Tata Sky Complaints & Reviews

I bought Tata sky to replace cable tv, 20 days back from a dealer in vellore. After installation we do not feel that the channel picture quality is as good as a cable tv. HD channels are better but the SD channels are worst with lot of pixelation and blur. Cable tv was far better.
I reached out to the dealer and the technician but there was no response. They told me that they will come and check, bit they never did.

During...

I got a call from Tata Sky representative around 15.03.19 that since I am their valuable customer I am being offered Tata Sky Binge (with free Amazon fire stick) at zero cost. I specifically enquired from the representative that If it carries any rental cost then I am not interested. I was told that it carries free applications along side paid channels and I can go for free channels only so that my monthly bill is not increased.
But...

Tata Sky is not at all a good service provider. I am facing the same problem that srishi 285 faced, I don't know why my STB shopped working I complained at least 200-300 times to their helpline number and still they are not sending any technician. They are repeating that they will contact us in 2 hours and I am not receiving any call and after their time is reached, they give the time of 10 o clock next day, I am still waiting to get the...

Tatasky subscription id no [protected] discontinued of semi-annual package despite validity present.when spoke to customer care, nodal officer, online chat executive all of them said they will not follow trai guidelines thus will not provide me my plan.but as per trai guidelines notification no PR_No 11of2019, in this notification point no 8, it clearly states customer has right to retain his plan, I have mailed this to concern department...

Iam srinivasula reddy and iam having tatasky connection with mobile no [protected], from last 3 days on words tv signals are not coming properly and when iam calling to customer care people for signal probleam they are giving verry irresponsible answer and they are saying that when they are taking complaint it will charge rs 100 for techniation visit
Iam saying that signal probleam is your probleam why i have to pay charges for techniation...

I have requested for new connection of hd set top box on 28th march 2019. At that time your representative told me that i will get call back within 2 hours for installation. I have specifically mentioned that i want that urgently. But there was no call back from your side instead of that i got a text message saying my installer will come on 30th march 2019 between 14:50 & 15:50. I called in same day to schedule it for the 28th or 29th march...

We are tata sky dth user. Subscribers id.[protected]
We recharged our acccount on 22th nov 2018 with annual sports dhamaka pack of rs.3000/-. But on 29th march 2019 they stopped our services by giving reason of trai rules. We did recharge before period of trai rules... Our recharge is for one year. But they did this. What is this going on... Please give us justice....

They have changed my setup box five times in last thee months. Thy hang. Not bothered about my harassment and have still debited my account for setup box change.
I have asked for refund for the period when service was disrupted due to change of setup boxes. No response.

On 28th march 2019, a technician came to my house without appointment at 1 pm. Without uniform and was foul smelling and appeared to have consumed alcohol....

I have requested to split the connection of my tata sky id - [protected] as i don't want to pay high and undisclosed charges (While providing the multi-tv) connection) of rs 500 per month.

One of the executive told to download the noc form from internet and submit it with signature, but the noc form says that earlier connection has to be closed and then new connection will be provided.

However i don't want to...

Dear sir

I am raising the complaint for set up box 4th time failure from the date of installation.

I am so much frustrated by no response from tata sky.

I request you to kindly look into it immediately.

We had contacted tata sky team many times in past but no support is received from them.

Monthly charges are continuously deducted but no response received....

Respected sir,
I had activated annual pack subscription on tata sky on dec 2018.

Sub id [protected]

After trai regulation on channel charges.
Tata sky forcefully cancelled my annual package on 23rd march 2019 and activated some package without my permission. It's been noticed that cause me loss as compare to my annual package subscription.

As per my understanding (According to trai...

I am on a long duration pack valid up to[protected]. But suddenly they have shifted to new pack with out my consent. When contacted they have refused to continue my long duration pack which is valid up to[protected] with out obeying your regulations to continue the existing long duration pack as per consumer wish.

Consumer no [protected]
Mobile no [protected]
Email [protected]@gmail.com...

I have taken tata sky connection february 2018, now from february 2019 onwards my set top box is not working properly, to get channels it takes hours, so i asked tata sky to replace the product, after sending several mails & calls to tata sky customer care now they are telling your warranty was expired, so we can replace the set top box with charges of around rs.450 like they are telling, where the product is defect why it's chargeble...,...

I was not using the connection for a sometime now and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out as this ipl season.
I need to recharge for star sports and start watching ipl so please get this sorted at the earliest. It s a bit frustrating on why i get such errors from a reputed company please sort this out...

I recharged annual package about 20 sep 2018. As per trai, i can continue same annual pack with out any change/increase price and term of subscription. I asked to tata sky customer care to continue my same plan. Tata sky representative told me that you must change channel otherwise they change automatically channel subscribe. I asked again as per trai i want to continue. I also inform them to read frequently asked questions on trai site question...

This complaint is regarding the recharges I've done using my TATA Sky's Bharat QR code. i made payment with punjab national qr code paymnet option. I just scan the code from my T.V and entered the amount about 500 .the amount was deducted from my account but I didn't get any recharge in my TATA Sky account.
I spoke to customer care executive many times they said that the bank is responsible for the failure and they said contact your...

I have been repeatedly requesting your local office at hyderabad to relocate my tata sky connection with id [protected] at my new address. Yesterday your technician visited the site and promised to install the same next day i. E. 28 march 2019. But he could not turn up and give the connection. The same has been conveyed to your local operations centre but they have also not deputed your staff for connecting tata sky.

Serving...

On the above subjected matter i am demanding statement of a/c with details that how they had given credit after trai rules implementation, but very regret to say that no statement since april 18 is provided inspite of more than 20 complaints and calls on toll free no.
There is no transparency which create doubts but no effect on them in the matter, should we go to consumer forum for minor problem, once we request to tata sky for providing...

Tata sky vale no jo 100 ncf channel ka list de vo dusre dth operator se alag hai unhe usme sare malayalam, tamil, bhojpuri, kannada language ke channel da rakhe
Mere dusre operator ka services bhi unke 100 channel ncf vale alag hai
Jab mene tata sky valo se pucha or kha jo apne channeldiye hai vo muse channel no vise chaiye to unka koi jabab nhi aaya
Mai trai se appeal karta hu pl. Issued 100 ncf channel ko sabhi operator...

Hi Added the channel with out my permissions and if i ask to provide the conformation or proof mean they are not providing . They subscribed the channel and deducted 300 rs.When i call them and ask for the proof they dint sent anything added 100 rs . Remaining 200 has to receive.

Tatasky ID: [protected]

They activated on 15 th Feb ....