IndiGo Complaints & Reviews

The author described the fraud action against him/her from unknow anonymous.
Such fraud is not related to the iar carrier.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

Such type of complaints are unclear as no documents are seen:-
- name of passenger,
- e-ticket
- boarding passes, which show flight number and date+time
- prove of loss (examle, you have bought a new ticket), if you have it.
- place / time / airport where the delay had happned.

If you need the compensation, you need to submit the correct complaint due to delay with the exact requesites, desription of the facts, attched documents of loss, f you know it and the exact request (I want 100 ruppes for the delay).
Thereis a standard compensation for the delay prescribed by indian law.
The air carrier has 15 days for the decsicion on the compenstion or for its refusal
following the receipt of the correct complaint.
Note, it is usless to request the same subject matter more than 2 times from the same service provider.

All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
- government fees [ from 200 rupees ],
- legal fees for assistance of a lawyer or of legal professional [from 4000 rupees, if in India]
The court shall award the proved losses and moral compensation by the final decsion.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

The author submitted gossip, not a complaint
because no prove of flight is seen:-
- name of passenger
- flight number,
- e-ticket,
- boarding pass,
- airport of the delay
- time of the delay
- any prove of loss which author had got, expressed in figures.

If you do not know, how and where to submitthe complaint, you can hire aprofessional :
The legal assiastance for delays costs you from 4000 ruppes + your own efforts.
I am not associated with the above air carrier .

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

Fraud is a duty of the investigation by the police, not by the service provider.
It looks that the author had issued his e-mail to fraud makers, which are difficulty identifiable
based on his screens.
The solution : to change phone number.

Sir,

Once you got please send us the flight details and timing of arrival to bhubaneswar Airport.

Thanks & Regards,
Satyabrat Mahalik

Please give my bag to Ratnakar Mahalik (he is my father) .

Satyabrat Mahalik
Mail - mahalik.[protected]@gmail.com
Father mobile - [protected]

Issue - baggage missing from airport

Regards,
Satyabrat Mahalik

To author:

1. There is a time limit for submission the complaint for a delayed baggage:
7 days or 21 days following the flight, if the baggage is not receved.
You have attemtit to the agent of air carrier somwhere, but thy refused to accept your claim and failed to issue property irregulatory report.

You need to have:
- your bag tag
- PROPERTY IRREGULATORY REPORT (PIR) or DAMAGE REPORT, issued by the agent
- e-ticiket

2. The air carrier liablity for damaged/delayed bagage is limitted by the law.

All claims have to be addresed to the air carrier at the air carrier site,
which have 21 days for the bagage delivery to the owner home/hotel following the receipt of the complaint.
They refused to accept the complaint,
so you can claim for the additional compensation from air carrier.
In 15 the decsion on the compensation or refusal has to be issued by air carrier to your e-mail box.

3. Following 15 days, all disputes on damages have to be resolved in the court of the country of the departure or of the arrival, and not later tha in 1 or in 2 years, depening upon the country.

4. You are advised to save
1. bag tag
3. e-ticket
3. PIR or damage report, which was issued by agent.
Otherwise you need to have an additional reply of an air carrier due to refusal to accept the complaint on the delayed registered / checked luggage in the exact date / airport.
4. any givven reply of the air carrier to your name / e- mail box.

Note, it is usless to request the same subject matter more than 2 times from the same air carrier (example, gimme 1000 ruppes for delayed luggage).
The expected expences for legal assitance can be:
- government fees [ from 200 or from 2500 ruppes ],
- legal fees for assistance of a lawyer or of legal professional [ from ~5000 rupees]
The fair court shall award all reasonable losses, moral compensation, paid fees.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

You can not claim anything, if
- the ticket or boarding pass produces the time for checkin / boarding
- and you were late by yourself.

If you had no checked baggage you might not need to check in in addition at the airport desk.

You have note expressed "a huge compensation for my loss" in figures and have not claim from the air carrier with the atchment of proves of loss.

You can start a civil case against the service provider / air carrier, if you have writen proves only and paid services:-
- government fees from 2000 rupees
- legal professional support (claim preparation), from ! ~ 6000 rupees + own efforts,
if in India.

I am not associated with the service provider / air carrrier.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

There is a time limit for submission the complaint for a delayed / damaged baggage:
7 days following the flight, if the baggage is damaged.
It can be done at the air carrir site or to the agent of the air carrier in the airport.

The air carrier must issue the damage report or PIR or any other document after the receipt of the comlaint.
if the agent has not issued the It is impossible to check such complaint as the author has not attached :
- e-ticket copy or boarding pass
- bag tag
- PROPERTY IRREGULATORY REPORT (PIR) or DAMAGE REPORT, issued by the agent, who had receved your claim at the airport.

You are advised to save
- bag tag
- e-ticket
- PIR or damage report, which was issued by agent
OR
- your own submitted complaint at air carrir site, if the agent had not issued the DAMAGE REPORT at the airport,
- any reply of the air carrier to your name / e- mail box.

Note, it is usless to request the same subject matter more than 2 times from the same air carrier (example, gimme 1000 ruppes for damaged luggage).

All other disputes are via local court only within 1-2 years.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

Worst service experienced the same today