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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 127

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S
Subrata_Mondal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

compensation due to flight cancellation by indigo

My flight from Bangalore to Bagdogra (PNR: TY1K5L) on 19th Jan 2019 was cancelled by Indigo due to operational reasons and I was informed about it on 19th Jan 2019 around 5 am whereas scheduled departure time was 10:50 am. The earliest alternate flight arranged by Indigo was 20th Jan 2019 at 5:15 am. So, I want a compensation from Indigo because of not informing about cancellation in time and not arranging an alternate flight within two hours...
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T
Thhaokip
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost of wallet

I was on my way from imphal airport to goa via hyd on[protected]Friday, 1:45pm, which was delayed to 3:00pm). My pnr no. Sczdjv

I have my hand bag, mobile, wallet scanned. But when i reached hyd, my wallet was nowhere to be found. Indigo flight staff rechecked and found nothing.

Kindly help me find my wallet. My cards along with service id, pan, dl, voter id, some bills and some rs. 700/- are in it....
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D
Dhanya Ranjith
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my baggage is missing

Website:Indigo airlines gi

I travelled through indigo airlines on 20th january at 1.50 a: m from kozhikode to dubai flight no: 6e 88. I had three baggeges, all were checked. My pnr number is rfpetj. But when i reached at dubai airport, i received only two baggage. The one baggage 6e [protected] is missing. I had made a complaint with the dnata. But i dint get any reply so far. Whenever iam enquiring the only reply iam getting is that they are waiting to get the response...
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B
Bhabani Sankar Sahu
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing luggage - unable to compensate

Address:560069

Indigo airlines :

Considerable mishaps happens from indigo

Passenger from bangaluru traveled to bhubaneswar, which is is a connecting flight travelling from us to home town bhubaneswar.

With out notifying the passenger the luggage hold in bangalore airport and passenger being moved to destination of 14th jan.

With connecting to the customer support - they did not even entertained...
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L
livjer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage missing in security area

Dear sir,
With reference to pnr # ygkjwz
Passengers name:
1. Livingstone rajasekar
2. Hannah melunshia
Missed our hand luggage in the area of security check after the immigration done. I have not received our luggage in kuwait airport.
One more black small hand bag also missing.

Today one of my relative went and checked with airport authority, chennai
They said to give a...
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V
Vipin Thapliyal
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged luggage received.

I travelled from jammu to delhi by indigo flight no. 6e 653, seat no. 15 f on 19.01.2019. I found my brand new suitcase badly mishandalef/damaged, which costs me more than the cost of the travel. Indigo is solely responsible for this monitory loss caused to me due to mishandling by indigo staff.

Moreover, during check in only, i was informed that flight is getting delayed and advised for processing refund for connecting indigo...
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H
hhazarika
from Silapathar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Address:785001

I have booked tickets for on 30-11-18 as detailed below:
Flight: chennai to jorhat (Via. Kolkata)
Date of flight:05-12-18
Name of persons: deepankar hazarika, saranga pani saikia, indu saikia
Pnr:jgqh8d
As the title of deepankar hazarika was wrongly typed as "saikia", i contacted customer care section and as per their advice i booked a ticket for deepankar hazarika with pnr = e9rtyl, on receiving assurance...
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N
nalinikant patro
from Madikeri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay costed me to miss my train

Hi,
This is pnr-ibf49s of flight no. - 6e409 want to lodge a complain, as it is the 1st level of excallation if not closed i'll call, if not closed i'll lodge a legal complaint, thus kindly cooperate, i observed the delay in my flight was caused because of time management issues in your staff, it was scheduled to leave at 12 - 50 and left at 2 - 45 the delay has costed me 730 of train then a physical torture of travelling in general...
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M
MD Bhutia
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating, unhelpful and poor customer care

Address:Gurgaon, Haryana

Booking reference : rgiupj
Origin city : bagdogra (Ixb)
Destination city : hyderabad (Hyd)

I am a loyal customer of indigo. But i am frequently getting problems during online booking and cold and unfriendly support from customer care. I have just booked the above flight from bagdogra to hyderabad on 25/1 for me (Mingyor dhendup bhutia) & my daughter norzin lhamu. I wanted to avail the student concession for both...
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9
9436134232
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of my ticket. pnr - ljspqx

Address:West Tripura, Tripura, 799001

Indigo mailed me (Mail address tp. Asis. [protected]@gmail.com) that above mentioned ticket has been reshudele and i can change my ticket or cancel the above ticket with no charge. I have mailed several times for cancellation of the same but no action has been intimated so far and i have talked your executive also on 17.1.19. Now i am worried that your no action will put me in loss and also harrased me
Pleas cancel my ticket and take action...
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A
Awshish Singh
from Bhopal, Madhya Pradesh
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delayed always, poor services

Address:Indore, Madhya Pradesh, 452010

Worst airline in india, we need a organized player in this industry, due to lack of government control such airlines manipulating their services in their way.
System should be vice versa applicable on both company and users, if flight is delayed further to loss in terms of monetary loss sould be compensated.

