IndiGo Complaints & Reviews

I was travelling from lucknow to kolkata on 6th march, 2019, flight number 6e 0244. I had given 3 baggages st the check-in but i received only two baggages at the kolkata airport. I lodged a complaint regarding this on 6th march itself. I mailed at the customer. [protected]@goindigo.in as well. I have not received any response, neither have a received any compensation. I have faced an utter financial loss due to indigo airlines' negligence. I hope my case to be considered by the indigo airlines else, i think i should take some legal action.

They called me for a job as a tagboy and briefed that training salary for the periods of 2 3 months is 21500 after training salary will increase up to 26000 and after six months salary will be up to 30000 first they said me to pay 2500 for form then they again ask me that you to pay 4500 for verification through coporate investigations of india i have paid 7000rs for this process and now they are saying that you are selected in indigo airline as a tagboy they said you have to to 15500 more for salary account this creates dout in my mind that they are cheating me on the name for employment the no. They are calling me are as above [protected] [protected] [protected] [protected] and account no. [protected] ifsc code mahb0000141 a. C. Name y. T infotech a. C. Name bank of maharashtra

Pnr no. Wcq4gf

Sir,
As i got mail from your side that my flight schedule from delhi to srinagar will be change.
As per your mail i try to modify the main flight from ahmedabd to delhi as per option provided by you.
When i change my ahmedabd to delhi flight.
You change my delhi to srinagar flight again... It will be not accepted by me.
I want to reach srinagar as early as possible. And dont want to stuck at airport for more hours...
If i change my first flight from ahmedabad to delhi it effect to delhi to srinagar flight then i dont want to change my ahmedabd to delhi flight.
Please keep it as per your sujested schedule.

I try to call and talk with your customer care 2 times but, after 5 miunts call automatically cut.

Recently i received an offer from indigo airlines regarding ground staff vacancies in which they demand rs 2000 in order to generate my id and for being able to participate in first round interview. Than for second round interview they demand 6800 rs for documents verification which i denied to pay. They told me my resume was selected from jolly grand airport dehardun.
Does indigo demand money to recruit?

My wife recieved email stating job opportunity at indigo airlines on various positions and further there would be registration fee which need to pay before the procedure, as my wife was ex cabin crew and she is well educated with indigo official site and here i'm bringing this complain to the concerned department so that no innocent people will suffer further more. Please find sttached copy which we got througj email.

Hope indigo legal team will act against this.

I have booked a flight with my pnr llz56h from jaipur to ahmedabad on 11march 2019 where i have done my webcheck in the my flight and i am having my seat no... I reached about 0714 hrs where my depature was on 0755 hrs.. I have my brother with me in same time with webcheckin done with different pnr.. He was allowed to go but i denied,, in a very inappropriate way... They just walked from the counter leaving me confused.. Nobody from indigo helped me and on top of them yelled on me.., have i took any liability on you.
And i spoke with mr. Ankit he didnt listened anything.. He was a tape recorder and said you’ll we’ll getting refund of rs.600
Nobody is ready to listen that i am having a seat no. And i have done webcheckin.. All my planning are being disturbed just beacuse of this and abundance of mental agony

I have booked a flight with my pnr llz56h from jaipur to ahmedabad on 11march 2019 where i have done my webcheck in the my flight and i am having my seat no... I reached about 0714 hrs where my depature was on 0755 hrs.. I have my brother with me in same time with webcheckin done with different pnr.. He was allowed to go but i denied,, in a very inappropriate way... They just walked from the counter leaving me confused.. Nobody from indigo helped me and on top of them yelled on me.., have i took any liability on you.
And i spoke with mr. Ankit he didnt listened anything.. He was a tape recorder and said you’ll we’ll getting refund of rs.600
Nobody is ready to listen that i am having a seat no. And i have done webcheckin.. All my planning are being disturbed just beacuse of this and abundance of mental agony

I had indigo flight# 6e 198 from mumbai to delhi pnr# pmbr6r yesterday i. E. 10.03.19, and my checked in baggage was mishandle so badly that its lock is broken, also it was open from the one side and it cause me loss of atleast 7000 inr.
2# during the flight i asked one of the crew member that i would like to order some food via card payment, she said let me check and come back to but all staff members were so busy in their gossips that no one turned up, what kind of service you people provide. Start taking feedback from random travellers because only good looking crew members is not just only solution to good service delivery.

