IndiGo Complaints & Reviews

Friends dont travel with indigo one of the worst service providers and
their employees are not even respect u as a human mainly in the baggage counter. Last Wednesday 17th July 2019 I travelled from Bangkok to Chennai in flight no 6E 92.

my worst flight journey in life

when im boarding suddenly one lady stopped me and checked my bag and they found some biscuits and chocolates in that and she told the...

Hi I am Jagriti Deb. On 15th July 2019 i received a mail with a call letter from indigo regarding the interview process to be held in 27th July at Pune. They asked to pay an amount of Rs. 8900 plus GST as a security deposit as most of the people don't turn up for the interview after it has been scheduled. I first made a payment of Rs.8900/- and later on they informed me that I should make the make payment including taxes Rs.10, 502/- and...

We were present at 7:30 pm infront of boarding gate. Our flight boarding gate was changed from 8B to 12B. No announcement was made for changing of boarding game. At 7:45 pm when we stood in line they said flight is ready to take off and there is no chance to put you in flight.

Not only us many of passengers missed flight due to this reason. When we went to ticket counter the staff was not present, then they told system is not...

We were present at 7:30 pm infront of boarding gate. Our flight boarding gate was changed from 8B to 12B. No announcement was made for changing of boarding game. At 7:45 pm when we stood in line they said flight is ready to take off and there is no chance to put you in flight.

Not only us many of passengers missed flight due to this reason. When we went to ticket counter the staff was not present, then they told system is not...

Hi i recently booked a flight for my sister from Lko to Delhi, and we reached the airport on time, while my sister was waiting patiently in the queue when her chance came the indigo personnel said that the boarding pass will not be given since she was late and now only 44 minutes are remaining for flight to take off and in no way she will be onboarding the flight, not was he only rude but also HE DIDN'T MADE ANY LAST ANNOUNCEMENT FOR onboarding...

I was in a call with the staff phanpin emp id[protected], location - gurgaon from your fight reschedule team on 16 july 2019, tuesday and 8:40pm. The personal is complete nonsense and put my call on hold and didn't answer to my voice. Almost 20 times i shouted hello hello and hello and no response from him. He put me in mute for almost 15 minutes. I have been a loyal customer to indigo and all of the time i booked my flight with indigo. I...

22nd june was travelling back to hyderabad from coimbatore with pnr no: wdm82f. My bag has damage during unloading. I had informed to indigo team/help desk at hyderabad airport. Accordingly i have filled one claim form which was given by indigo and submitted required documents. File attached. But no any response till date. 2nd time again bag handle was damage on 6th of july indigo help desk has confirmed i will get rs1000 food coupons (Indigo...

Pnr/booking ref.: ccg3sv & fhfckg
Date of flight: june 27th 2019
Source: bengaluru
Destination: delhi
Original flight departure time: 1:00pm
Actual flight departure time: 3:30pm
Delay duration: 2:30hrs

Impact & loss:

We were a group of 13 people who had planned for a manali to leh trip. We had all bookings done through thrillophillia. Our volvo bus was schedule to pick...

Hai Sir,
I am sharely i got message from indigo airline, and i got a contact person mobile num [protected].I called him he asked to pay 2900 rs then i received joining letter After that he asked money day by day totally i paid 1, 65, 550/- after that he said you will get courier on 15th july 2019 and my joining date is 16 july 2019.still now i did't get any courier Or mail. Today i called him he said that you date will be postponed...

Got a verified message and email from indigo careers about being shortlisted as a candidate. They had mentioned an amount of rs 9800 to be deposited and will be refunded on the day of the interview.
On confirming the payment, they told me (Mukul shinde) that they would send the call letter and the flight tickets in a weeks time and when i asked him to refund the money back he told me he will not be able to refund it until the date...

I had a flight today from kolkata to hyderabad. And we had 5 tickets and according to it we were entitled to carry a total weighment of 75kgs in total and 35kgs in hand luggage. But the person present in the counter didn't allow us to carry any baggage as our hand luggage and took all the luggages in the count of 75 kgs whereas 35kgs of the hand luggage left unused. He was continuously instigating us to pay extra charges for our 11 kgs as...

I got a mail from indigo airlines..in that mail they offered different type of job roles.. I choose one among them i. E software engineer. For recruiting a person they have clear 3 round of interview online test and telephonic interview and hr interview.. I read a whole message.. And then one lady called me.. And asked are you intrested in airline jobs. Then i say i yes.. Then she tell me that you have to send certain documents related to...

This is a complaint regarding mishandling/damaged of my small trolley bag (Tag mentioned as 6e[protected] ([protected]). The complaint is mentioned as below:

Me and my family travelled from dubai to bangalore on 27th june 2019 through indigo 6e96 flight. At bangalore airport post receiving the luggage from the baggage belt section, we have noticed that our small blue coloured trolley was marked with black permanent black marker...

I travelled from ahmedabad to dubai on 9th july. My pnr was chikjg. When i complained about behaviour of one handling staff, i was rudely threatened by the duty officer that he will get my luggage offloaded and i will not be allowed to fly.
I was going on an emergency and it was so distressing. I had to literally beg this "gentleman" to not take this extreme step.
It was such a traumatic experience.
I have now decided...

Meri 4 july morning 9:30 di kolkata to delhi di flight si. Only 2 mint late hon krke menu chad gye airline wale.
Jad mai again ticket purchase kiti menu evening 8:40 di flight mili jo ki 45 mint late 9:25 te flight nikli eh koi achi baat nhi hai.
Ehne paise thori hunde ae ki ehni mehngi ticket lai ske
Meri ehi request ae ki meri ticket de paise menu returm kr dite jaan jehre 10130 rupay lagge ae.
Only 2 mint late...

Hi
Adding to the disappointment of flight getting cancelled without any prior information, the unprofessional attitude of indigo airlines has really really given reasons to chose an alternative over indigo airlines. We had two pnr for a total of 4 passengers scheduled to travel from patna to lucknow on 4th of july 2019. First the airline kept on delaying the flight and suddenly the announcement was made that the flight is cancelled....

I was travelling from srinagar to chandigarh and i was allowed 15+7 baggage weight. But i was having 3 kg extra baggage and my hand bag was only 2 kg so i asked them to consider my handbag in luggage and i will take the small bag in luggage as handbag which they refused.
And charged me extra 1200
I am student so i am regular customer of indigo.
I want refund...

I was to travel with indigo airlines from thituvanathapuram to vadodara via bangalore on the 8th july 2019 by the 5.10 pm flight and a connecting flight to vadodara from bangalore at 7.30 pm — my flight was getting indefiniltey delay till last i heard was 5.45 pm — the airlines crew called me up and told me that i can can cancell my flight or wait till next day for the 10.50 am flight via bombay.
I was extremely sick and the staff...

When i am received mail then i called him and asked for payment details he asked my details and given account details as[punjab national bank [protected] and IFSC:punb0027200] then i paid 9600 and send a slip through mail and he again mail me to send 9600 with 18% GST of 11328 and he said to send a fresh transaction of 11328 then i will return your money of 9600 with in 3 hour but i am not received any money with this he send application...

I bought ticket for dhaka - calcutta-delhi on 28 of april, 2019 (Booking # hw1upb) massage: 31871*[protected]
Entry date 29.4.2019 total 349, 79 eur (26 612, 11 inr). Due to bad weather your airline cancel the trip and ask me to refund money back. I was agreed and request my money back asap.
Still i did not get my money back. Could you please let me know when i can get my money back?
Thanking you!...