Max Life Insurance Complaints & Reviews

Till date my surrender of policy amount has not been received.For the past one month they are delaying to transfer my money. I am in need of money. I request you to approach max life insurance to settle my balance . I am retired government employee, and 70 years old. I took the Insurance policy in Max Life Insurance company in the name of my daughter. I am paying Rs.55000/- as insurance premium per annual from July 1911 to July 1916. The...

September 24, 2017

Sub: request to refund our max insurance policy (Policy#[protected] & policy#[protected] paid amount (Rs. 36, 000/- each)

Sir/madam,

I am a current "max insurance" customer. I bought insurance policies (Policy#[protected] & policy#[protected] for my children - swasti malhotra and vivan malhotra. As per the policy guidelines, i paid premium (Rs.36, 000 each) for both the policies...

I got a call from max life representative stating that my policy incurred dividend of 1.92 lacs. The call is regarding cancellation of dividend as it is not claimed. The person with name ashsh sharma calling from no [protected] confirmed policy details and bith date.
Then he said that i got dividend from the amount invested in hdfc shares. Now for claiming the amount i need a non agent based policy no from hdfc. He transferred call...

Sir,
I have done payment through online in aug 2017 for term plan and medical procedures completed on 03.09.2017 and as per his requirements i have submitted docs, and confirm the agent that no need sal slip if bank statements provide him, so he declined my policy, due to insufficient financial evidence and when i call cust care then agent confirming he doesnt my bank statement, so why i would suffer if your employees not understanding...

This is with reference to a payment of 27, 504/-inr made to max life insurance on 24july, 2017. I later came to know that this was a fraud done to me. Below is the sequence of events which happened on 24 july, 2017 and how payment was made.

I got a call from deepak kumar contact number [protected] on 24, july 2017. He said that he was talking from max life insurance. As my life insurance policy, policy number[protected] premium...

I m max life insurance policy holder. My policy no[protected]. I paid premium rs 29642 through sbi debit card on 10 the sep, 17. Premium receipt was generated. But on 12 the sep, 17 the same amount was debit from axis bank ecs mode. Then i known i paid double amount for the premium. So i request you to please back my amount and deposit into axis bank account as early as possible. My account no.[protected]. I wish to solve my complaint...

Sir/mam, i hold a policy in your pimpri chinchwad branch, was there to pay premium but was not able too because of your staff, 1:-mr. Shiva subramanium ([protected])
2:- mr. Jaydeep kutre ([protected]) &
3:-prasad thornaby (Number not given by person even after requesting)
Returns not upto mark, then too wanna pay premium on time, but was not able too. Very bad experiences, last year & this year too....

My application no. Is[protected]. I have cancelled a term policy due to improper response of max team on 22 aug 2017. Then i received a mail to provide bank details and a cancelled cheque in which i want refund. A neft form also send by them. I sent all these on 30 aug 2017. When i took follow up their representative told me it will take 10 to 12 days for refund. I waited for 14 days. Yesterday i called customer care, but a lady representative...

Maxlife insurance fraud call
I got a call from [protected] and telling i am calling from maxlife insurance and its varification call for your maxlife insurance. Your maxlife insurance representative person claimed his commission 60k, if he is not providing proper services then then this amount directly transfer in your account.
Please share you maxlife insurance policy details and so i will process....

My name is Ankit patel I want my premium details till date from beginning my poly number is as below
[protected]
[protected]
[protected]
Pls send me SMS or emai
Mo no : [protected]
Email : Ankit.[protected]@yahoo.com...

I had made a neft transaction yesterday for my policy no[protected]

I get a call from a number - [protected] (Person name: rohit sharma) saying that he is calling from max life insurance customer care and first provide all my information related to the above policy so i do not think that it can be a fraud call (As he give each and evry information that i attached to my policy). Then he said due to gst applied your premium ecs...

Hi team,

I am not able to update email id due to otp which is not being sent to my registered mobile number using website https://m.maxlifeinsurance.com.

I have used google chrome and also internet explorer but it didn't work out in both the browsers.

This is pathetic to visit maxife branch in order to update these types of small details like email id, phone number etc.

Please recheck...

I am having a policies with max life policies no[protected] and was called upon by rajeev mobile no. - [protected] on 19th august 2017 as max life insurance advisor. He was having all the details related my policy which are actually supposed to be confidential.

He told me that there was a 10% agent code which was applied on my premium and can be given as discount if payed directly to max life.

Since he mention...

Last year i had gone to max life office panjim goa to surrender my policy no[protected] but operation person siddesh mandrekar told me i will get only 1 premium i paid not both and that too after completion of 3 year's of policy. So even if i pay 3 premium i will get 1 premium back. Also he told me better not to pay 3rd as i m losing 1 more premium for nothing.

Now 3 years is completing so i have called max office but now he...

Have submitted policy lost affidavit with all proofs nd notary done as per the rules and regulations at bhavnagar office on 10th may 2017
They told it will be solved within 15 working dayz
Bt
Policy dox hasn't reached me till today, i. E. Till 4th september it has not reached at my address
It almost took 4 months

Totally unsatisfied from service!...

In sheer frustration and distrust i surrender my policy and received rs.55, 862/- after paying premium of rs. 1, 02, 062.95 for four years. The policy which i wanted to surrender a year before, an official from regional office of max india insurance, m. G. Road, gurgaon, fallaciously persuaded me to continue the policy for one more year so that i may not bear the loss. But a year later, after paying another 24, 000/- i was shocked to learn...

Dear sir
This is to inform you that i paid my premium request by your employer but there is no payment as per your record. When i quiried about this i found that there is a fake calls so i submitted fir against this matter.
So look into this matter.
Thanks.
Please find attached document.

Regards
Dr. Hari om sharma
Bahadurgarh
Haryana...

The policy holder mr. Lakshmanan died on 02/05/2016 in an accident and on receipt of fir copy during march 2017, i bremkumar the nominee of the policy holder preferred a cliam i have also submitted all the documents sought for from your firm have been duly submitted. Even after submission of all the required documents four months have since been elapsed but no information or communication has been initiated by your firm till now. Our enquiries...

Hello,
I am unable to login to the customer portal of max insurance site for last 1.5 years
i have a valid user id and password but every time i click on submit i get an error
I have mail the service.[protected]@maxlifeinsurance.com but did not any reply.when i do login with client id and password it is executing and no further screen is coming same screen is coming again and again.

please provide any help.br...

The details of our complaint is as follows:

We took a policy from max life insurance (Policy number[protected], which was issued on january 10, 2012. Two premiums each of (Approx.) 51, 000/- were paid yearly, but due to some sort of sudden financial crisis we were unable to pay the rest premiums. Now if we do not pay the rest premiums and the amount due (Which is pretty good amount for us to pay at this point of time) our policy...