Vodafone India Complaints & Reviews

Vodafone — to delete the activated subscription

call 567032[toll free] to activate devotional pack and listen to devotional songs, aratis bhajans of favorite deity . this is mesage i recived at 11:o4 am.i just called dat number and dat song has been activated automatically.and my 30 rupees has been deleted from my balance. how to get my balance back

SPEAK TO C.CARE-EXEC.
NOTE DATE AND TIME OF YOUR CALL.
NOTE THE NAME OF THE C.CARE EXEC.
AND ASK/INSIST FOR COMPLAINT REG.NO.
DON'T CUT THE CALL UNLESS THE EXEC. GIVES YOU THE REG.NO.(S/HE HAS NO OPTION TO END THE CALL)
ESCALATE TO NODAL VIA EMAIL.

sir, i need the mobile no. of pankaj tater or chandresh tater of rajsamand in rajasthan.

i want new no. xxxxx11111 with 5000 RS/- Thank you

i want new no. xxxxx11111, xxxxx11111, xxxxx11111 with 15000 RS/- & seven conection more . with 350 plan please areenge it thank you your fathfully
aashray consultant & buillders

Dear Sir/Mam,

i Want a Full Detail Of This Mobile Number Owner,
He/She Offen Call Me & Harrasing Me,Speak Dirty Words...

So Pls Helm as Soon As Possible

[protected] i need the details of this mobile number,plz revert back with as soon as possible by email.
thanx

Plz
give me (name and address) personel details of [protected]

so cheated nicely...

Vodafone — deduction of balance without information

on 17 november my balance in the mobile-[protected] suddenly reduced to -32 rupees from the positive figure.i am not satisfied with vodafone services .kindly take action

Vodafone — Vodafone looting people

I bought vodaphone connection few days back. By morning I got 2 messages that 'caller filter service' has been activated on your phone and 99 rupees has been charged!!! I called consumer service and they said that I will get my money back after 2 days. After waiting for 4 days, I called again, only to know that I should have deactivated the service within 24 hours of activation by send message on *514#, fact which they should have told me on the very first day, and now it is too late for the refund. I will suggest only one thing...Don't use vodaphone, they are looting people.

I had already logged the complaint in Vodafone site. My mobile number is [protected].

I complained to http://www.tccms.gov.in/ and it is solved now.

I have been following up with Vodafone for my statement since last 1 month it has been 1 month and i have almost called 8-9 times for the same and every time they take a req and no action is taken .Every time I call and ak them to connect call to thier manager they keep on long hold and even if i leave a message they dont call back i have been put on hold for more than half n hr i have also approached thier nodal officer and have not received any revert from them .This shows how much vodafone care abt customers and customer service Its been a pathetic experience with them.
num[protected]

Vodafone — service not provided on time

I applied for activation of my vodafone blackberry services on the 20th of April, 2011 which was supposed to get activated within 4 hours the same day. My problem has not been resolved till date i.e., 26th of April. I have called up at the vodafone customer care end number of times. They always keep me on hold for a long time. i asked for my money refund but they refused to listen. i launched a complain on the 21th April,2011.

please revert back asap. do pay heed to your valuable customers.

Chetan Mehta ([protected]@hotmail.com)08:11AM To: Vodafone

From: Chetan Mehta ([protected]@hotmail.com)
Sent: 29 November 2012 08:11AM
To: Vodafone (vodafonecare.[protected]@vodafone.com)

Ref.: Data Card No. [protected]
Sub.: Recd surprise Invoice for usage for disconnected Data Card.

Respected Sirs,

With reference to the above mention subject we here by regret to inform to you that now this is confirm that vodafone is making cheat in billing of we had already written (inform to you about higher price) to you previously at the same we was suspected but now it is confirm that you are making cheating to the people. The summery are as follows :

We here by inform to you that we had already disconnected the Data Card on 27th October even though we were discontinue to use the Said card. How it is possible for using the Data card which is locked in cupboard. We here by inform to you that we will file a litigation with consumer forum against this invoice and we will not pay any amount to you kindly note the same.


