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A
Aria T
from New Delhi, Delhi
Mar 16, 2019
Resolved
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Hi team

I have received this email 2nd time as first time i already paid rs. 900 online through paytm for indigo airlines job back in december 2018 for which i never received any letter nor call nor my money back.

If this is fraud then what action i have to take where to complaint whom to contact as i don't have any information of indigo airlines.

Pfb first email:

Job notification[protected]ae


Profile accepted reminder - indigo airlines [ complete your candidature ]
Let's fly high...

Indigo
Dear candidate,

Indigo airlines batch code - iga18/7707ae

Thank you for submitting your resume/cv for the your desirable post we value your interest in joining our team of professionals in indigo airlines.

I am delighted to inform you that after screening your resume/cv, our selection committee is interested in interview with you for the suitable position.

We are going to conduct interview on 30th december, 2018 from 9am to 6pm.

For complete your candidature please fulfill the form :- apply now - indigo airlines

Last date to register - 12th december, 2018 (Before 11:00 pm)

Request for your consent on prefer date & location for attending interview.

Note: don't wait for the last date, limited vacant positions are left.
(Ignore this message if you have already completed registration process. And, those who have registered, their call letter will dispatched before 1 week from the date of interview).

Best regards,
Indigo airlines

Indigo airlines office:-
Indigo airlines, g-17/20, richmond towers, 12, richard road, bangalore, karnataka 560025

Second email below:

Indigo
Dear candidate,

Indigo airlines batch code - iga18/7707pfa

Thank you for submitting your resume/cv for the your desirable post we value your interest in joining our team of professionals in indigo airlines.

I am delighted to inform you that after screening your resume/cv, our selection committee is interested in interview with you for the suitable position.

We are going to conduct interview on 29th march, 2019 from 9am to 6pm.

For complete your candidature please fulfill the form : - https://hrdgoindigo.in/

Last date to register - 16th march, 2019 (Before 11:00 pm)

Request for your consent on prefer date & location for attending interview.

Note: don't wait for the last date, limited vacant positions are left.
(Ignore this message if you have already completed registration process. And, those who have registered, their call letter will dispatched before 1 week from the date of interview).

Best regards,
Indigo airlines

Indigo airlines office:-
Indigo airlines, g-17/20, richmond towers, 12, richard road, bangalore, karnataka 560025

Kindly help.

Regards
Vinnie
May 3, 2019
Complaint marked as Resolved 
IndiGo customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
IndiGo Customer Care's response
Hi Vinnie,

We have come to know about such fraudulent activities. IndiGo does not charge any money for interviews or recruitment. If you have specific details about such fraudulent activities, please write to us with all the relevant details at "[protected]@goindigo.in".

Regards,
Team IndiGo
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    P
    Paulomi Patra
    from Haridwar, Uttarakhand
    Mar 14, 2019
    Resolved
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    Resolved

    I was travelling from lucknow to kolkata on 6th march, 2019, flight number 6e 0244. I had given 3 baggages st the check-in but i received only two baggages at the kolkata airport. I lodged a complaint regarding this on 6th march itself. I mailed at the customer. [protected]@goindigo.in as well. I have not received any response, neither have a received any compensation. I have faced an utter financial loss due to indigo airlines' negligence. I hope my case to be considered by the indigo airlines else, i think i should take some legal action.
    Apr 26, 2019
    Complaint marked as Resolved 
    IndiGo customer support has been notified about the posted complaint.
    Verified Support
    Mar 18, 2019
    IndiGo Customer Care's response
    Hi Paulomi,

    We are sorry for the experience. Please share your booking reference/ PNR number via private message so we may look into it.

    Regards,
    Team IndiGo
    Dear Paulomi Patra,
    You started the legal action, when you purchased the ticket and
    than you started the 2nd legal action, when you had submitted the unknown compaliant to customer.[protected]@goindigo.in .

    The Indigo air carrier has 15 days to deliver their decision to passenger.
    Please show, by March 25-29, the copies of:
    e-tciket for the 6th March, 2019, Flight number 6E 0244 on route Lucknow - Kolkata issued to passenger (name according to passport)
    text of the complaint:
    - where, when, what happened,
    - what is your loss,
    - your request,
    your data: home, email address,
    signature: type name according to passport
    and
    decision or the absence of the decision of the Indigo aircarrier by by March 25-29.

