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Club Mahindra Holidays Complaints & Reviews

3.8
Last updated Mar 30, 2024
Complaints 2626
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Club Mahindra Holidays Phone Numbers

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1860 210 1111
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+91 44 3988 1000
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69
+91 44 6695 3435
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+91 44 3027 7778
+91 22 3368 4721

Club Mahindra Holidays Website

Club Mahindra Holidays Head Office Address

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India
600 002

Club Mahindra Holidays reviews & complaints page 74

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V
vipinsharma790
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for membership cancellation

Address:122001
Website:www.clubmahindra.com

I joined Club Mahindra membership on 18th Nov. 2017, I made down payment of Rs 37220.00

As I feel "not to continue" club mahindra membership due to price and family constraint, I want to withdraw my membership application.

I withdrawal my membership on 23rd Nov 2017 by writing a mail to relations at club Mahindra and they have acknowledge the same

I have communicated the same to Mr. Jinu Thampy...
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Shweta Sharma Sood
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deficient/unsatisfactory services

Address:171001
Website:www.clubmahindra.com

I am member of club mahindra under red category (Membership id: 1647201), since 2010. I paid a down payment of approx inr 385000 at the time of agreement and an annual maintenance fee of approx. 20, 000 every year.
The company has not complied with the said agreement at various instances and has not provided a valid resolution for the same. At the time of enrollment i was promised that through this membership i will get maximum availability...
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Sonal22011
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not yet processed

Address:Lucknow, Uttar Pradesh, 226005

My club mahindra member i'd is 2786710.
I had applied for cancellation of this membership the very next day as i was misrepresented by your staff mr. Saurabh kumar at hazratganj branch lucknow.
Even after elapsing of about two months there's no whereabouts of cancellation and refund.
Also there is standing instruction on my credit card for debiting the instalment, at least on submitting my cancellation request it should...
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Ashish4suhag
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

withdrawal of membership application - oct/2017/25 yrs/190246

Dear sir,

Mahindra holidays & resorts india ltd,

I would like to withdraw my membership application under the clause
Part c, 8.1 of the agreement. I would like to claim full refund of down payment
Rs. 37220/- under above mentioned clause.

My form number is (Oct/2017/25yrs/190246)

My member id 2796929 is already generated and i request you to cancel this id.
br...
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Address:Mumbai City, Maharashtra, 400018
Website:www.clubmahindra.com

My original complaint on 21-nov-2017 and then again on 21-dec-2017 were closed without providing proper resolution.

I was interested in mahindra holiday resort scheme. I made an inquiry about the same. On 29th oct 2017, i got a response from your mahindra holiday. Mr joy and mr. Fahad had promised following things to me.

1. 3 days 4 nights complimentary holiday
2. 5000 gift vouchers
3. 7 days and...
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R
rashmirasi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

two time deadlines set by club mahindra has passed but not got my money back

As per my previous updates in my complaint against club mahindra, two deadlines set by them officiall over mail has passed, but they haven't refunded my money back yet.
Shame on the company for not keeping up to their words.
Please let me know the progress of the refund status and the actual time it will take for finance approval and revert of my money to my account....
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Amitabh28
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deficiency of service

Don`t take club mahindra membership for the following reasons :-

1. You would never ever receive booking for the accommodation looking for, even in the blue season (Lean season).
2. Reason behind this, only handful resorts and lacs of membership sold, still selling membership everyday.
3. They do not have adequate number of resorts to provide accommodation to its members.
4. Club mahindra sells membership,...
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T
teu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not fulfilling what they tell

Address:Mumbai City, Maharashtra, 400067
Website:www.clubmahindra.com

Hi,
On 11th november got offer message from club mahindra if i pay my full asf payment till 15th nov then will get voucher of rs 7, 000 for amazon/flipkart /big bazzar and life style.
On 15th november i paid full my asf and confirm with club mahindra and also confirm i need life style voucher after that i started my follow up with club mahindra via phone and email every time i had mention i need lifestyle voucher,
On...
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Prasad Garge
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cannot redeem club mahindra voucher

We have received club mahindra gift voucher and wanted to book a holiday, however, do not find any availability within next 2 months. This may be possible, however, there is no response from several of the customer care number that i did try.
Need to contact club mahindra customer care as soon as possible. Voucher validity expiring in the mid of february....
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AnshulGoswami12
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess money charged & unethical behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
I have made online booking for prestige peaks naldhera, shimla for 30 & 31 december 2017 from makemytrip.