I received a text msg on my phone that i was selected for ground staff in airlines. When i called the number ([protected]), he said i was selected for ground staff for which i need to pay rs.2000 (Refundable) for registration i". After registration, he sent me payment details then i was asked to send my datails and other documents by mail. And i received a link for online test which had 20 questions for 30 mins. I completed the test after which he called me for 2nd round of selection i. E, telephonic round for which i was asked to pay rs.6800 (Refundable) for document verification. I had not paid the amount i am in doubt. He also said me that after telephonic round there will be a face to face interview in the biju pattanaik airport bhubaneswar. After my interview i would receive the paid amount. And he also assured me that i will be selected in the interview and my salary will be rs.35, 000 per month. I am very confused. Plz help me.

I have booked a flight from delhi to port blair via chennai (Pnr : shnjft) and return flight from port blair to delhi via chennai (Pnr : wdmqxs).
I got a the combined invoices from delhi to port blair. I want a break up invoice mentionioning charges separately from delhi to chennai and chennai to port blair. And provide me the invoice showing segregated fare charged for return journey. I want this segregated invoice for both to and fro journey for the purpose of reimbursement as per leave travel concession (Ltc).

I was flying a domestic flight from bangalore to ahmedabad 1/23 and i did not know about weight limits for checked bags. The woman at the counter named beena checked the weight of my bags and said they were over weight, and for 4800 rupees i could cover the cost of the extra weight. I reluctantly agreed (Flight itself 6300 rupees) and gave my credit card. Then she said she made a mistake, i had to pay 6000 rupees extra. I asked to speak to manager kiran who said now i had to pay 7200 rupees and didn't care that i had been offered before 4800 rupees and 6000 rupees and was very rude and dismissive and would not listen. I do not think it is good business for an company to offer a price, once it is agreed then raise the price... Then once the customer complains about raising the price to raise it again. So i have lost interest in doing business with indigo going forward.

I'm getting fraud career mails from indigo airlines hr and i have submitted a Google form.After submitting it I got another mail, in that it is asking to pay the amount of Rs.900.please check it once and I don't want to get any fraudulent emails about careers.Why I am getting like these mails.Not only this but I am getting so many times like this but why I don't know

Dear Sir,

Yesterday I booked tickets with Indigo. Payment successful meseege was from indigo web as per below:

Payment Status
Transaction ID Payment Status Description
61aed6b[protected] Success
We have sucessfully received your payment of INR 42942 towards your booking with IndiGo, In case you have not received your booking confirmation then you may call us at [protected]

I chat with online indigo agent to ask why not received PNR number so far, so he replied after collecting many relevant information that my payment was not confirmed so he suggest to fresh booking.
He also assure that my money will be refunded in 3-4 days.

My question is after payment success, how can airlines refuse to confirm ticket. Airlines received my money and now they will returned money what is this game?
If I will go for fresh booking, it will be cost me 60000 INR instead of 43000 which i was booked. So why i am going for Loss without my fault.
I am hereby requesting you that please give me my tickets which I booked and indigo already received my money.
Please don't making this cheating game with public.
I want positive response asap.

My name is Mahesh Thummar
My mail ID is [protected]@yahoo.co.in
My contact number - +[protected]

Hope for best.

