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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 125

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D
Drarun N
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

injury to my forearm and arrogant behaviour of one flight attendant

6E 731 on 6/2/2018 11 25 amdeparture from Varanasi.Seat 23A.I sustained injury to my left forearm during flight due to malpositioned and loose amrest left side.The flight attendant shouted at me when I complained about this at guvahati, which caused physical and mental agony to me. For last one week I have flew atleast 5 times in indigo and never had such an experience.Will go to consumer protection forum and social media if prompt action...
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Rohitnyr
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for refund a9l8yl feb 06 2019

Address:562110

Indigo informed by message and mail just two days prior boarding regarding rescheduling of my flight from Bangalore to Bagdogra on 9th Feb and if i want to cancel they will refund complete amount .

I called customer care regarding my flight, which is rescheduled by Indigo . I have to reach Bagdogra by 9 :00 AM, so i booked this flight . How can Indigo reschedule my flight .

I have wasted lot of time with customer...
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N
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel ticket full refund amount

Address:110001

Domflight
Mon, feb 4, 9:28 pm (2 days ago)
To me

Dear sir/mam,

Greetings from happyeasygo!

Please find below the rescheduling charges and reply us back if you need to make any changes in your booking:

Passengers detail: mohammed zabiullah mohammed asidullah and rest all pax

Trip[protected]

Old flight details - 6e2376 / economy...
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R
rachana2019
from Udalguri, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wheelchair service not provided at the destination airport

Address:Kolkata, West Bengal, 700006

Dear team,
I travelled from kolkata to bengaluru dated 05/2/19 via goindigo, flight no 6e-875, pnr no pduegp. Wheel chair was combined with the ticket.
At kolkata airport, the service was very good and wheel chair was also provided. But at bengaluru airport, there was no wheel chair. On requesting the ground staff of indigo, they refused to provide any help. Being a patient with hip dislocation issue, i had to walk down all...
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Shankar Bhattarai
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

id card

Address:734401

Dear sir i am frequent flyer of indigo flight. I had traveled many times from delhi airport, with same id of my 10 years old kid i am from nepal me and my wife hold mrp passport but my kid hold school id. Check in time i got unnessary harresment for kid id. Privious days no one were asked passport for baby. Why there are any changes of rules or not? Inform me if any changes of flying rules otherwise kindly confirm your new staffs that no...
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A
ashish1122
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake interview call letter

Address:Mumbai City, Maharashtra, 400079

Sir
I have been recieving indigo airlines call letter for interview. The mail has an attached file describing the interview details. It asked me for a refundable deposit of rs.9650 with gst. I could tell that this a fraud. I am submitting the phone number and account details herewith. Please take immediate action to stop these people from stealing the money of the ones who believes that this is a real opportunity.

Bank...
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K
Krishnaprasad das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud interview call letter

Address:721139

Date 28/01/2019 i am got a interview letter from indigo airlines in mail. And then mrs. Prachi sharma call me and said that my cv has been selected for indigo airlines as a ground staff then he tell me to send my all document and i send him all document. After 2 days he call me for interview.in interview he asked me about myself and my family back ground. Then after 2 days call me and said that i am selected for interview as ground staff...
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F
fake confirmqtion letter
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plz suggest me it is fake aur real confirmation letter

Address:Jaipur, Rajasthan, 302020

Hi i got appoitment lett
Er of indigo airlines for ticket executive. My refernce no is wxy05009135 for jaipur airport. I have submitted 2500 for consultany after submitted interview will be done than same day i got a call that i have selected and next interview held with face to face interview with hr in airport. I wait hr call and next day i recieved a call from pranay mishra that u are selected and u did not given any interview....
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SUBHASMITA RAY
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charging for luggage

Hi,
Unfortunately my cabin luggage was 10kg. The indigo executive of biju pattnaik international airport bhubaneswar has charged rs 4000 for this. I requested her to charge for extra 3 kg but she didn't listen to me. I am really disappointed with your service, you people are only behind the money, i am a student but you didn't consider my case, if possible please refund my money, you can charge for extra 3 kg there is no issue but...
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pramesh bijlwan
from Bijapur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I found my bag damage

Address:Gulbarga, Karnataka, 585102

Dear team indigo,
While travelling from dehradun to hyderabad i deposit my bag but when i collect at hyderabad airport i found damage.
I want recovery of damage.
Name - pramesh bijlwan
Mail id - [protected]@gmail.com
Flight no - 6e-464 from ded to hyd
Booking id-nf[protected]

Regards,
Pramesh...
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Bhaswati Malakar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

too much misbehaviour of ground staff

Respected madam/sir
I travelled by indigo airlines this morning and is very much shocked about the misbehaviour and abusive languages they used this morning for eccess baggage. They not only misbehaved with me but also cheated me by taking rupees 2000 for my excess baggage. Only 4 kilos were extra, didn't spare even a kilo from charging. They issued me a receipt of 1600 rupees but didn't refund 400 rupees against rupees 2000 rupees...
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Abhishek0910
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boarding pass lost in flight no. 6e 859 ccu to rpr

Address:Kolkata, West Bengal, 700028

Yesterday i reach kolkata from flight no. 6e 553 and successfully done last check at final boarding gate for ccu to rpr traveling and in indigo bus i lost my boarding card due to that your staff members has shown hight of in humanity and disallowed me to board in plane although i have shown my tickets and i'd proof they were refused me to board and returned my luggage after that i have taken hotel in kolkata to freshen up and returned in...
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Rajendra Kumar Birla
from Rajsamand, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flights

19jan jan ko trivendram se ahmdabad ki flight oyo ke package me book thi but flight 10 hours late hui jisme oyo ne evm indigo ne koi bhi sahyog nahi kiya, 10 ghante tak trivendram n puri raat mumbai airport pe pade rahe, bhuke, pyase rahe, hamne oyo pe belive karke booking karai, raat kese gujari ham hi jante h, iski jimedari oyo ko n indigo ko hi leni padegi, hame muvavja diya jaye, nahi to ham nyayalay me aapke khilaf vad dayar karenge,...
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Rajiv Mengi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

was denied boarding by the counter staff and latter misbehave of manager mr subroto at t1 new delhi

I rajiv mengi booked two tickets for jammu flight along with my wife who is a cancer patient. I reached t1 at 1.05 pm for the 2.10 pm flight. I tried to take out boarding pass from kiosks but the kiosks was not properly functioning. There was a huge line of customers to collect boarding passes so i stood there waiting for my turn. Only 3 counters were functional. When i reached the counter to get the boarding pass. I was denied the same by...
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Yogi00
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit note

Address:560102

Pnr : dc31pf
Kolkata to bangalore

My wife was traveling with indigo and we got a msg saying if we change our flight to a later flight, they’ll issue a 8300 rupee voucher. We opted and took the option and my wife came in the flight which was 6 hours later. This happened on 20th jan 2019. My wife was told that the voucher would be duly sent on the registered email if within 24 hours. We trusted the airline and expected...
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akashfkhandelwal
from Bodinayakkanur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boarding

Address:560021

Hi,

I was travelling from bangalore to jaipur by 6e 469 on 02.02.2019. The etd was 17.05 hrs and boarding was 16.20 hrs.

The boarding was started at 16.30 and the bus was just roaming around airport. When asked to bus driver around 17.00 hrs than he informed that the flight is just landed and the ground staff has asked to roam around airport. I am writing the email at 17.05 hrs and still in the bus.
br...
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D
Ds99yadav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

check in baggage staff related

Address:Allahabad, Uttar Pradesh, 212217

Respected sir
My name is d s yadav my mother is traveling from allahabad to bangalore on 24 jan 2019 thursday. She is traveling alone nd first time. She reached check in counter nd scan the check in baggge. Scaning operater doubt for physical check. Two liquid bottles (4 ltr ghee and 1 ltr mustard oil) scaning operater removed the 2 ltr ghee nd 1 ltr mustard oil. He asked my mother this item is not allow in check in baggage the is...
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Srivani1234
from Peddapuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got mail for indigo recruitment need to check fake or not

Address:535002

Received a mail on 24.12.2018 from group. [protected]@goindigoaviation.in reg that they are inviting new batch hiring with profile code as mg05 and in group ed10 and asked to submit cv after that received a mail on 26.12.2018 from hr. [protected]@goindigoairlines.org.in im which they gave a link of google docs to fill candidtae details and mentioned that going to conduct interview on 10th january where they asked to pay 900 as a security deposit to attend...
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Abhik Nag
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wheelchair assistant boy asked for money

Address:Mumbai City, Maharashtra, 401107

My father-in-law who is a cancer patient and senior citizen availed the wheelchair service from Domestic Airport Mumbai .
Pnr no - WBUKWY
Passenger name- Arunabha Roy
Traveller from Guwahati to Mumbai by 6E433
But the wheelchair assistant boy asked for money.
I enquired that it should be a free service but he told it's not free now.
I tried to give him RS.40/- but he insisted to pay him atleast RS.100/-....
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somya mandal
from Bagalkot, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud interview call letter

Address:Bangalore, Karnataka

I got an interview call letter via email on 29th january 2019.
The recruiter name was mr. Alok saxena (Designated as hr in indigo) with contact no. [protected], email - [protected]@hrgoindigo.in
Asking me to refundable secuirity deposit amount rs.9650 in canara or punjab national bank and only after that i would get my job letter, flights tickets.

Reason of doubt
1. Provided email do not exist.
2. Security...
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