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Max Life Insurance Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 1159
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902
Unresolved
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Max Life Insurance Phone Numbers

Toll free
1800 200 5577
153
71
1800 200 4006
47
34
1800 200 3383
40
38

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Phone
+91 11 2693 3610
64
38
Fax
+91 12 4415 9397

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Max Life Insurance Head Office Address

Max House, 1 Dr. Jha Marg, Okhla
New Delhi
New Delhi District
Delhi
India
110020

Max Life Insurance reviews & complaints page 29

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J
jm_manipadam
from Basavana Bagevadi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fund switch in ulip

Max life insurance customer portal says fund switch will be confirmed in 48 hours. However the last fund switch i did took 19 days to be confirmed. Thereby the customer is exploited and robbed of the market fluctuations and the gains there in, by max life insurance. Other companies like icici and hdfc confirm fund switch instantly and the transaction is visible on the customer portal the very next day. Poor and dishonest show by max. I assure...
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A
Aparna1412
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

premium taken from the credit card by remote swipe without any authentication / standing instruction

Address:Mumbai City, Maharashtra
Website:www.maxlifeinsurance.com

I have taken a max life insurance policy from max new york in 2008 for which i was paying a premium of rs. 4000+taxes twice every year using my credit card. This month i decided to stop the policy and not to pay the premium. The due date was on 22nd nov, at 5:51 pm, i received a message on my phone that the premium amount has been debited from my credit card. When i enquired from my bank, they informed that the card was been swiped physically...
+1 photos
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M
marineravi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call by max life agent claiming to be gbic member

Dear max life
Today i recd call from mr arun saxena claiming to be a senior manager of max life based in okhla delhi.. He stated complete details of my policy and later said that agent had submitted for claiming loyalty bonus on my behalf and all the money wud be credited to agents account. He said if i want that money to be credited to my account then i need to lodge complaint with govt body of insurance council. He took some sort...
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B
BholaM
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel my policy. no.406291302

Address:Howrah, West Bengal, 711106

I am holding a max life insurance policy no.[protected].
As i am unable to continue with the policy due to paucity of funds, i had communicated to the customer care executives of max life insurance for not producing the ecs towards payment of the policy premium.
It is to be noted that on my repeated requests to different customer care executives of max life insurance not to produce the ecs for payment, they had done so, thus...
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S
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issued wrong policy refund required

Address:Fazilka, Punjab, 152116

We had three policies (Naresh kumar, rakesh kumar, suresh kumar) out of 3 they have refunded for 2 policies. But for last one (Rakesh kumar, policy no.[protected] they are not refunding our money. I have paid total premium 1, 20, 000/- (30k per year for 4 years).
They have done wrong policy and misguided us. After policy we didn't receive confirmation/verification call regarding plan and details.

Also we found that...
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K
Karthik992
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy surrender - max life - life gain plus 25 participating plan

Address:635126

I would like to close my “max life - life gain plus 25 participating plan”, policy no:[protected]. I started this policy in 2010. With premium of rs.20, 000/annum. When i ask about the surrender value. They said i will get only (Rs. 79, 454/-). Its only 50% of the money i paid. Is there any solution to get my money back with min. Loss. Ref. No[protected].

Regards,
Karthik...
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V
vyasraks
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

security issue with handling customer policy details

Address:Thane, Maharashtra, 401303

Hello team max life,

I got a phone call to remove agent code deactivation process from my max life insurance policy #[protected] to stop sending bonus and commission to the agent. The caller said that this year company has decided to declare the bonus value of rs.1, 30, 621.61 - to the policyholder.

For that, the policyholders have to create one dummy policy to deactivate the agent code, and then the bonus amount...
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K
kxj
from Kokrajhar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

maturity purpose

Address:788806

Sir, i have received an an amount of final maturity in last august. Bt the total maturity amount i got including money back is less than my deposit amount. So i have the honour to request you to kindly verify the process and back my full facilities.
This is for favour of your kind disposal.
Yours faithfully
Abdul kayyum baig.
Policy no.[protected]
C/o. Deputy commissioner office, karimganj. Dist....
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B
B.L ram
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about the data leak and fake message about my premium

Max life insurance — date leak fraud payment
By mr. B. L ram
I am having a maxlife policy with policy number 4958xxxxx, 4958xxxxx, 2769xxxxx, 1097xxxxx and 3760xxxxx and i receive a call and message on 1st october 2017, regarding payment of my premium and they introduced themself as rohit sharma and ask me to pay my premium with offer and discount and they gave all correct data regarding my policy so i could not understand...
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D
Drvsbsarma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis-selling of insurance policy through axis bank ltd.