    Do not harry, try to negotiate the outcome of complain,
    if refused in 15 days, one more time
    by allowing 8 days for the standard compensation and produce the define request in figures towards the aircarrier "I want [full sum ] due to "

    The serious gap of law of India is delay of an execution of obligations (action) is not fined properly, addequately by the government.

    Than the public can see, what the representative of Indigo air carreir can do or can not do.
    The servants of Ministry of Civil Aviation, of DGCA, of office o[censored]P Attorney
    are partcipants of the Indian law by the way.
    Sometimes government servants (employees), with experience of comming, sitting and gong-home of more than 5 years, forget the reason of receiving the salary and the other benefits.

    With best wishes.
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      S
      Sewan jeet singh
      Mar 14, 2019
      Resolved
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      Resolved

      Address: Diwas
      Website: Naukri.com

      They called me for a job as a tagboy and briefed that training salary for the periods of 2 3 months is 21500 after training salary will increase up to 26000 and after six months salary will be up to 30000 first they said me to pay 2500 for form then they again ask me that you to pay 4500 for verification through coporate investigations of india i have paid 7000rs for this process and now they are saying that you are selected in indigo airline as a tagboy they said you have to to 15500 more for salary account this creates dout in my mind that they are cheating me on the name for employment the no. They are calling me are as above [protected] [protected] [protected] [protected] and account no. [protected] ifsc code mahb0000141 a. C. Name y. T infotech a. C. Name bank of maharashtra
      Apr 16, 2019
      Complaint marked as Resolved 
      IndiGo customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2019
      IndiGo Customer Care's response
      Hi Sewan,

      We regret to learn that you were defrauded. IndiGo does not charge any money for interviews or recruitment. Please write to us about this incident and the people involved at " [protected]@goindigo.in". In case you want to apply for a position with IndiGo, please visit https://careers.goindigo.in."

      Regards,
      Team IndiGo
      Hi, Seewan did you do anything after to get back the money or do you lodged any complaint on this matter? Or suggest me cos I am fall in this trap?
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        D
        dc_11
        from Ahmedabad, Gujarat
        Mar 14, 2019
        Resolved
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        Address: Ahmedabad, Gujarat, 382480

        Pnr no. Wcq4gf

        Sir,
        As i got mail from your side that my flight schedule from delhi to srinagar will be change.
        As per your mail i try to modify the main flight from ahmedabd to delhi as per option provided by you.
        When i change my ahmedabd to delhi flight.
        You change my delhi to srinagar flight again... It will be not accepted by me.
        I want to reach srinagar as early as possible. And dont want to stuck at airport for more hours...
        If i change my first flight from ahmedabad to delhi it effect to delhi to srinagar flight then i dont want to change my ahmedabd to delhi flight.
        Please keep it as per your sujested schedule.

        I try to call and talk with your customer care 2 times but, after 5 miunts call automatically cut.
        Apr 15, 2019
        Complaint marked as Resolved 
        IndiGo customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2019
        IndiGo Customer Care's response
        Hi,

        We are extremely sorry for the inconvenience caused due to the change in flight schedule. However, we believe that our Customer Care team has assisted you in this regard.

        Regards,
        Team IndiGo
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          D
          devkiyara
          from Agra, Uttar Pradesh
          Mar 14, 2019
          Resolved
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          Recently i received an offer from indigo airlines regarding ground staff vacancies in which they demand rs 2000 in order to generate my id and for being able to participate in first round interview. Than for second round interview they demand 6800 rs for documents verification which i denied to pay. They told me my resume was selected from jolly grand airport dehardun.
          Does indigo demand money to recruit?
          Apr 15, 2019
          Complaint marked as Resolved 
          IndiGo customer support has been notified about the posted complaint.
          Verified Support
          Mar 14, 2019
          IndiGo Customer Care's response
          Hi,

          We have come to know about such fraudulent activities. IndiGo does not charge any money for interviews or recruitment. If you have specific details about such fraudulent activities, please write to us with all the relevant details at " [protected]@goindigo.in"."

          Regards,
          Team IndiGo
          Good evening sir/madam,

          Today I got an call from [protected] and asking for job search and he give me his email ID which is [protected]@outlook.com then I have sended my documents on this mail ID
          After that they give an mail from [protected]@email.com ask for 2200 payment

          Is this correct or it is fake job offer
          regards
          Sagar
          IndiGo Customer Care's response, Aug 13, 2019
          Verified Support
          Hi Sagar

          Please be informed that the E-mail ID mentioned does not belongs to the company. IndiGo never charges any fees for conducting interviews. Company will not be responsible for any payment you make in response.

