OneAssist Consumer Solutions Complaints & Reviews

Address: Prakasam, Andhra Pradesh

I am a hdfc bank credit card holder. The bank has debited rs. 1899. From my credit card number ending with 8773 on date:28/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of 1899.

One assist relationship number:2454459
Name:venkateswarlu pottluri
Mobile:[protected]
Email:[protected]@gmail.com

Sep 16, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Venkateswarlu,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2253494 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

View replies

S

sougata31

from Kolkata, West Bengal

Aug 16, 2017

hi upendra, same things happen with me and i put complaints same way. now the executive is calling and ask for card details and cvv also the OTP send into mobile.. Is this reliable process??

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 313002

I got a call from One Asist. They explained their plan on call and started debit amount from My bank account without any registration or my signature or any form fill up. They are doing debit my money from last 2 years. Now again I got message that plan will be auto renew. I want all my money back and deactivate the plans as I did not register for it. I am getting emails feom One Asist on My email Id [protected]@gmail.com. Please resolve it As soon as possible and refund my money back.

Oct 14, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Aug 15, 2017

Updated by asha.chauhan They debit My amount from ICICI bank account. I dont know how bank allows anyone to debit money from.

Verified Support

Aug 17, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2256191 and the renewal has been cancelled.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

Sep 08, 2017

Updated by asha.chauhan Yes Please refund all my money back what all you have deducted in last 3 years.

Verified Support

Sep 11, 2017

OneAssist Consumer Solutions Customer Care's response Dear Asha,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2013698.

We cannot refund you as the cancellation request given to us is after 30 days from Activation Date.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

Verified Support

Sep 11, 2017

OneAssist Consumer Solutions Customer Care's response Dear Asha,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 2337109.

We cannot refund you as the cancellation request given to us is after 30 days from Activation Date.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

View replies

A

asha.chauhan

from Jamshedpur, Jharkhand

Sep 8, 2017

Yes Please refund all my money back what all you have deducted in last 3 years.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 248003

Dear One Assist,
1. My wife Deepali tripathi (RELATIONSHIP NUMBER 1249866) had reported fraudulent transaction on her ICICI debit card on 05 Aug for an amount of Rs 7899/-.
2. Your representative told that they would send a form to fill up and submit to get this amount returned to her. However, nobody has sent any form after that although 10 days have passed now.
3. For this particular transaction in particular we are still waiting for your favourable response, failing which we will not be left with any other option but to approach consumer court for not rendering the promised services.

Rajendra Pal Singh
RELATIONSHIP NUMBER 1263683

Sep 18, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Rajendra,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you and your wife.

We have forwarded the details to our team and they shall update your wife with the current development on the case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.

Verified Support

Aug 17, 2017

OneAssist Consumer Solutions Customer Care's response Dear Rajendra,

Greetings from OneAssist..!

Our Executive tried contacting you several times but the calls went unanswered.

We request you share an alternative number or suitable time for us to call you.

Regards,

Brijesh

Team OneAssist.

Aug 17, 2017

Updated by rpsingh29 the alternative number is [protected]. Appropriate time for calling is between[protected] and[protected]

Verified Support

Aug 18, 2017

OneAssist Consumer Solutions Customer Care's response Dear Rajendra,

Greetings from OneAssist..!

Our Executive has called you and addressed your concerns.

We have forwarded your case to our relevant teams, request you to allow us some time

Regards,

Brijesh

Team OneAssist.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

I'm using hdfc credit card. Without any intimation you have deducted the amount of 3800 from my credit card xxx3941

As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated.

Kindly cancel this plan and request you to refund the amount of rs:3800. This is unacceptable that you have been repeating the same.

Deducted date : march 2017
Name : mahesh babu p
Mail id :[protected]@gmail.com

Sep 16, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mahesh,

Greetings from OneAssist..!

We deeply regret the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800001

Website: One assist

U debit my credit card rs2999 on[protected] to activate wallet proction for 2 year without my permission. I complain u then u convert for 1 (One) year to 1399 rs and promise me returns my money rs 1599/00 in one week till 10 august. But i can't receive my money till date. I request u pls returns my money in 24 hours. Otherwise i will see u in consumer court.

