Max Life Insurance Complaints & Reviews

Address: Nagpur, Maharashtra, 440002

I have insurance from max insurance no[protected] from july 2007 but in aug 2016 and mar 2017 double premium was deducted from my account. I have complaints for this at your wardhaman nagar branch nagpur. I have met with mr devendra pauniar regarding this problem. He said he mail to concern person but yet to receive any reply. I have call sevral time to mr devendra but he dose not reply. I have not met such hopless and unprofessional person. I have posted thsi in hope my issue will sort

Apr 8, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2018

Max Life Insurance Customer Care's response Dear S ujjwallad79, Our customer representative is working on your concern and will share a resolution with you by tomorrow.

Regards,
Max Life Insurance

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Address: 410210

Website: Max life insurance

I purchased 3 policies total of rs 97500/- from your borivali office agent prashant. At the time of purchasing policy he explained me lot of benefits from policy later i came to know the agent fooled me, the policy which he gave doesn't have much benefits as quoted by your agent.
Also he gave me all original papers after 2months due to which i was not able to avail your return policy benefit.
I tried to contact him but now he totally neglects me.
I request you to look into the matter and please return my money back as it's my hard earned money and am not so rich to let go nearly 1lac rs.
Hope you will do the needful.
Pls update me on my email address.
Manoj. [protected]@yahoo.co.in

Apr 8, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2018

Max Life Insurance Customer Care's response Dear Manoj, The inconvenience caused is deeply regretted. Please share your policy/contact details on [protected]@maxlifeinsurance.com so that our customer representative will get in touch with you to resolve your concerns. Please mention Ticket No. 18667686 in the subject line.

Regards,
Max Life Insurance

Verified Support

Mar 06, 2018

Max Life Insurance Customer Care's response Dear Dr.Manoj, We have not received your contact details which would have helped us to get in touch with you to resolve your concern. Your may inbox us your contact details or write to us at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance

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Sir,
I am sorry to inform you that I have approached Axis Bank Nuapada Branch for provide of Money receipt against my above Policy No several time but I am helpless to receipt of the Money receipt of my 2nd term deposit of premium against Policy No[protected] which i need to filein my office for calculation of Income tax rebate.

Apr 8, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2018

Max Life Insurance Customer Care's response Dear Chitteswari, The inconvenience caused is deeply regretted. Our customer representative will get in touch with you shortly to resolve your concerns.

Regards,
Max Life Insurance.

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Address: Kottayam, Kerala, 686016

Website: Max life insurance

I am dr anitha p from kottayam who has a max life life gain plus 20 yr 6 pay policy no.[protected] policy number.

I am truly depressed with this policy. They only know to demand money.

So far i haven't received any money or information from them even after 5 payments. Its a shame to be so irresponsible.

At the minimum, they need to contact me at my email [protected]@gmail.com and give details on my benefits of when i will get what amount and so on

Mar 29, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Feb 25, 2018

Updated by jmohanms Policy No:[protected]

Verified Support

Feb 26, 2018

Max Life Insurance Customer Care's response Dear Dr. Anitha, We regret the inconvenience caused to you. We checked our records but the policy number shared by you is not correct. Please share your contact number and correct policy number and our customer representative will get in touch with you to share all policy related details with you. You may write to us at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance

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Address: Darjeeling, West Bengal, 734101

I anjali thami have been misleaded to get max life life gain premier having policy electronic application no[protected]. I never asked to acquire this. All this happen in acquiring loan from axis bank darjeeling branch. And a sum of rs 56430 automatically deducted from my account as initial payment without my consent. I told this to tele verifier of max life insurance but they did not respond properly. Plz help

Mar 29, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Max Life Insurance Customer Care's response Dear Anjali, Thanks for sharing your concern and the policy number. Our customer representative will get in touch with you to understand your concern and offer suitable solution.

Regards,
Max Life Insurance

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N

Neelamurugan

from Chennimalai, Tamil Nadu

Feb 26, 2018

My insurance number is[protected].my name C.Neelamurugan.my insurance date is 17/02/2018.but I payed early in 01/02/2018.so sent resiept copy to my mail [protected]@gmail.com

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A

Agnes Anjali Thami

from Baghdogra, West Bengal

Feb 27, 2018

I anjali thami had lodged a complaint against automatic fund deduction of rs 56430 from my axis bank account darjeeling branch. The agent of the said bank has pursuaded me to cancel the said policy. If this happens i have no complaint against them.. yours faithfully anjali thami.