          Regards,
          Team IndiGo
          Good evening sir/madam,

          Today I got an call from [protected] and asking for job search and he give me his email ID which is [protected]@outlook.com then I have sended my documents on this mail ID
          After that they give an mail from [protected]@email.com ask for 2200 payment

          Is this correct or it is fake job offer
          regards
          Sagar
          IndiGo Customer Care's response, Aug 14, 2019
          Verified Support
          Hi Sagar,

          Please be informed that this is not issued by the company. IndiGo never charges any fees for conducting interviews. Company will not be responsible for any payment you make in response.

          Regards,
          Team IndiGo
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            M
            melwyn.bryan
            Mar 13, 2019
            Resolved
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            Address: Mumbai City, Maharashtra

            My wife recieved email stating job opportunity at indigo airlines on various positions and further there would be registration fee which need to pay before the procedure, as my wife was ex cabin crew and she is well educated with indigo official site and here i'm bringing this complain to the concerned department so that no innocent people will suffer further more. Please find sttached copy which we got througj email.

            Hope indigo legal team will act against this.
            Apr 19, 2019
            Complaint marked as Resolved 
            IndiGo customer support has been notified about the posted complaint.
            Verified Support
            Mar 14, 2019
            IndiGo Customer Care's response
            Hi Melwyn,

            We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. Further, we have raised this with the concerned team.

            Regards,
            Team IndiGo
            Colombo to Chennai to Delhi
            Bought duty free bottles in Colombo. They were not allowed as check-in in Chennai and airlines suggested me to put it as luggage.
            Both the bottles are broken now although fragile written.
            Who will reimburse me the money ??
            IndiGo Customer Care's response, Mar 14, 2019
            Verified Support
            Hi Anupam,

            We are sorry for the experience. Please confirm if the damage is reported to our staff at the arrival?

            Regards,
            Team IndiGo
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              C
              cpkushwah
              Mar 11, 2019
              Resolved
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              Address: 15 Darga park soc., D-cabin, Sabarmati, 380019

              I have booked a flight with my pnr llz56h from jaipur to ahmedabad on 11march 2019 where i have done my webcheck in the my flight and i am having my seat no... I reached about 0714 hrs where my depature was on 0755 hrs.. I have my brother with me in same time with webcheckin done with different pnr.. He was allowed to go but i denied,, in a very inappropriate way... They just walked from the counter leaving me confused.. Nobody from indigo helped me and on top of them yelled on me.., have i took any liability on you.
              And i spoke with mr. Ankit he didnt listened anything.. He was a tape recorder and said you’ll we’ll getting refund of rs.600
              Nobody is ready to listen that i am having a seat no. And i have done webcheckin.. All my planning are being disturbed just beacuse of this and abundance of mental agony
              Apr 18, 2019
              Complaint marked as Resolved 
              IndiGo customer support has been notified about the posted complaint.
              Verified Support
              Mar 13, 2019
              IndiGo Customer Care's response
              Hi,

              We understand missing a flight could be distressful. As checked, our Customer Relations team is working on the raised concern and shall respond to you at the earliest.

              Regards,
              Team IndiGo
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                Geeta Kushwha
                Mar 11, 2019
                Resolved
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                I have booked a flight with my pnr llz56h from jaipur to ahmedabad on 11march 2019 where i have done my webcheck in the my flight and i am having my seat no... I reached about 0714 hrs where my depature was on 0755 hrs.. I have my brother with me in same time with webcheckin done with different pnr.. He was allowed to go but i denied,, in a very inappropriate way... They just walked from the counter leaving me confused.. Nobody from indigo helped me and on top of them yelled on me.., have i took any liability on you.
                And i spoke with mr. Ankit he didnt listened anything.. He was a tape recorder and said you’ll we’ll getting refund of rs.600
                Nobody is ready to listen that i am having a seat no. And i have done webcheckin.. All my planning are being disturbed just beacuse of this and abundance of mental agony
                Apr 15, 2019
                Complaint marked as Resolved 
                IndiGo customer support has been notified about the posted complaint.
                Verified Support
                Mar 14, 2019
                IndiGo Customer Care's response
                Hi Geeta,

                We are sorry for the experience. As checked, our Customer Relations team is in touch with you in this regard.