Regards,
Mahesh Thummar

Trailing messege from bank for your kind reference:

Bank messege
Dear Customer,

An amount of INR 42, 942.00 Debited to Ac XXXXXXXXXXX on 06-MAR-2019 23:45:12 on account of NET TXN: BILLDESK QYBK[protected] INDIGO

I had boarding pass of indigo of date 03march2019. Its schedule departure is 16:55he's. But that day i received message from indigo that flight no.6e 598 is rescheduled at 17:25he's. So i reached at airport with web print boarding pass with pnr mlf89u seat no. 11b at 16:00he's. After security checking they allowed me to go to gate no.16. I reached at the gate at 16:45hrs. There i saw the gate was closed. I asked security to open the gate. But they took my boarding pass and stamped as "canceled". Then they said it is late & gate can't open. So that i returned back to home. By this i lost huge by not reaching destination. Hence here with i claim rs.1lakh as compensation with ticket fare of rs. 7617.
The reason they said me that though flight was reschedule but the boarding time is not reschedule.
My complain is that the message should mention about boarding time also. Like me many other passengers were also suffered. Hence request to do further.

Hi, i have generated travel certificate from indigo site. Money was deducted 400/- from my account and i got blank page but i didn't received any email. Below are the details.

Pnr number: nlc97e
Email id: chandan. [protected]@gmail.com

I called customer care as well, he said you have to make payment again. And i have to submit it today in my office.

Please do needful asap.

I was travelling from kolkata to bangalore on 26th february 2019 through indigo airline - i asked for a cold coffee - the coffee which the air hostess provided was completely smelling and tasting bad as it needs to be kept at a certain temperature but they did not keep at a specified temperature - i am unwell since then - request somebody to call me

I was supposed to fly out of kolkata with the 05:50 flight on march 1 and arrived 1 hour earlier. I found out that the check-in counter (H) was closed, and there was no body there at all. When i rushed to find indigo representatives (At the other side of the airport at counter b), they told me it's too late. I insisted to the three representatives that i'm not late, and it's a small airport, and it's ridiculous that the check-in counter was empty 1 hour before departure. Then three indigo representatives made some calls, and told me that immigration control would not let me in, as they already closed the control for that flight. This is again ridiculous, as the airport immigration service runs non-stop.

I was not helped at all and missed my flight. As a result, i had to spend an additional day in kolkata, and buy another return ticket with an adjusted rate. This is unacceptable.

I request an official apology and a refund of the incurred additional cost of 168.50 sgd.

On 22nd january 2019 i had a flight from kolkata to bangalore at 15:20 pm but morning at 6am i get a call from the indigo airlines that the flight has been cancelled i literally didn't know what to do after checking my mail i got to see that there is an option if i can cancel the flight or book another flight or not but the other flights we at late night that's plus i couldn't contact the indio airlines and i desperately needed to go to bangalore that's why i went for the cancellation option and the flight got cancelled also it was written that the money will be refunded soon but it's almost over one month still it has not yet been refunded.

Good day,

Your application number profile code – (Ig05) you are in s7 group. (Please memories this unique code while calling our hr department for your queries)

The company need 285 resume/candidates for new plant. The company urgently requires candidates as full time. You will be selected according to your resume in which project you have worked.

Batch information –
Vacant seats (Technical profile) - 56
Vacant seats (Non-technical profile) - 43

Experience: 0 to 20 years

Job location: new delhi, pune, bangalore, chennai, mumbai and kolkata & other industrial cities in india (You can choose job location as per your choice however final decision will be as per the company discretion).

Cost to company - salary - rs.22, 000/- to rs.1, 08, 000/- (+) incentives, per month on your performance in interview.

Swetha[protected] is calling and you are selected for ground staff and connected to praveen hr for telephonic interview. Praveen[protected] told you are selected for ground staff supervisor job send you highest qualification, adhar and passport, bank a/c passbook photocopies after 10 minuts get offer letter.
After 2340 rs for security amount then send conformation letter. After praveen told me urgent send 5400 for medical checkup then he sent to whatsapp but the letter is not posted and not received by me after then he told money to ac but he don't tell where is medical checku, address is in medical letter but he don't send to me. Processing continued but don't give address to meet job is real or not i don't know how many people are involved in this process and how much people are cheated by them so please rectify and recover the money from them.