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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 133

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V
vicky_anu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recruitment process mail

I got a mail today from ishant. [protected]@airindigohr.in with the profile details and asking me to deposit money of 9600rs and it will be refunded once i attended the interview. They have given contact number - anil rana as well. I don't know whether its official or fraud one. Because indigo posted earlier that for recruitment they wont charge money and all.
Please let me know asap whether its true....
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pranay gogineni
from Tanuku, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job offer

I received a call along with mail from mrs pooja sharma and she claims that she was from ngcareers and said i have been selected for aircraft maintenance engineer and few days later i received a mail from ajay rathore who said he is an hr from indigo airlines and asked a sum of 34000 rs as initial payment and will be given back as salary or on the date of joining can you please help me to find it fake or original...
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S
sibham
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

till no refund cancel ticket (full refund recommended)

Address:713212

Date: thu, 13 dec 2018 12:40:13 +0530
Subject: rd469c p n r till now no refund
Respected madam / sir
I sibham cmmunication, booked three tickets in indigo flight but indigo;s ground staffes do not board at flight some medical reason but they organised cancel 3 tickets and recommended full refund amount will be collect their booking house. So they claimed the amount to me. But till now not of single amount has not been...
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E
Elsiesaldanha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad experience with indigo airlines

We booked indigo airline for our vacation from delhi to mangalore & return via chennai. We had a group of 5 with 2 trip ids ([protected] & [protected]). Travelling from delhi, we had no issues. We were travelling from canada. The employee @ the desk was very friendly & accommodative. All issues started during our return trip (Nov 22, 2018). We were allowed total 110 kgs (75 + 35). Our luggage was total 97kgs. Since 2 seniors were travelling...
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S
sharan50
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

student ticket charges for extra baggage as a normal ticket

Address:New Delhi, Delhi, 110001
Website:goindigo.in

I bought a tkt online dehradun to delhi for my daughter on indigo. While buying clicked 'student' in the options. After chosing date and time of the flt, the screen showed me the msg that said that the traveller needs to carry an id. I clicked ok. But my daughter was charged rs.800 for over weight in dehradun. Why was she charged??

Regards

Sudhanshu sharan...
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J
jagadishnt
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flights delay no response

Flight delayed 40 minutes for departure
6e-2162
No proper apologize
No information
11 dec 2018 night flight 6e 2162 our flight indigi air lines got delayed 40 minutes
Without any information
Suddenly gate number also changed from gate now to 31

This ridiculous
And airlines least another about passenger timing
I need proper explanation
And compensation....
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S
satish s
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mishandled baggage / broken during flight

Address:Pune, Maharashtra, 411021

Dear sir/ madam,
I was traveling yesterday from chennai to pune as per details below
Date - 10.12.18
Pnr - nmb5ue
Seat no-3 b
Flight - 6e 385
On arrival at pune at midnight (Morning of 11.12.18) i found my luggage /bag trolley broken and support of other bag also broken.
Went to your base office at airport and met one ms, raveena and gave complaint. She, took pictures and advised me to write...
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Shivangi Uliana
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cpml services

Address:New Delhi, Delhi, 110060

Flight no. 6E 432, delhi to ahmedabad. I had cpml as a part of my special services. The air hostess did not bother to ask me about food and beverage nor did she bother to give me food for which i had already paid. This is really disappointing. The flight attendants were sloppy skipping an entire row regarding food services. Please take a not of this and resolve this matter shortly....
+1 photos
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T
timi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behavior

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

This is regarding our bad experience of indigo airline.
We booked our flight from delhi to bangalore with booking number [protected] (Dated 03rd dec. To 8th dec.2018). While coming back from bangalore to delhi (Flight 6e-2135) they rebooked it and we (Four o[censored]s) had no clue about this time change.
Our returning time was 1:30pm to 4:10pm but they rebooked it for way to early which was 6am. We were told about this change when...
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S
Shubham@007
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding money fraud and fake interview letter

On[protected] at 10:54 am i received a message for an interview. He has sent me the link, i opened it & a pdf file starts to download. I have read it & thought that i must apply for it. On that day it was last day to apply but on
That day[protected] i sent an email regarding request to give a chance to me to deposit refundable security amount on next day. Immediately he responded to my email sent mentioning "we have considered...
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K
Krushna Nanda Das
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra expenditure incurred for hotel booking due to rescheduling of flight

Hi, my original booking for indigo was in flight 6e2489 which was supposed to arrive delhi at 07;30 hours. So my family will get enough time to transfer to international airport to travel to london by vs301 flight. But due the rescheduling of flight from bhubaneswar to delhi to 09:30 hrs, the arrival time at delhi is around 12:30 hours. Therefore my family will definitely miss their international flight vs301 which is scheduled to depart...
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K
kiskumar
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dark blue colour mi power bank with c type cable

Dear sir,
I had travelled from bhubaneswar to chennai on 08th december, 2018 vide pnr no. Cyn73f and seat no. 6 c (Flight no. 6e 756) and reached chennai by 16.40 hrs.
I was using my mi power bank with c type cable to charge my mobile phone.

