MakeMyTrip India Complaints & Reviews

I have reserved hotel in langkawi for 2 days.

Check-in date: 24/06/19
Check out date: 26/06/19

Booking no: nh[protected].

The payment was completed and received an invoice from make my trip.

Also received a booking confirmation email from makemytrip.

Now they are saying there was a technical error and the booking is picked up on wrong rates as because the...

1) my online bus booking on 21.4.2019 was with pnr-548486ne /nu [protected].
2) i was informed over phone by bus operator on 21.4.2019, early morning that police has seized their bus which was suppose to leave at 8:20am from ranchi. So bus timing has been pre poned to 7:40am.
3) even after reaching bus stand before time, it was noticed that as local police was hunting on buses, it was totally uncertain about departure of...

I am facing a booking issue regarding my flight from delhi to goa everything goes smooth but in the last when i enter my otp it gets failed. Please look after it as price are hiking everyday it will make the issue more complicated. I have to make other bookings through it as it is wonderful facility by make my trip i want make maximum out of it.
It will be highly appreciated if it resolves timely.
Thank you....

Hi my name is kailash and i have booked a ticket on behalf of kevla nand from sale team of makemytrip.com on 10th apr-19 but executive made some mistake and regarding the same i have checked with backend team. They update me from we will checked with airlines and get back with you asap.
Today morning i have made a call though my no [protected] to team and supervisor mr. Sriraj is there and he told me i will give you revert within 2...

I had booked a flight for travel to kerala through make my trip but i have not received the cashback yet i had lodged my complaint thru watsapp as well but couldn't get it resolved. Tgey had told me to write to the customer care
The last four digit of my booking id is 4488
Please do the needful at the earliest
It was wrotten that within 30 days i will receive the cashback but it wasn't received
Pleae see...

Dear sir/mam,

I win two tickets in make my trip knok knok contest which held on 7 th april 2019 for istanbul when i call to make my trip executive they said that they will arrange call back for the same and last 10 days i am calling for same issue and getting same reply. They are not interested to give tickets if they are not interested to give then why they run such type of contest and cheat innocent public requested you...

When i booked a holiday to udaipur through mmt (Booking id-nl[protected] i thought this trip will end well but after that all hell broke loose. My whole trip had problems of plenty and was marred by irresponsible mmt representatives who refused to help me timely and sometimes spoke in nonchalant tones. I am thinking of filing a case through a legal firm but first wanted to raise the issue here. I represent a legal firm so i know my rights.br...

I had requested to initiate partial refund for jet airways on booking reference (Pnr) - iohssq, booking id: nn[protected]
Please refund only the jet airways flight and keep air india tickets intact as it is a separate ticket. They sentan email asking me to contact on 1800 number wich says they are only helping pax in the next seven days. They respond on twitter or facebook by repeating the same message and saying thankyou etc.br...

We have paid gst for all the trips booked through makemytrip, but now while filing the returns, we notice that the bill is not visible on gst site. We tried all the possible makemytirp contact nos. For clarification, but either the nos. Are wrong or they are only for booking or they are not answering our query. They just keep on transferring the line....

I booked hotels in munnar on 17th and 18th of april. I cancelled it on 11th of april and my refund amount didnt get reflected to the account which i used to pay for the hotel. These cheating makemytrip credited it on their wallet. Now i called them and complained and raised a refund. The next morning i checked my cash wallet in mmt the money is not there and it didnt credited to original account which i used for paying. Now they are telling...

I made a booking through make my trip website on a jet airways flight. My pnr number is qwhnat. I had booked under zero cancellation policy. On 21 march 2029 i cancelled my round trip delhi mumbai delhi. I was promised that i will receive my refund within 7 working days. But now i am told that i will receive my payment only after the airline refunds them the amount. What is the use of zero cancellation policy if mmt is not responsible for...

I recently booked a flight from ahmedabad to lusaka, zambia then decided to cancel it 2 days after because something else came up, now i've requested for my refund and nothing has been done about it. I was advised to send an email to [protected]@makemytrip.com which i did but nothing has been done about my issue, i've not got my refund or heard from them, instead i get an automated email response. Kindly assist me....

Dear concerned,

This is regarding my international tickets booking for the vacations having following booking ids on 22nd feb, 19 :

- nn[protected]
- nn[protected]
- nn[protected]

These bookings were done for jet airways & there has been news that jet airways has suspended their international operations. We are in a fix and totally stranded as we have already planned everything...

This is a follow up email regarding processing of our visa application pending before bobby nagar. We have forwarded our documents to mmt on a trust basis further we have sent many emails for confirmation on receipt of documents. However there is no response from visa department. We have booked tickets for singapore for25 th april if anu non compliance happens than mmt shall be solely responsilble for that. Please get our visa’s done at...

I have booked my ticket through make my trip website, bus name universal bus, pnr number: ubs86676, bangalore to sattur, 5 april 2019, 6.45 pm, seat number: e3. This bus was cancel by universal travels, ticket amount not refund yet. Please return my amount early as possible. Thanks.

The above massage is clearly explained, what details you want to proceed.
Please return my money early as possible....

With reference to audio clip that we sent you, your executive confirmed that there was no baggage allowance information mentioned on our E-ticket. He asked us to email our e ticket and payment slip for extra baggage and you will reimburse the amount because it was your mistake that baggage allowance was not mentioned on our E-ticket.
I have been taking follow up every alternate day. Every time i talk to different representative and...

Booking id: nf[protected]
I had done my flight booking on the mobile using makemytrip app. On the dash board it was advertised that upto rs1000 discount shall be available if payment is made using hdfc credit card. I made payment through hdfc credit card but have not received any discount. On enquiry i was told that i had not applied the discount code. On the mobile app there was no mention of applying any code upfront. Only requirement...

Hi,
I had booked round trip flight jet airways (9w-433) and indigo airlines (6e-459) from bom to ixe, although e-ticket showed as it is confirmed later both the flights got cancelled and also no money was refunded. Kindly requesting you to refund money asap

Flight details:
1. Booking id: nf[protected]
Date: mon, 15 apr '19 - mon, 15 apr '19
Flight: jet airways (9w-433)
Passenger name:...

MakeMyTrip issued us wrong tickets for international travel after taking full payment. On returning back, airlines not found child name in their system. On complaining about long they issued stand by invalid boarding pass without seat no. and Manipulated PNR. On communication with MakeMyTrip, they have agreed of their BIG MISTAKE but not refunding the amount.

We have to purchase all new fresh tickets worth Rs.185000 for next...

I had booked a holiday package through mmt nl[protected] to singapore from mumbai on 05.05.2019. I had been assigned a relationship officer ms. Deny davis. On 11.04.2019 i received a message from make my trip that my jet airways flight has been cancelled from mumbai to singapore and i need to claim the complete refund through mmt. On enquiring about the same through my relationship officer, till date i have not received a single response...