PayUMoney Complaints & Reviews

Dear sir/madam,
I cancelled a ticket on 25 oct. 2018 for the pnr no. [protected]. I received an email from irctc on 27 oct, 2018 that the amount has been refunded. But the amount has not been credited in my bank account which i used to pay for the ticket. It is showing the amount is refunded to, "payu money" bank. But payu money hasn't refund my amount. Kindly look into the matter and solve the issue.
Transaction id: [protected] used while booking the ticket on 25th september, 2018.
Refund id :- [protected] shown as per irctc.

On 3/11/18, on line i ordered fresh fish for delivery on 4th morning. The merchant name is fish2meat. It was ordered through the mobile apps and the money inr 615/- was paid through my axis bank visa platinum credit card no. [protected] bearing the name thiruppathi c through pay u gate way.

The goods which was supposed to delivered between 9 am to 12 noon was not delivered. The merchant is not reachable on the contact phone numbers (Number is not connecting at all) and the mobile number given on the bill belongs to some one else and the email send to support team is bouncing back with comments undeliverable..

I am attaching the invoice / bill received upon ordering the goods. Please don't effect the payment to fish2meat and credit the same to axis bank credit card mentioned above

Fish2meat
Thank you for your order from fish2meat.

Once your package ships we will send an email with a link to track your order. Your order summary is below. Thank you again for your business.

Order questions?
Call us: +[protected]
Email: [protected]@fish2meat.com

Your order #[protected]

Placed on november 3, 2018 10:25:18 pm ist

Bill to:
Mangai chinnappa
Flat 1072, cerus appasamy apartment, 134 arcot road, virugambakkam landmark: near avichi school, next to raymond showroom.
Chennai, tamilnadu, 600092
India
T: [protected]

Ship to:
Mangai chinnappa
Flat 1072, cerus appasamy apartment, 134 arcot road, virugambakkam landmark: near avichi school, next to raymond showroom.
Chennai, tamilnadu, 600092
India
T: [protected]

Shipping method:
Shipping charge
Payment method:
Pay u
Delivery date:
Delivery date: 04/11/2018
Delivery time interval: 9:00am - 12:00pm

Items in your order qty price
Shark (Paal sura) - 500 gsku: 3030
Size
Big
Style
Nett 500g (Gross 834g)
Cutting
Cubes
1 rs. 375.00
Catla / rohu (Kendai) - 500gsku: 3013
Size
Big
Style
Nett 500g (Gross 909g)
Cutting
Slices
1 rs. 210.00
Subtotal rs. 585.00
Shipping & handling rs. 30.00
Grand total rs. 615.00
Thank you, fish2meat!

The complaint number with axis bank credit card customer care is 46123424

I have paid the bbmp property tax using payu gateway. A sum of rs 5188/- is deducted from my account, but even after 2 days it is not reflected in the bbmp account and the tax receipt is not generated. The application no is[protected], and the transaction id is[protected] and date is[protected]. The bbmp transaction no is[protected]. Kindly resolve the issue and facilitate payment to bbmp so that the tax receipt can be generated. Alternatively, if that is not possible, pls refund the amount to my account immediately so that i can pay the money to bbmp through alternative means or by cash.

I had booked a ticket on irctc using my visa debit card on 19-oct-2018 of 140.49 rupees in irctc app it is showing under failed transaction i. E no response from bank. The amount is deducted from my bank account but the ticket was not booked.
Booking date-19-oct-2018
Transaction id-[protected]
Bank name : payu money
Bank reference id : [protected]
Refund status : amount credited to bank
Refund id : [protected]

I made payment for irctc ticket through payu money getway and later a cancelled the ticket. My money was refunded in payu money wallet. But when all this happened i was not having a payu mony account at all. Hence i created one later to get the refund. But the money is now showing in their wallet. The do not have an actual customer care number where i can talk to and they are responding very late on the email.

