HappyEasyGo Complaints & Reviews

HappyEasyGo — refund not received - ticket cancelled by jet airlines

 tara roy on May 13, 2019
My flight (9w2971), sector - bom to ixb, dt.15.04.2019 (Pnr no. Qwlbwn for 3 passengers) was cancelled by jet airways. The intimatation of the cancellation was sent through sms by jet airways on 20.03.2019. Then i cancelled my ticket through happyeasygo app under my trip section. I had to cancel the ticket giving the option "ticket cancelled by airlines", so i tried again & again to submit the same, but the said option was inactive. When i checked in account section, i found the option - refund to be paid was "0". I sent email to customer service alongwith the screenshot of the sms received from...
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — refund not credited

 aarjae on Apr 30, 2019
I booked a jetairways flight from kolkata on dehradun via Guwahati for 11th Feb, 2019 with ticket number :[protected] and PNR : WKGARL (Attaching the ticket).
This flight was cancelled by airlines and they assure me that complete refund has been intiated by their end. It has been more than 2 months that I am trying to get my refund amount from happyeasygo but they send me mails that refund confirmation will be send in 72 hours but nothing happens after that. I feel cheated and harrased.Kindly help me in getting my refund amount.

Rishabh Jain
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — complaint about refund

 Nishitsanghvi on Apr 21, 2019
I had purchased my ticket for mumbai to hongkong of jet airways through happy easy go. My travelling date was 2nd may and return on 9th may. We are total of 6 adults and 1 infants travelling. Now because of the jet airways issue i had cancelled my ticket on happyeasygo on 9th april 2019. They have given me in writing stating that they would give me full refund once the jet airways approve it. Now jet airways have approved my full refund as they have cancelled their flights. But now happyeasygo is saying that they will refund my amount only when jetairways will give them the refund....
Complaint comments  Read comments [2]Complaint category Airlines

HappyEasyGo — refund issue with happy easy go flight

 Isha.Khanna on Apr 20, 2019
Hi team,

I had booked my flight from chandigarh to bengaluru dated 23rd feb’2019. But due to some technical issues, my flight was cancelled. So as suggested by happy easygo, i hd raised a refund request with happy easy go.

When i called up happy easy go, they had suggested me to check with airlines for refund status. As per air asia lines, they had refunded the amount to happy easy go and provided a refund case id 10212442 to us and to happy easy go.

Its been more than two months that i am following up with happy easy go, but there has been no response.
Complaint comments  Read comments [1]Complaint category Airlines

HappyEasyGo — travel agent

 kish2908 on Apr 20, 2019
I booked a flight online ticket with payment successful last night around 1030pm but ticket not issued until now
I have throughout the night speaking to various agents and they are asking to pay extra for ticket to be issued.
I paid what their website said and now they holding my ticket until i pay them
Their website showed the same price till about 4am
They said till supervisor will call me at 7 am today and till now no resolution
I have call recording and screen shot to prove that they r cheating and r unethical in their business...
Complaint comments  Read comments Complaint category Travel Agents

HappyEasyGo — fraud not refund amount happyeasygo

 mailmyamit on Apr 10, 2019

I have booked ticket by "happyeasygo" to travel from goa to delhi on 20 feb 2019 by "vistara airlines". I could not travel and requested for refund.

The airline confirmed that refund is transferred to "happyeasygo" on 20 march 2019. When i contacted "happyeasygo" about the refund, i got the following reply.

Wait for 72 hours will get back to you till date i am waiting for refund.
Trip id[protected]

Can someone help to get my money back from this fraud company...
Complaint comments  Read comments [1]Complaint category Travel Agents

HappyEasyGo — flight tickets

 Sundaresan Muthuswamy on Apr 8, 2019
I had cancelled my flight tickets from trivandrum to mumbai for travel on 25th april2019. The site people are not responding through phone or chat e mail. Customer service phone nos are not responding. They mention that the refunding action is on but no way to get details. This is a plain case of misleafing pathetic. How come no action can be taken?
Email:- [protected]@gmail.com...
Complaint comments  Read comments [3]Complaint category Airlines

HappyEasyGo — ticket not confirmed yet!!

 Reetu Ahlawat on Apr 7, 2019
Sir i booked my ticket on 6 april 2019 at 9:50 pm. I've not get information about confirmation.
Everytime i checked the details, it is saying that payment is received and we have to wait for one hour and it's more than 12 hour still no response. My ticket i'd is[protected].
Sir my flight is scheduled tomorrow and now i want to cancel my ticket. And want refund...
Complaint comments  Read comments [3]Complaint category Airlines

HappyEasyGo — fraud

 Aakash A on Apr 5, 2019
I had tried to book a ticket through happy easy go fom chennai to delhi on jue 6 2019 the payment got failed at 1.09 pm on 2nd april 2019 but the amount got deducted from my bank. After an hour at 2.30pm i get a call from happyeasygo that your ticket is confirm and we had issued the ticket. Forgery 1: the transaction got then why did u deduct money. Forgery 2: you should refund the wrongly deducted amount nor issue a ticket. Forgery 3: you cannot approve the ticket for failed transaction without asking the customer forgery 4: your call center and escalation team is of no use [protected]@happyeasygo.com....
Complaint comments  Read comments Complaint category Airlines

HappyEasyGo — cheating, fraud

 rbhagat009 on Apr 5, 2019
I booked tickets on 26th march'19 for 2 adults and 1 infant.
I thought these guys are genuine but they have charged the amount of infant more than adult. Also they have not given a proper breakup of the charges in invoice. Its been more than 15 days i have not got resolution.
Airline charges rs. 1260 for infant but happyeasygo has charged the amount equivalent to an adult.
Called there customer care multiple times but they are telling that they cant help on this
No information about infant charges are mentioned in there website either.
1. Other websites clearly...
Complaint comments  Read comments Complaint category Airlines

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