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A

Agnes Anjali Thami

from Baghdogra, West Bengal

Feb 27, 2018

I anjali thami had lodged a complaint against sudden and automatic fund deduction of rs 56430 from my axis bank darjeeling account. After your sincere effort the bank agent has pursuaded me to cancel the said policy no[protected] at the earliest. If cancellation of the said policy occurs i have no objection against the company and its authorized agent. In this regard i would like to thanks ur team for timely cooperation and suggestion. Yours sincerely anjali thami mob no [protected]

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Address: Hyderabad, Andhra Pradesh, 500070

Hi readers,

I have taken the above policy in 2014, at the time of taking agent said that it can be surrendered after 4 consecutive term payments are completed. I have paid rs.51, 125.03 each term i. E. Around rs.204500/-. When i have contacted customer care they mentioned i will get only half of the amount, now i am shocked. These people have cheated me. Do not buy any life insurance product from max life. They are cheating people.

Thanks & regards,
Kiran gollapalli

Apr 1, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Max Life Insurance Customer Care's response Dear Kiran GVR, The inconvenience caused is deeply regretted. Our customer representative will get in touch to resolve your concerns.

Regards,
Max Life Insurance

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Address: Ghaziabad, Uttar Pradesh, 201005

The policy was wrongly sold to me, as per the max life insurance folks, its their partner axis banks mistake but none are accepting it and i am in a fix, why are such companies are allowed to operate, how can they eat away someone's hard earned money? Both the parties now are taking very long to respond and every time they say sorry as per the policy guidelines issued by irdai, they are not suppose to pay or refund my money.

Mar 29, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Max Life Insurance Customer Care's response Dear Deepak, The inconvenience caused is deeply regretted. Our customer representative will get in touch to resolve your concerns.

Regards,
Max Life Insurance.

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I paid premium of Rs 15337 online for my policy no[protected]. The transaction was successful. The message for the same was also received. The acknowledgement receipt for the payment is not received and can not be generated by OTP. The message displayed is." sorry no records found for this policy for 2017-18.

Feb 21, 2018

Updated by sumansoral I paid premium of Rs 15337 online for my policy no[protected].The transaction was successful. The message for the same was also received. The acknowledgement receipt for the payment is not received and can not be generated by OTP. The message displayed is " sorry..no records found for this policy for 2017-18

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I have purchase a policy with max life and the benefit/illustration documents shown to me while buying the policy was different and after paying all the 6 payment installment i come to know that the benefit/illustation document was different and max life have not even taken signature in that documents
They have purposely hided the data and tken my money with fraud.

I told that since i have not signed all the terms and condition paper so legally you are holing my money illegally.

I have following continously for 9 months with max life i have shown all the documents to the max life employee and representative where my signature is missing but they are not giving back my hard earn money.

Have send them legal notice for the same still they havent replied/

I am getting menatlly harassed by max life.

Mar 31, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Max Life Insurance Customer Care's response Dear Nidhi, our team has sent you a letter explaining the stand taken by Max life insurance regarding your complaint. Incase you are not satisfied by the resolution, you may write to the insurance ombudsman about it for which the details are given on our website.

Regards,
Max life insurance

Verified Support

Feb 28, 2018

Max Life Insurance Customer Care's response Dear Nidhi, our team is constantly in touch with you regarding your concern and trying to find a resolution for you even though the company has already clarified its stand on your complaint.

Regards,
Max life insurance

Feb 28, 2018

Updated by nid_123 I will spread across all the IT company will make sure no IT professional buy any policy from MaxLife

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nid_123

from Nashik, Maharashtra

Feb 28, 2018

MaxLife replied their is 15 days of free lock period to cancel the policy, I have show that acknowledgement. Doesn't have my signature if I have not received the policy documents how can I know about free lock period.

However I have no hope on MaxLife customer support now.

On Monday I am filing my case against MaxLife.

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Dear sir,

Received another fraud call from this number '[protected]'
He said fund has to be release related to your policy which an agent is trying to obtain and you have to remove agent code to prevent fund to be release to your agent.

