Karvy Complaints & Reviews

Today ie 22nd March 2019, I went to Karvy Vizag office and met the concerned Executive Mr Narahari and asked him by repeatedly telling him not to cross one lac sale and to make online sale of my Reliance Industries Ltd shares of 60 Numbers and Aksh Optifibre share of 700 numbers aggregating to a total of Rs94, 800/- Later to my dismay I came to understand that they purchased 60 RIL shares instead of selling them as a blunder and after realising the same they sold 120 RIL Shares & told me 60 RIL shares and 700 Aksh shares were sold for 94, 800. Later they told in evening that they did purchased 60 shares and sold 120 RIL which i objected & told that i ordered to sell only 60 shares. I was put to unnecessarily transactions around 258241 against stated 94800 putting Sr Citizen customer at tremendous tension. please rectify the blunder else to take suitable legal actions as deemed fit. Mallela Mohan Kumar .cell[protected]. They say just human mistake not understaning my problems on the blunder on their part behind my back without my consent .

Hello
At present i have certificates name reliance petroleum limited.in the year 2009 reliance petroleum was merged with reliance industries. But i have not get any new certificates named reliance industries. May be due to change my home address. Please help me get the new certificates.
Thanks
From : amit modi
Mob:[protected]
Email: modi. [protected]@gmail.com

Folio no. Jsp0055841
Certificate no. 55841
Return sr. No. C[protected]
Type - preferential

This is to inform you that i have some shares of jsw steels disbursed to me after amalgamation of ispat industries ltd.

I do not know the status of shares allotted to me.in this regard, i had contacted karvy consultancy and asked them to help me out in this matter. They informed me that the said shares are kept under suspense and asked me to provide certain documents to remove them from suspence account. However, thereafter they have not responded to any of my queries with regard to their requirements. I sent three reminders and requested them to do the needful since i am not familiar with share related issues. Even the telephone numbers provided by them are not working and jsw steels website does not show concerned persons name to sort out this issued. The mail sent to [protected]@jsw.in is bounced back!!!

You are requested to kindly look into the mattter and resolve the issue at the earliest.

Best regards,

Philip farias
Philip. [protected]@gmail.com
[protected]/[protected]

Hello team,

I didn't received new share certificate for my old reliance capital ventures share..
Folio no:[protected]
Certificate no :[protected]
No of shares: 19
If you want i can share my distinctive number as well..
Please respond asap.
Now i approached to change that certificate as demat there are demanding new certificate..
If possible please deposits my demat account
I can provide details for u..

Dear karvy,

My request for address update has been rejected 2 times due to the same error:
Data mismatch in document and update request

Could you please help me on this. The address in the update request and the document upload is matching.

Urn : 0000 / 00564 / 96000

Address needs to update is :
Flat no 103 block c,
Singur megacity satmandirtala,
Singur, hooghly, west bengal - 712409

Name : devjyoti chakraborty
Mail id : devchakra.[protected]@gmail.com
Cell number : [protected]

Thanks - devjyoti

To the legal team @ karvy digiconnect,

I would like to start the email by apologizing for writing directly to you however i am left with no option but to write in to you.

This email is with regards to an invoice dispute that has been ongoing for almost a month and now i have stopped even receiving a response from the hr team (And related team / members) at karvy. My firm hnh placement pvt. Ltd. Is a man power sourcing vendor for your offices in thane maharashtra.

This dispute is about a said candidate amandeep singh who was first sent by my agency to your thane - manpada location in the month of oct 2018. The candidate was not selected at that location however he was called in for interviews (Claimed to be sent by another agency) and then selected at your waghle estate office.

I reached out to the candidate as i had another suitable opening for him (I was still unaware that he has not just been selected but had started working with karvy) and thats when he told hazel (My business partner) that he has already been employed by karvy. We then reached out to sonali mahajan – hr manager (Unfortunately she is no longer with karvy) and she confirmed on an email that as per the contracts lock in period of 6 (Six) months the candidate would be billable by my company even if selected at any location or affiliates of karvy and requested the other location to share the billing details with us.

To our utter shock we were told that the candidate no longer belongs to you (Which is a gross disregard of the duly stamped and signed legal agreement that we have with karvy), i then somehow was able to escalate the case to sanjeeb who conducted his own investigation and again said the same that the candidate cannot be billed by us. I then asked for a further escalation and reason for not being billable by us, to which he escalated the case to mr. Santosh panigrahi (Stating that he is the one who is from a legal understanding and would be able to help.

I then received a response from mr. Panigrahi which was an even bigger shock for me (Makes me wonder how a person in his capacity and position can speak such a thing to a vendor as "let’s not talk about sonali, she is no more in karvy… the below clause is applicable only if the candidate is selected." if a person who has such disregard for a recently exited employee of his own company, makes me lose a whole lot of faith in the company's management.

That said the clause that he was highlighting was point 3.2 and 3.5 of the contract - in which mr. Panigrahi very conveniently chose to cherry pick 1 line from point 3.2 that the clause of paying is only if the candidate's hiring gets complete. It made me really question a whole lot of things and request a cb from him and sanjeeb. I was promised a call on monday or tuesday and i am still awaiting to hear even after sending a couple of reminders since.