Sep 18, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ramesh,

Greetings from OneAssist..!

We deeply regret the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600063

Website: www.oneassist.in

I got a call from One assist support team. Support team provided me completely fake and fraudulent(HDFC credit card annual fee will be 0 for life time) information and make me to take policy. I called to HDFC customer service center to confirm on that. They said no such type of offers. I raised so many complaints to cancel that policy. I received so many calls from One assist team they are not responding me back properly. Please cancel my policy and refund my money back.
Relation ship id: 2473462.

Sep 16, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Siva,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2243982 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Team,

I got a call from one assist regarding their plans, I told them I will review later but they charged me 1799 towards subscription. I just don't want the subscription and please cancel my subscription for my HDFC credit card ending with 0309.I don't want to spend money on all these things.

Please deactivate and refund my money ASAP
date of incident : 21 JAN 2016 and 21 JAN 2017
HDFC Credit Card No.xx0309
One Assist Relationship Number : 734337

Sep 16, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Bharath,

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 1312074 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kottayam, Kerala

Website: www.oneassist.in

The one assist company is deducting membership fee from my credit card account without my permission. I don't want their service anymore. I have never registered my cards in ONE ASSIST. Yet they they are deducting an amount from my credit card account. I want want subscribe One assist as early as possible

One Assist relationship No. 544933
Plan: Enhanced WA Privilege Single Plan

Yours faithfully

Jolly V.M.
email: [protected]@gmail.com

Sep 21, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Jolly,

Greetings from OneAssist...!

We deeply regret the inconvenience caused to you.

As per your request, the plan has been cancelled vide Service Request number 2027970.

Hope your query was resolved.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Please deactivate this plan immidiately and refund my money back to my account. Already you charged Rs. 1899/- and 1899/- twice to my account without my permission. Already called 2 times but not getting proper response.

Kindly help me in getting my money back. Its already 15 days and i'm not getting any clue in that how i'll receive my money back.

Sep 16, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ankit,

Greetings from OneAssist..!

We deeply regret the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.

View replies

T

treya

from Ahmedabad, Gujarat

Aug 15, 2017

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 1540 without my concern at 4th Aug 17 . I am not interested about this service and membership no : 2489118 Please cancel this servcies and refund this debited amount of Rs.1899/- on urgent basis.

Regards
Senthilraj.G
[protected]

Reply

OneAssist Consumer Solutions Customer Care's response, Aug 16, 2017

Verified Support

Dear Mr Nadar,

Greetings from OneAssist...!

We regret the inconvenience caused to you.

As we can see, your membership has been cancelled on 3rd August 2017 and the refund has been initiated.It will be credited to your bank/card account in 7 working days.

Hope your query is addressed.

Regards

Brijesh

Team OneAssist.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110059

I do have a credit card of hdfc bank
And on my card multiple charges have been applied what are they
I have already applied for the cancellation of the service even then why these are applied to my card
I want a instant solution of that
The amount is freaking me out

My contact no is +91-[protected]
Have a look at the attached photo and tell me what are they
M very disappointed for the bank and yours services too. I will never ever suggest your services to anyone

+1 photos

Sep 19, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2210628. The money is also credited to your account. As we can see your statement, rest of the charges are not ours.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110052

Website: www.oneassist.in

Hi
I got a message from ICICI Bank that One assist has deducted ₹1899 on 7th August 2017. "without my permission" I don't understand how my debit card/bank account be accessed like this without my consent, and as of now I don't want any of the services provided by one-assist. I want my money back.
The company moto is to give protection to customers debit/ credit cards but I don't think it is protected. Deducting money without my permission.

Relationship ID: 1199053

Sep 16, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Aug 08, 2017

mparama3's response Last year only i was membership this year not renewal interest but no consulted for me and my account was RS-1800 debited..

Kindly resend the my money for my account

My name - M paramasivan

Bank A/C no[protected]
Branch - chengalpattu
Assist no-510330

Verified Support

Aug 16, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2254450 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

View replies

M

mparama3

Aug 14, 2017

Last year only i was membership this year not renewal interest but no consulted for me and my account was RS-1800 debited..

