OYO Rooms Complaints & Reviews

2 rooms got booked in the same hotel accidentally. It is not possible now to cancel one room and get the money back...

I booked a property through oyo and without informing me they shifted me to another hotel after the check in time. After 1.5 hours of conversation, they said they will get back and now they are saying that no refund will be provided. I feel like this is the worst experience i could have got...

I've issued a refund for my double booking as I mistakenly booked for consecutive days ..i knew that I booked for the previous dates when I reached the hotel only ...I called the customer care and they said the refund will be initiated once j check out of the hotel ...but still I haven't received my refund amount
Please help me get through this problem...

I booked a room and paid through upi but didn't receive any form of confirmation even though money has been deducted from my bank account
Email- [protected]@gmail.com...

I was doing my booking for hotel oyo townhouse 75987(Booking ID: RHTU6344) but during my booking my money(Rs. 4447) got deducted and my booking didn’t get confirmed. So I called customer care and they told me you can book again if your booking is confirmed you can call us and your money will get refunded so I booked again(Booking ID: NU8E9612) and again paid the amount 4447 rupees and after few hours when I called they told me that both...

Sir we reached the destination around 6 oclock and ever since we tried to call the hotel on the number given at your website. We tried for almost 2 hours, they didn't pickup even once. We tried calling oyo helpline. They tried to connect me with manager but still they didn't answer too. After so many trials the manager picked up once and after that he cut the call saying he will contact again. But he didn't. And we tried to to reach him again...

I made a booking at Oyo townhouse 051 Lal kothi Jaipur today. Money debited but no booking id.
[protected]...

I did not cancel my booking and didnot give any reason for cancellation but it got cancelled but they said my amount will get refunded which did not happen...

Hi Ritesh,

Yesterday I booked 2 rooms for 4 people and at time of check in we requested the receptionist to allow my 5th guest for 2 hours as his train was late and we asked him to provide 2 hours he will not stay after 10PM so he simply denies, also told us to ask your guest to wait outside as they will not allow my guest to enter my room which I booked.

We also suggest him to add one person in app and modify...

I do not use the service anymore or plan to use it in the future. I see no point in continuing to have an account. There is no option provided to do this. So I am raising this complaint....

This is to inform you that i booked hotel (booking id:CDBHO439) through call with OYO executive on 11.12.2021 with partial payment amount INR 419 (refer screen shot) and executive said you will get confirmation/verification call on later.

On next day i received call from hotel management (mobile no: [protected]).He informed me that you have to pay remaining amount to confirm booking. Please be note that person have all information...

Claim to issued my refund but never did me an my bank pulled up my bank statement and no where on it is a refund. Almost $300 gone down the drain. I will never recommend this nasty hotel....

I called a OYO reservation caller for booking, he booked me a hotel but the date he entered was incorrect, so now I am unable to modify the date as well as cancel the booking. I tried everything from calling to call centres to cancellation person, to trying to cancel or modify it from the OYO app. Still I am unable to do so. Now I am stuck in a limbo. I have paid 25%of the booking amount now when I am trying to cancel it there is a cancellation...

On Saturday night I paid for my OYO room (RS990) but the amount got deducted and the booking wasn't shown. Then I had to book the room again. I need the refund if my first payment in which the room hasn't been booked. This is the contact number with which I made the booking [protected]. Email id [protected]@gmail.com. I need the refund ASAP....

Cancelled but refund not received...

My booking id.: YEZM8785. On 20th Nov. 2021 I have made a booking but when I contacted the hotel they said we don't have any bookings by your name as well as they even don't have rooms available. So I have canceled the booking and they said that you will get a refund in 7-14 working days but till today I have not received my refund....

Booked a hotel for two days From 10 Dec - 12 Dec 2021 at OYO Flagship 83043 The Orchid Mountain View. I got the booking confirmation after payment was rejected. When I reached the place, the hotel was closed and no-one seemed to have any awareness about any hotel of any kind nearby. I called OYO helpdesk to check if this was the proper address or not and they sent me they said they were sending me the address to my phone but I received nothing...

Today around 12.30 I was booking a hotel at Kolkata, the money get deducted but booking not done showing a error message "Something went wrong". My booking page is empty. This is Very ridiculous service from Oyo. Moreover one cannot complaint without booking ID in their helpline number. How can anyone complain when they cannot give the booking id.

Please find attached picture which I get from the bank confirming money get deducted....

I have paid Rs.1307 through Google Pe to oyo app on 12.12.2021 to book hotel in Solapur. My money got deducted but booking not confirmed by oyo app....

I have booked a room through OYO app for Goa for 12-14 Dec2021.
I have paid partial amount of 2064₹.
The booking automatically got cancelled without information.
Booking id is R7WL8480.
Kindly refund the complete amount.
I have stayed in same hotel with new booking.
Kindly refund...