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Tata Sky Complaints & Reviews

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Updated: Jul 8, 2026
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A
amit nainawat
from Delhi, Delhi
Sep 25, 2014
Resolved
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Address: Jaipur, Rajasthan

some services was activated automatically on my tata sky connection. so my recharged amout was wasted in payment of those services. i called to customer care of tata sky . they told me to recharge my account by 100 rs so that it can work till the month ends, on the starting of the month they will change my plan. i did the same. but it worked only for 4-5 days and recharge ended on 23rd september 2014. SIR, please take this case in your account and act on this as soon as possible. i want refund of my money and time wasted.
Aug 14, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
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    Priya_Dave
    from Mumbai, Maharashtra
    Sep 24, 2014
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    Address: Chennai, Tamil Nadu

    Since last one week Tatasky services are improper. Its showing the dialog box of "No Signal" every now and than though whether is very clear. I tried tatasky customer care no ([protected]) many times but after giving all the necessary information call is not being transferred to customer care representative, i was kept on hold for more than 15 minutes. Its so irritating. Now since last 2 hours there is no signal as well there is no body from Tatasky to listen to it.
    Tata Sky customer support has been notified about the posted complaint.
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      S
      Sanjay Kumar 001
      from Mumbai, Maharashtra
      Sep 23, 2014
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      Address: Alwar, Rajasthan

      Sir My name is Sanjay Kumar My Tata Sky Id No is [protected] I am using tata sky connection from last Six months . On 22 Sep 2014 the Prevoius night i talked customre care executive . They told me about active music channel but i refused to them for active the channel . But They haad activate this channel and charged Rs-50 for this . So what is this? without my permission how they can be activate any channel . Sir Please deactivate this channel and Refund my Rs-50 in my account as soon as possible otherwise I will move to consumer court.
      Aug 14, 2020
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
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        C
        cisco61
        from Chennai, Tamil Nadu
        Sep 22, 2014
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        Address: Chennai, Tamil Nadu

        Response of customer care is very bad . I am not able to contact the customer representive because they have changed the phone system.now the tata sky have become very worst.i have paid Rs 4000/- for HD plus .they have my new box to old by repairing .now set off is giving problems.technicians not properly given experience.
        Tata Sky customer support has been notified about the posted complaint.
        Very good
        Hello


        I have a TATA SKY connection at home. The connection is horrible that it stops even if it drizzles outside. For a few hours today, for no reason, the connection stopped abruptly. I tried calling all the customer care numbers available on internet but all the numbers are dead. TATA SKY is the most horrible thing under the sun. Please never take this connection. More horrible is their customer care. God save India


        regards
        Sridhar
        Im Neeraj shah, here to you. Inform you that the responce of customer care was not at satisfactory and they are nt at helpful . And as my payment is done yesterday and still it is not add to my account, so i kindly request you please refund my money and discount the connection as soon as possible. Thank you
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          M
          Manivasakan
          Sep 21, 2014
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          Resolved

          Address: Chennai, Tamil Nadu

          1. My resident got connection to TATASKY DIGITAL connection from MDU Unit, 2. For the last two month so many time signal was very week not working properly, 3. We compliant so many time lastly four time they charge. 4. This month four times charging Rs.100/-., Rs.150/-., Rs.200/- and Rs.225/-., Even after getting conformation from TATASKY Company they will do it free of cost but after execute the work with not informing or getting concern from me they taken away amount from my account i.e., [protected]., 5. We are explaining over phone so many times they answer is very positive however at last nil response only. 6. As a customer any compliant is one way only after conformation from my id alone but who is speaking on other side and other discussion are not able conform by the customer. 7. It one way exploiting the customer like me. 8. This month alone nearly 675/-was charged even after inform that they will do it free of charges the biggest company like you is exploiting the ordinary people with out following any norms of TRAI. 9. If you are ready to rectify your mistake no other option i will take appropriate action against your company and seeking legal remeady. 10.Only after getting from all the customer how your company is cheating the common people through electronic way deducting amount for service to exposed to common public. 11. It will be possible through PIL i will expose everything to public then only it will resolve by you or other wise company like you cheating easily your way
          Aug 14, 2020
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Sep 21, 2014
          Updated by Manivasakan
          1. My resident got connection to TATASKY DIGITAL connection from MDU Unit, 2. For the last two month so many time signal was very week not working properly, 3. We compliant so many time lastely four time they charge.4.
          This month four times charging Rs.100/-., Rs.150/-., Rs.200/- and
          Rs.225/-., Even after getting conformation from TATASKY Company they
          will do it free of cost but after execute the work with not informing or
          getting concern from me they taken away amount from my account i.e., [protected]., 5. We are explain over phone so many times they answer is very positive however at last nil response only.6.
          As a customer any compliant is one way only after conformation from my
          id alone but who is speaking on other side and other discussion are not
          able conform by the customer.7. It one way exploiting the customer like me.8.
          This month alone nearly 675/-was charged even after inform that they
          will do it free of charges the biggest company like you is exploiting
          the ordinary people with out following any norms of TRAI.9. If you are ready to rectify your mistake no other option i will take appropriate action against your company and seeking legal remeady. 10.Only
          after getting from all the customer how your company is cheating the
          common people through electronic way deducting amount for service to
          exposed to common public.11. It will be possible through PIL i will expose everything to public then only it will resolve by you or other wise company like you cheating easily your way
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            S
            SACHIN BAGHLA
            from Delhi, Delhi
            Sep 20, 2014
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            Address: Sri Muktsar Sahib, Punjab