Previously numerous times from different number male/female fraudster had called. They have all details of policy number, address, phone no. Etc.

Apr 3, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Max Life Insurance Customer Care's response Dear Tekam Ajay, Thanks for bringing this information to our notice. Data leakage is an industry wide concern that Max Life has taken very seriously. We have put in place a strong review rhythm to identify issues and their root causes, brain stormed solutions and monitored their effectiveness to ensure that sensitive information related to our customers is closely gaurded. We would like to speak to you and get details about the spurious calls you have recieved to investigate the matter further. Kindly share your contact details for the same.

Regards,
Max Life insurance

Verified Support

Feb 26, 2018

Max Life Insurance Customer Care's response Dear Tekam Ajay, We have not received your contact details which would have helped us to get in touch with you to resolve your concern. Your may DM us your contact details or write to us at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance

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Address: 638004

Availed a policy named max life monthly income advantage plan no.[protected] from maxlife insurance on 15/02/2016. Due to my financial situations am not in a position to pay the premium rs 51, 039.38 in a single payment. So i said them to cancel the ecs and choosen payment though cheque mode in quarterly basis but they said they compulsorily need a mandate form with my signature for processing it for change in mode of payment. I also signed and enclosed a cheque for paying the first instalement for the policy and gave to them. And then i have been paying the premium. If sometimes delayed i have paid with penal charges also. Last time i made payment though my credit card and at that time i ensured in a call don't change my payment mode. But now they itself changed the payment mode and deducted rs 13279.31 ref : ""inr 13279.31 was spent on your credit card xx3246 on 17-nov-17 at max insurance limi. Avbl lmt: rs.46910.54 track spends with axis mobile: m. Axisbank.com/ccdl"". Am already planned to close my credit card due to my personal reasons so only i didn't opt for paying through credit card without giving respect the maxlife insurance they itself deciding and debited my money. When i asked to change the payment mode as cheque they asked mandatory form signed by me with cheque amount mentioned for first installment. Then how now they changed the payment mode without my signature or my signed instructions to axis bank for debiting money with my interest. Am having already lot of issues and stresses and health issues. Due to the activity of maxlife insurance my health is damaged further and my mind becomes more stressed. So now am feeling unsafe as they changing the rules and debiting the money as per their wish so kindly ask them to cancel the policy and refund all the money which are received from me due to the improper behaviour of them. Also now my health condition is damaged and mentally stressed so ask them to pay the rs 20000 for becoming normal from the stressful situation which they made me.

Thanking you

Mar 31, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Max Life Insurance Customer Care's response Dear Mani, The inconvenience caused is deeply regretted. Our customer representative has spoken to you and sought some time to look into your policy details, post which we will share the update with you.

Regards,
Max Life Insurance

Feb 19, 2018

Updated by mani5969 ok thank you

Feb 26, 2018

Updated by mani5969 one week passed sir still now no result.
already 90 days passed...
still how much time u need for solving this issue ..
in meantime u have lapsed the policy

Verified Support

Feb 28, 2018

Max Life Insurance Customer Care's response Dear Mani, Our customer representative has responded to your queries related to your policy through email. For any further query, you may write to us at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance

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P

poonam1956

from Lucknow, Uttar Pradesh

Feb 20, 2018

Dear sir
my 2 policies are running
1 no is[protected] poonam mathur wef[protected]
2 no is[protected] do wef[protected]
i am paying all the premiums in time but i dont get any communications from your office as the agent of amsure is mr rahur sharma not available
also my contact phone is changed new no is [protected]

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S

[email protected]

from Kolkata, West Bengal

Feb 20, 2018

I am pay the premium on 08.02.2018.and my transaction ID is [protected]. But I am not received my payment receipt at yet.

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Address: Coimbatore, Tamil Nadu, 641002

Website: www.maxlifeinsurance.com

Sir,

Reference policy no :[protected]

I have purchased max life insurance policy in 2012 for which i have paid two premium for rs.98476/- each but due to my financial bad position i was unable to pay rest of the premium and my policy got lapsed now company is not returning my premium amount or not giving any alternative plan and on approaching them they says ur policy is terminated and no amount can given to you;

Like wise, terms and conditions means
"who eats already paid 2 premiums of about 2 lakhs???"

