Voltas Complaints & Reviews

I bought this solit last year. It was with free fitting. Company officlas during fitting damage front panel. This came in notice in start of this season when officials came to do service. It was change after repeated follow up in month. Too our surprise our ac in 17 temp also not doing cooling. When i requested as this issue came after first free service. Now company is not listening as my free warranty expired.

Its such poor...

I was in need to buy a window ac of any good brand, then i see the voltas ad that they are providing 5 years warranty on their ac, which i found very attractive and immediately i have bought their ac through amazon.com and got my warranty registered.
Even they have sent me a warranty registration mail stating my ac bearing the serial 4011237a18ec02419 will be covered under 5 years warranty period (File attached).
Now when after...

Hi,

I buy window ac from voltas, dated -08/06/2017 from vijay sales indirapuram ghaziabad from the day starting i faced problems with ac, now on dated 04/04/2019 when i called for service, the person come he checked and said your ac condensor, gas, coil everything is not working when i asked reason they not have any answer. And its been a 4 months we live without ac because we have not a budjet to buy ac in just two years...

My father bought a voltas ac and after 2 weeks of buying that product, faulty things started to happen, at first there was ice in the ac on its own, we complained about that, after that the cooling of ac stopped normal fan was only working. After that compressor stopped we again filed a report and the mechanic person said we have to change the compressor and this has been over a week. Kindly look into this matter on an urgent basis. And help...

I have purchased an slit idu-1.5 tonne ac on date 7th october 2018, from richa electronics kanpur nagar, with sr. No. 4552243a18fc05651, but after few days i got problem with service of product, after compalint in voltas care their is no satisfied service from company. I have still a problem with this product.

And i want to replace it with a newone....

ये मेरा पहला सर्विस रिक्वेस्ट के बाद का मैसेज है। जो 24 जुलाई 2019 को रजिस्टर्ड हुआ आपके कस्टमर केअर मे।Your request no. is [protected]. Post job completion share if satisfied or i[censored]nsatisfied, with our technician. For help call [protected]. इसके बाद बगैर किसी...

I have purchased one voltas a/c, 1.5 ton window 185lzh (5 star) on 11th may, 2019 from v. K. Electronics, badarpur, new delhi-44, vide invoice no. Vk/19-20/1197.

Since the purchase of above a/c, it has not been cooling properly, now for last 5 days, there no cooling at all. It is almost complete breakdown of a/c. I made a complaint yesterday, the service technician found that there is gas leakage in a/c.
It is now only...

Hello sir
I have purchased voltas water dispenser on 23 august 2019 and dispense is not working from the very first day we have registered the complaint but there is no proper reaponse we are getting from voltas service area and my issue is not resolved yet.
This is really very disappointed and bad experience from voltas company. Even their service person is not able to repair the parts. And nobody is giving proper response....

I shahid gazi of existing customer of your respective company. I brought a ac few months ago and company did not communicate with me regarding any query and serving matters.. So plz connect with me urgently. I brought a ac from baruipur great estern and there have any executive solve this problem. I need a proper help regarding the servicing of ac.. It will long time not serving this item....

Sir/madam,

in continuation with the earlier mail and several complaints booking through ivrs via customer care, it is unfortunate to inform you that my issue is not resolved till date. Everytime i book a complaint, the very next date i get a sms consisting a message "your complaint is proposed to close : reason : resolved over phone". While calling to the customer care it prompts india's best ac company. Its unfortunate...

I purchased this product 3-4 months ago. Now in within 4 months product completely stop working. I asked voltas support but no one is helping, it's been 15 days when i logged complaints with voltas still no help. Worst service by voltas!!
Even their area service manager (Manoj chauhan) is fooling me and blocked my number. Please guys do not buy any voltas product. You can buy if you want to waste your time and money....

Dear sir,
Respected sir/madam,
Actually i want to say that i have purchased a split airconditioner in the month of june 2018 from a voltas dealer who has a showroom in hall bazar amritsar. When i registered my product on the company online service system a company executive communicate me company service policy which is mention as below.
1. Company give me 02 no: free service within a year.
2. Company give me...

Respected sir/madam,
Actually i want to say that i have purchased a split airconditioner in the month of june 2018 from a voltas dealer who has a showroom in hall bazar amritsar. When i registered my product on the company online service system a company executive communicate me company service policy which is mention as below.
1. Company give me 02 no: free service within a year.
2. Company give me 5-year full product...

After attending 2 previous service calls, again there is cooling trouble, where the technician has visited the site and claims that the 'condensor' is worn out, also the 'gas' has been leaked out added to it, the service charge. As the product carries a warranty of 1 yr, this attracts a total repair cost of about rs. 7200/- for a machine bought 1.25 yrs back.

I raise my concern over 2 issues:

1. I doubt the quality...

Its been almost 2 weeks since i registered the complaint about water dripping and noise from the voltas split inverter ac 1.5ton 5*. The first complaint i registered around 2 weeks before, but none of the technicians came by my place so that i have to call them again about 4-5 days later. They made a promise that this time our technician will come and resolve the problem. But again none of the technicians came. So i called them again today...

I have requested for service on 28.08.2019 as my ac is not cooling, but no one came to do service nor i received any call from the service center instead i have received a sms in which it was written that i have rescheduled the service
(Which i did not) and therefore i called the customer care on 31.08.2019 and they assure me technician will visit within 24 hr but none came. On 1st september i recieved a sms in which it was written...

Purchase ac before 6 month
Bus you delhi manager provide defective pices
Pls note we purchase ac but you are provide defective pices and we will face more problem and i am company more time but till time you are not solve my problem so we request to you, pls help on urgent basis

Awaiting your valueable response
Pls do urgently...
Num [protected]...

In reference to above service request gas was filled in my ac twice within four months. First time it was filled on 3rd may 2019 and second time on 23.8.2019. The service centre reported that first time it was leaked as usual but second time it was leaked due to gas coil was choked. The service centre have also given one more reason of gas leakage is that the area is surrounded with open nullah or drains. It is observed & mentioned here that...

Dear all,
I have recently purchased a voltas split ac (1.5 tons) from viveks – tambaram on 2/7/2019. After plenty of follow-up with the team the same was installed after 3 workings days in the evening by some third party person on behalf of viveks.
Initially the ac was working fine but after 15 days i have been started noticing the difference in the cooling but i thought this is due to outside temp effect.
But on 12/8/2019...

Two years ago we purchased volta's 1.5 ton window ac in tpddl in an exchange offer. At the time of selling the product, the company commited 3yr product warranty and free services for 3 yrs. Now suddenly they are saying no free services. Option is available only in the first year. If they have changed the policy, it should be applicable to products sold now and not to the products sold with certain commitment. Unless it was their trick to...