Now let me clarify the whole dispute in as brief as i can

1. The candidate was 1st sourced by hnh in oct 2018 (Acknowledged on email not just by sonali but also by sanjeeb)
2. The candidate was then hired by karvy in the month of dec 2018 (Which puts him well with in the 6 months lock in period of the billing clause to hnh)
3. Hnh is being denied time and again the billing details for this candidate although clause 3.5 clearly states - "the cvs supplied by the consultant shall be valid for a period of six months from the date on which the cvs were sent. These shall be in the form of an attachment to an e-mail (Preferably) or hard copy (With date and stamp of the consultant on top of the cv). During this period, the client reserves the right to hire the person, if found suitable, for any of its group companies, affiliates and fees as laid out in this agreement will be paid to the consultant." akshata, sonali and sanjeeb have all confirmed that he was in fact shared by hnh placement pvt ltd first hence as per this clause he remains billable for a period of 6 months if selected.
4. Clause 3.2 has been cherry picked to deny the above clause. 3.2 states - "the services search fees will be payable by client upon the successful completion of the search. The search will be deemed as completed upon joining of the candidate."
My question to this is very clear, if the candidate is not selected at 1 location only then would he be hired at a 2nd or a 3rd or an affiliate location and in this case since he is hired, the search is deemed complete - also no where in the entire contract does it say that if the candidate is rejected / disqualified at 1 location he is not billable for us on the contrary the clause 3.5 safeguards my interest and states - during this period, the client reserves the right to hire the person, if found suitable, for any of its group companies, affiliates and fees as laid out in this agreement will be paid to the consultant.
5. Karvy has failed to maintain an internal database due to which these leaders are grossly neglecting the lock in period clause, although this glaring gap in process is none of my company's concern however as a vendor i have all the rights to bill the candidate under clause 3.5's - 6 month lock in period of hire at any of its group companies, affiliates and fees as laid out in this agreement. I am feel that my company is being penalized for the lack of a internal database, by being denied the billable details for this candidate.
6. Even after repeated explanations of the entirety of both these clauses and attempts to contact karvy i am still awaiting the candidate details for billing.

I am writing in to you not to complain but to bring some sanity to this conversation as you being the legal team would in fact know the contract and laws better and would see the gap (Which i have highlighted 2-3 times) in the whole dispute of not having a centralized database to maintain sourcing data and duplication to avoid such scenarios in the future.

I really hope that you will see through the entire dispute and do the right thing of instructing the team to share the billing details of the said candidate amandeep singh with hnh placement pvt. Ltd the first and rightful billers as per the legally binding contract. I am attaching the 2 email chains that i have had as conversation with everyone at karvy and the candidate where i have tried my best to explain the whole thing from a very clear legal point of view. Please also note i have all call recordings, sms, whatsapp and a whole lot information should you need to review this further. Also attached is the contract copy which clearly shows what i am claiming is not an illegal or false thing. I have made it very clear to both sanjeeb and mr. Panigrahi that i will not let this matter rest and if required will take the necessary steps to get paid for this candidate however, even post that i have been neglected and a closure is still being sought by me in this matter and hence my email to you.

Hoping to get a favorable response from you at your earliest convenience. Please email me at harold. [protected]@hnhplacement.com also copy my partner hazel wilson at hazel. [protected]@hnhplacement.com for the entire email trail, call recordings, sms and whatapp trails of this matter.

With best regards,

Harold wilson
Founder director
Hnh placement pvt. Ltd.

Hi I update my adhaar card for address online the URN is 0000/00564/50873 but when I check status online portal shows your request is in process. Please check after few days. In fact I update my mother address in adhaar on same day after some minutes it will Generate today . Where as my adhaar is in process till now .
I request you please generate it fast because I want to apply education loan for my graduation. So plz do it fast...Please, please.

I had requested address updation in aadhar card.
I submitted a valid document as given in their website, that is a certificate of address having photo issued by gazetted officer with self attestation also. It was rejected citing invalid document.
My urn no is 0000/00564/18246. Kindly explain why it was rejected even though it was a valid document in the valid format.

I am resing my job from karvy noida sec 64 a-14 in 26 october 2018 and now 6 months passed but i am not get my salary till know this is very wrost thing about karvy i raised it on social media and i also complaint on consumer form againts you my imployee id is 94006 name - munna i visit kavry hr many times but they not provide me any stiesfied answer i request you to please give me my salary otherwise i have many options to get my salary legally my contact no-[protected] and [protected]

I hold shares in mahindra and mahindra in two folio. I have not received the bonus given in 2017.
These shares are all in physical forms. Now with the due date coming for non transfer of physical shares after 31/03/2019. How can these companies retain physical shares for any reason. It is a complete breach of trust between company, shareholder and sebi guidelines. The onus to further transfer shares lies with whom sebi or registrars. I feel this is major scam cooking in disguise of stopping transfer of physical shares.

I would request karvy to sought these issues as plenty of physical shares are pending with you. I would be left with no option but reporting to police as shares lost in transit.

