Claimed

IndiGo Complaints & Reviews

2.7
Last updated May 14, 2024
Complaints 5612
Resolved
2885
Unresolved
2727
Quick Links
Statistics
Share
Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

IndiGo reviews & complaints page 134

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jkr8421
from Noida, Uttar Pradesh
Report
Copy

crooked and frauds running a mafia called indigo airlines

Address:Ujjain, Madhya Pradesh, 456010

I have sent 89 reminders for the complaint raised by me for the financial loss of rs. 6000/- incurred by me due to irresponsible behavior of indigo employees. Till date no action is taken besides sending 89 reminders. This company is a mafia and is run by crooks and frauds who are only interested in looting money by unethical business practices, slapping and harassing passengers.

People who have had similar experience from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umag Mittal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about the unhygienic condition and poor response from staff

Address:600127

I have been a frequent flier with indigo for the sector surat to chennai on a round trip. I took 5 flight in a period of 1.5 month under which the cleanliness was one issue on indigo false assurance is being given. Also staff is marking passenger as an unruly, now indigo has stopped responding to mails as well. Expecting serious action over airline. Also need a explanation on what basis has staff marked the passenger as unruly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K.N. Singh Accountant
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demand money for dead body scan in indigo cargo chennai

Address:Chennai, Tamil Nadu

I transported dead body of our company staff from chennai to kolkatta by indigo. David & co agencies done work, before start work itself they took charge of rs. 42, 000/- when we book the body that agency sarath kumar bargained 2000 must give for scanning purpose & cargo worker at last he took 800 rupees from me and given some money to trolley boys and kept rest with him.
I reported cargo booking staff there is no response.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SELMORE INDORE
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket amount not refunded, even not tax amount refunded

Address:Indore, Madhya Pradesh, 452002
Website:www.goindigo.in

Yesterday my Brother had to board flight from Sharjah to Indore, But Due to Some Visa Issue he was stopped not to board the flight, the Ticket was under no Show, i called Indigo person they told Airport Tax Amount Will be refunded fully to you, Tax Amount Was Rs.2667/- but today no amount refunded to me, they are telling that full amount deducted under cancellation.
PNR No.BC97MC
booked by PAYTM APP.
DATE: 04.12.18...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
s.n.n.
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake mails and fake calls... and job

Address:New Delhi, Delhi, 560049

Sir, first call coming aug 18th 2017, sir your profile selected indigo airlines, send ur documents they tell, i am sending all documents, resume, photos, 12th marks list, i am paying 30000/-mr. Ayush mishra, no confirm my job, they call 7 mobile numvers used, nidhi singh main candidate sir, mob no [protected], [protected], [protected], [protected], [protected], [protected], [protected]. I am tried to calling 600 times more.. Nos all switched off,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheik M.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted, but ticket not issued

I made a booking ref: ber8qz on 3rd dec-2018. The amount rs 54171 got deducted from icici bank through net banking, transaction id: [protected]. But i got an error while the payment was transferring bank to payment gateway bill desk.

I called the indigo customer care, they informed may the payment is not received and asked me to contact the bank.

The bank informed me that the payment was successful and asked me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niladri1989
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miscommunication of timing and not letting board the flight

Address:Bangalore, Karnataka, 560037
Website:Goindigo.in

I always have nice experience with all my travelling. Today i had to fly to siliguri for my 2days trip. I had chose my travel partner as indigo this time. I had my direct flight from bangalore to ixb at 5:10am and pnr is emdyxr with 6e 6443.
So you all know bangalore airport is far away from the city so i started early and reached airport at 1am. I have been to lounge and i have check that my flight status in internet was showing 25...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
murli18
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost boarding pass of travel

I lost my boarding pass. I need it urgently to claim my reimbursement for the travel fare. Kindly send it to [protected]@gmail.com. Details are as follows.
Passenger name -
1. Muralikrishna. La
2. Aswini. Ch
3. Sahaana. Mu
4. Samhitha. Mu

Airines pnr - o8k5sb
Journey from - hyderabad to kochi
Journey date - 10 october 2018
Request you to provide the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Udaya Sahu
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job offered by third party

Address:Khordha, Odisha, 751010

Today call received that hiring for airline job at bhubaneswar. Is it tie up with any third party and also asking for deposite money.H.R Sir

Account Details,

Bank Name-Bank Of India

Holder Name-Vikash Kumar

A/C, No- [protected]

IFSC-Code-BKID0004924.

And also saying that they are calling from benguler and they have more office at mumbai and delhi....
+4 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sritama Deb
from Kasaragod, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

items stolen from my check-in luggage.

