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PayUMoney Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 3770
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7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
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122002

PayUMoney reviews & complaints page 123

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A
Anirban Malakar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

beware! terrible merchant service - only interested in collecting money, no service!

Address:Gurgaon, Haryana

Payumoney has been advertising 5mins registration of merchants. That is a completely bogus claim! Once they collect your fees they do not even respond to your mails. 25th sept is when our company audience insight technologies pvt ltd made payment to them to setup a client profile and integration request. Since then, not a single official communication has been reverted to with any kind of documentation of asisstance. It is operating like...
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S
sabharwal.deepak24
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding property tax payment to edmc against id no. 240339617870

Address:New Delhi, Delhi, 110051

I've paid my property tax to edmc againts id no.[protected] in the name deepak sabharwal for 25, st floor, sukh vihar, 1 delhi-110051 for the year 2017-18 on 30th november 2017 vide reference no. 74931977335000000028724 via online payment mode by icici credit card through payu money for r$. 3981.99.

But i'm sorry to point out that the amount is not reflected in my edmc account. You're requsted to do the needful at the earliest.br...
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A
Aman Khalkho
from Samastipur, Bihar
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money yet not refunded else ticket was also not booked from irctc

Address:835222

I had booked a ticket on irctc using my visa debit card on 18-oct-2018 of 1880.0 in irctc app it is showing under failed transaction i. E no response from bank. The amount is deducted from my bank account but the ticket was not booked.
Booking date-18-oct-2018
Transaction id-[protected]
Bank reference id-74332748295829457323073.
The amount is not credited back to my account till now.
Please look into...
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A
Aman Khalkho
from Samastipur, Bihar
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money not credited issue ticket booked from irctc

Address:835222

I had booked a ticket on irctc using my visa debit card, but i cancelled ticket on irctc app its showing money has refunded back to payu money but the refunded money has not been credited back to my account.
Please look into the matter
Booking date-18-oct-2018
Trasaction id-[protected]
Cancellation date-18-oct-2018
Refund reference no-74332748295829458182411.
Please took immediate action against...
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J
jelin prabha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment success but hall ticket not downloading

Payment id :[protected]
Merchant transaction indentifier : 201730925152061810042vzf8ccef18n
Kindly process refund as soon as possible. I already contacted bank about this issue. I was paid to msu payment durimg oct 2 2018. I contacted to payumoney customer care mail id. But there is no response. Kindly help me.
I already made complaint to msu customer care also there also no response. Total sum of amount is rs.1167.75...
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R
Rathi Meena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund not credited

My refund has been processed by irctc reference no.[protected] but when i check my payumoney account no transaction appears.

I am unable to contact the customer care either through mail or through phone...

Please advise to whom should i write for getting the refund of my cancelled ticket on irctc.

Also i have booked ticket through my credit card....
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S
Sheeja Jafer
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunded money of failed irctc transaction on 18/10/18

I have done a ticket booking in irctc through payumoney on 18/10/2018. But the ticket was'nt booked and money got deducted from my bank account. I got the message showing the refund id but money not yet credited, it has been almost 12 days. The refund id is [protected]. The irctc site shows money refunded to payumoney. But not credited to my account....
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V
venkat 900
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc cancellation refund not yet credited

Address:Gurgaon, Haryana

Hi team,

I have booked a ticket using irctc app for the date of journey on 25th sept 2018, but i cancelled a ticket on irctc app on 22nd sept 2018. But till now i haven't receive my money to my accounts.in irctc site it was showing money has refunded back to payumoney bank but the refunded money has not been credited back to my account.

Please check below details and do the needful.

Booking date...
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D
dhruvdvc
from Ahmedabad, Gujarat
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payment gateway fraud using payumoney name

Address:380008
Website:www.payumoney.com/paybypayumoney/#/FE9F6810F250EA0A208A6A889373819D

Dear team,

I have trust in your organization, but i m shock that using your payment gateway service one fraud company cheated with the people. That company name is shopping zip.
http://shoppingzip.com/
You can easily find fraud complaint by a person on google and consumer forum.
I hope your team takes action on it.
I also put the complaint against the company in the consumer forum.

