- and they will refund the Rs.8900/- br...
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S
sundarammk
from Valapattanam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied entry after getting boarding pass.

Address:Kannur, Kerala

I am a gynecologist 73 years old native of kuthuparamba, kannur, kerala. I went to chennai to attend the funeral of my uncle and had return ticket for flight 6e 7971 for 11th aug.19. Boarding time 1405 departure time 1450. I reached the airport 1.50pm. I got the boarding pass at 2.05pm. I went for security check, there was pandemonium there. I finished the checking and reached gate no 5 at 2.25 pm. The girl there told me that 1405 is the...
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R
Ramakanth yadav
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job

Dear sir / madam i have got a call from indigo airlines and then they said me that you are selected and you have to pay 800/- for online and 1590/- for document purpose and after that all my process what ever it is completed. But from the past two weeks the phone number is switched off and i got mail from goindigo.[protected]@email.com is that the mail is correct or not...
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P
Prajwal Iyer
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight 6e-5383 from hyd to mumbai on 14/08/2019

My flight 6e-5383 from hyderabad to mumbai scheduled to take off at 10.35 pm took off at 10.55 pm from hyderabad.in-flight announcement during takeoff "it will take 1 hour and 15 minutes to complete this journey". Started descending at mumbai by 12.50 am to a point where buildings were at eye level and had a sharp vertical lift suddenly. Flight was diverted to ahmedabad citing bad weather conditions. Being on a window seat there was not a...
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Princebangalore
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job offers

Hi everyone i'm posting this because i got fooled for 57000 rupees in total...
I trusted the mail's through which i was getting all the offer letter, job confirmation letter and all...
The mail id is
[protected]@goindigo.in
This mail id has official domain of indigo airlines only... I got to know this is fake after visiting their head office... Even after them knowing someone is faking jobs using their domain they aren't...
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I
irenemachado
from Karimnagar, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laptop bag/vanity bag weighed

Address:Dakshina Kannada, Karnataka, 50056

Counter employee of inigo fligh no. 6e-7102 was very indifferent and rude while weighing my luggage. He forcibly included the wight of mine and my sisters vaniny bags/laptop bags.in that we just had our money and a small diary and traveling document, he said he would allow us provided we have laptop inside. Since we didnt have laptop, i told him in my life first time somebody is weighing vanity bag and taking into account the weight and wants...
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A
Aviation Guru
from Dewa, Uttar Pradesh
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frequent light cut off

Address:Nagwa, Jaitpur, Gorakhpur, Uttar Pradesh

Dear up government, there is a frequent light cut off in my area.
Doing daily work and sleep at night is getting disturbed.
Sometimes light does not come for a whole day or two. We are dependant on light for daily activities.
I am a honest tax payer. Hope this msg can be read by appropriate authorities to bring about a needful change in my area and many others....
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L
lumlou
from Barpeta Road, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offloaded my cargo and send through another flight

Address:Imphal Airport, 795001

This is for your kind information that i am a regular cargo customer sending vegetables/perishable goods from imphal airport to delhi airport everyday not less than 130 kg. The total kilos i am sending today was 199 kgs 11 pieces of packages. The indigo staff offloaded 6 packages of my perishable goods at imphal airport which was supposed to send in the first flight i, e 6e614 but they offloaded 6 packages and sent it in 6e6906 which flight...
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Ulhassp
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment

Pnr-ae4w8p - pimpalgaonkar ulhas (Ulh)
[protected]
I have traveled from dubai to bhopal and back to dubai.
I have seen people suffering in your air lines due to following
A) you do not accept uae credit card (But you tell its not working).
B) you accept aed but many people do not carry/have.
C) you accept indian credit card - but in usd, not known, it will be charged with in india or levy charges...
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J
Jenny Thomas
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental trauma

Address:Mumbai City, Maharashtra

Our family travel to kochi last friday 2nd august 219 has left us very disappointed and sad. We were in your 10.30am flight to kochi 6e-5311, pnr ej7fgq to attend a wedding. Being a morning flight we purchased the chicken sandwich for our son. We did see that the packet said best before 2nd august and it was ok to eat. But our plight started as soon as we landed kochi. Our son started developing rashes all over his face.

We...
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H
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight delay

Address:Gandhinagar, New Delhi, Delhi, 110058

Sir flight delay 6E2044 on 13.8.19 I missed next connected flight Delhi to Amritsar. After complaint to Indigo they give after long time delay certificates. But Air India did not grant it. Also not good response from your representative at shift time between 5 to 7 pm on same day. I also complain at information center. Sir due to this my travels to Amritsar affected with my family (time, money & potential for table to table complain). I think...
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