OneAssist Consumer Solutions Complaints & Reviews

Dear all,
Kindly provide me the claim for accidental damage happened for my mobile where am insured with one assist.
And don't give an explanation that i have done wilful negligence which was not yet all a case of wilful negligence..

And don't make me escalate it to the irda level or even consumer court..
Insurance is opted that for any accidental damages will be covered under it..

Where...

Hi one assist team,

I requested you to cancel my membership id:[protected],
And my relationship no : 1290499.
Kindly cancel my plan for one assist.
I don't want any plan to auto renewal.

Please deactivate my one assist service because i'm not using this one assist. Last year also generate to my account. Please personally i'm not interesting this one assist. Deactivation of account i don't...

I received sms from Union bank that rs-1280/- deducted from my debit card to one assist plan 2550602 on 18/8/17. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 18/08/2017
Union bank debit card no. **9600
Plan no-2550602
M.no-[protected]...

My complaint number is sr[protected]
Name :prasanth kumar
Dob:28/04/1992
Phone :[protected]
Email id:[protected]@gmail.com
Plz don't auto-renewal my wallet proction.. I am so poor can't able to maintain my account so plz don't debit cash from my acc... And send me once if its deactive... I don't be part of oneassit so deactive my wallet protection... Once if it's been deactivated let me know my soft copy or email...

Kindly cancel my plan immediately as reference no. Sr[protected].

And refund my rs. 1899/- which you debited from my a/c without my confirmation by mail or telephonic discussion.
Why are debit the same when i decline your offer and proposal for my debit card.
Kindly request you resolve my problem as soon as possible.

Regards
Tauquir ahmad
[protected]...

Dear one assist,

My membership id is [protected].

An amount of 1899/- has been deducted from my card for the auto renewal of the policy. But i am not interested in taking the policy. I called the customer care multiple times for cancellation of my plan they took my request and provided me an sr number: 2242086.

I spoke to the cancellation team as well and asked them to cancel my plan. Now they...

I have receveid my credit card from hdfc bank. Which number is xxxxxxxxxxx17135... I have received email from your side which is assist i'd and i'd number is 2488729.. And amount 1299 is deducted on 4-8-2017.. From my credit card... This services is activated from your side without my confirmation.. I don't want this services.. Please deactivate this.. And refund my amount..
Surinder kumar
Mobile no..[protected] [protected]...

My handest insurance from airtel. And services by one assist. My handest damage and i claim for repair. Bt my mobile fon does not pick up more than 1 month and said to your handest can not repair. You can take 115000 rupees. And send me documents of your expence. Airtel said call one assist and one assist call airtel. I have no mobile fob last 2 month. And facing many problm. I want to back my 15000 money from airtel / one assist....

Hi,
I am hdfc bank credit card holder. Taken the credit just a month back. The bank/one assist has auto debited rs 1299 from my credit card number ending with 4312 without my concern or any prior information
I have called them several times to deactivate this service as i am not interested at all but every time they tried to convince me that it can't be deactivated and also tried to give me discount, this is completely unethical...

Hello there

I received sms from axis bank that rs-1799/- deducted from my debit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debitt card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap

Oneassist relationship number...

I had registered for one assist - wallet assist program in nov 16.in this service among other facilities provided by the company one of them was if my wallet get lost the company will replace my pan. I had lost my wallet on saturday 15 jul 17, in which among other things was my original pan card - aappw6737m (Registered with oneassist). I received an email on monday 17 jul 17 from itzeazy your documentation partner, with respect to the documentation...

Please deactivate my one assist service because i'm not using this one assist.[protected] was incident my credit bill generate an amount of 1899 with out information me. Last year also generate to my account. Please personally i'm interesting this one assist. Deactivation of account i don't want your service &refund my money.
Suresh bhandari
Relationship no:1152802
[protected]
Credit card no:xx0878
[protected]@gmail.com...

My handset screen got broken. I gave to oneassist. They said that the handset is beyond reparable so will give me ber amount.

Arjun mehta cust : 2146268 membership id: [protected] sr. No. : 2076988

Handset - redmi 3s prime
Handset cost - 8999
Screen repair cost - 7778!! (Unbelievable)
Ber - 6199
Loss - 3000

Oneassist is a fraud insurance company. I would suggest no one...

Today i receiving credit card bill from hdfc bank an amount of 1899. Last year also deducting of my account. Actually i'm not using in this service&personally not interest one assist service. Please send me total amount of my hdfc bank account &deactivation of my registered one assist service.
Mobile no:[protected]
Credit card no:-xxxx0878
[protected]@gmail.com...

Dear oneassist,

I got a call from one assist regarding their plans, i told them i will review later but they charged me 1899 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 3093. I don't want to spend money on all these things.

Please deactivate and refund my money asap
Date of incident : 03 aug 2017 and 02 aug 2018
Hdfc...

I received a call from hdfc bank to upgrade my credit card and along with that they offered me a plan of oneassist, related to the wallet insurance, i gave my consent and then i received various calls from bank and one assist. Finally i a day or two, my plan was activated (As per bank executive and one assist executive), they said that i am going to get a welcome kit soon, which i received in next 10 or so days from dhl, but it was not having...

On 16th june a claim was raised for my mobile.
Documents and handset images were submitted to the one assist team.
On 26th june the handset and claim form was picked up and a receipt was given by the courier guy.
After following up with customer care and sending emails, escalation team gets in touch saying that the handset has not reached them and was asking for a acknowledgment receipt image.
On 11th july day...

Oneassist consumer solutions — refund my money

1 review
Up upendra mohanty on aug 11, 2017 submit a complaint
Dear oneassist

I am sougata paul, i'm using hdfc credit card since last year, and card number ending with 3093. My account is upgraded with one assist mfee and charged amount rs 1799 without my knowledge on date: 03/08/2017.

I am not interested about this service anymore...

Hello there

I am not interested to continue the credit card insurance plan as i do not like this plan.
I want to cancel one assist plan for my credit card.

Please cancel my subscription and refund my money.
Here are my account details:

Name: akanksha goyal
One assist relationship no: 2493609
Hdfc credit card no. Xx5922
Custid: 50670592...

I am a hdfc bank credit card holder. The bank has debited rs. 1899. From my credit card number ending with 8773 on date:28/07/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of 1899.

One assist relationship number:2454459
Name:venkateswarlu pottluri
Mobile:[protected]
Email:[protected]@gmail.com...