            I am using tata sky services from last 4 years and from last 4-5 days few channel are not working here screen in black even last day[protected] I called up on your customer care no and told them about my problem and they ensure me to send some engineer for resolution, but no one visited, today i again called to your customer care and they told me your last day complaint was canceled by mistake and don’t satisfy my problem resolution even disconnect my call without any response after 22 min discussion without providing any resolution so it is my last time when i am asking to all you to resolve my problem by tomorrow 12.00 pm otherwise in future i will take some legal action against in your company It is very shame full for you when a 4 year old customer is feeling not satisfactory and your customer care team is not capable to t answer their question and disconnecting calls without giving them resolution i think it the dark time of company when they feel proud that they are best and slowly customer start changing their services provider i already make mind that in future i will change my service provider and dont refer to any one Tata Sky
            Aug 14, 2020
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Where do I even start? Is it the robot programmed customer helpline or the lie of the toll-free customer care number? TataSky's services is just bad. bad. I simply want to change my pack and it's taking me more than an hour communicating with a dumb robot over the phone because it cannot comprehend a single syllable of what I'm saying. . Why don't you have humans for help? Humanize your damn helpline! Don't ever have a good day!
            We purchased Tata sky services in March 2014, since then we are getting troubles. In every 10 days, we have to call Customer care to register our complaint for not getting proper tv channels.
            Their technician came and said that your dish is fixed at wrong place and that's why you are getting this problem again and again. Now... my question is...it is our mistake that dish is fixed at wrong place in the starting !!
            After all this nonsense, we relocate our dish from roof top to our balcony(WE BEAR CHARGES OF RELOCATION i.e. Rs. 200 AND MISTAKE WAS NOT OURS) . Now technician came again, said that your dish is not OK and you need to change the dish (CHARGES Rs. 600).
            YOU ALL ARE MAKING MONEY BY PROVIDING THIS KIND OF SERVICES. VERY MUCH DISSATISFIED BY TATA SKY.
            i purchased 24 set up box but still not installed.

            Suresh [protected]
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              R
              RAMESHMRAO
              from Mumbai, Maharashtra
              Sep 20, 2014
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              Address: Mumbai City, Maharashtra

              Dear Sir, My Tata Sky ID No is [protected]. My name is Ramesh M. Rao . I have been using Tata Sky right from its inception and till now I did not face any problems, except no signals while it is raining . But now, even if it is not raining, I have no signals for the last one week . I thought that may be some repairs are going on, hence did not contact the company . I came to know only when I saw the neighbour was veiwing his TV, that there was some error in my cable connection . I telephoned your Toll number [protected] . I was given a number EY5UZN9 on 17th september and promised to service on 19/9/14 at 19.20 hrs. But to my surprise, when the person from the company arrived the channel started working, I asked him what did you do, for which he said that the wire was loose . But to my surprise again after 11.30 pm the signals went off, and I was without any channels . I again gave a complaint the next morning, again I got a new number EYTWZMU on 18th September 14. I was told the person will come at 14.28 on 19.9.14 . Now, till today no one has ever come, but while giving complaint, they reply by saying that they do not have any service people and replied rudely and kept the phone down. Please note my complaint.
              Aug 14, 2020
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
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                V
                viralishere
                from Mumbai, Maharashtra
                Sep 19, 2014
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                Address: Mumbai City, Maharashtra

                This is with regards to consumer no [protected] Mamta Ponda. Around 3 Months back I had recharged Tata Sky for 1000/- . Soon after that due to construction of Building next to ours the Signal was no longer available and Tata sky was not working. We promptly put in a request for shifting the Dish. Tata Sky representative came and they could not fix the problem. Tata Sky had been deducting money from the charge of 1000 even though we had no service. We had even asked the Tata Sky to stop the subscription although the call center suggested that we could apply for a complete refund for the days the service was not available. After 3 months thanks to one of the Tata sky mechanic who had the knowledge of changing some part in the Dish the Signal was once again available. Now when I claim for the refund they are not ready to refund claiming that we did not stop the subscription. Not just that they are continuing to charge me for the same and the balance is -270. A person puts in a request to shift the dish in the same building not for fun but as the signal is not available. Such act of cheating is not expected from a company where the name TATA is associated although it looks like even he is joined the band wagon of others who cheat the middleclass. It is not about the[protected] but the ethics of the company which I am sorry to say are not present. .
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                  Balvinder Singh Sandhu
                  from Bhusawal, Maharashtra
                  Sep 17, 2014
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                  Resolved