                Regards,
                Team IndiGo
                Can u plz says that this offer letter ki fake or real..They had taken 2800 for written test and later they had conducted hr telephonic interview..need help
                IndiGo Customer Care's response, Mar 13, 2019
                Verified Support
                Hi Anand,

                We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. Further, we have highlighted this to the concerned team.

                Regards,
                Team IndiGo
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                  S
                  Sugam Pathak
                  from Delhi, Delhi
                  Mar 11, 2019
                  Resolved
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                  Address: Faridabad, Haryana, 121005

                  I had indigo flight# 6e 198 from mumbai to delhi pnr# pmbr6r yesterday i. E. 10.03.19, and my checked in baggage was mishandle so badly that its lock is broken, also it was open from the one side and it cause me loss of atleast 7000 inr.
                  2# during the flight i asked one of the crew member that i would like to order some food via card payment, she said let me check and come back to but all staff members were so busy in their gossips that no one turned up, what kind of service you people provide. Start taking feedback from random travellers because only good looking crew members is not just only solution to good service delivery.
                  Apr 20, 2019
                  Complaint marked as Resolved 
                  IndiGo customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 14, 2019
                  IndiGo Customer Care's response
                  Hi Sugam,

                  We're sorry to hear you had such an experience with us. Please confirm if the damage is reported to our staff at the arrival airport. Further, we are sharing your feedback regarding our crew for the necessary briefing.

                  Regards,
                  Team IndiGo
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                    Mamta245
                    Mar 11, 2019
                    Resolved
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                    Address: Khordha, Odisha

                    I received a text msg on my phone that i was selected for ground staff in airlines. When i called the number ([protected]), he said i was selected for ground staff for which i need to pay rs.2000 (Refundable) for registration i". After registration, he sent me payment details then i was asked to send my datails and other documents by mail. And i received a link for online test which had 20 questions for 30 mins. I completed the test after which he called me for 2nd round of selection i. E, telephonic round for which i was asked to pay rs.6800 (Refundable) for document verification. I had not paid the amount i am in doubt. He also said me that after telephonic round there will be a face to face interview in the biju pattanaik airport bhubaneswar. After my interview i would receive the paid amount. And he also assured me that i will be selected in the interview and my salary will be rs.35, 000 per month. I am very confused. Plz help me.
                    Apr 14, 2019
                    Complaint marked as Resolved 
                    IndiGo customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 11, 2019
                    IndiGo Customer Care's response
                    Hi Mamta,

                    We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. Further, we have highlighted this to the concerned team.

                    Regards,
                    Team IndiGo
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                      N
                      nishantgaur063
                      from Gho Manhasan, Jammu and Kashmir
                      Mar 11, 2019
                      Resolved
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                      Resolved

                      I have booked a flight from delhi to port blair via chennai (Pnr : shnjft) and return flight from port blair to delhi via chennai (Pnr : wdmqxs).
                      I got a the combined invoices from delhi to port blair. I want a break up invoice mentionioning charges separately from delhi to chennai and chennai to port blair. And provide me the invoice showing segregated fare charged for return journey. I want this segregated invoice for both to and fro journey for the purpose of reimbursement as per leave travel concession (Ltc).
                      Apr 14, 2019
                      Complaint marked as Resolved 
                      IndiGo customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 11, 2019
                      IndiGo Customer Care's response
                      Hi Nishant,

                      We believe that our Customer Relations team has already assisted you in this regard.

                      Regards,
                      Team IndiGo
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                        4
                        4Oneness
                        from Ahmedabad, Gujarat
                        Mar 10, 2019
                        Resolved
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                        I was flying a domestic flight from bangalore to ahmedabad 1/23 and i did not know about weight limits for checked bags. The woman at the counter named beena checked the weight of my bags and said they were over weight, and for 4800 rupees i could cover the cost of the extra weight. I reluctantly agreed (Flight itself 6300 rupees) and gave my credit card. Then she said she made a mistake, i had to pay 6000 rupees extra. I asked to speak to manager kiran who said now i had to pay 7200 rupees and didn't care that i had been offered before 4800 rupees and 6000 rupees and was very rude and dismissive and would not listen. I do not think it is good business for an company to offer a price, once it is agreed then raise the price... Then once the customer complains about raising the price to raise it again. So i have lost interest in doing business with indigo going forward.
                        Apr 12, 2019
                        Complaint marked as Resolved 
                        IndiGo customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 11, 2019
                        IndiGo Customer Care's response
                        Hi,

                        This is not the experience we want our customers to have. We would like to look into this, please share your PNR number via private message.