Thanking you for your kind cooperation.
Best Regards,
Chetan Mehta
Partner
MEHTA VET CHEM
Add. : B-404, Kanara Business Center, Laxmi Nagar, Ghatkopar (E), Mumbai-400075, MS, India.

Vodafone — Bill Settlements

My Vodafone Relationship number is 1.3024256. My wife has an add on connection with Relationship number 1.6404676.

The trouble is that we pay our bills regularly through their Cheque deposit machines at Chembur, with receipts, with the cheque clearance confirmed by my bank. A few months back they messed up the accounts by crediting my deposit into my wife's account, with their back-office persons continuously pestering me to show proof of cheque payment and clearance at the bank !

They have done it agin, with my March billing.

For their bad accounting systems, we as customers are made to run around.

What is your answer, VODAFONE ? Why don't you guys get your act right and not trouble us ?

Hi Padmakar,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/amSBpC and we’d be happy to help.

Regards,
Vodafone Customer Care.

Hi,

My current no. is [protected] - which is disconnected due to non-payment of another no. [protected]. The bill amt is 4500/-, If you see the record of [protected] its paid properly by me. While calling to customer ser and gallary they ask me to pay full amt. I am ready to pay the bill with installments.

Pls look into the matter. I don't want to buy any other no. As the network is too good. Pls arrange it for me as regular customer.

You can also mail me my registered mail id.And start my current no. [protected] after paying bill pls close the old no. [protected].

I want to continue [protected].

Hi,

I am a vodafone postpaid customer having number [protected].
My data is getting leaked by vodafone people.

I marked several mails tot eh Vodafone people for which I did not respond appropriate response
Also on account of stupid idiotic questions my details like call duration in seconds should not be exposed .

"The executives revelaed the details on account of one security question and also with wrong answer."
I asked vodafone people to check the recording provided them woth time and date but they did not respond

Also they denied a call with senior person and update my details I want to take this concern in consumer court
Please Suggest as this is a security concern,
Aditya
[protected]

Vodafone — wrong update

Hi,

I am inform you that I am a Vodafone customer. I am using this[protected], Prashant Kumar ) last 8 month. I had not any type problem first 7 month. but last month create by Vodafone & courier company bulk problem. 3 update your system bill received at home. but not reached the bill my home. ( no home change no address change). but I had given you advance payment. who is wrong. Vodafone/courier/me.

I already more then 20 times compliment to call center & 1 time visit Vodafone care . but no solution. I required solution quickly. I am not waiting..

I have required courier company name 3 time POD scan copy of as per your call center ( 17, 22 may, & 2 jun). & detail all person reached my home. I have no time.

Please find the detail & do the needful.

Prashant kumar
[protected]

Dear sir
Regarding : mubile no [protected] activet

I am inform you that I am a Vodafone customer. I am using this ([protected], Harish kumar ) last 2 years. I had not any type problem first 2 yer. but last week REJECTED my SIM by Vodafone . With oput information that reject my SIM. ( no home change no address change). . who is wrong. Vodafone
I have required please this No [protected] activet
I rquest you please ACTIVET MY MUBILE

Please find the detail & do the needful.

HARISH KUMAR
[protected]
DIST-CHAMOLI NARAIN BAGER

Vodafone — deduction of Rs.-30/=

dear sir,
I AM USING VODAFONE PREPAID, BUT YOUR COMPANY HAS DEDUCTED RS.30/= UNNECESSARY AMOUNT FROM MY BALANCE.STILL MY BALANCE IS RS.-24.00 AND RS.6/= IS ALREADY DEDUCTED FROM MY EARLIER RECHARGE.AFTER TALKING TO YOUR CUSTOMERCARE THEY TOLD ME WHEN YOU RECHARGE ,THE AMT. RS.-24.00 WILL BE DEDUCTED AND THE REST AMT. WILL BE YOUR BALANCE.KINDLY REFUND MY BALANCE RS.30/= TO MY MOBILE NO.[protected] AS SOON AS POSSIBLE THAT I CAN RECHARGE AGAIN AND I WILL CONTINUE YOUR VODAFONE PREPAIS SERVICE.