                  Address: Sri Ganganagar, Rajasthan

                  I requested to drop Active English Pack on[protected] to customer care executive and I was asked to call on[protected] [which was payment due date for recharge]. When I again requested on[protected], I was shocked to know that ACTIVE MUSIC Pack has also been added INSTEAD OF dropping Active English without my consent. Now today is my payment due date and customer care executive is asking to call again on next recharge date, till then I wll have to pay for these TWO PACKAGES, which I don't want to continue from today, i.e.,[protected] [Today is recharge due date]. Please drop these two packages from today positively. Thanks & regards, BALVINDER SINGH, TATA SKY ID - [protected], Mob.No. [protected], Email-id -> [protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
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                    N
                    Naresh Adwani
                    from Mumbai, Maharashtra
                    Sep 16, 2014
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                    Address: Raipur, Chhattisgarh

                    Dear Sir, I beg to state that I have requested to service centre for stopped my HD channels, so many time. But they ignore every time without any reason. You are requested to do needful for the same at the earliest. With warm Regards, Naresh Adwani ID - [protected] name of Mrs Juhi Adwani
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
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                      S
                      saiajay
                      from Delhi, Delhi
                      Sep 15, 2014
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                      Address: East Godavari, Andhra Pradesh

                      Dear Sir/Madam My Name is v ajaykumar.and My Tata Sky ID No.[protected] I have a complaint that I have lost my old mobile no.[protected]. In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected]). So please you update my new mobile no.in your system. Thanks, Regard !! ajaykumar v Mob.no.[protected]
                      Tata Sky customer support has been notified about the posted complaint.
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                        D
                        dbr
                        Sep 15, 2014
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                        Address: Ghaziabad, Uttar Pradesh

                        The below mail was sent to you on 12/9/14 & only received above reference number only.I want immediate resolution on the below mail. Dear Sir Your above person(Mr.Abhinav) called at my residence today afternoon at my landline([protected])& added active cooking package w/o my consent/approval. Kindly respond on fllowing points. 1.On basis of SMS, the complian lodged with your phone number's represenatatives today for delition, which was refused by them & not provided me the compalin number yet. 2.I asked the evidence of consent/approval for above, which could not be provided by them as call record. 3.Why you have made phone call on my residence's landline ([protected]), whereas my registered phone number(given below) was not called for the same activity(malafide intention). 4.Why complain number not registerd & reverse the package/amount immediately on phone call today. The above activity is totaly illegal( added w/o consent/approval).This is breach of contract terms between service provider & customer. In the light of above, you are instructed reverse the amount today w/o any delay, failing which appropriate action would be initiatted. Regards D, Banerjee
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
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                          R
                          Raja Sandilya
                          Sep 14, 2014
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana

                          Dear Sir,

                          My Tata Sky account information:
                          Name: Raja Sandilya
                          Subscriber ID: [protected]
                          Location: Sec 23, Gurgaon, Haryana.

                          Complaint: Today a Tata sky executive named Miss Gurpreet called me to opt for some package to my account.
                          I politely refused for the same.Then she suggested, I should opt the Actve smart games package as it will allow me to play nice games, to which I told her that, I am out of station and will go for the package if I like it, once I am back to Gurgaon. The executive hanged the call wishing me good evening.

                          After that I received a text message on my registered mobile no. [protected] at 7:08 p.m stating that Rs 49/-
                          has been deducted from my account against the subscription of the said package.

                          I request you to kindly take necessary action and remove the package with immediate effect as it's an imposed one.I request you kindly notify the executive against such imposing act.

                          Regards,
                          Raja Sandilya
                          [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
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                            M
                            Malay Kumar Chatterjee
                            from Kolkata, West Bengal
                            Sep 14, 2014
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                            Resolved

                            Address: Kolkata, West Bengal

                            my ID [protected] You have included Active English and Active Games in my package without my consent. Immediately I lodged complaints through your phone line as well as through email. I was all the time assured by you that those channels would be removed and no extra charge will be made. I was assured that you would contact me within 24 hours. Several 24 hours have passed and no contact has been made by you. I notice that my package still shows inclusion of the Active Channels. This is very much disturbing and not expected from reputed company like Tata. Your immediate positive action is solicited. Please revert. Malay Kumar Chatterjee 14.09.2014
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
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                              Dipak1981
                              from Kolkata, West Bengal
                              Sep 13, 2014
                              Resolved
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                              Resolved