Karvy computershare pvt ltd
Unit jsw steel limited
Madhapur hyderabad

Karvy chennai

No response from karvy computer share since last 7. Days on grievance as per mail below pl look into the matter early and send share certificates from jsw steel limited

Padmavathy sampath iyengar
[protected]
[protected]

We have not received the share certificate after new preference shares allotted in physical mode vide jsw lr dt 19/6/2013 attached pdf copy giving share certificate and distinctive nos details of old share certificate

Folio number jsp0077674
Distinctive nos[protected]
No of pref shares 10 in jsw ispat
Share certificate no 77674

Please note old share certificate jsw ispat with above details was returned to you on 12/12/2013

Also details of last warrant with folio dp id is attached jsw steel limited

Folio no in301313
Dp id cl id 20236610

Pl send new jsw steel preference share certificate to address as per records
And kindly addnew no 100 in address

Padmavathi sampath iyengar

50/2 / new no 100 perumal koil street
Saidapet west
Chennai
600015

Padmavathi sampath iyengar
Cell [protected]
Landline[protected]

Dear karvy helpdesk

My name is pradeep and i tried to update my address in aadhar through online portal in uidai and selected karvy bpo for processing.

I'm received a rejection message two times even though submitting correct documents and mentioning same details as per gas bill i submitted
I need an address change in my aadhar asap for me to update my passport.
Please help me on this

Your request 0000/00563/44280 has been rejected due to : data mismatch in document and update request

Your request 0000/00563/96553 has been rejected due to : data mismatch in document and update request

Thanks
Pradeep

I had some physical shares documents related to reliance. I had visited the karvy branch on 08.12.18 & submitted my original documents in the branch (Fc road, pune). I was told that i would get response to my documents with in 2-3 months. However i have yet not received any email/letter/notification from you karvy in regards to the same and it is know more than 3 months

I also sent email on 03/05/19 to karvy. [protected]@karvy.com & [protected]@karvy.com. However not received any response from them to.

I also tried calling them but the call center service is horrible. I tried logging a complaint online on their website but it does not submit.

Customer id - 269pu6717

I am actually exhausted following up with them.

I would prefer my issue to be resolved as early as possible & somebody contacting me to resolve this.

I spoke to mr. Mohsin and mr. Praveen for issue of lost share certificate of maharashtra scooters. Even though 4 months completed after submitting all the required documents, i don't know the status of my application for issue of duplicate certificate.
I request you to call the given telephone no. S u will shock to know that no one responds. Then why the following nos. Are given to the customers?!?!?!???
[protected] &[protected]
Mohd mohsin and praveen provided the above, no one responds.
Please provide service to the customers and feel that u r there because o[censored]s
Happy women's day

Dr. Ashok kumar g

Hi team,

I have submitted two online requests to change my aadhar address using my the option of passport of spouse as address proof.

Urn request #s of the same are 0000/00561/71744 & 0000/00556/72289

In both the cases they have rejected my request with reason "invalid documents" even though i have uploaded self attested passport of my wife.

Please let me know what else i need to provide for this address change request to happen. Thanks.

Regards,
Raj kandula

I have updated aadhaar no[protected] and my update request number is [protected] in december 2018 but till date the request is shown as your request is in process please check after few days. Nearly three months have been completed but my aadhaar is not updated till date. Please look into the matter and resolve it at the earliest as i am in need o[censored]pdated aadhaar.

I have submitted request to update address on my wife's aadhaar online on 04/02/2019 (Urn - [protected]). Whenever i check update status i get the following message - 'your request is in process. Please check again after few days'. I have attached a screenshot below. I request you to please update the aadhaar as early as possible as i need it urgently. Thank you.

I have demat account with karvy, client id#19360521 and dp id#in300394 i am emailing you regarding the missing share certificates during the demat procedure. I have been informed that blue dart courier services has returned the share certificates to the senders, to you. We were not available at the time as we were out of the country and could not sign to receive the courier.in the last 2.5 years, we have visited your offices and dp offices in person several times and have not received helpful information. I came to your offices in hyderabad last week and did not give me any helpful information. There are a total of 4 companies of shares missing. I ask you to find these missing shares or arrange for duplicates to be sent to me again. It is unacceptable that these certificates have been missing for 2.5 years and your company has not resolved this issue. I have spoken to many people from your company and paid several visits to your offices and this issue is still unresolved.

I had purchased shares of supreme petrochem ltd. And had the shares in physical form,
I had the shares in a joint account format where my friend was the joint account. With all the name change formalities and stamp duty paid i have sent all my share certificated to karvy headquarters in fort mumbai on 30-11-18 and also received the acknowledgement of delivery receipt by 3-12-18 by the courier service.
Till now i have not received my share certificates by changed name and i require it urgently as i also have to start the procedure of converting my physical shares into demat account.
I have tried all the karvy customer care number but i am not receiving any responses to my call.

I have requested the address update for my aadhar on 21feb 08:13pm and the urn generated for the request is: 0000/00560/45899

From a very long time, the status is showing as: "your request is in process. Please check again after few days." i don't see any progress in this.

Can you please provide an update on this request, as i urgently need my address updated in aadhar?