I have bear a loss due to their delayed flight, who will compensated this....
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R
Ravuri Akhil Chowdary
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airlines

Address:Hyderabad, Telangana, 500060

My name is akhil i am from hyderabad, i got mail from quikar job role is ticketing executive in indigo airlines they called me asked 2500 for registration fee and security fee 5200 documents verification 6200 and other fee total they asked2200 after i am paying that amount they asked again 16000 so i told refund my amount
They told that it will take 45days they are responding after i am paying, plss help me in this issue
Regards...
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G
gniitsumit
from Udaipur, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding ticket cancellation

Regarding National Consumer Complaint Number 1102978.
Dear Sir/Madam
I already told you my problems with CRM No.[protected] and i cleared that i want to travel on 19/01/2019 against the PNR No. RIDLXD but you are not able to resolve my problem. Ticket amount refund is not a solution of my problem. I want to travel because my wife and 01 month daughter will also travel on 19/01/2019 with PNR No. EYEPUY.
Hence kindly...
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V
Vaithiyalingam Subramanian Manjula
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received baggage from doha airport

I am dr. Manjula yesterday (15.01.2019) traveled from doha airport
Fllight no: 6e 1706, boarding time 1430, departure time 1530, due to heavy traffic 5 minutes late. Counters were closed before 0230 i came to airport i searched 15 minutes and contacted to higher official, he too announced but no one's are replied his call and finally he mentioned special services and send me without luggage only my laptop carried. My relation 2 times...
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P
praveen968
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job offer

Someone called me when i applied job of air ticketing in indeed website. Then they offer 3000, 7600 and 12500 fir security purposes.. And they take a telephonic interview and after that they send me offer letter.. The email [protected]@yandex.com
Is ur official? Or its fake?
Is this offer letter is original or not i want to know.
If this is fake please take the action about that fake peoples...
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V
Vijaypot
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sudden change of flight timings

We had booked our flight from vishakhapatnam to ahmedabad.
Flight no. 6e809/719 on 12th january, 2019
Pnr lfs47g.
Originally the 6e719 was scheduled at 15 : 35,
But it was rescheduled at 20: 35.
The sudden change in flight timing created lots of difficulties for us, we were a group of senior citizens from vadodara. We reached ahmedabad very late and had to hire taxis to reach vadodara. Extra five hour...
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A
amit7897
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud job

Address:Gorakhpur, Uttar Pradesh, 273001
Website:[email protected]

Indigo airline company se phone aaya कि आपका ईमेल आईडी और मोबाइल नंबर सिलेक्ट हो गया है अगर आप जॉब करना चाहते हैं तो आपको ₹2500 देना होगा इंटरव्यू के लिए हमने दिया उसके बाद बोले 7500 देना होगा वेरिफिकेशन...
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S
sparks.sahil
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job recruitment of ground staff

Address:Jalandhar, Punjab, 144005
Website:+91 91698 33186, *Dear Candidate Send Me Your All Required Document's.* *1.* Highest Qualifica

I received a call from this no.+[protected] and he asked me about near by airport and offered me a job of ground staff and he said they will give trainning to us and then salary will be increased upto 30k. But at first i have to deposit rs.2100/- and when i asked for send me mail about required documents then he replied our surver is down i will send u a msg on whatsapp.....
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Uday Kugaji
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud done by your employee shashank maharana

Address:Gurgaon, Haryana, 122001

Shashank maharana employee of indigo got rs12300 transfered to his account and did not book our tickets and has not refunded or returned our money, saying that indigo takes max 15 days to refund the money.
This money was taken to book 2 tickets to and fro from delhi to dehradun dated 22nd dec 2018 to 25th dec2018 return.
We have informed hr and sent email to bela chawla and kanika paul with proof. But of no use as they ignored...
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K
K.Leela Nand
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reduced airfare benefit request

Forwarded message —
From: "leelanand k"
To: "indigo"
Cc: "[protected]@dgca. Nic.in"
Sent: fri, 11 jan 2019 at 1:05 pm
Subject: fw: your indigo itinerary - mmz3wh
I am continuously holding the line for over an hour now and your call centre guy is not allowing me to speak to his supervisor.
Leelanand

— forwarded message —
From: leelanand k
To: indigo
Cc:...
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