IndiGo Complaints & Reviews

I have tried booking a ticket from amritsar to bengaluru for the flight 6e - 478, 22nd december from your mobile app. While the transaction had been successful and i have gotten the confirmation of the same form ccavenue, it apparently hasn't been processed and i didn't receive my ticket. A total of 4167 had been deducted from my account. Transaction reference number[protected]. I was told that i would shortly be getting my refund by...

My indigo flight pnr no. Is s9b3xb dated 26.11.2018 from goa to kolkata. Total 3 passengers. We came in goa airport at 10 pm for check in and found that our flight got cancelled and they have accommodate in a hopping flight via bangalore. We have not received any prior information about this cancellation through sms or phone call. While taking to their executive we came to know that they try to contact me but could not reach me. All through...

I booked indigo flight 2months prior, from chandigarh to bangalore
Today morning i got a message from indigo stating that flight got delayed 30min.
But i checked in 1 hour prior and i was waiting near gate till 3.50pm, i didn't get any notification. Then 3.59pm it shows flight departed.
I didn't get any coomunication even after security check in.
Now the customer care ppl not responding properly.

Due...

I was travelling from kolkata to raipur on 24.11.2018.
Departure time was 5:35am. Pnr - rmnefr
I was detained at the security for 30 minutes due to which i reached the boarding gate at 5:25am. Still i was not allowed to board.
As a result, i missed an important meeting.
Moreover, i was made to purchase a new ticket with additional amount of rs. 5479/- for the next direct flight at 3:20 pm. I demand refund of...

Sir mere pas message aayi job ke regarding indigo se maine bat kiya bola gya online hiring chal hi h ground staff ke liye name us person ka yogesh tha usne online interview bhi kraya wha mujhe 2 question puche or introduction sb maine jbab diya fir unhone storekeeper ke liye select kiya mujhe or fir 1500 se charge managa maine diya fir kal hoke mere bas ek joining letter aayi fir card hostel fee or canteen ke liye mujhse 4500 liye fir next...

Hello sir/madam
My name is Maninder Singh Walia. I took Indigo flight no. 6E-274 /309 on 17 November 2018 from Chandigarh to Hyderabad and then Hyderabad to Goa. I am very disappointed because my luggage was badly damaged. I hope u will resolve my problem as soon as possible.
Regards
Maninder Singh Walia
Flight no 6E-274/309
Seat no 7A/7B...

I purchased a delhi- lucknow ticket. As always, i decided to web check-in. To my horror i realized that i have to pay for any seat. That's is plain stupid on part of airline and irritating for me as a customer. I have already paid for a seat and should get atleast one free seat with my ticket. Why do i have to pay extra just because i want to do a web checkin? Infact, i am saving money for airlines by doing a web checkin. Checkin at the...

My regards to indigo,
I was selected for the post of cabin crew in the interview conducted in chennai. I was told by the hr that we would be getting joining date by a month. I completed my medicals and submitted all form and was given fit to fly status. It's been four months and more but i don't see any updates about the joining dates. Every month i get a mail asking to maintain my bmi. It's really disappointing that indigo which...

I along with group was travelling to singapore via flight 6e 41 from kolkata on 23 nov 18..
The flight was scheduled at 5.50 am but till 2.30 am there was no display and no announcement of the flight.. Nevertheless at 2.50 am a person of indigo came and we took a sigh of relief. He said that the ißueing of boarding pass will start at 3am. So we calmly stood up waiting. But at 3.10am the concerned person said that we have to move to...

My flight time was 4:40 hrs from indore airport. I reached the airport at 4:00 hrs. Since there was no one even in one of your counter i wasted my 5-6 minutes standing in the jet airline queue. And when i was known i went to one of your servants and asked to call anyone to let me checked in. When she came to me it took another 4-5 minutes. And when she came she started arguing that they cannot check me in since the rule is you should be there...

My onward journey (Along with 4 of my family members), which i booked on 11th july, 2018 is for chennai - varanasi by two flights 6e 315 chennai - hyderabad and 6e 624 for hyderabad - varanasi. (The schedule departure date was 25th october, 2018). - booking reference no. Nl1f5r. I did the booking on the full hope that it is a direct flight with one stop namely at hyderabad airport.

My intention was to go to varanasi at the...

On 19th nov 2018, indigo failed to bring my luggage all the way to raipur but instead misplaced it in hyderabad. I asked about delivery options but a staff with mobile number [protected] told me over the phone that there was no delivery option. On 22nd i went to collect the baggage at the airport paying from my pocket. He was very rude claiming that he told about delivery option which he clearly did not. I asked for a refund for my trip to...

I think indigo does not care for its passenger's time anymore. 'on time everytime' is just namesake. I had booked a ticket from delhi to bhubaneswar on 21st november 2018 at 8:55 am. I reached for checkin around 8:15 am for my 8:55 am flight and the staff did not allow me to board the flight. It is to mention that i had already completed web check-in few days ago. The indigo staff kept me standing till time was up and then i had no option...

Yesterday i travelled from mumbai to kolkata in indigo flight 6e323. I reached kolkata around 14:45 hrs.
On arrival, my check in luggage was not on belt. I registered a missing complaint.
Initially they told me that it's a case of bag exchange and they have identified the person and his bag is with the airline.
The airline staff handed me a copy of the complaint and said that they will send my bag to my address as soon...

Sir, my name is deepak tomar and i travel from kochi to delhi on flight no. 6e 837 with ticket no. [protected] on 06 may 18.
Sir, due to my extra luggage i have to pay 5100 rupees but my mistake on your side i pay extra 5100 rupee, which also conform my manager present there and they promise me to revert back this money but still no money refunded to me, no confirmatory mail i received, kindly do something for it.
I am raising...

I have traveled on indigo airlines with flight no 6e 961 & pnr xef7pp on 21/11/2018 from kolkata to mumbai. While check in i have submitted my bag in good condition. But while receiving the bag my baggage strip was damaged. Immediately i contact the baggage claim counter but the girl (Name: christine) denied to pay any charges for the damage done. Instead only noted down the pnr no. Same thing happened for a fellow passenger who traveled...

Hello,
I am writing to put under the notice of indigo authorities, the agony a lot of people has to go through as a result of the poor baggage transfer service of the indigo airlines. I personally had to undergo the same agony while i was flying with indigo from delhi to colombo via madras with the pnr n86whb. It was a late night flight leaving delhi at 2:05 hrs and reaching colombo at 8:15 hrs. I was told at the delhi airport that...

I, with my mother, fatema akter and brother, abdul ahad, was travelling to jaipur from dhaka.in transit, i missed flight from kolkata to jaipur. Flight time was 4.45 am and we were in the airport, boarding was done, security checking was done and we got the boarding card also. As my mother is an old person, she needed to went to wash room after security checking, and when we reached to the flight gate, your people told that it is not possible...

Me my husband and my 1 year baby missed the morning 4:40 flight and reached at afternoon 4:40 which i accept as my mistake when i reached the counter Ms. Gauravi from Indore attended us who was later seen at baggage counter gave us incomplete information leading to booking of flight at 7 pm with an additional cost of 17, 500 where at the same time 6 people with the same tragedy where booked just at an additional cost of Rs. 1000/- when i...

Sirs,

I was booked on indigo from cochin to blr with a return some 10 days later on the defence quota. Both routes were confirmed. Due to an error in the month of the return journey, when i tried for a revised date, i received a msg which said : "as the ticket is booked on defence quota, no revision of dates is permissible". The only option left to me was a cancellation of both outward & inward journeys.in effect, it amounted...