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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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P
paditya31
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges for registration and documents verification

I applied job vacancies through quikr job one day (24/07/2019) i got a message from quikr and then call from one recruitment company all india staffing and solution (Manpower group) that i am shortlisted for indigo airline ticketing executive post also i got mail from indigo related to it from [protected]@goindigo.in in the mail and phone call they told me to pay 1500/- as a security fee of recruitment agency and after paying my telephonic interview...
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kahli33290
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead body cargo mishandling & decomposed

Address:Lucknow, Uttar Pradesh

We transported dead body from chennai to lucknow vide awb[protected] by indigo flight 6e-2622, when its arrived home at lucknow the body was fully decomposed its not embalmed when we checked certificate its put embalming done at 16.07.2019 at 11.30 p. M but we reached cargo by 16.07.2019 at 8.15 p. M itself and body was booked at 9.45 p. M, where they done embalming? They did not preserve dead body properly.

More than all...
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anilsharma0311
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mishandled baggage

I was travelling with indigo from blr to del last sunday. I checked in the brand new baggage but got received the damaged bag at delhi airport. I informed it to the staff available at the terminal and he told me to drop a mail to the customer. [protected]@goindigo.in. I have tried many times to send the info to them but the recipient mailbox seems full and delivery was failed all the time. I reported the issue through the feedback form and...
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swargajyoti
from Mumbai, Maharashtra
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round trip-gau-blr

Address:DONA PRESIDENCY, VIp road, six mile, Kamrup Metropolitan, Assam, 781022

I have booked my round trip guwahati-bangalore (Booking ref bg3whz) on 8th november, 2019 and 11th november, 2019. Booked on 5th of july. Now i got a message that due to some technical problem both flights are cancelled and they tried to adjust the trip. However, both sites are not suiting me. So i need to cancel. I could do one sector (Gau-blr). While i am trying for next sector, the option for cancellation charge is showing. I am trying...
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Mohammed Afeef
from Phagwara, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

treated without any value

Address:Chennai international airport, Chennai, Tamil Nadu, 600027
Website:www.goindigo.in

Hello sir
I was supposed to travel in indigo flight from chennai to kochi! I have missed my flight and the staff's of indigo is treated me really bad! They were just like harrasing me. Doesn't given any chances for my next flight also they denied to everything once i started talking to them. Please consider my complaint and please take action against indigo airlines for treating customers like this.
Hopefully
Mohammed...
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Nayan M
from Silapathar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damage of baggage

It is to inform you that i have traveled from New Delhi to Guwahati by your flight on 19th July 2019 at 12.40 p.m. My PNR no. was YYH85B. But when i came to Belt No. 3 in Guwahati airport to claim my baggage, I found my baggage handle and wheel being damaged. Immediately i communicate the matter one of the coordinator of Indigo Travels Ms. Nafisha at Guwahati and she had taken photographs of the damaged portion and told me to lodge a complaint...
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Kavya Gannu
from Khopoli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job offer

Dear airline team,
Recently i have received a mail regarding an interview at indigo airlines office at hydeabad. I have paid ₹9600 as security amount as it is said it will be refunded at the date of interview. The bank slip and documents where sent to the mail id "[protected]@goindigohrd.co.in".

Later i received another mail to pay ₹11328 inclusive of gst. As per the conversation with one of the hr team member mr. Sumit...
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Kavitha Ambadas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information on flight cancellation

I have approached one of your indigo executive at 6.30am on 17.07.2019 at chennai and confirmed the cancellation refund will be 2, 052/- of flight no.6e 137 dtd.17.07.2019, boarding time is 8.20am so based on his information i cancell the current flight and booked other flight for rs.5918/- booked
(Ref. Ehthww) and your executive says the flight can not be cancelled within 2 hours of departure for which wrong information is provided...
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A
Anji03
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied layover transfer process during multi airlines booking

Address:Kota, Rajasthan, 324004

I have booked my via flights from jaipur to goa, first flight from jaipur to mumbai by indigo and the connecting flight i received is vistara from mumbai to goa. The booking made from go ibibo in single stretch as appearing over site.
The layover time between both the flights are very short which may result to miss my next flight from mumbai to goa. When i asked indigo to arrange something for my layover as the another flight is from...
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M
Maris Bekeris
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied boarding