                              Address: Jalpaiguri, West Bengal

                              Sir, I am a Tata Sky DTH customer and my consumer ID is [protected] and my name is Dipak Kumar Nath. Today i. e. on 13/09/2014 at 20.09 hrs a customer care representative named Miss Alisha call me and without my permission she activate active cooking pack where as I have told her to don't activate the same. But she activate the above mentioned pack. After some time I have contact with another customer care executive for deactivate the same. Previously Tata Sky has done the same case with me. Please lunch a complaint against the representative as well as Tata Sky. Regards, Dipak Kr. Nath [protected] [protected]@gmail.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
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                                chhavinder
                                from Gurgaon, Haryana
                                Sep 9, 2014
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                                Address: Faridabad, Haryana

                                Dear Team, Tata Sky cust id [protected] in name of suriender lamba had been charged unwantedly by tata sky calling team in the name of packages like lifestyle gold @rs45/- and active cooking @ rs49/-. When i talk to there representative for this daily deduction from my account for a month time. They said they cannot do anything as it has been activated and you have to pay it and it's good for you this and that. For this i had conversation with Neetu on 09/10/2014 she said person name sandeep called me and you gave the request. I said if that's so you and me are online play the recorded call. Which she said i cannot but i will send you request to concerned department. Finally i was given a no 1-[protected] and time of 48hrs for resolution. These service providers are harrasing us unwantedly. Request you to take action. Attaching proof of monthly statement for the same. Also no matter we said no to many proposals of there on phone but thye call us a lot and harrass us. Beside this they send lot of recharge messages prior to one week before the due date on phone and on t.v.The word Dr in the statement shows deduction. Thanks & Regards Chhavinder Lamba Mob [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
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                                  pragz
                                  from Gurgaon, Haryana
                                  Sep 9, 2014
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi

                                  I.D -[protected] and Work Holder no. - 1-[protected].From a moths only few entertainment channels and movie channels are coming rest all the sports, news, kids, music and some of the movie and entertainment channels are not coming.I called up on the helpline number for 3 to 4 times but the helpline person did nothing and this is really irritating.We pay our monthly recharges on time but are not able to watch the channel due to signal problem and this is really disgusting.I hope you will look forward to this message and do something really fast.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Details, Customer Name - Mr.suresh kumar s jain card ID[protected] Complaint as follows- No signal are showing since[protected]. Request- Please resolve this matter as soon as possible or immediate. Thanking you, mobile number register -[protected]
                                  Since yestoday there is no signal nor regional channels and few channels are missing subcriber ID : [protected], my contact num [protected], chennai. All customer care line are busy
                                  signal not receiving since last 2 days. my customer id is...
                                  [protected]
                                  since last 2 days signal not receiving. my customer id is [protected].
                                  This is to inform you that my subscription ID: tatasky gurgoan is not receiving signal from two days and i called your toll free numbers several times. But all the numbers are busy and I'm not able to view any of the tamil channels. I kindly request you to resolve this issue as early as possible...
                                  This is to inform you that my subscription ID:[protected] tatasky gurgoan is not receiving signal from two days and i called your toll free numbers several times. But all the numbers are busy and not able to view any of the tamil channels. I kindly request you to resolve this issue as early as possible...
                                  Hi, I, Girdhar kolhe, dombivli east
                                  Subscriber number:[protected] using Tata Sky and having issues with all
                                  Marathi Channels and some other sports/entertainment channels since last
                                  evening from 7 pm dated : 11/03/2015,
                                  I tried calling Tata Sky's customer service almost 20-30 times from
                                  yesterday night none of their customer executive has replied, & came the engr on 13/03/15 at 1430 hrs and attended the same, as his opinion the dish not fixed properly, it is fixed on terrace top cement sheet, and it can deviate by small wind also which is not correct at all, & every time i have to pay the service charges for the same .kindly instruct your service engr to install the dish properly, which will not cause any problem easily look in to the matter urgently,
                                  thanking you

                                  .
                                  My tata sky subscriber ID is [protected] and my a/c balance is Rs.1069/- . Their is some signal problem. All the HD channels can not receive the signals as well as some other channels are also have problematic from 10 march 2015. So please resolve our problem as earlier as possible.
                                  THERE IS SIGNAL PROBLEM TO OUR DISH TV AND THE TOLL FREE NUMBER OF TATA SKY IS NOT WORKING SO WE ARE NOT ABLE TO CONTACT SO PLEASE TAKE SUITABLE ACTION TO RESOLVE THIS PROBLEM.
                                  please take suitable action
                                  signal problem
                                  ID- [protected], signal not receiving
                                  I have complaint to customer care regarding problem in signal. My work order No is NS[protected]. But still problem have not solved.
                                  Signal is not received
                                  Dear sir / madam,

                                  I would like to inform you that last 4 days I dont receive any service of Tata Sky & dont resolve my signal problem. Here I am doing complaint but no response from you, so I request to you please solve all this kinds
                                  I have got the tata sky connection a week before.It was only few days we were enjoying the channels soon after that we had a signal problem in our set of box.I have called them more than 10 times in the three days each time I call I have to be in line for almost 10 to 20 mins to reach the customer care executive, even after reaching the executive they would just apologies for thing happened and make some false promise and hang up the call.Its really a sick service from this company.Very much frustrated dealing with this guys.If any one planning to buy a dish please do not go with this company my sincere advise to anyone who reads this.
                                  subscriber id- [protected]
                                  name of the user :digvijay
                                  we are not getting telugu channels since seven days . customer care number is not responding.
                                  From last four days my DTH tata sky not working & showing the message of signal problem, after Lots of call one of my call was answered tatasky executive & they scheduled for technician visit between 14:20 to 14:40 on 04/04/2014, but no one had visited, i waste my whole day then again on 05/04/2014 i talked with the call centre executive she replied me that her senior will call me regarding the problem and arrange the visit of technician, but no one form tatasky had called me and none of their technician had visited my home till now.One thing more they advertise their toll free no. [protected], but it eill chargeable, i spend minimum Rs.200/- to this toll free numbers.
                                  Is their any ombudsman for DTH provider? OR any consumer redressal cell?
                                  This is the worse type of service i had experienced?
                                  My tatasky id : [protected]
                                  From last four days my DTH tata sky not working & showing the message of signal problem, after Lots of call one of my call was answered tatasky executive & they scheduled for technician visit between 14:20 to 14:40 on 04/04/2014, but no one had visited, i waste my whole day then again on 05/04/2014 i talked with the call centre executive she replied me that her senior will call me regarding the problem and arrange the visit of technician, but no one form tatasky had called me and none of their technician had visited my home till now.One thing more they advertise their toll free no. [protected], but it eill chargeable, i spend minimum Rs.200/- to this toll free numbers.
                                  Is their any ombudsman for DTH provider? OR any consumer redressal cell?
                                  This is the worse type of service i had experienced?
                                  My tatasky id : [protected]
                                  LAST ONE WEEK NOT WORKING ANY CHANNELS I TRIED YOUR TOLL FREE BUT NOT RESPONSE TILL NOW ONCE WE TRIED YOUR TOLL FREE IS REACHED MINIMUM 1 HOUR AFTER THAT TATA SKY AUTHORISED PERSON SAYS OUR TECHNICIAN CONTACT YOU SHOURTY.

                                  BUT STILL NOW NOT COMING YOUR TECHNICIAN.

                                  KINDLY SORT OUT THIS ISSUE TODAY BEFORE EVE 6.00 P.M.
                                  my id [protected] most of channel signal problem since last 5 days
                                  i am contacting your customercare toll free number collect from website
                                  all the numbers are wrong
                                  please send your technical person to solve my problem immideatly
                                  my cell no [protected]
                                  Sir

                                  We using tata sky from 2 years or more and pur id is [protected] and we have one multi tv connection also so from last 7 days we are not able to view because of company fault and we tried more than 20 times to talk at customer care but they are not talking and keeping us on wait for 30 minutes but not replying and not solving our problem even not sending any engineer so please register a serious complain and we have paid in advance for whole year so please solve this issue
                                  My tatasky id no. [protected], i am unable to watch tatasky due to signal problem. I also complained to costomer care & gave work order but not to solve my problem till now so please slove the porblem.
                                  Bad service
                                  my subscriber id [protected] ...i m getting problen in signal from 7-8 days. i am not able to get the signal, not able to see any channels in regular .plzzzzzz fix it as sson as possible.

                                  I called at helpline, bt no one replies .plzzzzz see to it
                                  FOR PAST 10 DAYS WE HAVE SIGNAL PROBLEM WE CANT ABLE TO SEE MORE THAN 2 CHANNELS
                                  THEN STILL IAM TRYING TO CALL YOUR CUSTOMER CARE THEY TOLD TO HOLD THE CALL BUT IAM WAITNG FOR MORE THAN 1 HOUR THIS IS THE WAY YOU TREAT THE CUSTOMER BUT STILL BLODY RESPONSE FROM YOUR CARE IAM PLANNING TO THROUGH IN TO THE BIN VERY VERY VERY VERY WORST CARE
                                  Dear Tata Sky

                                  I am facing problem of tata signal from 2week more and i have already given complaint 3time but solution from tata sky now from two day only 2channel is coming(ZEE TV / COLOURS)
                                  i have the package of yearly MY HD Channel also not coming
                                  I am facing problem of tata signal from 2week more and i have already given complaint 3time but solution from tata sky now from two day only 2channel is coming(ZEE TV / COLOURS)
                                  i have the package of yearly MY HD Channel also not coming
                                  ID No. [protected]
                                  Dear Sir,
                                  This is to inform you that Last 6 day i am suffering from No Signal in MY Tata Sky Setup Box ID No. [protected] I have already inform to Tata Sky Customer care My Order No[protected] On date 11/04/2015.
                                  Please resolve my problem as soon as possible.

                                  Thanks
                                  Hi,

                                  From past 2 week i m facing signal problem and most of the channel is displaying blank. I have raised the issue to customer care and they have raised the issue. The work order no is HKTJK2A.
                                  This work order has been raised on 9th of this month. Till now no one have responded or visited my place. Today after making trice call to customer care, they are least bother to talk or respond.

                                  On time I am getting message that I need to recharge my tata sky setup box but this company can't resolve the customer signal issue.
                                  WO # HCH92FB DT 27.3.15
                                  WO # NS[protected] DT 2.4.15
                                  WO # NS[protected] DT 7.4.15
                                  WO # SR[protected] DT 10.4.15
                                  WO # RS[protected] DT 14.4.15

                                  I AM SURPRISED THAT IS IT THE SAME TATSKY THAT I AM USING FOR LAST 10 YRS. YOUR
                                  SERVICE CANT BE MORE PATHETIC THAN THIS. INSPITE OF SO MANY COMPLAINTS PROBLEM
                                  STILL PERSISTS.

                                  YOUR SERVICE PEOPLE ARE SPOILING THE TATA NAME.

                                  KINDLY INFORM IF YOU ARE NOT ABLE TO SOLVE SO THAT I CHOOSE OTHER OPTIONS.
                                  I have paid full amount and complaint registered to Tata Sky customer care several times till now no response so please take nesessary action immediately my Tata account No.[protected]
                                  Dear Sir,

                                  My Subscriber ID [protected] is facing signal problem since last 20 days. I made 03 complaints and work for the same issued but no technician has visited me.

                                  Please arrange technician as soon as possible and rectify the problem.

                                  Also credit me 20 days balance since I am not getting any signal since last 20 days and complaint for the same been made time and again.

                                  Moreover, I am not getting any satisfactory reply on toll free number and phone kept idle for several minutes without any reply.

                                  kindly do needful at the earliest.
                                  Hi Team,

                                  Iam struggling to get resolved my signal problem from last 20 days. No support is coming to resolve this. Please help...
                                  My Tata Sky Subscriber ID is [protected]. My services are disrupted since 20 days. Not receiving Signal and missing news and other programs. Kindly ensure to resolve the issue ASAP. I came across many complaints against you on this forum. I am sure you will make an effort to build customer’s confidence in your services.
                                  My subscriber id is [protected], we r facing severe signal problem so we cant watch subscribed channels and we lodge a complaints but no response from tata sky
                                  Service provider is not responding to complaints of consumersl
                                  Sir, No signal is coming from last 20 days. Earlier when I complained, it was clearly said that up-gradation was going on and the problem would be rectified automatically but no avail. Eventhan I registered complaint and subsequently a WO was issued but it was closed in very fake manner without attending problem. I
                                  Unable to connect
                                  I am user of TATA SKY using dhamaal mix package. Past 15 days I am not getting any regional
                                  channels & english movie channels. Even after making call at the customer care centre
                                  I haven't recieved proper service for clearing my problem.
                                  Tata sky ID :[protected]
                                  Customer name :- Mr.Jagatchandra Panji

                                  Dear sir/madam,

                                  We are facing signal penetration issue from last 2-3 days . We are not able to watch TV continously . So, it will be good if you take complaint regarding this and send any technician at our place. Kindly help us to resolve this issue.

                                  I hope Tata sky services will help there customer to resolve there issue


                                  Address :- 103, Mansi Residency ; opp. Goodluck
                                  hall; daxini society ; maninagar ; Ahmedabad-380008.

                                  Phone no :- [protected] ; [protected] ;[protected]

                                  Regards
                                  Kajol Panji (D/O Jagatchandra Panji)
                                  MY ID [protected] I CANNOT GET SIGNAL LAST 45 DAYS IAM CALLING EVERY DAY BUT NOBODY GIVEN A SATISFIED REPLY I LOSSE MY PHONE CHARGE MORE THAN 100 RUPEESIF YOU CANNOT SOLVE THIS PROBLEM PLEASE RETURN MY AMOUNT AND I CHOOSE ANOTHER WAY
                                  MY ID [protected] I CANNOT GET SIGNAL LAST 45 DAYS IAM CALLING EVERY DAY BUT NOBODY GIVEN A SATISFIED REPLY I LOSSE MY PHONE CHARGE MORE THAN 100 RUPEESIF YOU CANNOT SOLVE THIS PROBLEM PLEASE RETURN MY AMOUNT AND I CHOOSE ANOTHER WAY
                                  Set box not receiving any signal. No rain. No cloud.
                                  Connections checked.
                                  Yesterday complaint lodged. But not resolved.
                                  Customer ID [protected]
                                  Mobile. [protected]
                                  I have a no seen your T.V because signal problem
                                  Displaying no signal on few of the channels and only four to five channels.i cannot check my subscriber id no.
                                  Hello,
                                  I am a TATA Sky subscriber staying in Madagadipet, Pondicherry- 605107. Subscriber id [protected].
                                  There has been no proper signal for the past 4 weeks. Most of the channels are not being displayed at all. One complaint has been registered already because one local service engineer said that hell come to my place. I called multiple times and he said he will come later. Then I am called him again and he didn't pick up the phone at all. I am fed up of calling customer care and the service engineer. I request to file a complaint for this.If action is not taken soon then, I will be forced to call and shout at your customer care employees again and move to a higher authority.

