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IndiGo Complaints & Reviews

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Last updated May 14, 2024
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IndiGo reviews & complaints page 136

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N
nandini mahtre
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airlines - poor staff management at coimbatore airport

Address:Coimbatore, Tamil Nadu
Website:indigo.com

Indigo flight -6E 355 from Coimbatore to Bangalore on 15th november. All Passengers were affected with this type of arrangement while departure. The ground staff one boy called numbers from seat 20 onwards. all before this number to go gate number 7. So departure of passengers from gate 2 ...seat number 20 onwards. Since gate no 7 was on first floor all lift and access blocked. security opened after 10 minutes and about 50 passengers went...
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M
monicaarora.16
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo rescheduling issue

Address:560075

Hi,

I have a planned trip from bengaluru to patna on 23rd nov 2018. I booked indigo airlines 2 months ago as per my convenience for 3 passengers. My mother-in-law is also travelling with me who has medical concerns (Both knee replacement surgery done recently).

Initially i have booked a direct flight of duration 2:30 hrs (Departure 8:30 am and arrival 11 am) since my mother cannot sit at one place for a longer...
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K
Kirti Tyagi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate not got despite of payment being done

I need travel certificate for ltc purposes. I have already made a payment of rs.200 on indigo website but i didn't receive any certificate on my mail. Please look into this matter and provide me one as soon as possible.
Date of transaction for rs. 200:november 19.2018
Booking reference:a912gv
Date:june 22, 2018
Flight no.:6e433
Source:guwahati
Destination:mumbai...
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R
Ram Ramanathan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting what I paid for in indigo flights

Address:560034

I paid for the 6e prime for two flights for two o[censored]s, my wife and i. We were not given the in flight snacks we paid for. Hostess said we were not listed in her manifest. Her attitude was offensive. We feel cheated.
Attach tickets showing we paid for 6e prime and boarding pass which according to hostess did not show that we were entitled to in flight snacks....
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S
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

journey

I had booked indigo, s flite from delhi airport on november 15th. I had taken 0530 am in the morning line for the bording pass. My flite was 0650 morning. Tell me till your check time end it was gone, while the time was 0605. I was not allowed to go on the flight. There was less then 30 passenger buses which were missed in the flight. And in the second flight ticket were given with more rupees. This is very bad. It does not fill anybody's...
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S
Shivam Kanaujia
from Khawhai, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate issue

I booked an air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for a travel certificate from indigo airlines. So this complaint is about that.
I am trying to request for a travel certificate but it is showing error: please enter the correct email address. I try many mail ids but showing the same. Please provide me with a travel certificate.
Booking reference : ongc[protected]cbr...
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S
Sree Iyer
from Warangal, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double booked me on the same flight

EMWDNB is the reference number. It was on hold for more than 3 hours so I ended up buying the same route twice on the same flight (Second reference number is SCP4PF. Passenger name Sree Iyer. Request Indigo to cancel EMWDNB and refund the money to the NetBanking account from which it was deducted.

Indigo says to wait for 15 minutes and upon not hearing, I thought something went wrong and re-booked it. I hope this is reversed....
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L
litturahul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight ticket name change

I had booked round the trip tickets from hyderabad (Dec 21st 2018) to delhi and from delhi to hyderabad (Dec 27 2018). By mistake my friend updated my last name with nickname. When i called the indigo customer care for the correction they are asking me to cancel my ticket and re book again and this will cost me 12 thousand extra.

Current incorrect names in the ticket
1. Littu rahul
2. Prashanth prashanth
br...
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L
litturahul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight ticket name correction

Address:Hyderabad, Andhra Pradesh

I had booked round the trip tickets from hyderabad (Dec 21st 2018) to delhi and from delhi to hyderabad (Dec 27 2018). By mistake my friend updated my last name with nickname. When i called the indigo customer care for the correction they are asking me to cancel my ticket and re book again and this will cost me 12 thousand extra.

Current incorrect names in the ticket
1. Littu rahul
2. Prashanth prashanth
br...
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B
Breeze Sahani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage not been dispatch from bangalore airport, wrong information given while boarding the flight by the ground stuff

Address:Kamrup Metropolitan, Assam, 781125
Website:Indigo

Hi this is breeze here. I have taken the flight from bangalore to guwahati yesteday. Flight 6e 186. When i completed my checking and was on the bus to the flight. U was advised by the ground stuff that as i had a power adapter inside my baggage they won't be able to send the bag in the same flight and they requested it will send in the next flight tat will arrive after 30 minutes. Infact it was not a power adapter it was a tattoo machine...
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R
rkjtechie
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour - ticket cancelled without my permission

Ticket details:-
Pnr - phg1sd
Passenger - ravi kumar (Travelling from patna-pune)
Date of travel - 17 nov 2018 (Departure time:- 8:15 pm)

When i reached airport for boarding, they said they cannot find my pnr, and ticket has been cancelled from my end on 30th september.

