Urban Company Complaints & Reviews

I have booked for AC Service & Repair with 100% advance payment.
The schedule was on 29/03/2021 @3.00PM.
No one turned up so far.
On 30th someone called up and informed that he is coming but not turned up till now.

Venkat Mob: [protected]...

I had availed red ant and cocroach pest control services from urban clap. The service cost is Rs.1098. we made an online payment. The executive came and did the spray and said will come for applying gel after 15 days. Since then we are chasing him and the executive is saying call urban company and not giving proper response. It is close to 2 months now. Raised complaints on urban company several times but no response. The ants have started...

The worker is not coming on the pretext that he is not allowed to use the bathroom. The Supervisor says that he cannot do anything in this regard. Company is not responding to the complaints raised by us....

I have availed a service on urban clap for electrical connection, in app they have mentioned charges for connection but on bill as connection required 3 wires they have charged based on wire.
This is totally cheating a customer please take some action...

Hi,

I booked a Bikini wax from a beautician who was busy with her phone and pulled my skin badly. She later in panic applies the sanitizer instead of Oil on the waxed part, this led to tearing and bleeding of the skin. She refused to admit her mistake or do anything about it. I cut the service short and I sent her home. Urban company called and agreed to refund the amount to me but did an about turn today and wanted to refund...

Carpenter has damaged the bed which costs Rs.35k....

I had booked a service and carpenter had damaged the bed which costs Rs.35k....

I have booked for a AC service but they technican who was assigned have damaged my AC...

Respected sir,
I am Mittapally pravalika from Hyderabad, Telangana. In last November i have resolved water leakage issue in my house by contacting your urban company agent,
But suddenly after 4 months again it started leaking.I paid around 9000rs for refitting and repairing last time.so I request you sir, to please register my grievance and see that my issue is resolved as soon as possible....

The most difficult is to reach UC.

I booked the normal service of RO. The technician visited and asked to change most of the parts. All the filters of the purifier have been changed on 02-March'21.

It is stopped working for the last 3 days. I am unable to claim the warranty from UC application. I don't know why did you make it so difficult to reach you and take help on provided services?
Could you...

Professional was booked 2 days ago and confirmed for a 10.30 am slot for 16/03/2021. He called on the date of the appointment at 9.30 to ask if he could arrive right away. I told him that my child was having online classes and would not be available and that the appointment time of 10.30 worked the best as the child had a break then. At 10.45 am I am called by you service centre to be told that the “professional” was attending a training...

Dear Team, yesterday i.e. 14th Mar. I bought your yearly membership & booked the car cleaning services at 3pm. Available slot booked from 5 to 5:30pm. No service provided to me & not even informed me. Worst service I have seen by a brand like urbanclap.

I need my refund against membership as well I don't want to continue with such a careless company....

Urban Company formerly Urban Clap, where I started using the app and services since 2019.
Suddenly they started deducting UC Cash almost every 15 days from my UC Wallet without any notice, and mention it as expire. In the application under the wallet statement there's nothing visible like the balance will expire in a day or something. They have wasted my precious time over last 10 days, I had mailed everything to them but still they...

The worst job done with issues post painting. Raised my first complaint in December abd since then all i get is false promise calls every 2 to 3 weeks. The most pathetic crappy service anyone can offer...

Hi

I have logged in with [protected] to Urban Company and had referred one of my friend([protected]).

As per the offer given by Urban Company, it was mentioned that refer a friend and you will get the scratch card with an amount between 100 to 5000 once your referral will take their first service.

My referral had taken 2 services but the scratch card is still locked.
Even after having multiple...

Please check emails trails and I also provided them call recording of their executive after taking advance that work cannot be done as commited by the site inspector/ paint cost estimator, they have to give me refund of rs. 1692 which they took as advance.

Dear Vishwam

We apologize for the inconvenience, we aspire to provide our consumers with a satisfactory service which was not achieved in this service.br...

I had booked haircut and beard trimming at 7 :00 am at my residence which is in Mumbai.Malad East Raheja Apartment. The professional arrived at 7:10 and after arriving started questioning me as whose number had I given even if I tried explaining him that it was my number that was given he still was arrogant that the number given was wrong and he was waiting and called but some one else picked up the call in order to confirm to his majesty...

I ordered a geyser repair service from Urban Company, After diagnosing it, the technician told me that the Tank is faulty and needs to be replaced, The whole service costed me around Rs. 3800 while the price of a new geyser is Rs 4500. After a few months, the geyser was again not working, upon investigation, came to know that the tank which was installed by the technician was several years old and used.

Then I raised the complaint...

I am Dr Nisith Kr Das from Salt Lake, AF Block, Kolkata paid Rs 1605.00 on wednesday on 24th February at 21:35. for Two bathroom cleaning and three mirror cleaning.
The service boy came to my house at ANushakti Abasan, Dhruva-1B, Salt Lake, Block-AF but refused to do the job and he returned. I am terribly upset with this kind of attitude of the company. Nobody from the company contated me for refunding my money.
Request you...

Beautician burn my upper lip with hot wax n now a week a dark big spot left such a horrible service...