Website:Www.goindigo.in

I've travelling in indigo 6E 381 goa-hyd flight at 2:40 pm today(3rd Dec, 2018). I had my wallet filled with cash, debit cards and personal belongings, headphones in my check-in luggage. I got the luggage back after landing only to find out someone opened the bag and stole the belongings mentioned. It has obviously been done by either airport authorities or indigo employees and if they have to blame someone else for this act it would in turn...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
I
imxal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing 02 nos pen drive (16 gb each)

Address:Amritsar, Punjab
Website:consumer complaints

R/sir/madam,
I was travelled fm bbs to atq in indigo airline flight no 6e 557 and 6e 894 on 28th nov 2018. When i arrived atq stn i found my luggage has been missed. Suddenly i reported belt no.2 staff and ludged a pic report. Sir, i recd my luggage on 30 nov 2018 without 02 nos pen drive. I again complained on pic report. Request take needful action. I hope a fruitful reply fm you as soon as possible. Regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sourojit dasgupta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets.

Website:Indigo

Hi, yesterday i received two messages from indigo in my phone, about a purported flight from kolkata to patna and then from patna to kolkata. I have not booked any of such tickets and neither has anybody booked the same for me. Please treat this as urgent and take necessary steps. The two messages received by me are as under:-

"indigo: dear 6e customer, your pnr is olpdqe - 6e 811, 30nov, ccu-pat[protected] hrs. Ensure power...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonam Jambhulkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed flight

Dear sir/ma'am,

This is with reference to my connecting flight from nagpur to hyderabad and from hyderabad to chennai on 12th november, 2018.
I had checked in for both the flights and had also obtained boarding pass for both the flights form the nagpur airport, i had no check in luggage, just a small backpack.

My flight was to depart at 7:30am in the morning and was supposed to reach hyderabad at 9:05am....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jomivv
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job fraud

Website:Indigo

Hi i am jomi, on 27th november 2018 i received a mail with a call letter from indigo regarding the interview process to be held in december at bangalore and mumbai airports. They asked to pay an amount of 9800 as a security deposit. This was for air tickets etc
After payment, they sent an application form with few details, i reverted back by filling it up. Next day i got a call telling 5 candidates has an opportunity of direct joining...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
T
tanishazainab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim for lost item in checked-in baggage

Website:www.goindigo.in/contact-us.html

Dear sir/ madam,
This is regarding the claim for the lost item in my check-in baggage.
I have travelled from delhi to vijayawada on[protected] with indigo airlines, flight number 6e 423. After i reach home at vijayawada i found that one of my newly purchased wrist watch was missing from my baggage. Somebody has opened my baggage and stole the watch, unfortunately i forgot to lock my bag.
The price of this wrist watch...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsrohilla
from Sirsa, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vip suit case was broken

Address:New Delhi, Delhi

Sir,,
I took flight no. 6e 2591 from vadodara to delhi seat no.23 c at 7.30 am on 17 nov.2018 and my one vip suitcase was also in the same flight in cargo. When i collected my suitcase at delhi airport, the handle pf suitcase made of hard plastic for frequent movement to take it any where with its wheels was broken and was not in any position for further use. I am sure, that the handle was broken by throwing the the suitcase from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Juliegul88
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed flight that caused an extra charge at a hotel and a delay on our vacation

Address:2200

Flight number 6e1783 from mumbai to malé on november 27th was delayed so much we didn’t make our ferry transport to the islands as planned. This was the last ferry of the day so we had to stay in malé for 1 night.
It was extremely annoying since our vacation was delayed and we had to book a hotel which is an extra charge. I’m complaining to get a refund to cover the extra hotel charge, transportation and the inconvenience of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viddhi1794
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed flight from srinagar to new delhi (26th nov'18) that caused mental torture and physical exhaustion

Yesterday (26th nov'18) there was a flight (6e2554) from srinagar to new delhi (Dept: 10:55) which got delayed to more than 5 hours and took off around 4:00 pm.

Flight details : srinagar to new delhi - 6e2554
Airline pnr : m6wbkm, pj94rn
Ticket no : m6wbkm, pj94rn

My parents (Suresh kotecha & hemangini kotecha) were traveling in that flight and till 5 30 we were unable to contact them because they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avijit Mohapatra Student
from Amlagora, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

accident onboard indigo flight due to crew negligence | 6e 2841 | 26 nov 2018

This is bring to your attention to an accident which occurred onboard indigo flight number 6e 2841 from delhi to bhubaneswar on 26 nov, 2018 (Monday), purely due to negligence of indigo crew member

The crew member was "selling" piping hot coffee in a turbulent flight spilling the coffee on a passenger seated in aisle seat

The timing of the accident will be approximate 11:30pm-12 midnight, 30-40 minutes post take-off...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
alpeshvpatel
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airlines travel certificate

Address:Pune, Maharashtra, 411014
Website:dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx

Respected indigo support teammates,

I have booked air tickets in indigo. I lost my boarding passes and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines (https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx) and getting "error: please enter correct email address." error message. Hence, this complaint is about to provide travel certificates for below stated booking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy