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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 128

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S
Sri0005
from Kandla, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake call letter

Address:Kutch, Gujarat, 370205

I have received a fake call letter to pay 9000/- please take an appropriate action for the same. The persons no. And bank details are mentioned herein.
I have tried to contact indigo too but there is no such help desk for this matter so i submit the matter at this forum expecting that such fake things would come to end. I am also attaching the images with this description....
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Rtnb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money fraud in indigo's name

Address:560001
Website:Indigo Bangalore Address on Google

Hi,
On 10th january 2019, i called a mobile no which i got from google after searching for indigo office bangalore address. The person who picked the call was speaking only in hindi and he did not allow me to think also. I wanted to know about bulk bookings, he said, he will be sending one link where we get 30- 40% discount on bulk bookings. For this he took my card details, and transferred money to his paytm wallet. When i called...
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H
Hywyn Singh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction intimation and refund

Website:goindigo.in

I was booking my flight from jaipur to chennai through the indigo (Android) app but during the online payment the sum of rs. 12720/- for to and fro tickets booked in the name of hywyn singh and rose allen was deducted from my bank (Icici) but the ticket was not generated.
Indigo (Ccavenue) merchant ref. No.[protected]
Transaction [protected] dated 10.01.2019.

Till date no sms nor any mail received for this.br...
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vssp
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket confirmation without consent

Dear sir

I am your regular customer for domestic travel.

On 28th dec. 18 morning i have tried online booking of indigo flight for pune to cochin for 3 passengers for 29.01.2019 and after being making online payment through net banking i got your message that pnr no. Wiystt on hold due to payment not received. By the time i received this message my account got debited and in normal course such payment is credited...
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S
Sidhu#sobhu
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late services

The flight 6e2841 was supposed to take off from n delhi airport at 10.50 pm of 10th jan 2019. But at airport boarding started at 10.45 pm and in the cabin at 11.40 pm we are informed by air staff that it will be late by only another 15 minutes as one crew member is to to catch this flight from air india connecting flight. It is really embarrassing to keep waiting 180 passengers 2 hrs for a single crew member. Politely the crews serving complimentary...
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P
praveen968
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job offer from indigo airlines

Address:New Delhi, Delhi

They called me by the number [protected] and they said that indigo airlines have air ticketting job at firs they asked 3000 and then 7000 and after they send me a offer letter and there after the ask me to pay 12500 for uniform and sallary account and a laptop. There account number is [protected] ifsc code sbin0002387 and the name of account is pushkar singh i dont understand what to do plese help me to get my money back...
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S
Shyam Lal Upadhyay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage damage compensation

Address:400101

Sir,
My trolly suitcase was damaged beyond repair. I lodged a complaint in this regard at mumbai airport indigo's baggage service desk. But later on i came to know that i will not be compensated for this as it has been categorized as minor damage. Pl look into the matter and sort it out to avoid any further action.

Pnr - di3w9n
Varanasi to mumbai
Date : 09 january 2019....
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C
conugovi rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight departure - missing the flight

This is with regard to my saga of missing the flight, as per below details.

My booking ref. Zg4e7g, from bangalore to visakhapatnam.

Reached kempagowda airport at 3.39am (Reference my meru booking 57833108. On 29th dec, 2018). Cleared my boarding by 4015am, boarding pass ref. Seg. No.140, seat 5a, gate no.20. Completed my security checks by 0445am, proceed to gate no.20.

Now the story begins....
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G
Gireesh Valavath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess amount deducted from my account.

Website:Indigo

Dear sir,

I am not getting any feedback from you.

Thanks
Gireesh

Booking reference: dcnyhc
Booking reference: ig7hmw

Dear sir,

I have taken online ticket for my wife, shija gireesh, travelling from muscat to koch on 14th jan 2019. When i contacted you office in muscat they asked me to contact office in india. I am a regular customer of indigo airlines,...
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Nasim45
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of my ticket

I booked indigo three flight tickets on 09/01/2018.. From surat to chennai.. They charged nearby 4000x3 and money also debited from my account and after that also i got only trip id instead of pnr.. Same day evening they called and said ticket has been cancelled becoz of airline issue and we can't do anything.. I said ok and when i searched flights again i found same flight availble at 9800 rates per ticket.. Becoz of low rates they cancelled...
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Kalathiya Avani
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company

Address:Pune, Maharashtra

Dated 06/01/2019 i get a call from abhishek kumar from pune airport that i m selected for airline job please send document and money deposite 2500. he give sbi ac no and ifsc code.i paid this amount next day he call and tell that pey training amount 8240.i paid next day he call and call that money deposite for uniform 13200.i paid .then he send training letter. and tell that fill application form and money deposite 25000 for airport facility....
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Gauravkankani222
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo denied boarding

Address:Gurgaon, Haryana, 122002

I, Gaurav Kankani, had booked tickets for my flight to Australia via Kuala Lampur and Denpasar. IndiGo staff at Delhi International Airport refused to give me the boarding pass even though all my credentials were in order. Their staff said that they did not issue me the boarding pass saying that I am not having a visa whereas I was eligible for Transit Without Visa(TWOV). I have travelled by the same route while coming from Australia to India...
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S
Srt_2079
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

checked in baggage damage

Address:500032
Website:www.goindigo.in

Hi,
I had travelled from Pune to Hyderabad with my 4 year old daughter on the 31st of dec 2018.
PNR for which is IN8YRB.

On receiving the bag in Hyderabad i was shocked to see that the bag had been torn apart from both the sides. There is no possible way that a bag can be mishandled in such a way that it gets torn this way. I immediately informed the ground staff regarding it and they offer me an indigo voucher...
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Sahil Khoravath
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

don't want to die with indigo - distressful jaipur - kolkata 6e-237 flight

Faced a very bad experience on the indigo jaipur-kolkata flight. Everyone on board the jaipur to kolkata indigo 6e-237 flight had a narrow escape with death. The cabin started filling up with smoke, which made breathing difficult. The horrible part was no oxygen masks got deployed down. Adding more to chaos, the crew was falling short of supplying handheld oxygen cylinders to passengers who were finding it difficult to breath. All the passengers...
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Aaqib Zulfiqar Shaikh
from Ghatanji, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about fake or real job.

Address:Aurangabad, Maharashtra, 431001
Website:Indigo airlines

Hi
I got a call from indigo airlines for job position is ticketing EXcutive in aurangabad maharashtra location and said you are shortlisted for this job and ask me further details and said paid security amount 2500 so I paid that amount he send me confirmation email and today I got a call from another number and he said paid 5600 for verification process so got dought him. So please help me it's real or fake
Bank detailsbr...
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V
vinamrashi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of baggage for pnr mbuhrv

Dear sir,

My mother ms. Nishi sinha travelled in your flight on 4th january 2019 from jaipur to coimbatore via bengaluru. The particulars of travel and other details are given below :

Booking reference : mbuhrv
Name of the passenger : ms nishi sinha
Flight no. : 6e 642
Date of travel : 04/01/2019

While boarding at jaipur she had checked in a suitcase and on arrival at coimbatore...
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Venkata reddy S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reached boarding gate at 5:03 am while flight will depart at 5:25 am.

Address:560048

Pnr no:yftu3j
Indio flight : 6e288
I had planned trip from bangalore to vizag with parents, in-laws, children, spouse and me. I have booked round trip on jan4th and on jan6th 2019 on indigo airlines.
On the day of travel, collected boarding passes at 4:32am and proceeded toward security and reached gate ait 5:03am, still 22min for flight to departure. Shuttle bus is still waiting at otherside of glass door. Indigo staff...
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himanshu_3010
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behaviour

I was travel from vadodara to mumbai via flt:6e 446, pnr fk3knk. After get my boarding pass after check in i got info that due to indigo employee mistake my luggage bag zip broken. Two zip broken. They didnt provide new one, nor provide rental bag, they repair one no and left another one damaged. Poor response from staff. Still i have that damaged bag. I cant lock it due to one zip is broken...
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Tejaswini Sisodia
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggage loss

Website:www.goindigo.in/‎

Team,

I want to bring to your notice that i lost my baggage while travelling down to chennai from pune on 5th morning via flight 6e-159. I was carrying a bag which was collected from me at gate # 3 by your staff. He assured me that i will receive the same at chennai airport and he manually tagged it. As per him the baggage size was bigger where as i have traveled with the same bag multiple times earlier. But once after reaching...
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naveen71
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

default insurance

I book flight from HYD to Colombo and did from my Laptop. The reservation website is so unfriendly, many time I clicked on wrong buttons and my reservation went back to original search and lost my flight details. And, travel insurance ( By Traveltag) is already checked and as there are so many boxes and clicks on the website, I was not able to see what is included at the end. I checked all other options, but didn't realise insurance is already...
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