Kindly resend the my money for my account

My name - M paramasivan

Bank A/C no[protected]
Branch - chengalpattu
Assist no-510330

Reply

OneAssist Consumer Solutions Customer Care's response, Aug 16, 2017

Verified Support

Dear Customer,

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2254474 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Sagar

(Team OneAssist)

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560087

I have raised a claim for my mobile and submitted for the same. They have done the repair but, delivered the mobile without a sim tray in it. Raised a complaint on 8th Aug 2017. Still no update on this. They have taken nearly 1 month to just repair and after one month they sent back my mobile without sim tray.

Every time I call them they are asking me to wait for 48hrs. I called them three times after every 48 hrs. But, still no update from them. They always play with 48hrs window and do nothing. This really bad experience for me taking this insurance for my handset. I don't really liked the process they handled the claiming process.

Note: For claim they asked me to pay 300/- even after taking an insurance. I don't have a choice. So, paid.

Unfriendly people having a goal not to support the customers. I will not recommend to any one of my friends.

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.oneassist.in

I wanted a protection plan for my phone so the sales executive called me 16 times in one day requesting to register the plan. He also promised that he will register my plan as soon as i make the payment. Once i made the payment he did not fulfil any promises he made. So i called the customer care and they said they will do it within 48 and nothing happens.

i made a cancellation request on 8th august 2017. And till the date of 13th august i am not getting any amount. When everytime i make a call you are conviencing me that i will get the amount in 48hrs. And till now i dont get any amount from you. I have paid an amount of1279/- on 7th august 2017. Is this the way to provide your service?? This is totally nonsence. I want my money back within 2-3 days and if you cant give with in that time i am gonna make a complaint on consumer court againest you.

Sep 18, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

OneAssist Consumer Solutions Customer Care's response Dear Sourabh,

We regret for the inconvenience caused to you and apologize for any misinformation given to you.

As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2245402.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

View replies

S

SOURABH DIXIT

from Mundi, Madhya Pradesh

Aug 23, 2017

10 days completed still not get my money back..
you repled earlierthat "The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account."

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 689588

Website: one assist

I am one of your customer and i made a cancellation request on 27th july 2017. And till the date of 10th august i am not getting any amount. When everytime i make a call you are conviencing me that i will get the amount in some days. And till now i dont get any amount from you. I have paid an amount of1279/- on 21st july. Is this the way to provide your service?? This is totally nonsence. I want my money back within 2-3 days and if you cant give with in that time i am gonna make a complaint on consumer court againest you. I have given all the information regarding bank details like my account no, ifsc code, holder name, and branch. I need an answer from you as early as possible

Sep 24, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We are unable to trace your details. Request you to kindly revert us by messaging us on facebook. Please share your membership details on our facebook page.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Sagar

(Team OneAssist)

View replies

S

SOURABH DIXIT

from Mundi, Madhya Pradesh

Aug 13, 2017

Froud company

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,
Iam using hdfc credit card. Without any intimation you have deducted the amount of rs.1899 from my credit card

As last year also i requested you to cancel this plan but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. I didn't receive any message or email for this plan expiry date but simply you have deducted money from my credit card. Don't repeat this again and provide immediate in my complaint.

Kindly cancel this plan and request you to refund the amount of rs:1899 to my credit card. This is unacceptable that you have been repeating the same. I really felt bad and disappointed for your act. Please update quickly.

Sep 15, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi team

One assist debited ₹1399 from my newly received credit card. I asked them for a cancellation but they are not ready to cancel. Customer representative says it can't be canceled. My card is not even active yet still they have issue canceling it. I have never used oneassist plan so far. I don't want to use their plan and want immediate cancellation and refund in my card.

Name: alok singh
Card no.: [protected]

Thanks

Sep 18, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

OneAssist Consumer Solutions Customer Care's response Dear Alok,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

Aug 14, 2017

Updated by AlokSingh7 Mobile: [protected]

Verified Support

Aug 18, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer,

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2260870 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600077

Dear brijesh

Already i made an complaint on that your one assist team has activated one assist plan on my credit card. On behalf of my complaint you had said that your plan has been cancelled, but i didn't receive any alerts or messages from your side. Today i had received an courier from your side, please make an concern on this and refund my 1399 rupee asap, otherwise i will make complaints further more on your site my one assist relationship number 2499540

Oct 1, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

OneAssist Consumer Solutions Customer Care's response Dear Dinesh,

Greetings from OneAssist..!