Vodafone — COMPLAIN FOR WRONG UPDATE OF BALANCE

Dear Sir/Madam

This is inform you that I Gautam Adhikary using a vodafone connection since 2008.My vodafone number is [protected].Last 19/10/2010 I recieved message from vodafone: "Durdanto Offer.Recharge korun Rs 200 aar pan FULL Talktimer besi Rs 220 talktime.Extra talktime 7diner jonno valid thabe.Ltd period offer".After received the message I was Recharge Rs 200 on 20/10/2010.But unfortunately I received talktime Rs 47.42 in my main a/c balance & talktime Rs 172.5 in my additional free balance for 7days.But the original updation of talktime balance should be main balance Rs.172.5 and additional balance Rs.47.42.After that I was surprised & call to vodafone customer care & talk to Mr. Subhrojit Mukherjee.He told me it will be solved with in 24 hrs & getting a complain from me.The complain no is [protected].After 24hrs it will be same thats why I again call to vodafone care & tal to Mr Rajan Sharma.He told me it was a validity recharge then I was very shocked.

Kindly chke out this problem and solve it as early as possible.

Regards,
GAUTAM ADHIKARY
Mob: [protected]

vodafone/wrong deduction of balance — wrong deduction

i had been activated Rs4.00 internet service and i use it after 2 consugative activation messages and finish the 40mb srffing with in the 2-3 hours.on my mobile no. [protected] on 16.11.2010 ,tuesday,activation time 05.55(appx) morning but after finish surffing i found that the Rs.28 extra deducted by company. I also talk to customer care at third chance and they told me that its service resumes after 4 hrs. after activation but there were no any hidden/open term and condition informe/sent me afteror before activation. so i want to informe to regional director regarding the this problem other wise i will go for further complaint.

Vodafone — Deduction of Rs. 30

Hi Sir/Madam

I Am Sandeep Singh & My Mobile Number is [protected]. Today bydefault Rs.30/. deduct from my Mobile Account & When I Talk to Vodafone Customer Care Executive (Mandeep Singh) he Said that ur Balance is Not Refund dur to Voda Chat Service is Active on Ur Mobile but I said that I m not request to Activate that Service then why I Pay for it So, Please look at this matter & Refund my Rs.30/. Balance.

Thanks & Regard

Sandeep Singh([protected])

Vodafone — Deduction of Rs.30

Hi Sir/Madam

I am Sandeep Singh & My Mobile Number is ([protected]). Today Vodafone Co. actiavted a Vocie Chat service on my mobile & charge Rs.30 without requested my side & It's npt a first time this type of problem I am faced last month also & mail to the complaints Dept. & then Company refund my balance. So, Please check this matter & refund my Balance as soon as possible.

Thanks & Regards

Sandeep Singh([protected])

Vodafone — deduction rs.30/

sir
my name manab koley([protected]) without my information active news alert and deduction rs.30/ in my account.
this is very bad service,plz do the matter.

MANAB KOLEY
[protected]

look at this matter

Hi Sourav,
we tried reaching you on your number [protected], however your number is switched off. Request you to register your concern by calling our Contact Centre @[protected] or write to us at http://payback.in/pb/contactUs with your query details, so that our team can help you out. Thanks!

Hi Vodafone and Payback CC,

100 points had been credited.Hence I close this complaint.Thanks for Co-operation

I went to take my new nano sim for iphone 5 yesterday...and the guy at vodafone store told me that my new sim will be activated within 2 hrs...it has now been more than 24 hrs...still not activated...

I dont know why vodafone stores are so scarce...i have to stand in a queue even before the opening of the store...and they don't even have a phone...what a mobile service provider...