                        Regards,
                        Team IndiGo
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                          P
                          Pavan6366
                          Mar 8, 2019
                          Resolved
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                          Resolved

                          I'm getting fraud career mails from indigo airlines hr and i have submitted a Google form.After submitting it I got another mail, in that it is asking to pay the amount of Rs.900.please check it once and I don't want to get any fraudulent emails about careers.Why I am getting like these mails.Not only this but I am getting so many times like this but why I don't know
                          Apr 14, 2019
                          Complaint marked as Resolved 
                          IndiGo customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 11, 2019
                          IndiGo Customer Care's response
                          Hi Pavan,

                          We would like to clarify that the attached letter was not issued by IndiGo and also, the email ID mentioned does not belong to IndiGo. On the same note, it is also pertinent to mention here that the Company does not indulge in the practices of collecting any processing/enrollment fees from job aspirants/candidates. Further, we have highlighted this to the concerned team.

                          Regards,
                          Team IndiGo
                          I have deposited ₹ 9600 and ₹ 11328 rs for interview call letter where requst by offficeial indigo e mail id. But till, neither the cal letter received nor the amount received back. Now it seems like employees in the indigo aviation who are having money from public. pls resolve the issue
                          IndiGo Customer Care's response, Mar 13, 2019
                          Verified Support
                          Hi Aditya,

                          We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. Further, we have highlighted this with the concerned department.

                          Regards,
                          Team IndiGo
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                            M
                            Mhpatel
                            Mar 7, 2019
                            Resolved
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                            Resolved

                            Dear Sir,

                            Yesterday I booked tickets with Indigo. Payment successful meseege was from indigo web as per below:

                            Payment Status
                            Transaction ID Payment Status Description
                            61aed6b[protected] Success
                            We have sucessfully received your payment of INR 42942 towards your booking with IndiGo, In case you have not received your booking confirmation then you may call us at [protected]

                            I chat with online indigo agent to ask why not received PNR number so far, so he replied after collecting many relevant information that my payment was not confirmed so he suggest to fresh booking.
                            He also assure that my money will be refunded in 3-4 days.

                            My question is after payment success, how can airlines refuse to confirm ticket. Airlines received my money and now they will returned money what is this game?
                            If I will go for fresh booking, it will be cost me 60000 INR instead of 43000 which i was booked. So why i am going for Loss without my fault.
                            I am hereby requesting you that please give me my tickets which I booked and indigo already received my money.
                            Please don't making this cheating game with public.
                            I want positive response asap.

                            My name is Mahesh Thummar
                            My mail ID is [protected]@yahoo.co.in
                            My contact number - +[protected]

                            Hope for best.

                            Regards,
                            Mahesh Thummar

                            Trailing messege from bank for your kind reference:

                            Bank messege
                            Dear Customer,

                            An amount of INR 42, 942.00 Debited to Ac XXXXXXXXXXX on 06-MAR-2019 23:45:12 on account of NET TXN: BILLDESK QYBK[protected] INDIGO
                            Apr 8, 2019
                            Complaint marked as Resolved 
                            IndiGo customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 08, 2019
                            IndiGo Customer Care's response
                            Hi Mahesh,

                            This doesn’t sound right. Please be assured one of our representatives will contact you to address this.

                            Regards,
                            Team IndiGo
                            Verified Support
                            Mar 08, 2019
                            IndiGo Customer Care's response
                            Hi Mahesh,

                            We tried reaching you on the above-mentioned number but were not able to connect. We request you to send your alternate contact number and a convenient time via private message for us to get in touch with you.

                            Regards,
                            Team IndiGo
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                              Pcdwr
                              Mar 5, 2019
                              Resolved
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                              Address: 2/229; Railway Quarter, Western Railway staff colony, S.V.ROAD, BANDRA WEST, MUMBAI-50., Mumbai City, Maharashtra, 400050