And in middle, my daughter passed away in an accident... Totally upset & forgot about paying all these.. N its already lapsed...

You are requested to please look into this matter and help me to get my hard earned money back.

Mar 12, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

Max Life Insurance Customer Care's response Dear R. Selvan, The inconvenience caused is deeply regretted. Our customer representative will connect with you shortly to resolve your concerns.

Regards,
Max Life Insurance.

Feb 09, 2018

Updated by Pavithra Murugesan I have purchased max life insurance policy in 2012 for which i have paid two premium for rs.98476/- each but due to my financial bad position i was unable to pay rest of the premium and my policy got lapsed now company is not returning my premium amount or not giving any alternative plan and on approaching them they says ur policy is terminated and no amount can given to you; you are requested to please look into this matter and help me to get my hard earned money back.

For this i got reply from max life insurance as follows,
Dear sir/madam,

Greetings from max life insurance!

The below email is not from your registered email id with us. Hence, we are unable to respond to your request on this email. This is to safeguard your information and interest.

In case you wish to update your email id, you may also share soft copy of your duly signed request letter for email id updation along with copy of your self-attested government identity proof (Like aadhaar card, pan card, driving license, passport, voter id card etc.). Your signatures on this letter & identity proof should be same as per proposal form.

Please note you may also give the request for updation of your email id at our website, please refer to the following steps:

Visit our website www.maxlifeinsurance.com:
· click on “customer service” link reflecting on the front page (Link for the same is https://www.maxlifeinsurance.com/customer-service/edit-personal-details. Html).
· click on "change personal details"
· mention your "policy number" and click on send otp
· enter “one time password” (Otp) received on your registered mobile number
· after entering the otp, click on validate
· mention the email id, which needs to be updated
The request number will be generated and your email id will be updated in 24 hours.

Alternatively, you may also walk in to any of our branches or call on our toll free[protected] number from registered contact number to get the email id or change the mobile number (See branch location here-https://www.maxlifeinsurance.com/contact-us by clicking on "locate an office link".

Warm regards,
Customer service team
Max life insurance

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J

Jaswant_39

from Chandigarh, Chandigarh

May 17, 2018

Hello Sir/Madam

I have surrender my policy . Please let me when I will get back my refund. Your customer service said that you will get it after 5 year why when I had already fill form for get surrender value. Please check attached image, I need my money back.

Regards,

Jaswant Singh

claiming paid premium amount - Comment #3099771 - Image #0

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Address: Varanasi, Uttar Pradesh, 221002

Website: [email protected]

Hello my name is shailesh kumar yadav. I have invest 120000 divided four policies in max life insurance who will guide me that person name is sarwar alam his contact number is [protected]. He is employee of axis bank branch maqbool alam road varanasi trade centre. He told me you have to pay only 1/one payment and after three years you will reedem them and know the max life is telling me your policies are not redeemable because you have to pay rest 3 / three payments plz help me i am belongs from very poor familey max life and axis bank both are fraud with me max life is didn't give me bond paper also.
If you want more detail plz mail me or call me on [protected].

+1 photos

Feb 9, 2018

Complaint marked as Resolved

my mail id is [email protected] my contact no 86177516363

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

Max Life Insurance Customer Care's response Dear Shailesh, The inconvenience caused is deeply regretted. Our customer representative will connect with you shortly to resolve your concerns.

Regards,
Max Life Insurance.

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Sathiya Murthyr

from Chennai, Tamil Nadu

Feb 13, 2018

I given to policy cancellation on Monday, November 20, 2017 02:50 PM they replay request id. after 3 month they says " we regret to inform you that we have not recived the request regarding cancellation of the policy" . But i regular to send mail to service support team.

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Koppula Vijaya Bhaskar Reddy

from Bengaluru, Karnataka

Feb 20, 2018

I want to deactivate my account .I want my money return.I can't continue to pay because of some financial problem.I lost in my business.so I want my money back

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Respected sir,

I am having policy in max life insurance, policy no[protected]. I got call from some person, (Mobile number - [protected]and [protected]) on 7 and 8 feb 2018.
She was having each every details related to my policy which are actually supposed to be confidential. She told me that there was a 10% agent code which was applied on my premium (Premium amount - rs 46000/) and can be given as discount if paid directly to max life. She knew every details of my policy, so she convinced me to do so.

