Voltas Complaints & Reviews

I registered my request on 29th june for second free service of ac, and my warranty was to end on 5 july, the next day message came my service has been done, but no one came for the service. I reopened my complaint with customer care 4-5 times, and they always said technician will come. And now when i called them yesterday and asked about complaint number for approaching consumer forum, they assured me that my service will be done for sure,...

I have called the technician on 28 april and he has changed the condenser of copper and installed the gas now before the end of season totally gas been leaked and this is very surprising for me.

Now my confidence has become go down in voltas service so plz look into the matter and arrange to resolve immeiately by today otherwise i have to think in future before buying voltas product....

I had purchased my ac few months back. From the begining i had low cooling problem on it. And i also registered many complaints regarding the same, and they sent the technician every time and they will check the compressor and clean the indoor unit and says it is working.
But in my point of view when it was summer season i thought that it was very hot so i thought that it was not getting cooling.. Even my room is around 130sqft and...

Pathetic service from the voltas, i have been complaining since may but after 3 months i gained nothing. Every time i call they started making excuses and make a new commitment. I have been talking to customer care, service manager, asm himanshu, bsm omtyagi, regional head mr. Ashok akhija. 19th june was the date when service manager mr. Hariom said that he has filed a replacment unit and within 4-5 days i will get my new ac. Then after few...

Dear Team,

This is with great regret to inform you that the poor service provided from the Voltas . This is very disappointing moment ever towards a genuine customer .More over this would be my last dealing with voltas and i wont prefer this brand ever ever in my life. .I have been begging to the service for more than 1 month as my AC is not cooling at all. Attached the receipt of the item purchased.

It is...

I bought 1.5 ton 5 star window ac (185 dza/185dza r32) by amazon order no[protected] on 04/08/2019, which is delivered without accessory bag and remote, today on 07/08/2019. Plz register my complain and resolve it immediately.
Reg
Ambesh chandra mishra
301, krishna apartment
Mohaddipur gorakhpur up273008
[protected], [protected], [protected]...

Dear Customer, Request No [protected] appointment scheduled for[protected]. For assistance call our Helpline [protected] (24x7).

My name Is Abhishek jaiswal from shahganj district jaunpur pin code 223101 up the case is of split AC of voltas company inspit of so many frequent complains they said that once that they will come with a new compressor for my split AC but today's it's 25 days has been passed but till now also they...

I purchased a voltas 1.5t window ac in 2017 after only 5 months o[censored]sage cooling stops i called the customer care they said cooling coil has corroded because nearby there is sewer, because it was in warrenty cooling coil was replaced free of cost then in 2018 its gas got leaked and then i had to pay 2000rs but it was leaked again in 3 months called customer care they said leak is due to sewer and they suggested to top up gas again but i refused...

Dear sir

My voltas ac (1.5 ton) compressor has failed on 25-july-19, i have called to service center but no one has time to listen my problem.
Date of purchasing of ac is 22 april-2016. Its showing under warranty, so please change on yrgent basis.
I had purchased my ac from district unnao, so please arrange accordingly.

Request you to change the same as soon as possible.
Thanks.
br...

I brought voltas 1.2 ton inverter ac for may 2018. 1 year warranty completed. Now my ac cooling is very low. On 02.08.2019 i given service voltas customer care. They send one service person. That person no.[protected]. He check my ac. He told ac two board was fault. Board service charge rs.9500/-. Again i informed local ac person. He come and make general service (Wash &clean).ac was good cooling. Voltas company person told wrong information....

I have purchased a split ac from mahima enterprises, sanjay place, agra on 8th july 2019. Few days after installation, i noticed that there is excessive moisture on the ac pipe which is connecting outer and inner unit and water starts dropping from the pipe. I complained it to mahima enterprises for which they sent two different people two times. Both of them on separate occasions accepted that the problem is due to faulty/inferior quality...

Sir,

I have purchase a voltas a/c on dated 5-6-2019. I am facing the problem in the cooling. We have complaint against complaint no: [protected] your service engineer visit at my place to check the a/c and say a/c button panel need to be replace for this issue. But the part not available and also take 15 to 20 days for the part replacement under warranty. Within a month 2nd time same complaint was reported.

...

On 26/1/2019 i purchased a voltas 2 ton split ac from alv trader, c-135, 5th cross, thillainagar trichy vide invoice no 1035. He sent a mechanic to fix it but it was not fixed properly due to which the gas was leaking. After making lot of calls he sent another mechanic who fixed it after many days. Meanwhile i made complaint with voltas authorised service centre. Though they came they refused to do it saying that the ac was fixed by third...

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Dear sir,

I have purchase voltas 1.5 ton a. C on dated 18/06/2019 in aaditya vision opp:-taramandal bailey raod patna.
After first call loged for installation technicain come & unboxing a. C we found handset display broken. After second call loged by me call no:-[protected] on dated 20/06/2019 but no any visited technicain & not any phone calls & call was cancelled without any information.
Again called...

I have filled a complaint on 1 july 2019 about the repair of the outdoor fan but the careless attitude of your employees it doesn't get repaired yet. Continuously we are asking them till when it will get repaired and they are ignoring it since one month. Very careless and pathetic attitude. I need quick repair of the air conditioner. Does a minute replacement fan takes so much of time? It has been more than one month. I need a quick action...

This is with regards to request no [protected] registered on 02/06/2019 per the communication from voltas customer care. My voltas ac of make hwac 1.5 ton 18v dy inverter (H/c) has been nonfunctional, which was later found out to be due to pcb gone haywire. And despite a functional amc which is in operation till 04.08.2019 (Pl. See the attachment), there has been no end to my woes due to an inept and inefficient service staff employed to...

On dates 04/06/2019 i had purchased a voltas 1.4 tone split ac and installation done by voltas dates 07/06/2019, after one week i noticed that ac remote not working properly and ac have some cut-cut noise with bad smell i had lodge complaint dated 13/06/2019 having sr number [protected], but issue is still pending (24/07/2019).
I have mailed to area service manager and [protected]@voltas.com, after that technician visited the site and he...

We have purchased a voltas stabilizer from your registered vendor mr nath m/s maa trading voltas authorised service partner opp ban theather, tezpur-784001, sonitpur assam. Mob no [protected]. Gstin no 18akapn3752c1zf on 12/09/2018. Invoice no 124 dt 12/09/2018. The stabilizer was under guarantee upto 12/09/2018. A complaint for non functioning of the same was registered with your customer care on 31 may 2019 and complaint no [protected] was...

Dear sir
Recently i purchased 1.5 tonne ac in gandhidham gujarat on 23.06.19. On 21st july evening it shows e1 error and ac stops functioning. I registered a compliant in voltas service center on 22.07.19 morning. Still not resolved. Kindly rectify it as soon as possible.

Regards
Dinesh bhai
Mob no [protected]
Address hpcl officers colony
Apnanagar gandhidham
Pin code 370201 gujarat....

Hello team,
Please help to resolve my problem as my ac is under warranty period and i have contact the customer care but still no response and no technician visit my place.
They told to come today for that i have taken the leave from my company but no technician coming to visit my place to investigation.
I request to resolve my case as soon as possible and do proper commitment so that no one harassing....