| Address: Mandapeta, east godavari, Andhrapradesh,533308 |
Here is the complaint regarding the delivery of fault voltas a c., we purchased a voltas ac 3ton under the name: subramanyam, kaleru from a local shop:shri padma t v centre and home needs, mandapeta, east godavari, andhra pradesh. They deliver the ac n installed on jan 1st 2020. It is not working from the installation itself. They told to change the stabilizer, it was done but still not working. We complained to the shop owner but no response.. We talk with the dealers but no use, instead they are asking extra money..
May 4, 2020
Complaint marked as Resolved By making continuous calls to shop owner, he replaced with new set
Voltas customer support has been notified about the posted complaint.
May 01, 2020
Updated by vaasu apple Please resolve the issue
Srinivas
[protected]
Verified Support
May 02, 2020
Voltas Customer Care's response Dear Vaasu,
Due to govt regulatory guidelines on COVID-19, we have suspended our call center services till 3rd May. Our field services are also likely to get impacted. Meanwhile please help us with your registered contact number or complaint number so that we can connect with you once we resume our services from 4th May 2020.
Stay home and be safe.
Regards,
Voltas Online Team
May 04, 2020
Updated by vaasu apple Thank you for your response.. on continuos shunting., The shop owner came forward n replaced it with new set..
Thank you very much
Regards
Srinivas
Verified Support
May 11, 2020
Voltas Customer Care's response Dear Vaasu,
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Regards,
Voltas Online Team