Their account details are as follows :-

Max life[protected]
Account no[protected]
Canara bank - lucknow
Ifsc code - cnrb0002534

After that i contacted max life insurance and passed on each and details related to the incident and they told me that it is entirely my mistake.

Hence, i would like to request your good self in helping me out to get my refund back and taking strict action against max life employee who liaised with the culprits as this entire fiasco would not have had occurred if due diligence with regards to my policy was carried out from their end in keeping the information confidential.

Awaiting a positive response from your side.

Thanks and best regards,

Neha yadav

Mar 12, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

Max Life Insurance Customer Care's response Dear Neha, The inconvenience caused is deeply regretted. Our customer representative will connect with you shortly to resolve your concerns.

Regards,
Max Life Insurance.

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Address: Pathanamthitta, Kerala, 689694

I want to surrender my maxlife pension plan policy since i am not able to pay the premium of 5 lakes each year. I paid 4 years and i am 64 years. Axis bank managers cheated me in joining pension plan even though i was 60 years.

No i don’t have money to pay premium hence needs to surrender this policy.

Axis bank is not providing enough attention and assistance to me. They want me to keep the fund for their personal gains, like getting credibility in fund canvasing. 20 lakhs i paid so far from my hard earned money.

I never want to join a retirement plan at the age of 60 when i joined. Axis bank representative never explained to me that this is a retirement plan.

Mar 17, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

Max Life Insurance Customer Care's response Dear Varghesevm, Our customer representative is investigating your policy details and will get in touch with an update soon.

Regards,
Max Life Insurance.

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Address: New Delhi, Delhi

My sister is working as an agent in your delhi office an adm named nalni kant mishra repeatedly ask money from her and also used her credit card for purchasing a mobile. He has said to us he will return back money but from past 4 months he is not paid the lended money and when asked for money he start abusing my sister and she lives alone in delhi. Your company engage these types of people who dont respect lady staff how you deal with lady customers. Kindly see tho matter on prior basis as she reside alone in delhi. We trusted your company provide safety for women so i request you to make sure for the safety of her.

Mar 18, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Max Life Insurance Customer Care's response Dear Nitin, your concern has been noted and forwarded to the relevant department. Kindly share your contact details post which our team will get in touch with you shortly to resolve your concern.

Regards,
Max Life Insurance

Verified Support

Feb 09, 2018

Max Life Insurance Customer Care's response Dear Ravi, We have not received your contact details which would have helped us to get in touch with you to resolve your concern. Your may DM us your contact details or write to us at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance

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Address: Indore, Madhya Pradesh, 452010

Hi,
I was an employee of max newyork life insurance posted in lucknow from 2006 to 2007 (Approx) however ever since i have not withdrawn my pf and full and final.
Request you to please let me know the process and also provide me my employee code/pf number and pf office where i can coordinate and withdraw my money.

Regards
Nandita mishra
[protected]

Mar 16, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Max Life Insurance Customer Care's response Dear Nandita, your concern has been noted and forwarded to the relevant department. The team will get in touch with you shortly to resolve your concern.

Regards,
Max Life Insurance

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Address: New Delhi, Delhi, 110049

Dear Sir / Madam,

Since I could not get any response, I dialed customer care number [protected] for inquiring the amount that I would be getting after surrendering the policy. I could not get correct answer from the customer care executive and the answer is too confusing. I was shocked to listen to him saying that I would be getting only 30% of the total premiums paid till date plus applicable bonus!!! when I asked for the exact amount that I would be getting, she told that I would be getting only Rs.118k where as I have paid total premiums of about Rs.216k. (It does not match with the 30% what the customer care executive told also).

When I took this policy, Maxlife insurance agent(axis bank, green park Delhi) has told that I would be getting full premiums back plus bonus applicable on the date of surrendering provided I surrender the policy after 3 years of lock-in-period and I am surrendering after 6 years.. It very frustrating with the false promises by the insurance agencies and Maxlife being an international insurance player not being transparent.