Now find below logs on conversation with customer care:-
7:10 pm - i have been informed my ticket has been cancelled,...
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V
Vish_15
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got call from aviation jobs

Dear indigo
I sending some numbers and email address may i know these companies have any link with u
E-mail id-
1) [protected]@india.com
2) [protected]@gmx.com
Regards,
Hr team
Numbers:aviation consultant
[protected],
Hr form delhi: +[protected]
Plz let me know
Because they asked me to pay 2400/-
On below details
Dear candidate
Account...
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D
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

intentionally cheating customers not to board flight 6e504 on 16-nov-18

Address:Mumbai City, Maharashtra, 302005

Dear sir/ madam,
My wife ragini singh was travelling from mumbai to jaipur on 16-nov-2018 at 5:05 pm. After check-in around 3 to 3:30 pm she was waiting in the queue for boarding the flight along with other passenger but many passengers were clue-less as there was no clear announcement/ instruction for boarding and they kept waiting. Around 5:00 pm i got a call from your person that they have been waiting for ragini singh as she is...
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D
Deepika Saha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaving, overcharging, communal violence being bengali, my luggage bag fully broke

Address:Kamrup Metropolitan, Assam

I was traveling from assam at counter lady was giving the ticket, she said you are bengali, she force me to put all my language in the weight machine even my hand bag also i was carrying my son, s food who was not well.. I accept my luggage was more she was asking money.. I requested her but she was arrogant it your son not mine. Then i called my friend who was traveling he luggage was less but her behavior was you are a bengali, she took...
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S
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but ticket not booked.

Address:743503

I am shakil ahmed, yesterday i was booking a flight ticket from indigo website. When i complete the payment by sbi netbanking. I got a error message. Ticket not generated.
I just got a transaction id. [ 4fec21ac14bf[protected] ] when i was checking the status of transaction. The status of this transaction id was showing succes.
When i got my refund?...
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H
Hifzur Rahman Hasnain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no show refunds

Hi,
i had booked a Lucknow-Sharjah flight (flight no. 6E 1407, PNR no. B913JL). Unfortunately, in Lucknow, airport is 50km away and i missed my scheduled airport bus, and i reached 45 mins before the departure time. i was not allowed to check-in, and was told that "taxes and user development fee" will be refunded, which sounded reasonable. To my dismay, when took a closer look at my ticket, it was mentioned that base fare AED 458,...
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S
stevejoe
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed flight

Address:Thiruvananthapuram, Kerala, 695003
Website:Indigo Airlines

I was scheduled to travel by indigo flight 6e 594 from hyderabad to trivandrum on[protected]Pnrpb56fv) and though i reported in time was not allowed to fly on the same flight and had to take another flight at higher cost and harassment.
I explained the position to the staff who turned a deaf ear to my pleas. I am a senior citizen undergoing repair for stretched ligament on my leg. I was forced to spend the entire night at the airports...
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N
Niketkumar632
from Revelganj, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am unable to understand indigo airline is fake or real

Address:New Delhi, Delhi
Website:Indigo website

Is your indigo airline is true or fake email id is true or fake
Indigoairlines.[protected]@gmail.com
First i pay 2250rs file charge
Second 6300rs cab or other charge
Then after 12800rs i will paid is it true airlines or fake. Is this send me joining letter and interview letter on 16 nov. So i join this interview round or not. Plse help
Hr manager praveen yadav
Delhi t1 iga
Name - niket kumarbr...
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Velmurugan Palanichamy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not received

Dear sir/madam,

I booked my flight ticket on 15-nov-18 from chennai to trichy by flight no. 6e 7149. My pnr no. Jkkw3u. But till now, i did not receive ticket to this e-mail id or sms. Regarding this, i have given complaint. No reply on that for more than 24 hrs.

My bank transaction ref. No. Psbi[protected]igaesvcmr7 of rs.4078/-. Please check and reply immediately.

Regards

Velmurugan...
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alokpugalia
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage damage - claim not given

Address:501218
Website:www.goindigo.in

Sub: notice with regard to damage of my rimova suitcase during my
Flight from kolkata to hyderabad by indigo airlines.

This is to bring to your notice that i had travelled by indigo flight 6e
725 on 27th jan 2018 from kolkata to hyderabad – pnr p8vs5v.
Unfortunately, on arrival at hyderabad i learned that my baggage was
Handled very badly by the airlines and they have broken 2 of the 4
Double...
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