I...
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A
Aman Khalkho
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refunded issue booked from irctc

Address:835222

I have booked a ticket on irctc using my rupay debit card, but i cancelled a ticket on irctc app its showing money has refunded back to payumoney bank but the refunded money has not been credited back to my account.
Please look into matter.
Booking date -19/10/2018
Transaction id -[protected]
Cancellation date -19/10/2018
Refunded id[protected]...
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S
santoshkumarji
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud website who cheated to custom

Address:Gautam Buddh Nagar, Uttar Pradesh, 210301

Dear sir/madam,

Around two years back, an unknown company who given the offer regarding the 4g mobile at lowest rate. Then i ordered for that mobile and delivered during 4 month but still there is no response came and my amount is deducted of rs.156 through payumoney gate way from my icici bank. Whose transaction id is:[protected].

Can i get it reverse? This type of fraudulent people can be stopped. Here...
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A
Alka patwa
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my rail ticket cancellation

Address:Bhopal, Madhya Pradesh, 462001

I am alka patwa i book my rail ticket then money is transaction by payu but i cancel my ticket but i not get refund of my cancel ticket. I want my refund money in my bank account as soon as possible all details bi given you my transaction i'd is [protected] & [protected]. And my reference i'd is [protected] & [protected]. So my refund money is back in my bank account...
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S
Swapan Banerjee
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized / fraudulent deduction from my sbi debit card - refund - reg.

On[protected] an amount of Rs. 19992/- was unauthorizedly debited to my SBI account through Debit card on POSPAYUST[protected] at digitalseva.csc.gov.in (txn#[protected]. It is an illegal / fraudulent transaction without my consent and permission. Kindly arrange to refund me the amount.

Thanks & Regards.

Detailed Report submitted to Cyber Crime Branch Police Commissionerate on[protected].

Respected...
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J
jase12
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my a/c but not received to merchant

Address:Hoshiarpur, Punjab

Amount is deducted from my a/c 2 times 10k+10k =20k & not received to company or not received to me today is 4th day amount is deducted on 22oct

My name is jassi devraj
Update me on my mail id also - jassi. [protected]@gmail.com
No customer care no. Is update on their website what is the service they give us i dont know or not satisfy with their work...
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V
vishwas_reddy07
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of my money booked from irctc

I have booked two tickets on irctc using my using my rupay debit card, but i cancelled both the tickets on irctc app its showing money has been refunded back to payumoney bank but the refunded money has not been credited back to my account. Please look into matter
Ticket1:
Booking date[protected]Transaction id [protected])
Cancellation date[protected]Refunded id [protected])
Ticket 2:
Booking...
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S
sandeep844
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money unknown way

Address:New Delhi, Delhi, 110033

Maine apne phone se hotstar par 299 ke pack ke liye recharge karne ke liye apne card ka use kiya tha but nahi pta kaise usme payu money ka option aaya aur mere account se paise cut gaye please mujhe mere paise refund kare thank you
Sandeep [protected]
Email-sandeep[protected]@gmail.com
Pos-[protected] at payu payments pvt. Lt. Txn#[protected]...
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S
sankalpsood12
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not received payment receipt for my successful payment

Website:payumoney.com

Dear Sir, I paid a EXAMINATION FEE payment on dated-17/10/2018 for RAMJAS college, UNIVERSITY OF DELHI, but i have not receipt for the same payment, I need this receipt for as a proof and to be shown in my college to college cashier, Payment id is (id[protected]for Rs.923.51 for RAMJAS college, UNIVERSITY OF DELHI.so I request you to please send me same receipt on my mail id., [protected]@gmail.com, Mobile number is [protected]
Thank....
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N
Nk prajapath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deduction

Website:Irctc

I booked tickets of inr 535/- on irctc website through payu money gate way, the amount was deducted from my account but the irctc website is showing "pending from bank end". I confirmed with my bank that money has been deducted and even i got message of deducted amount.
Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking....
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Address:Kolkata, West Bengal, 700032
Website:www.payumoney.com

Payumoney is completely a fraud site, i raised a complaint in this same site, on 18th september, they got back via comment section and said they will get in touch with me and resolve. Today when i login back to my account, i see they have falsely marked it as resolved, they have not resolved, i am still waiting for the damn money of 2000 which they took away from me, while one of the customers raised a false chargeback request. I shared with...
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P
pranav.23890
from Dhone, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received to bank

I booked ticket through irctc app on 13 nov 18 for an amount of rs 3205 two times. The ticket could not be booked but the money got deducted. The irctc shows money been refunded to bank i. E. Payu money but i still haven't received the money yet. Pls expedite. The total amount i should receive is 6410. Refund i'd as shown on irctc app is [protected] and [protected]...
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