I would request you to re-pay me the entire Rs.216k.
Policy number :[protected]

Mar 10, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Max Life Insurance Customer Care's response Dear Saurabh, Our customer representative has spoken to you and informed you about the surrender clause of the policy contract to address your concern.

Regards,
Max Life Insurance

Feb 09, 2018

Updated by saurabhseth01 this is a clear case of missale by Max and Axis bank sales person. when your executive called, he just stated the fact that I already knew, did not offer any resolution for missale. Deeply dissatisfied with Max and Axis bank.

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[email protected]

from Balasore, Odisha

Feb 9, 2018

Premium receipt Dt 3.2.18 policy no[protected] through my emails

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Address: Pune, Maharashtra, 411001

Website: m.maxlifeinsurance.com

Respected sir,

My name is priti ganesh thopate. I have joined max life insurance company limited as an agent 4 years back. I haven't doing any business for that company. My license validity also expired. But my pan number looked up in irda portal.

Applicant name is priti ganesh thopate
Father name ganesh subhash thopate
Date of birth 22 nov 1982
Urn abli[maxi[protected]]
License no 9957896
Certificate no -
Type individual
Business information
Insurer name max life insurance company ltd
Agent id mhu190314limax837011
Category life

Kindly delete my pan number in irda portal. Thank you.

Regards,
Priti ganesh thopate
P. G. [protected]@gmail.com
Mobile: +91 [[protected]]

+3 photos

Max Life Insurance customer support has been notified about the posted complaint.

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Haresh Kamani

from Surat, Gujarat

Jan 30, 2018

Dear all

Company has all call to me who have premium has pending. Please update correct no. Please do need full. Every customer's call to my mobile no how is possible. Every time told tham that please dial correct no than after they call my no. Please help me

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S

Sudha Karr

Feb 6, 2018

My policy as cancelled because medical fault but iam not get amount 13434.30
dt 11.1.2018 cut tru my account still iam not get my amount how many days can get agent telling 45 days

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I & few of my friends have also got couple of calls from 2/3 guys (they say they are from Max Life Insurance) but they speak only in Hindi and not ready to speak in English. They say my bonus is due 74000/- and am supposed to be paying 1 premium to get this bonus. I & my friends have taken Max Life insurance policy through Axis Bank, the caller stated that Axis Bank being agent is cheating us on bonus part and that Max Life insurance is not able to provide more benefits to customer. I asked them to provide email, but no response.

Request Max life insurance to clear this issue. if this is a genuine call from Max Life or is it a fraudulent, but all my info regarding policy is available with them.

Pl. treat this as most Important & do the needful.

Thanks

Mar 1, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

Max Life Insurance Customer Care's response Dear Jes123, Thanks for bringing this information to our notice. Data leakage is an industry wide concern that Max Life has taken very seriously. We have put in place a strong review rhythm to identify issues and their root causes, brain stormed solutions and monitored their effectiveness to ensure that sensitive information related to our customers is closely guarded. We would like to speak to you and get details about the spurious calls you have received to investigate the matter further You may share your policy and contact details with us at [protected]@maxlifeinsurance.com and mention ticket no[protected] in the subject line of the mail .

Regards,
Max Life insurance

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M

Manreetkaureet

from Raebareli, Uttar Pradesh

Jan 29, 2018

Premium reciepy for policy[protected] for fy 2017-18 please send
[protected]@gmail.com

Max Life Insurance Complaints & Reviews

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Max Life Insurance reviews & complaints page 27

excess premium deducted from my bank through ecs

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wrong information by agent

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provide of acknowledgement receipt of payment of 2nd term deposit against policy no 130228299 issued in favour of smt chitteswari

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very irresponsible performance by the group

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max life life gain premier 20 yrs 10 pay

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to surrender my policy 254840754

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not refunding money on wrongly sold policy # 273208520

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premium receipt not generated

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max life did fraud with me

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fraud call every 10-15 times a month

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deducting money on my account without my permission

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claiming paid premium amount

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i m complaint about my before getting policies guide by axis bank employe

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about becoming a victim by a fraud in name of max life insurance

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pension plans policy surrender

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regarding nalini kanth mishra

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pf withdrawal from company

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max life life gain plus 20

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irda-remove my pan & agency code from your site

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call on my policy

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