Called at customer care...first call the lady disconnected the phone...second call...she kept saying "Maafi chahte hain"...they don't even know what's nano sim...without phone for the last 24 hrs...seriously impacting my biz...i dnt knw why vodafone has a customer care..the lady said you need to go back to the store...i m amazed by the service level of vodafone...

GUYS if you are planning to take VODAFONE...think atleast 100 times...they don't have vodafone store everywhere...if it is there it would take you atleast 3-4 hrs for your issue at the store...and most important the staff at vodafone store is incapable of handling the customers...they are very rude...

people like you should not keep quiet and scold the customer care if they did not respond properly threaten them that you would move to TRAI for which they definitely respond.

Vodafone — ACTIVATION PENDING FOR MORE THAN 4 DAYS

I have purchased vodafone prepaid connection on 24.01.2011 at sector 10, Faridabad.

But as of now the activation is pending and no response from the local service.

My Vodafone connection no. is [protected].

My contact no. is [protected]

Dear sir
This is a comment regarding poor service of Vodaphone Company. I made a booking for a connection on 21st Februray 2011. I have a mobile pre paid connection of airtel bearing no. [protected]. Booking was done for a post paid connection. After making the connection the employee of your company said that your connection will get started after 7 days & instead of that he took Rs.250/- from me as a security & ID proof. The vodaphone company misguided me & I have applied for change my plan from airtel to Vodaphone. The Company has changed the plan in papers only.
I had also applied mobile no. portability on about 22nd February 2011 to airtel and they sent a UPC code no.AD 342834, I informed about this code no.to Vodaphone company and the company assured me that they will actvate the connection with in 7 days. After this there is no response from Vodaphone. More than 7 days past but the connection is still not activated. Then I made an enquiry from the Vodaphone Customer care officer on his mobile no. bearing [protected].This is the no.from which I was told about the plan of vodaphone and he told me that they are unable to activate the no.because the request sent by them to airtel was refused by saying that this no.is in the name of company but when I enquired from the airtel customer care and also from airtel showroom, they informed me that this no. is in the name of Amit Ajitabh and there is no error from their side.I again informed the same to the Vodaphone Customer care officer and he said that he’s going to sort out my problem within 48 hours.
I am very sorry to say that I am facing much problem due to this type of service. I called your customer care officer on the above mentioned no.and complaint on number of times but it seems like vodaphone mobile doesn’t care about its customer. The last call I made on 5th March 2011 at around 6.00 p.m. What the Bluddy treatment you guys are giving to your customers.
as a telecom company, a new brand in INDIA don’t know how to do their work and provide customer satisfaction, Please take urgent action and activate my number as early as possible otherwise I was constrained to make a complaint against you.
I hope u will look forward in these type of matters and pressurize service providers to keep the commitments given through plans while marketing in sweet words.

Thanks and Regards

Kiran Singh, Advocate
W/o Sh. Amit Ajitabh,186-A,
Gautam Nagar, Yusuf Sarai, New Delhi-110049
[protected],[protected]
.

Vodafone — Offer Problem

Today i made a recharge of Rs58 on my vodafone number [protected] which is first showed on vodafone website that it will provide you 5GB data usage for 15 days but when i recharged i got only 1GB data When i call their customer care they said that the offer is changed,if offer is changed then why don't they made changes on the website. Due to their irresponsible service i got problems.So i want them to give me 5GB data.I don't want further explanation or any apology.

Vodafone — Plan offered is not activated

This is to bring to your notice that i was given false plan and commitment from Vodafone. I have recently made applcation from Number porting from Airtel to Vodafone for two numbers.

I was given the following plans below but when i contact the customer care i found out that Rental waiver of 100 Rs and additional 100mins and 100 SMS are not activated on both of my numbers. I also have the offered plan details with me on vodafone letter head.

I hereby kindly request to activate the same on my both number effective with this month without any further delays.

Dear Sir,
Until the offer is not activated.wt is ur problem and pls respond to my quiry as soon as possible.

Regards,
Hanumanthu
[protected]

this is jason n my number is [protected]... and my id is [protected]@hotmail.com