                              I had boarding pass of indigo of date 03march2019. Its schedule departure is 16:55he's. But that day i received message from indigo that flight no.6e 598 is rescheduled at 17:25he's. So i reached at airport with web print boarding pass with pnr mlf89u seat no. 11b at 16:00he's. After security checking they allowed me to go to gate no.16. I reached at the gate at 16:45hrs. There i saw the gate was closed. I asked security to open the gate. But they took my boarding pass and stamped as "canceled". Then they said it is late & gate can't open. So that i returned back to home. By this i lost huge by not reaching destination. Hence here with i claim rs.1lakh as compensation with ticket fare of rs. 7617.
                              The reason they said me that though flight was reschedule but the boarding time is not reschedule.
                              My complain is that the message should mention about boarding time also. Like me many other passengers were also suffered. Hence request to do further.
                              Apr 16, 2019
                              Complaint marked as Resolved 
                              IndiGo customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 11, 2019
                              IndiGo Customer Care's response
                              Hi,

                              We understand missing a flight could be distressful. However, to ensure a hassle-free experience for everyone, we have to follow certain protocols like closing the boarding gate before 25 mins of flight departure. Sadly, you had reported at 1704 hrs for which is 21 mins prior from the departure time. Hence, we were unable to allow onboard. Now, you may claim refund towards no show taxes. Kindly contact the respective travel portal used for making the booking.

                              Regards,
                              Team IndiGo
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                                chandan.krk
                                from New Delhi, Delhi
                                Mar 5, 2019
                                Resolved
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                                Hi, i have generated travel certificate from indigo site. Money was deducted 400/- from my account and i got blank page but i didn't received any email. Below are the details.

                                Pnr number: nlc97e
                                Email id: chandan. [protected]@gmail.com

                                I called customer care as well, he said you have to make payment again. And i have to submit it today in my office.

                                Please do needful asap.
                                Apr 9, 2019
                                Complaint marked as Resolved 
                                IndiGo customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 06, 2019
                                IndiGo Customer Care's response
                                Hi Chandan,

                                We are sorry for the experience. As checked, our Social Media team is in touch with you on Twitter and shall respond to you soon.

                                Regards,
                                Team IndiGo
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                                  R
                                  Rinkz
                                  from Bengaluru, Karnataka
                                  Mar 4, 2019
                                  Resolved
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                                  Resolved

                                  I was travelling from kolkata to bangalore on 26th february 2019 through indigo airline - i asked for a cold coffee - the coffee which the air hostess provided was completely smelling and tasting bad as it needs to be kept at a certain temperature but they did not keep at a specified temperature - i am unwell since then - request somebody to call me
                                  Apr 20, 2019
                                  Complaint marked as Resolved 
                                  IndiGo customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 11, 2019
                                  IndiGo Customer Care's response
                                  Hi,

                                  We are sorry to know that. We’ve noted your feedback & we’ll share it with our concerned department for future consideration.

                                  Regards,
                                  Team IndiGo
                                  Verified Support
                                  Mar 14, 2019
                                  IndiGo Customer Care's response
                                  Hi,

                                  Also, we request you to share your PNR or contact number via private message so we may contact you.

                                  Regards,
                                  Team IndiGo
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                                    A
                                    Alexander Svitych
                                    Mar 3, 2019
                                    Resolved
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                                    Resolved

                                    Address: 29 Prince George's Park, Residence 3, Block 11, #10-16, Attn.: C, 118426

                                    I was supposed to fly out of kolkata with the 05:50 flight on march 1 and arrived 1 hour earlier. I found out that the check-in counter (H) was closed, and there was no body there at all. When i rushed to find indigo representatives (At the other side of the airport at counter b), they told me it's too late. I insisted to the three representatives that i'm not late, and it's a small airport, and it's ridiculous that the check-in counter was empty 1 hour before departure. Then three indigo representatives made some calls, and told me that immigration control would not let me in, as they already closed the control for that flight. This is again ridiculous, as the airport immigration service runs non-stop.

                                    I was not helped at all and missed my flight. As a result, i had to spend an additional day in kolkata, and buy another return ticket with an adjusted rate. This is unacceptable.

                                    I request an official apology and a refund of the incurred additional cost of 168.50 sgd.
                                    Apr 11, 2019
                                    Complaint marked as Resolved 
                                    IndiGo customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 11, 2019
                                    IndiGo Customer Care's response
                                    Hi Alexander,

                                    We totally understand the discomfort you must have faced. Please know that check-in counter for international flights closes 75 mins prior to the scheduled departure time of the flight which is also mentioned on the itinerary. Further, our Customer Relations team is in touch with you and We regret to inform you that we won’t be able to advise otherwise from what has been shared in the email. We hope for your understanding.