Hotel have compulsory gala dinner for new year eve which we confirmed over phone which cost 2500 (Member's only) & 2800 (Non member's) but one day before booking they exaggerate the rate with 3500 (Non member's) which is totally un-acceptable from brand like club mahindra.

Kindly look into the...
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Chin30
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

club mahindra voucher - no rooms available for booking

We received a club mahindra holiday voucher under the purple club benefit of mahindra at the time of purchase of our xuv 500 car

With that voucher we were provided an option to select a resort from a list of pre-defined resorts and stay for 3 nights. But, since the time we redeemed the voucher, we are not able to get room for any date in any of the resorts across india. Also it was mentioned in the voucher that it will expire...
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Adv Abhishek Vitthal Shirsikar
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel the membership and stop ecs

Due to my financial problem i already mailed and intimate you to cancel my membership, stop my ecs and refund my amount.
I am not utilized single holiday and even though you continue ecs payment is illegal.
Your customer care service is so bad and you didn't look at your customer once he get membership is worst.
If i dint went on holidays and want to cancel the membership then it should be cancel immediately...
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M
Meet Kumar
from Jind, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promises & poor response to customers

Address:New Delhi, Delhi, 110052

Please return my hard earned blood & sweat money ….

I saw lot of marketing campaigns and advertisements where club mahindra resorts announced very high-end samsung mobile (Approximately priced more than rs.50000) on buying a time-share week in their properties. Though, i didn’t require it for india but i thought it would be good whenever i travel abroad for vacation along with my family. Seeing the properties and collaboration...
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R
rashmirasi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of the promised amount as per promised timeline and making excuses

The case is the same as that submitted in my previous complaints. Club mahindra seems to be a failure in keeping up to their own statements and also there's severe lack of coordination amongst their own departments.
My case has been followed up by mr sheikh salim, who as told to me by him has been trying hard for around 3 weeks now to get finance approval to process my refund.
Doesn't it look like a total failure of their system,...
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Z
Zujar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong financial information appearing on my account

Address:113104

Membership number:2786444
We are in dubai and the offer provided to me was
Special enrolment offer

Red season - studio apartment membership -25 years
Total price in inr 5, 73, 000
10% down payment 47, 300
Special cash back discount 10, 000
Net down payment only (57, 300 - 10, 000) 47, 300
Signing special offers:
7 nights and 8 days free stay at any club mahindra...
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D
dm84
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding non availability of rooms for members

Address:Chennai, Tamil Nadu, 695003
Website:club mahindra holidays

Being a club mahindra member is the biggest nightmares of all time.
When they sold the membership, all false promises were made and now they treat you like dogs. They don't give bookings on time which results in your holidays lapse. They r a bunch of well trained professional who r designed to say sorry/thank u only & who will never resolve your issues, instead, they wil try to convince or confuse u wit their rules & regulations.in...
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IHealth India
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was fooled by club mahindra sales person

Address:New Delhi, Delhi, 110063

Hello,

I have been contacted by club mahindra sales manager from pitampura delhi location, they asked me first have a complementary trip then if you like it you can register as a member, i was very interested, they told me i will get free voucher which can be used for a family for 4 people for 2 nights and 3 days. But it has been months i did not got my voucher, request you please help us as these sales people are spoiling...
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Swapnali Palshetkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

club mahindra holidays request refund of full amount paid towards club mahindra membership

Dear vivek,

This is to bring to your notice that the membership was taken on 02nd july 2013 and cancellation was conveyed to mr yashswant lokare at raghuleela mall, kandivali on 9th july 2013 which is within 10 calendar days as per your cancellation clause no. 8.1 about cancellation of the membership. Therefore kindly look into the matter and arrange for the refund of the down payment and 4 emi's ie 22200 + (5662*4= 22648)=...
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sudhanshud
from Indore, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund of my money

Club mahindra holidays is a fraud company. There executives make fool to the customers by wrong commitments. They show so many offers and very before paying the money their behavior is good and seems very humble, cooperative. They will follow until you pay the money. Once you pay the money, their behavior change and you will not be taken care. Company's staff will not pay the attention about your problem and they will try to make you fool....
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Sunil Sodhai
from Nagpur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inattentiveness for repayment against cancellation of part payment made for membership charges

Address:440026

Your sales executive approached me in august 2017, and described about the club mahindra and collected part payment against membership charges.
Next day i got confirmation call, and they described me about the membership plans, since there was difference in what your sales person described and what was described on confirmation call, i requested to refund my amount as i was not interested any more in membership.
Since last 4...
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