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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 132

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N
Narayan6474
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

helpless you staff and fight daleys to much

Website:[email protected]

We are 4 passenger of indigo airlines
Flight no 6e97
We all are waiting since 4 hours for our flight
But they are continuesly delaying the schedule
N there is no facility provided by them
Not even proper food n water
N they are not properly behaving too
Plz do helpful to us
N plz let us know at what time the flight is going to come
We have a connecting flight from bangkok to...
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saurabh14kc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my bag is missing

Dear indigo team,
I traveled from pune to madurai via bangalore on 20th dec'18
My pnr no. Is eypugi
Flight no. For pune to bangalore - 6e681 & bangalore to madurai - 6e7214
Tag no. [protected]

I have not got my luggage bag at madurai airport, & it has been misplaced by your end
I have discussed with the indigo staff, available at madurai airport but nothing happened.

My bag...
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R
ramsateesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis organised transfer services for a delayed flight.

Website:www.goindigo.in

Dear Indigo airlines
This is Dr.Ram Sateesh Pasupuleti, Faculty from Indian Institute of Technology Roorkee. Today on 20th December 2018 i had a booking for flight from Tirupati to Dehradun via hyderabad transfer. My PNR no is PE3FSP..

Whilst we reached tirupati, and checked in the security, the Indigo staff member who is incharge there (a tall guy tamilian name not known) had informed that flight is delayed. We enquired...
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M
from Kangra, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment refund for mis management by indigo ground staff

Address:Dehradun, Uttarakhand, 248002

My name is manoj saini where i booked a return flight from delhi hyderabad - hyderabad delhi on dated 22.07.2018 for 05 passengers namely manoj saini, rajesh rana, meena gurung, reena rana and laxmi devi with pnr number zcfe6c in flight no. 6e5268. On 14.12.2018 we went to terminal t1 and were stopped by the security staff as we did not book the ticket for infant and was told to book it from outside counter of indigo. We went to book the...
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Surya Pal Singh Rawat
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

armrest missing

Address:Gurgaon, Haryana, 122011

Flight 6e 417 from kolkata to new delhi for date 20 dec 2018. Schedule time of departure 2:50 pm. Seat 12a doesn't have left armrest in position.
It's a matter of concern and the responsible ame clearing the aircraft should pay attention in the interest of the passengers. Dgca is quite strict on any matter, be it flight safety or passenger discomfort....
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Nakshatra Nagar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pnr-sern8z cancellation and refund based on medical grounds

Website:Goindigo.in

I have booked flight tickets to delhi from bangkok with booking id sern8z. But due to medical reasons i would not be able to travel bangkok.

My wife is 6 weeks pregnant and she had early miscarriage in her last pregnancy, also, she is having a large cyst in her right ovary due to which doctor has strictly advised no jerky travels for whatsoever reason. Also, there is supportive treatment going for which she has to take regular...
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Kandeepan Veera
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic staff service

Address:Hyderabad, Andhra Pradesh, 500064

Team indigo,
Really disappointed with pathetic staff service at rgia, which made us miss our flight. We were exactly at 2pm which is 50 mins prior to departure time (As per your domestic guidelines) but the staff denied to provide boarding pass at check in counter (We had baggage below 7kg), staff made me roam around for no reason and dint support me to catch the flight in any way.,. Insisted me to book the next flight which costed...
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amanyadav007
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not given

Sir /madam,
My name is aman yadav. I boarded a indigo (6e-372) flight (From kolkata to chandigarh) on date 29/11/2018 time 4.50am (Pnr no. - cyf3gv)
Sir the flight was about to reach chandigarh at 7.30am (2hours 40minutes)
But flight did not landed till 7 hours, the passengers were feeling suffocating but the flight attendents were ignoring.
Than around 12.30pm we landed that too at delhi airport (Destination...
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shaluHyd
from Eluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job offer

Address:Hyderabad, Andhra Pradesh, 500013

Dear sir,
I have been cheated by a person named rajesh varma ([protected]) from bangalore claiming to be hr from indigo airlines. He offered me a job in your airlines and disappeared with my money (Rs.9600). He said this money was required for interview formalities like air tickets to the venue etc,. And the amount will be refunded on the day of interview (17th dec 2018). His phones have been switched off 5 days after the payment...
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Sum Mishra
from Dalhousie, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of air ticket fare

Address:Kullu, Himachal Pradesh, 175131

1. I had booked my air ticket self and wife from indigo airlines on 12 sep 2018 from bagdogra to delhi flight on 19 nov 2018. The seat was confirmed but status was shown hold (Copy attd as ready reference). The booking reference is ey994f. A confirmed ticket was also issued in my but same not intimated to me. The pnr of confirmed ticket was dbyi9c which was informed after my query to indigo customer care on 24 nov 2018 (After arival at delhi).br...
+6 photos
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samirpatra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my checked in luggage lock was broken and content stolen

Address:Hyderabad, Andhra Pradesh, 500032

I travelled with indigo from kolkata to hyderabad on flight 6e 3248 dated 14 dec 2018.