However i had missed my mi power bank & c type cable in the seat no. 6b & 6c.

It will be great, if i will get back the lost item.

Thanking you,...
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S
Shailu@298
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of indigo ticket

Address:Visakhapatnam, Andhra Pradesh, 530011
Website:[email protected]

Dear sir / madem. I sk singh serving in indian navy and presently in visakhapatnam. I book a flight for 21 feb from vizag to varanasi and returning on 28 feb from varanasi to vizag. Vide pnr dj593x i got a message that returning flight has been rescheduled from 1530 to 1730 hrs and i had to come to vizag any how by 1600 hrs on 28 feb since serving in defence. So my humble request to cancel my both tickets and refund my full amount so that...
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A
Anoop Kumarsingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund the amount

Address:New Delhi, Delhi, 110022

Booking no. Emt 53825395 there was no pnr at time of booking in the indigo airlines. After 11:00. I unable to contact you about the booking.
I firstly booked the air ticket for 2 dec 2018 but failed the payment when second time to try the booking it suddendly deduct the amount imediately. We contact the indigo customer care there was no pnr generate so i cannot helped you. When the pnr generate would to contact him. After the generate...
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R
Ranjan Kumar Srivastava Raxaul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue

Address:Hyderabad, Andhra Pradesh, 500072

Hello,

My journey was on 24th of november 2018 from lucknow to hyderabad by indigo, booking id was emt52003385 and pnr was "oh8ind". I had cancelled one ticket and the ticket number oh8ind/2/1 on the airport on the same day.

After cancellation i got new pnr number in the flight "6e 278"and booking reference was "qbgmsi" and i was asked i will get refund of rs. 1200/- approx in couple of days by internet banking...
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H
hiremath s.l
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of the ticket

Address:Gulbarga, Karnataka, 585103

Pnr no.-efsn6t name-mr. Somayya lingayya hiremath date-05/12/2018
Flight indigo 6e-416 from hydrabad to indore time-4:55
Ticket cancelled due to confusion of the timing of am and pm is not mentioned
I purchased fresh ticket of the same day and date of 5:10 pm paying the amount 2320 rupees, sir now i requested refund amount of the cancel ticket rupees 1949, kindly reply soon about the status of the refund to the below...
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J
jkr8421
from Noida, Uttar Pradesh
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crooked and frauds running a mafia called indigo airlines

Address:Ujjain, Madhya Pradesh, 456010

I have sent 89 reminders for the complaint raised by me for the financial loss of rs. 6000/- incurred by me due to irresponsible behavior of indigo employees. Till date no action is taken besides sending 89 reminders. This company is a mafia and is run by crooks and frauds who are only interested in looting money by unethical business practices, slapping and harassing passengers.

People who have had similar experience from...
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U
Umag Mittal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about the unhygienic condition and poor response from staff

Address:600127

I have been a frequent flier with indigo for the sector surat to chennai on a round trip. I took 5 flight in a period of 1.5 month under which the cleanliness was one issue on indigo false assurance is being given. Also staff is marking passenger as an unruly, now indigo has stopped responding to mails as well. Expecting serious action over airline. Also need a explanation on what basis has staff marked the passenger as unruly....
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K
K.N. Singh Accountant
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demand money for dead body scan in indigo cargo chennai

Address:Chennai, Tamil Nadu

I transported dead body of our company staff from chennai to kolkatta by indigo. David & co agencies done work, before start work itself they took charge of rs. 42, 000/- when we book the body that agency sarath kumar bargained 2000 must give for scanning purpose & cargo worker at last he took 800 rupees from me and given some money to trolley boys and kept rest with him.
I reported cargo booking staff there is no response.
br...
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SELMORE INDORE
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount not refunded, even not tax amount refunded

Address:Indore, Madhya Pradesh, 452002
Website:www.goindigo.in

Yesterday my Brother had to board flight from Sharjah to Indore, But Due to Some Visa Issue he was stopped not to board the flight, the Ticket was under no Show, i called Indigo person they told Airport Tax Amount Will be refunded fully to you, Tax Amount Was Rs.2667/- but today no amount refunded to me, they are telling that full amount deducted under cancellation.
PNR No.BC97MC
booked by PAYTM APP.
DATE: 04.12.18...
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