Transaction id: [protected]
Cancellation/refund id: [protected]

Payumoney has been advertising 5mins registration of merchants. That is a completely bogus claim! Once they collect your fees they do not even respond to your mails. 25th sept is when our company audience insight technologies pvt ltd made payment to them to setup a client profile and integration request. Since then, not a single official communication has been reverted to with any kind of documentation of asisstance. It is operating like a fly by night fraud company where even the sales person amit sharma, after talking to you 10 times in a day for collecting the fees, does not even reply or call to your official reminders. It has been more than a month and the company is not even able to do a simple integration of payment gateway. Quite appaling service. Even their customer service does not reply except for autoreply mails. Now there seems to be no other way other than legal notice and police complaint to resolve the matter and recover our dues.

I've paid my property tax to edmc againts id no.[protected] in the name deepak sabharwal for 25, st floor, sukh vihar, 1 delhi-110051 for the year 2017-18 on 30th november 2017 vide reference no. 74931977335000000028724 via online payment mode by icici credit card through payu money for r$. 3981.99.

But i'm sorry to point out that the amount is not reflected in my edmc account. You're requsted to do the needful at the earliest.

Deepak sabharwal
25, st floor, sukh vihar, 1 delhi-110051
Mob : [protected]

I had booked a ticket on irctc using my visa debit card on 18-oct-2018 of 1880.0 in irctc app it is showing under failed transaction i. E no response from bank. The amount is deducted from my bank account but the ticket was not booked.
Booking date-18-oct-2018
Transaction id-[protected]
Bank reference id-74332748295829457323073.
The amount is not credited back to my account till now.
Please look into the matter

I had booked a ticket on irctc using my visa debit card, but i cancelled ticket on irctc app its showing money has refunded back to payu money but the refunded money has not been credited back to my account.
Please look into the matter
Booking date-18-oct-2018
Trasaction id-[protected]
Cancellation date-18-oct-2018
Refund reference no-74332748295829458182411.
Please took immediate action against this issue.

Payment id :[protected]
Merchant transaction indentifier : 201730925152061810042vzf8ccef18n
Kindly process refund as soon as possible. I already contacted bank about this issue. I was paid to msu payment durimg oct 2 2018. I contacted to payumoney customer care mail id. But there is no response. Kindly help me.
I already made complaint to msu customer care also there also no response. Total sum of amount is rs.1167.75

My refund has been processed by irctc reference no.[protected] but when i check my payumoney account no transaction appears.

I am unable to contact the customer care either through mail or through phone...

Please advise to whom should i write for getting the refund of my cancelled ticket on irctc.

Also i have booked ticket through my credit card.

I have done a ticket booking in irctc through payumoney on 18/10/2018. But the ticket was'nt booked and money got deducted from my bank account. I got the message showing the refund id but money not yet credited, it has been almost 12 days. The refund id is [protected]. The irctc site shows money refunded to payumoney. But not credited to my account.

Hi team,

I have booked a ticket using irctc app for the date of journey on 25th sept 2018, but i cancelled a ticket on irctc app on 22nd sept 2018. But till now i haven't receive my money to my accounts.in irctc site it was showing money has refunded back to payumoney bank but the refunded money has not been credited back to my account.

Please check below details and do the needful.

Booking date -28/08/2018
Journey date:-25/09/2018
Cancellation date:22/09/2018
Booking invoice number: ps[protected]
Transaction id - [protected]
Cancellation/refund id: [protected]

Booking amount: 1560.0

Refund amount: 540.0
Refund date: 23 sep 2018

Thanks
Venkat

Dear team,

I have trust in your organization, but i m shock that using your payment gateway service one fraud company cheated with the people. That company name is shopping zip.
http://shoppingzip.com/
You can easily find fraud complaint by a person on google and consumer forum.
I hope your team takes action on it.
I also put the complaint against the company in the consumer forum.

I strongly suggest kindly take action on that company otherwise i will complain against pau money and also write on twitter and facebook that payu money support such fraud.
Hope you will understand and take action on it.