Website:www.maxlifeinsurance.com

While working in ONGC, (I have retired now) and was posted in Kakinada I approached the Axis Bank, Sarpavaram Branch for issue of one locker. The branch manager forced me to agree to take the insurance policy viz., Life Gain Plus 20 Participating Plan of Max Life Insurance Company Limited. This policy has annual premium of Rs.2, 00, 000/- and Policy Payment Term is 6 years.
I had to take this insurance policy and then only the locker...
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B
Bipul Mahato
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

maxlife fast track super

Address:Purulia, West Bengal, 723149

Dear sir/madam,
In 2016, i opened a policy with a premium of 2l/annum for 5 years via an axis bank agent, in hurry. I have already paid 2 premiums. The problem is i can not log in to the customer portal even after discussing with the customer care. I can not check the policy updates from the moneycontrol also as there is no policy named fast track super. This year on 15th january, i am planning to surrender the policy because of...
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N
Nitin Gawankar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about insurance policy.

Address:400068

I bought an insurance policy from max life insurance company ltd.in 19.05.2008. Policy no. 3443142.
I am the policy holder and my son is nominee in this policy.
I have paid all the yearly premiums of rs. 10, 111.56/- till date my total premium amount is rs. 101, 115.60/-
I had visited max insurance life's office in borivali west, mumbai. One of the agent told me that, i can withdraw policy and i will get back my total...
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P
Pradeep Raitani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miscommunication of policy

Address:110059

Dear sir,
I bought a pension plan on 21/11/2016 policy no. Is[protected].
At the time of purchasing plan i was told the locking period of plan is 3 years after three years if i withdraw i will get 100% of premium paid but now i was told there is no locking period and if i will withdraw will get nothing.
Mrs. Pooja aggrwal a. G. M. Rajender nagar delhi branch has sold me this plan and descibed the plan now she is denying...
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S
susantakumarbehera
from Kantabanji, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy no 257407395

Address:Koraput, Odisha, 763002

Dear sir\madam,
This is to inform you that yesterday i have received a call from maxlife insurance office mr rajib contact no-[protected] given details of my policy for renewal is due[protected] and rs 32000 incentive against my policy was given in the year 2015. And he also provided me a payu link on date[protected] of rs 30000/- for which i will get rebate of rs 4714.74/- i have also paid the amount. But i not receive conformation...
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A
amir9430
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancellation of policy

Address:Patna, Bihar, 800001

Sir this is to inform u that i am axis bank saving a/c holder, today i hv purchased a max life gain premier policy by mistake!!,

Actly in hurry i took a wrong decision, due to high preassure o[censored]r client i took the decision, and money debited frm my a/c instantly, they created such a enviroment tht i ws speachless, even i didnt believ that only signing on simple application would loose my money..

I filed complain...
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R
Ramuna devi
from BUXAR, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not got money from max life insurance

Address:802129

Sir,
I am ramuna devi
D. O. B[protected]
W/o: hari prasad singh
My policy no :[protected] and my plan name : maxlife stepping stones 11 years - gtms. And my issue date was-6 aug, 2006 and maturity date -6 aug, 2017.. But still i did not get my money. And my status also showing matured.

So please i request you to return the money as soon as possible to my bank account
Thanking you
Ramuna...
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S
shivdeep mhatukade
from Umred, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan against policy

Address:Pune, Maharashtra, 412115

I have approved loan against policy (policy no.[protected] from Max life insurance Karve road office. It was sanctioned 100%.
But it was credited only 58% amount of my approved loan amount. Remaining 42% amount was debited by company by without any intimation as a policy premium. I will pay the premium on Nov 17 because I want loan for my personal reason. But company gave me loan by diducted my policy premium amount. So I need it refund...
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E
Edna Sharma
from Kolkata, West Bengal
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receipt of insurance premium not received yet

Address:785001

Subject: Re: deposit of premium for policy[protected]
I had deposited Rs 9918 against the policy no[protected] of Kakumoni Bora
via online payment. Till now I didn't receive the receipt. The transaction
id is [protected].Pl send it through this mail. I already wrote once but
didn't get any reply....
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A
AKHIL R KRISHNAN
from Alappuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please cancel my insurance policy no #129538120 and return my last emi amount rs 5900/-

Address:Alappuzha, Kerala, 688538

Sir/madam
I have a max life cancer insurance (Policy no:[protected] with your company. From the aforesaid insurance your company had availed a first emi for rs 5900/- after this i had requested your companies customer care department not to take further emi's and cancel the insurance. But unfortunately you had taken it 2nd emi also for rs 5900/-. Please arrange to cancel the insurance and refund the last emi paid by immediately.br...
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Y
Y. Jagtap
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong promises made for bonus amount

Address:500050
Website:www.maxlifeinsurance.com

The max life insurance company through axis bank has defrauded many gullible bank customers who wanted a locker. They are forcing customers to buy loss making policy promising good bonuses. But bonus amount is much less than promised.

My wife taken policy with annual payment of rs 50, 000 for first six years. Around 20 000 rs bonus was promised from year three. But only 3000 rs bonus is being paid. Max life and axis bank are...
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