Upon arrival at hyderabad airport i realised my bag lock is broken and few articles were missing from my bag. The combination lock was completely damaged, so was the plastic security indigo seal. It was surely a planned act.

There was damage to my suitcase lock
2 perfume bottles were missing
2 sets of expensive...
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S
shabanakhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant behaviour of indigo staff

Address:New Delhi, Delhi, 110045

My boss is travelling with indigo airline from new delhi to goa, she is a business class passenger. I have a boarding pass, i just need to check in 2 bags, and at the counter i met kiran mittal, she is such a arrogant lady. She don't know how to help people how to talk with customer. Because she has so much experience in this company that's a reason she is showing attitude to me. Again and again telling every staff that dont allow her, let...
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S.K. Sarraf
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

intentional delay in refunding ticket money

Address:Darjeeling, West Bengal, 734005
Website:Indigo and their alliances selling tickets online Make my trip/Clear trip

Pnr jgsg8d
Date 10.12.2018 delhi - to bagdogra (Ixb), sector wrongly booked in haste, entitled to full refund - as confirmed through make my trip on 9th december within an hour of booking, got it cancelled by subsequent booking with pnr whqp7d same date, same person, same flight, just sector change. Amt is 8000 +.
How they withhold money - beyond 24 hours?
Why they asure refund within 3 days, and 7 days at maximum refund...
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Rohitdaftari
from Shahpur, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:Kishanganj, Bihar, 855108

Indigo is the worst airlines i have ever seen. I am travelling with my 7 month old kid and a 5 old kid. I opted for a direct nonstop flight because of the kids but my flight is rescheduled, delayed and made a one stop flights. I requested for a change to direct flight which was not entertained, i requested for a front seat to which i was told that i need to book at the airport. At the airport i was told that the seat is pre-booked. To my...
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krishnan1999
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost hard disk drive, on my flight from delhi to dubai on 3rd december 2018, flight number 6e23, at 2040 hrs

I lost my hard disk, it is a 2tb, wd passport hard disk, and along with it a type c connector cable for the hard disk was also lost. The hard disk was not placed in any sort of a cover or casing. An image of the device has been attached below.
Flight number: 6e 23
Name: krishnan unni
Booking reference: oybupl
Seat number: 8f
Contact number: [protected], [protected]
Email: [protected]@gmail.combr...
+1 photos
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Vijay Kommu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received travel certificate despite paying 200 each

Not received travel certificate for booking reference
Te8inp
Egue7q
Email id [protected]@gmail.com
Date of travel 24/11/2018   replace all...
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Pradeep Moitra
from Madhubani, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airlines did not allow to board

Flight was scheduled to depart on 7:30hrs and i arrived at check in counter at 07:00 hrs where airline officials denied check-in inspite of the fact that boarding was still in progress and i was a single passenger with no baggage.
They could have accomodated me as it would take me hardly 15 min to board the flight but it seems they had commercial priorities where they charged additional rs 1000 to accomodate me in another flight scheduled...
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Nikhil3372
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

while boarding cash has been taken by field person stating that excess baggage

While boarding into flight 6e716 from kolkata to bangalore on 14 dec the field person stop while boarding stating that your luggage is more and keep me wait for 15min and after final boarding he came and collected cash for 2400/- which is unreasonable stating that your luggage wait is 8kg excess. Which is wrong and no slip has been provided saying flight is getting delayed. Very rough talk has been done by the person. The actual luggage wait...
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kakarla venugopal reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cricket bat damaged while traveling in indigo flight on 12th december

Address:500081
Website:indigo

Hi,

My cricket bat damaged in while travelling from delhi to hyderabad on 12th december 2018 on flight 6e 767. I informed the same at airport and they said like they will resolve in 4 to 5 hours. I got call after two days after multiple enquires and they are saying its minor damage and we cant do anything like. I bought it srinagar to gift my cousin and its damaged now. I cant give that damaged bat as gift. What should i do...
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farhakhanam
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake call from a lady who told me she is hr of indigo

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

[protected] got call from this number the lady told me she id hiring for cabin crew profile in indigo.
I told my height weight skin condition, i told all the things and she scheduled my telephonic around which is to be held on 18 dec 2018
She asked me to deposit 50, 000/- as security which is refundable amount after 5 years of joining.
The amount will be taken after getting offer letter.
I know indigo do not charge...
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