Mswipe Technologies Complaints & Reviews

I swiped the amount rs110000/ yesterday, as it was supposed to credit today in morning... But you people has put the hold on same amount.. Asking invoices and proof which i have already mailed to you all...
Even the amount has not been credited,...
How can i generate the further tickets and land package to client without transferring the amount further...
Take serious not to do immediate, as i have already mailed you...

I was charged 11500 for 1150 due, the transaction was voided however it has been 5 days already that i have not yet received the money back.
I am posting the message i received for voiding - void approved inr 11, 500.09 at tid ms698306, userid [protected] fashion king on 6/5/19 with card ending 5531, rr#[protected], auth#724455.
Please solve the issue in earnest....

The sell amount not full credit to my a/c. Huge sum was debited from the sell a/c. It is unbearabl. So please creadit the amount which was debited. Another thing the sell amount was creadited to my a/c after a day why? As per commitment nothing dabit and same day creadit to the a/c was commited. Your tollfree no was not working and your representative not attend the complaint they have only answer contrat to the tollfree no your after sell...

Tickets - tbk04295859

We had a business transaction of inr 2lakhs on 04 may 2019 (Saturday)
We received one lakh rupees on our account on monday, after which we raised a complaint with the customer care and they informed us to give our invoice proving the sales, which we have already done and then they informed us the money will be sent to our account by 72 hours
Now again we are been told to provide sale itinerary...

Dear concerned,

I am the user o[censored]r pos machine with registered mobile no [protected].
The machine is not working from last 20 days and i am making a complaint to customer care from 19th april 2019 on a daily basis and everyday i get assured that in next 24 hours someone will visit and replace the machine..
I am losing my customers due to this faulty machine and u are charging me rental for nonuse of this faulty...

Your tele marketing staff pushes sales on false promises.

Due to non fulfilling of the assurances, when we requested for cancellations and refund, she told me that she had done it but your customer care confirmed that no such request was registered with them.

My money is stuck for a month and half now.

Please ensure quick refund and take action against your erring employees.

Thanks...

This is 4th time am complaining about not getting of refund. They saying on 25th of april 2019 that "as received confirmation with our rent team your refund will be done in next 3 working days" and today is 6th of may 2019, so many working days completed still no refund. I did mail also to [protected]@mswipe.com. I don't know why rent team is not interested or not active to refunding my money. Am always getting "false hope" wherever i am submitting...

I am from k. Gulabchand pune.
Using mswipe technology pos machines for swiping card payments.
Settlement of 29.04.2019 payment not yet received, claiming it as high value transactions.
Have also submitted cash memo copy and delivery challan copy signed by the customer.
Have been mailing them daily for the same, still no response. Not good for the business...

Hi
I took three mswipe machines for hostel perpose. I had been useing it for 6 months. On september we submitted and cancel three mswipe machines. One authorized person came and took way. From that date only one machine service charges could be stop in my accont. Rest of two has been charging since 2018.
Why i have to pay service charges without useing it? I paid service charges 650 for month. Please close this issue as early...

My name is narender from chennai. I run a retail shop. I first bought mswipe device on 2016. It was bluetooth connecting device. After one year the company person came up with the advanced machine which uses gprs connection instead of bluetooth, so i replaced the older bluetooth device with this new gprs device. The rental for gprs machine is around rs. 590/- including taxes. Though i gave back the old machine i have been charged for both...

As per thier response on "25th of april 2019" they mentioned that "as received confirmation with our rent team your refund will be done in next 3 working days", still i didn't get my refund after completion of 3 working days...

Even i didn't get any notification, mail or message that my refund has done or completed and it will be reflected in your bank account in xyz days or not any message or mail regarding of refund or refund...

Hi,
I got an m swipe machine for my shop at chennai base, with bluetooth connectivity.
. I was making a good transaction with your machine which helped me in developing my business. After an year my machine was not working so i could not able to make transactions, mean while i got a call from your customer care that i have been approved for a loan amount of 20000/- thousand which will be debited from the daily basics on the...

I submitted complaint on 16th april 2019 for cancellation & refund of my application no. Appl00428879. Till now my refund is not processed. They told "we have forwarded your request to our sales team and same will be done at earliest"..

Earliest???!!! Earliest = how many days/months they didn't mentioned. Kindly give any approximately time of your refund procedure, we are in hope for our money....

Dear sir
Myself prakash my number is [protected] from bangalore, i had purchased a device in 2016 for my business purpose, and i have paid the amount and took the device, then i have lost the device in 2017 and i have called the call center and informed them that i have lost the device so am not able to use, again sales people had called and gave me a new device and they said that has been deactivated and they said u can use the device...

Hello mswipe, this is my registered mobile number - [protected]. And my query is that i have done two transactions on 14th april 2019. Next day i got a massage regarding my transactions are got in hold. Same day request to mswipe to refund money to card option on same day. After 72 hrs. When i did contact they told me money has been refunded from our side on 17th april. But here i am just done balance enquiry. There are no any money credited...

Sir, i have applied for mswipe device on 14th of march, 2019. At the time of application itself, i have submitted the documents asked by the executive and paid the fees of rs. 6940. The executive assured me that i will get machine within 5 days. On 18th march, 2019, i received a call from mswipe another executive that there is one document is pending i. E. Current account details, i immediately submitted the account statement on whatsapp....

I requested to mswipe company to cancel my application no. Appl00428879 and to initiate my refund because i am working in a 'non-professional organisation' & our keyboard consumers association's president is not giving authority for doing any professional activity with this card swipe machine. First i discussed this matter on mswipe company tollfree helpline number, they told me to do mail on [protected]@mswipe.com, later they forwarded my mail...

Hello,

I requested mswipe machine almost a month back. Pls mswipe machine is still pending at company end. Also company is not informing us about any pendency. I request customer care manytimes for refund but they are also not giving any suitable answer. Company staff are not at all helping in resolving my issue.

Kindly help me getting my refund back asap.

Regards
Asg enterprises
[protected]br...

The complaint still stands unresolved and the company customer service says resolved, this is rediculous
We have surrendered our device about 10 months back but still we are penalised with monthly rental being debited to our account.
Customer service says they cannot help and system shows issue resolved, if customer service cannot give solution and clear our account, some senior executive of the company should sure intervene.br...

I have requested for cancellation of service of mswipe machine but after termination of agreed tenure, service provider forcing me to continue their service and automatically deducting amount from my account and customer care is very rude and harassing me without proper response. Kindly take back your device and stop deducting my hard earned money every month. I'm not using this device from last 10 months but paid monthly rent up to last...