OYO Rooms Complaints & Reviews

I booked two hotel rooms at around 21:00 hrs. on 25-Dec-21 through Oyo at Hotel Park (84293), Varanasi as per the following details,
Check-in:[protected], 12:00 PM onwards
Check-out:[protected] till 11:00 AM
Number of rooms: 2 Classic (2X)
Number of guests: 3
Address: C31/31-A, Englishiya line Near Mahrotra Silk Factory, Station road, Varanasi

I paid booking amount of Rs. 955 and to my surprise...

I have shared all the details company needed. I was brother and sister which being denied the entry into the hotel. we were gone to darshan of the temple and booked OYO.
But hotel says we are not brother and sister as we are unmarried couples and the hotel denied me entry and I have checked with the customer care immediately and customer care also didn't help me out.
I need my refund for the booking that's it
Booking...

I booked a hotel in Shimla of 5700 rupees for this stay but Oyo just changed the booking to any Oyo homes the actual price of that Oyo home is not more than 1500, My original booking was in a different hotel but you guys change the booking without my consent I want a refund of remaining amount asap,

I want 50% of refund on my original payment method...

I have recently made a booking in Capital O 81400 Vansh Palace, Raipur. This was most disgusting hotel i have came across, the condition of hotel was like a bar, all the room were stinking with liquor and cigarettes. I booked the room as it was pet friendly and I was travelling with family. I can confirm you that it was not at all family hotel and i was travelling from delhi and booked this hotel. The manager of hotel talked very rudely with...

This is with reference to our booking at OYO 65425 Hotel red hut-Chandigarh-Booking id- WBBZ6386 on 27th Dec2021.We were a group of 5 including 2 females and 3 males . We reached around 10 pm at this property which was pre paid by us. We were allotted rooms with broken locks which is a serious threat to security specially for women. When we raised concern, he did nothing to ensure we were given better rooms! The bedsheets were dirty, the...

I did booking on 24 Dec 2021 from OYO app via 399 pre payment offer of hotel Hindustani jaipur at railway station. But when I prep CRED the payment from gp then after deductions from aacount there was no confirmation from OYO app nor the hotel. When I reached the hotel they totally refused that they were no linked to OYO. OYO is a fraud app they told. And after my isuue I also believe so. Regarding this I have raise my issue wherever I can...

I try to book oyo room in townhose 209 through amazon pay. Two time i try to book room but two failed. My money was deducted 337 and 337 total 674 and no booking id will provided by oyo. When my money refunded....

I tried to book a hotel room at goa on 1st of January 2022 through Oyo app and made the partial payment for the same. But the booking failed and still I got debited from my bank account. I used Google pay for this transaction and I have UPI transaction number of the same. Please help me resolve this issue....

Hi, I have paid 1492 rs via BHIM app to oyo. Payment was successful but I have not seen any booking in oyo app.
This is a serious matter.
Can you please investigate on my issue as soon as possible....

We had booked OYO Townhouse 101 Golf Course Road, Sector-27, Gurgaon on 1/1/2022 for 1 night (1st Jan-2nd Jan) for 4 guests. We paid 3333/- via Google pay(via UPI). but haven't received any booking details. We tried calling OYO's customer care number but they just said that the booking is not confirmed and hung up the call.

Requesting for a refund. Have also attached the screenshot for google pay payment with the UPI transaction...

I have booked OYO Townhouse 462 Dwarka Mod Metro Station for 31dec and checkout on 1 Jan by full advanced payment of RS. 1008 Booking id- LSL94132. when I reach the hotel on 31 Dec for check-in the hotel denied check-in reason given was all rooms were full they said they don't have any room available. they told me to get a refund from the Oyo because u have paid online to Oyo. because of not allowing check-in I was told by Oyo's assistant...

I booked 2 rooms at JABALPUR from 28.12.2021 to 29.12.2021 for stay with my family.But when I reached at hotel for check in I found rooms and washrooms were very dirty (spitted pan and gutka on the walls).At once I called OYO Hotel contact No, [protected] for cancellation and I was assured for full return of money.But I got Rs. 300 out of Rs.2220.
Please arrange to help me for full return of money.
OYO Rooms Customer Care Number...

This is to inform you that I have booked OYO room on 31st Dec 2021 to celebrate New year. they have confirmed the booking and collected the money.

When I reached to hotel, They denied our check-in by saying hotel room gets full, No room Available. I have a question when you do not have room why they have accepted our booking and charged the money. At the last we end up calling oyo and they said no room available near by. this...

I already filed a complaint against this. In return, I got this mail as attached and I replied to it saying/confirming that I just want my Rs 2086 back. After that, I didn't get refund, rather, I got a payment request asking me to pay Rs 2086 again.
Very unprofessional .
PLEASE HELP

I JUST WANT MY MONEY BACK. Why I am being asked to pay money ?...

I booked oyo today which is capital O 10824 hotel start suits by paying 2036 rs and I had to pay around 595 rs more.

So I contacted hotel regarding this they told me that I can pay that amount there also.

So I was relieved that I will pay their but I got a mail that mu booking is cancelled without giving any reason then I contacted customer care also like many times and soon they hear about my complain they...

We booked room on Dec 28 through OYO at sholinganallur OYO 10018 grand residency. We booked 3 rooms from Dec 31 to Jan 2 and paid partial payment as directed by OYO. At the time of check-in the person at the property denied check-in and he is not responding properly and he told we have to leave by 6pm which OYO dint mention earlier and he also told they won't give rooms for OYO customer, only direct booking he will give. He behaved badly...

Hi i did a room room booking on 31 Dec my booking ID is W2R0234 i made the payment through OYO link and phonepay amount got debited but the room booking is not confirmed...

Dear Sir,

I am writing to inform you that I have booked Oyo Townhouse Oak Woodtel for the check-in on 31st December-1st January 2022 bearing booking ID: PJZ74874 through the Oyo application. Due to some unavoidable circumstances, I had called the customer helpline number to cancel the booking. I had been instructed by voice-over that I will be getting back by refund within 7-10 days. To confirm, it asks me to press 1. I booked...

I have booked an OYO 76122 ST RESIDENCY today (30/12/2021) through oyo app.The amount of 992 rs has been deducted from my bank account but booking ID not generated.

Kindly resolve and need my money back....

For ref SRFR3414 there is a refund pending from last three weeks after confirmation from Oyo executive. Sent email four times no response. Tried calling on customer care and it goes in loops on ivrs. In main menu there is no link for completed booking. If we go to upcoming booking it has link for check on refunds but when you go in it routes back to main menu. Even if we get hold of any executive by chance they will take min 15 min hold and...