We regret for the inconvenience caused to you and apologize for any misinformation given to you.

As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2228122 on 08th August, 2017.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 362265

Website: Pcsysteam.blogspot.in

I have redmi note 4 and i sent to oneassist for screen repair when i received phone still my phone is not start. I registered complaint in oneassist.

Registered complaint at 3 August but still no one replay every time i call u yhe give new timeline worst ever service

CN u tell me whats is status of Device Claim – Service Request # 2117822. Still no one repick up. I already registered complaint at 3 August but still i didn't received any reply. Worst service

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

Dear team, i took insurance of my mobile mi-note - 4, after two month it got damaged, i have informed one assist team, now 8 days has passed but no any good resolution provided from one assist team. It feels they cheat the customers or they are very poor in customer services. My service request no - 2211200. Please look into the matter and passed the claim as soon as possible

Sep 14, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

OneAssist Consumer Solutions Customer Care's response Dear Kapil,

Greetings from OneAssist..!

We regret for any inconvenience caused to you.

Your claim is under Verification process and we require a a gift mail from Rahul Yadav's email id with Govt ID in attachment stating that "I rahul yadav has purchased the handset with IMEI no. [protected] and gifted to Kapil Dev" Please send this email copy to yogendra.[protected]@oneassist.in and we sahll update you soon on the same.

Hope your query is addressed.

Regards

Deepali

Team OneAssist

Verified Support

Aug 14, 2017

OneAssist Consumer Solutions Customer Care's response Dear Kapil,

Greetings from OneAssist..!

We regret for any inconvenience caused to you.

We tried reaching you however, your number was not reachable. Request you to help us with an alternate number.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist

Aug 15, 2017

Updated by kapilsitel [protected]

View replies

K

kapilsitel

from Delhi, Delhi

Aug 15, 2017

[protected],

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110034

Dear sir.
I have raised a claim for my mobile vide no. 2213385 but has been rejected stating "claim not required" also mentioning "delay submission" on 06/08/2017. Whereas i submitted the claim well in time schedule.

Earlier in the month october-january i raised a claim on account of the same mobile but was traced by the police, so i sent a mail stating that the claim is not required, but presently i have no where stated like the reply sent by your side that claim is not required. I have uploaded all the formalities i may not be harrased by this way or that way. Pl settle the claim at the earliest.

Sep 24, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mr. Kukreja,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist

Verified Support

Aug 11, 2017

OneAssist Consumer Solutions Customer Care's response Dear Mr. Kukreja,

Our Executive tried calling you but the calls went unanswered.

Please provide us with an alternative number or a suitable time for us to contact you.

Regards

Brijesh

Team OneAssist

OneAssist Consumer Solutions Complaints & Reviews

File a complaint to OneAssist Consumer Solutions

OneAssist Consumer Solutions reviews & complaints page 155

cancellation one assist membership

Post your Comment

one assist deactivate plan and refund

Post your Comment

fraud transaction on debit card

Post your Comment

cancel one assist plan

Post your Comment

u take my money without my permission

Post your Comment

policy cancellation request.

Post your Comment

no usage of these plans

Post your Comment

deducting membership fee from my credit card

Post your Comment

one assist plan deactivation

Post your Comment

multiple charges applied

Post your Comment

deactivate one assist plan and refund the amount

Post your Comment

received my repaired mobile without a sim tray

Post your Comment

cancellation request of my plan. and refund my money.

Post your Comment

lost my money

Post your Comment

cancel the one assist plan and refund the money back to my credit card asap

Post your Comment

canceling card protection plan

Post your Comment

one assist plan

Post your Comment

I received repair mobile.

Post your Comment

mobile damage claim

Post your Comment

rejection of claim no. 2213385

Post your Comment

Related businesses