                                  Please reach me @+91 [protected]
                                  Regards,
                                  Thomas Mathew
                                  I COULD NOT WATCH THE CHENNALS DUE NON AAVILABILTY OF SIGNAL PROBLEM ON TV
                                  Hello,
                                  I am a TATA Sky subscriber staying in Raipur city - chhatisgarh . Subscriber id [protected].
                                  I have a no seen your T.V because signal problem since last two weeks.

                                  Please reach me @+91 [protected]
                                  Regards,
                                  Tarlochan singh
                                  c/o
                                  G.R. Limshakre.
                                  suman sadan, 107-D
                                  Sec.1 near ambedkar Bhawan
                                  Devendra Nagar.
                                  Raipur city.
                                  I am facing signal problem for last 2 months after repetiative followup the problem still exists
                                  I as an customer complaining since last two months no responce as such lastly contacted to one of there service assistance they are demanding money to provide service which is absolutely free.
                                  I as an customer complaining since last two months no responce as such lastly contacted to one of there service assistance they are demanding money to provide service which is absolutely free.
                                  We have HD+ box. last many days channels viewing skipped, as one is working, other is not working. after some times all HD channels is closed. some times all channels are close. some times signal shows correct in channel green line.
                                  Pl take action immediate.
                                  very poor service
                                  we made complaint many time on [protected]
                                  &[protected] &[protected] but not got any solution from last one week.

                                  & your person are unable to do what we want
                                  & the process is not good it is very clumsy
                                  I am a TATA Sky subscriber staying in Bikaner Rajasthan - 334001. Subscriber id [protected].
                                  There has been no proper signal for the past 1.5 weeks. Most of the
                                  Channels are not being displayed at all. Three complaint has been registered already by our mobile no. +[protected] because one local service engineer said that hell Come to my place.
                                  I called multiple times and he said he will come later.
                                  Then I am called him again and he didn't pick up the
                                  Phone at all. I am fed up of calling customer care and the service engineer. I request to file a complaint for this.If action is not taken soon then, I will be forced to call and shout at your customer care
                                  Employees again and move to a higher authority.
                                  Dear Sir

                                  Please check my SIGNAL problem tata sky ID NO. [protected]
                                  NAME - SESHNARAYAN
                                  aDDRESS - D-120, EPIP, GAUTAM BUDH NAGAR, KASNA, GREATOR NOIDA .
                                  Dear Sir

                                  Please check my SIGNAL problem tata sky ID NO. [protected]
                                  NAME - SESHNARAYAN
                                  aDDRESS - D-120, EPIP, GAUTAM BUDH NAGAR, KASNA, GREATOR NOIDA .
                                  my contact no. is [protected]
                                  There are many channels which i haven't subscribed.. yet they are on my usage pack.. above that.. the channels that I've subscribed to are showing signal problem.. also many extra packs are added to my pack which i want to get unsubscribed ASAP.!
                                  Since long time, we are facing a problem related to signal.

                                  No response from help line no. Many times I have tried but phone not pick-up by your representative.

                                  Pl. do needful at the earliest possible,

                                  Regd
                                  CP Porwal

                                  Tata Sky — One set top box not working

                                  I am having multi TV connection. My set top box with Tatasky+ features does not work properly.

                                  Tata Sky — not getting signal, Tata sky Id No.1036003364

                                  Not getting signal despite of you have deducted money for umbrella of antenna, Mobile no [protected] I.D. No.[protected]

                                  Tata Sky — without information deduct Rs.7500 from my Account

                                  sir My tatasky Mega HD Pack Due Date is on[protected] but company deduct Rs.7500 without Any information to me & Renew My Pack up to[protected] so loss of 4 Days

                                  Tata Sky — Not showing all the chanels

                                  We are unable to see all the channels on Tv. So pls solve it as soon as possible. Tata sky Id - 24839 Card id[protected] Registerd phone no. - [protected]

                                  Tata Sky — No signals and no relays since 3rd April

                                  Not getting any relay since 3rd April'15 ID [protected] Mob[protected] Perambur-- Chennai

                                  Not receiving most of the channels

                                  My sub.id: [protected]. Not receiving most of the channels including regional(malayalam) and HD channels for the last 1 month. Send 'no signal' message but non-responsive till date. getting fed up.