Address:Krišjāņa barona 19-40, LV-3001

We were denied boarding on indigo flight to mumbai as the tickets for the next flight from mumbai to bangkok were not connected.
Although we arrived at the airport 4h before the flight,
This fact was announced within 30 min. Before the plane takes off! When we were already tired of several hours of ignorance and waiting for indigo staff.
Close to nervous breakdown and realizing we were not boarded, we were forced to...
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M
Minnik
from Delhi, Delhi
Oct 9, 2021
This thread was updated on Oct 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

registration fees and security deposit for document verification

Address:New Delhi, Delhi

I got an email in which they mentioned that my cv is selected for the indigo airlines ground staff. And for the further process i have to pay rs.2000 for registration. I paid the amount. Now before telephonic they are again demanding me the amount of 6500 for document verification. Infact i got a mail which i'll share with you. Kindly tell me are there any charges as such?...
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লিঙ্কন ব্যানার্জী
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst baggage handling & do damaged my aristo trolly case handle

Address:Kolkata, West Bengal, 700079

Greeting's of the day,
Today during travel from ccu to agartala in flight no 6e 861, seat no 23d, i received my package in broken condition due to bad handling of my trolly case, same i shown to assisting person present at agartala airport o[censored]r staff. He assured me about raised complain from his side with photo graph also taken

Under this circumstances my demand is need competition against that & punishment of the...
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Ashwin Prakash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate

I had travelled in indigo airlines in december 2018 chennai to jaipur up and down and needs to produce travel certificate in office.

When i entering the booking id and email address, it says incorrect email id all the time.

Booking reference : skjttk

Email id : [protected]@gmail.com

Please provide the travel certificate urgently and let me know if you need further information....
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P
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund the my total deposit amount

Dated 12.06.19 i am see mail call letter from indigo airlines.in mail please security money deposit 14700. I am calling mr. Ayush malhotra in this no [protected] for security money deposit which account. He is give me indian bank account [protected]i9839 and ifsc code is name ineerjeet singh. I am deposit amount and call mr ayush malhotra is is tell me send idib000g007 me deposit slip in whats app no.[protected] and i send he is tell me i...
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Sirat Arora
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for extra luggage weight which was not overweight

Address:Amritsar, Punjab

Sir/madam
I would like to bring in your notice that i, harsirat kaur, a student in banglore, is a regular traveller of indigo flights from asr to blr n vice versa.. But this time when i was travelling back to blr from amritsar airport with flight no. 6e 478 with pnr cj5vxq.. While i was checking in the staff misbehsve with me for just extra 0.5kgs.. I had my college bag which was contaiming some packed food n filled water bottle with...
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Snehashis Ghosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered damaged luggage upon arrival in kolkata from mumbai on 20.07.2019

Address:Kolkata, West Bengal

Flight no. Indigo air 6e - 123 from mumbai to kolkata on 20.07.2019. Pnr - zjmmgt
Passengers were mr. Satchidananda sinha and mrs. Bijaya sinha. Seat nos. 15b and 15c.
One luggage has been mishandled and body developed scratches and one of the four wheels has been severed and lost.
I am a patient and was on wheel chair. I was tired so could not spare time to complain within the arrival terminal before exiting....
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H
Henary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

taking money for airport ground staff in name of indigo by just in solution

Address:Bangalore, Bangalore, Karnataka

Some recruiter in name of just in solution company take money from me in order to provide ground staff duty job in indigo they also send me offer letter in name of indigo, findind some suspicious i request them to return my money but they refuse by giving some unreasonable reason. My request to indio is that some company is earning money in name of indigo company why dont you just take action against them i have pdf offer letter that they...
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aishwaryaroy35
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake offer

Address:Mumbai City, Maharashtra

Hi i received a message saying that my profile has been short listed and later received an email with a call letter from indigo regarding the interview process to be held on 20th july at bangalore. They asked to pay an amount of rs. 8900 plus gst as a security deposit. This was for air tickets, pickup, drop etc. I first made a payment of rs.8900/- and later on they informed me that i should make the make payment including taxes rs.10, 502/-...
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Nazima syed
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud mail

Address:Richmond road shanthala nagar

I got a mail stating that my profile got selected for cabin crew and interview date will be on 2nd of August and I need to pay 9600 as a security deposit in Punjab national bank and will be refunded when we attend the interview I request you all to please don't play with anyone's emotions we never no who are in very much need a job.please do not make public fool everyone one are not rich in this country more than 50 percent people are middle...
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Shuchi Chawda
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against miscommunication and behaviour

Hi i recently booked a flight for my father from pune to Raipur via bolore. Already did we check in before a day, he reached the airport on time, did security check-in, got boarding pass and informed him to proceed to gate number 3, now before the time, 20 minutes are remaining for flight to take, they informed my father that flight is already take off, door is closed .. he can't get into flight n no way he will be onboarding the flight,...
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