OYO Rooms Complaints & Reviews

I have booked at OYO hotel through customer care no of booking ID- R2RT3317 but hotel KOL1929 was not good so again I have called to called to customer care and explained the problem. He said don't worry you do the another booking and you will get refund of previous booking. So I he booked the and ID are FRAF7669, 22.12.2021 and HPZE6451, 22.12.2021 . After booking executive said that the previous booking is not possible to cancel as I have...

On 23.12.2021 I have done booking through customer care no - [protected] for OYO1764 maruti lodge and paid through G pay amount Rs.2102.00 but booking not confirmation not came. Again I called to same number and executive told that don't worry we are going to book again you will get refund in 24 hours. As I reached hotel, manager said you have to pay Rs.2213.00 and So I have paid the same amount. But from then I am trying to consult customer...

The room was a disaster and the the washroom was dirtier than a public toilet
I have the pics for proof
I am a dedicated Oyo customer and recently since 2 bookings I am getting shocked on a daily basis.
The Oyo u give to these cheap places, they don't maintain these places and decrease your credibility
I expect a full return of my money because I had checked out within an hour cause I was not able to bear the smell...

The room I booked on the app was not what I was provided at the hotel I want cancellation of my booking and full refund and not a penny less your service is so poor and unprofessional....

I just booked a room at royal shades hotel in Chandigarh paid via google pay but no I’d for booking was generated .OYO is the worst possible platform to book a hotel toll honestly no customer support no no. Nothing ....

Sub: OYO ROOMS - Townhouse 038, 100ft Banaswadi Road.
1. Poor Maintenance of the hotel property.
2. Displaying the clean rooms on OYO App & provided with unclean rooms.
3. No Toiletries were provided.
4. No bath towels or floor mat.
5. Unclean beds.
6. Charged Premium price.

This is regarding to the recent booking at OYO Townhouse 038.

My friend and I have booked...

Dear sir/mam

I am sulabh Chaturvedi a day before yesterday I was travelling bilashpur to satna and i booked a room from Oyo official app (Hotel AR RESIDENCY SATNA 67006) & (Booking id - D7626106)

While booking as there rules and policies are concerned that they are accepting local ID's of travelers and anyone can check-in into hotel using local I'd proof so I booked a room for today.

But when i...

Hey Oyo Team,

I tried to book a room through OYO mobile application in the Guwahati location.

I select the payment option as Amazon Pay Wallet. While booking my payment got debited but your app got crashed with the error "Something went wrong."

The total amount paid is 1015. I tried to reach customer service also unfortunately not able to.

Date of Transaction: 23rd Dec 2021
Time...

I have made a booking on 24th Nov 2021 with OYO Rooms, and i cancelled the same booking on the same day under the policy norms of OYO rooms, i get the status on the app the my booking is cancelled and my amount will be credited to my account in 7-14 days, I tried to connect with their support teams with several times, but they don't give me resolution on this. I tried to chat with them but there is just auto generated responses. Here are...

I was booking a Hotel for my stay and using the OYO app. I paid the amount through phonepay and my money got deducted. but I didn't get any confirmation or any refund if the Hotel was not booked. I don't have any Booking ID to contact the customer care with. I[censored] want my booking details i have the phonepay details to show you that i have paid the money....

Hi My self B Srikanth on Dec 21st 10:50 I tried to book a Oyo room through my Oyo application with my registered mobile number.money was debited but booking was not confirmed.As today[protected]no one contacted me regarding issue.i approched Oyo customer care but they failed to resolve my issue.kindly try to resolve my issue thanking you. for your reference i attached transcation details.
[protected]@gmail.com....

I received a call for customer care saying that my refund for Double booking will arrive in 7-14 bussines days
But when I see now it says the refund process has been failed
Can someone please help me with this

No one is giving proper response to this problem too in oyo...

My train got cancelled, couldn't make it to the hotel last moment.
Please help by providing refund. Will surely book with you in future....

Check in denied even after making complete payment 2 months in advance and no refund given In 15 days...

Hello,

Booking ID :- YJ4O4336

On Dec 20, 2021 morning at 7:03 AM I had called and booked an OYO room through the OYO booking number [protected].

I had told the exectuve clearly that I need early morning checkin and told her to confirm with the hotel. She promised me she has called and confirmed and told me there are 14 rooms available and asked me to proceed with the booking payment.
br...

I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred the call to her senior, the person to whom call was transferred has abused me and shouted on me.

This behavior is not a tall accepted and i want my money back....

N6LY8221

Mentioned above is my booking id. The payment shows pending even though i payed. Pls help...

Dear Sir/Mam,
I (Pradeep kumar) have booked the hotel KS residency (OYO 76988) from booking.com for 1 night stay in chandigarh (confirmation no: [protected] ). I accepted the offered room after checking in at around 10:00 pm. However, in another hour I explored that the room was all dirty, the bedsheets were torn, blankets were smelling foul and most importantly the door latch/lock was not working and window shield was broken. br...

My Booking Id : XS5W7849
This was the first time I had a bad experience with OYO accommodations due to the following reasons:
1. The room which was allotted to us was not hygienic as it was smelling like cigarette smoke alot. There were no windows in the room causing the smell to be trapped in it.
2. Later after we checked in, the staff and manager at the accommodation was very rude and unprofessional to us. We were not...

I booked a property through oyo and the hotel manager not allowing to check in . After 2 hours of conversation, they said they will get back and now they are saying that no refund will be provided. I feel like this is the worst experience i could have got...