                                  Getting no signal error

                                  I am getting indication "no signal" on my tatasky eventhough weather is clear and other tatasky in the vicinity are working ok. My customer ID is: [protected]

                                  not coming of some channels

                                  We have subscribed TATA sky set up box and now all channels are coming accept Telugu channels kindly requested you to grant my request and take complaint

                                  It is not working properly

                                  Sir my Tata Sky is not working always show it is cloudy outside or rainy but the climate is not cloudy plz help to sought out my issue... I also call in service centre but the language is spoken by the computer is not understand by me

                                  Today my account midnight exipire.

                                  Sir i paid 240 but your server is down
                                  What We do
                                  This Is not my mistake
                                  Your Mistake

                                  Mobile Number Change

                                  Sir my new mobile no [protected]

                                  adding up a new channel

                                  I want tatasky to add up a new channel named zee smile, i am eagerly waiting for this channel so please try to resolve this problem

                                  channel drop

                                  My id [protected] plese sir ten cricket and active english
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                                    S
                                    SHASHIPSINGH
                                    from Bengaluru, Karnataka
                                    Sep 9, 2014
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    TATA SKY SUBSCRIBER ID[protected] Mail id is [protected]@yahoo.co.in.Since Morning six o clock, no signal message is appearing on screen. On IVRS, higly unscrupulous response with unbearale wait time.. and the respondant says that I have to pay 150/- to the technician for checking this fault. It is a regular business been made by a so called reputed group called TATA, for every complaint being put is the charges of Rs. 150/- Is the custuomer at fault if the signal is not coming!!!. The day the set top box was changed of MPEG-4, only red and blue picture is appearing. It is a cheat and fraud in the name of TATA, The undersigned wish to have the technician at the earliest at my Hyderabad address, I will pay NO money for tjhis unscrupulous standards.. Failing the action by today the matter would be addressed by Consumer Court and in the Ministry of Consumer Affairs--Jago Grahak Jago helpline.. Regards, S.P. Singh Head of Operations Eenadu Television Network--Hyderabad. Contact:[protected].
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
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                                      J
                                      JayeshP
                                      from Nagpur, Maharashtra
                                      Sep 8, 2014
                                      Resolved
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                                      Resolved

                                      I have done online order deal from SSSCart.com to buy TATA Sky HD connection on 26th July 2014. Payment received to SSScart.com they send email for same.and they had a tie up with TaTa Sky group, I have received SMS from TATA Sky with subscriber ID for installation of TATA Sky DTH in my current city Wakad Pune. Next day I have received phone call from chinchwad TATA Sky dealer that your order is cancelled with reason :" Local Cable Operator Issue" they dont allow installation in Wakad area, so you have to cancel this deal and buy new DTH from that operator. Then I send a request email for cancellation of my Order on 28th July2014 to ssscart their Sales Executive Mr.Suvy and Anand said you will get refund money within 7 days. Even Tata Sky dealer and call center guys also said they Refund amount in my HDFC bank account from where I paid online. I followed up for several times to call TATA Sky helpline no for several days with TATA Sky executives, they are not responding with proper answers and just making false commitments you will receive a call from Senior withing next 24 hours and your issue will get resolve. Today is 09th Sept2014. It is almost 1 and half month TILL I havent received any call from anyone and NO REFUND Of my Hard Earned Money. When should I expect my Money to GET REFUND??? CAN I ASK FOR TIME MONEY LOSS and HARASSMENT PENALTY from TATA SKY or SSSCart.com???? Please let me know what should I do to get me my money back ASAP???
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        M
                                        mukherji22
                                        from Mumbai, Maharashtra
                                        Sep 8, 2014
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                                        Address: Panchkula, Haryana

                                        I S.Mukherji, have upgraded our Ordinary Set Box to a HD Set Top box which is NOT FUNCTIONING CORRECT.My subscriber id. is [protected].I had complained on the phone on you help line number, they had sent a technician, but he could not set the Set Top Box right.My contact number is [protected] and my email id.is [protected]@gmail.com.I would appreciate a Speedy Action.
                                        Thanks,
                                        S.Mukherji
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Since November 2014 I have been requesting our service provider to attend to the fault in my set top box.
                                        I was given a replacement box and charged for it.The replacement box worked for two days and then stopped functioning. I called the service provider and he replaced the box with another one which is also defective. I was told by the service provider that they are not getting any replacements for defective HD set top boxes and he cannot do anything.
                                        I am having an annual pack with you and have five connections in the house.My customer ID is [protected].
                                        Kindly look into the problem and redress my grievance as soon as possible.
                                        Ashok Saran
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