                                    Regards,
                                    Team IndiGo
                                    I am Harisudaar, I applied a air ticketing job through shine .com after 2 days they call me and explain about the 3 level interview . and they told me to pay 2000 for application fees, security charge, medical charge totally 15000. They send me an offer letter from indigo airline is this original plzzz clarify
                                    IndiGo Customer Care's response, Mar 6, 2019
                                    Verified Support
                                    Hi Harisudaar,

                                    At the outset, we would like to clarify that the attached letter was not issued by IndiGo. On the same note, it is also pertinent to mention here that the Company does not indulge in the practices of collecting any processing/enrollment fees from job aspirants/candidates. Further, we would request you to please visit our Careers website and upload your resume at https://bit.ly/2hglmLT. We hope your query has been addressed.

                                    Regards,
                                    Team IndiGo
                                    Mujhe koi information nhi Di gayi aur flight ka time jo tha wo bhi nhi bataya gaya mai consumer forum me complaint karunga
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                                      P
                                      Protyusha
                                      Mar 3, 2019
                                      Resolved
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                                      On 22nd january 2019 i had a flight from kolkata to bangalore at 15:20 pm but morning at 6am i get a call from the indigo airlines that the flight has been cancelled i literally didn't know what to do after checking my mail i got to see that there is an option if i can cancel the flight or book another flight or not but the other flights we at late night that's plus i couldn't contact the indio airlines and i desperately needed to go to bangalore that's why i went for the cancellation option and the flight got cancelled also it was written that the money will be refunded soon but it's almost over one month still it has not yet been refunded.
                                      Apr 11, 2019
                                      Complaint marked as Resolved 
                                      IndiGo customer support has been notified about the posted complaint.
                                      Mar 08, 2019
                                      Updated by Protyusha
                                      It's been 5 days yet no action has been taken regarding the matter. I am really disappointed with the services of indigo airlines.
                                      Verified Support
                                      Mar 11, 2019
                                      IndiGo Customer Care's response
                                      Hi Protyusha,

                                      Sorry for the delayed response. Let us get this checked. Kindly send us your PNR via private message so we may check.

                                      Regards,
                                      Team IndiGo
                                      मैं जब दिल्ली एयरपोर्ट पर थी ओर अपने सामन को चेक इन करवा रही थी तो मेरा छोटा लाल रंग का बैग सामान की ट्रॉली में रहे गया था तो क्या आप मुझे वह बेग कानपुर तक पहुँचवा देगें।
                                      IndiGo Customer Care's response, Mar 11, 2019
                                      Verified Support
                                      Hi Pakeeza,

                                      We understand your concern. Please share your PNR number via private message so we may assist you.

                                      Regards,
                                      Team IndiGo
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                                        Vivekdriving
                                        from Doiwala, Uttarakhand
                                        Mar 3, 2019
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                                        Address: Dehradun, Uttarakhand, 248001

                                        Good day,

                                        Your application number profile code – (Ig05) you are in s7 group. (Please memories this unique code while calling our hr department for your queries)

                                        The company need 285 resume/candidates for new plant. The company urgently requires candidates as full time. You will be selected according to your resume in which project you have worked.

                                        Batch information –
                                        Vacant seats (Technical profile) - 56
                                        Vacant seats (Non-technical profile) - 43

                                        Experience: 0 to 20 years

                                        Job location: new delhi, pune, bangalore, chennai, mumbai and kolkata & other industrial cities in india (You can choose job location as per your choice however final decision will be as per the company discretion).

                                        Cost to company - salary - rs.22, 000/- to rs.1, 08, 000/- (+) incentives, per month on your performance in interview.
                                        IndiGo customer support has been notified about the posted complaint.
                                        I have also received email for job opening I have send them cv now I am worried is it possible to misuse our personal information . If there are many complaint I don't understand how can indigo people take it lightly they should take action against this . I am attaching hereby there mails
                                        IndiGo Customer Care's response, Mar 6, 2019
                                        Verified Support
                                        Hi,

                                        We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorised officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates.

                                        Regards,
                                        Team IndiGo
                                        I miss my flight bcz of your staff
                                        IndiGo Customer Care's response, Mar 6, 2019
                                        Verified Support
                                        Hi Nirav,

                                        We are sorry to hear about your experience. We believe our customer relations team is in touch with you and has responded to your last mail. We request you to kindly check and write back to the same email id for further clarification.

                                        Regards,
                                        Team IndiGo
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