Revoke your payment service so other people of india save against this fraud company

I have booked a ticket on irctc using my rupay debit card, but i cancelled a ticket on irctc app its showing money has refunded back to payumoney bank but the refunded money has not been credited back to my account.
Please look into matter.
Booking date -19/10/2018
Transaction id -[protected]
Cancellation date -19/10/2018
Refunded id[protected]

Dear sir/madam,

Around two years back, an unknown company who given the offer regarding the 4g mobile at lowest rate. Then i ordered for that mobile and delivered during 4 month but still there is no response came and my amount is deducted of rs.156 through payumoney gate way from my icici bank. Whose transaction id is:[protected].

Can i get it reverse? This type of fraudulent people can be stopped. Here i am attaching the snap short of transaction id.

Regards,
Santosh kumar

I am alka patwa i book my rail ticket then money is transaction by payu but i cancel my ticket but i not get refund of my cancel ticket. I want my refund money in my bank account as soon as possible all details bi given you my transaction i'd is [protected] & [protected]. And my reference i'd is [protected] & [protected]. So my refund money is back in my bank account

On[protected] an amount of Rs. 19992/- was unauthorizedly debited to my SBI account through Debit card on POSPAYUST[protected] at digitalseva.csc.gov.in (txn#[protected]. It is an illegal / fraudulent transaction without my consent and permission. Kindly arrange to refund me the amount.

Thanks & Regards.

Detailed Report submitted to Cyber Crime Branch Police Commissionerate on[protected].

Respected Sir / Madam,

Sub: Unauthorized Fraudulent Transaction over Mobile communication – reg.

Most respectfully, I hereby write to inform you that, yesterday afternoon between !2.30 – 1.00 noon, I have received a Phone Call from a female named Sruti ( Number (+[protected] asking about the details of my SBI credit card, which actually I wanted to surrender. Later on she has diverted the line to her Senior Service Executive, who introduced himself as Mr. Abhinav Kumar to me claiming as a Help Desk Person of SBI Bombay / Kurla Branch. Anticipating to be a competent person of the SBI, I have given him my ATM Card No. [with CVV no. and type of card (VISA or MASTER CARD)] and Credit Card number in good faith. I could not envisage that I am being trapped. Mr, Abhinav told me that an amount of Rs.9996/- is shown as Credit Amount, which will be transferred to my SB Account, for which OTPs will come in my Registered Mobile Number and I need to communicate the same to him within 3 minutes, otherwise the OTP will be ineffective.

Thereafter, the OTPs have come and I have communicated to him and subsequently some amounts have been debited against my Debit Card number towards purchase of different items (a list of items purchased against my Debit Card is enclosed herewith). After 2 / 3 entries, I have asked Mr. Abhinav why these different amounts are being debited against my Debit Card, he informed me that some system error is occurring and finally, the OTP will come which will enable to get me a Credit of Rs.19992/- (twice the credit amount of 9996/-). Now I realized that I am really being cheated and after 2.30 pm I have not responded – nor they have called and by then an amount of Rs.49980/- has already been debited to my SB Account through Debit Card.

I have called on my Banker – State Bank of India, Madinaguda Branch, Hyderabad this morning, and the Service Manager Mr. Ramu has advised me to lodge a Police Complaint with Chandanagar Police Station. I have visited Chandanagar Police Station today at around 12.30 pm, who has advised me to lodge the complaint with Cyber Crime Police Station.

Amount is deducted from my a/c 2 times 10k+10k =20k & not received to company or not received to me today is 4th day amount is deducted on 22oct

My name is jassi devraj
Update me on my mail id also - jassi. [protected]@gmail.com
No customer care no. Is update on their website what is the service they give us i dont know or not satisfy with their work

I have booked two tickets on irctc using my using my rupay debit card, but i cancelled both the tickets on irctc app its showing money has been refunded back to payumoney bank but the refunded money has not been credited back to my account. Please look into matter
Ticket1:
Booking date[protected]Transaction id [protected])
Cancellation date[protected]Refunded id [protected])
Ticket 2:
Booking date[protected]Transaction id [protected])
Cancellation date[protected]Refunded id [protected])