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OneAssist Consumer Solutions Complaints & Reviews

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3.9
Last updated Mar 23, 2024
Complaints 4065
Resolved
3094
Unresolved
971
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OneAssist Consumer Solutions reviews & complaints page 53

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M
mmvm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist plan

I haven't received my credit card yet.
But, on january 22, 2019 i have received a message from icici bank stating that my card is delivered successfully.

On january 23, 2019 i have received one more message from icici bank stating that rs-1399/- is deducted from my credit account by one assist.

More over i have not registered my card in one assist, so kindly deactivate my plan and refund rs-1399/- in...
+1 photos
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D
DEEPAK GEO JOSE
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got a call from one assist and they will deduct money from my account in three days.

Address:Kozhikode, Kerala, 673603

May 18'th 2019 evening 7:30 i got a call from one assist exploding their scheme. But at last they told they will deduct an amount of 1899 from my account within three days. I have not agreed for this dedication on the call. I don't want this plan to be activated on my account. The way they are proceeding without proper consent from the customers is not good at all. I will file a consumer complaint if any amount is deducted for one assist....
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S
Shàñú Priyà V
from Sivagiri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to deactivate the one assist

Address:No :5 5 the street PALLAR NAGAR , dhimavaram, Kanchipuram, Tamil Nadu, 603002

Hi,

In my credit card statement without my permission i got the one assist mfee around 1399 inr. I request u to kindly deactivate the one assist and refund my money back

Relationship no: 2040280
Plan name : enhanced wa power single plan
Validity : 06/05/2020
My card last no : 1743

Kindly do the needful and deactivate the one assist and close this.
As my billing cycle...
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A
abdul_r
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancellation of one assist plan

Address:Opp. Unkal Lake p.b.road hubli, Dharwad, Karnataka, 580031

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 17/5/17. Without my permission... I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they are not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 17/05/2017
Hdfc credit card no. Xx7549...
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S
Sampathkumad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

oneassist consumer solutions deducted money from my credit card without my permission

Address:641667

Hello there

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate plan and refund my money asap
Date of incident : 16 may 2019...
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S
Sanjay Mavi
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of service

Address:JM 133, 3A Saket Nagar BHOPAL, Saket Nagar, Bhopal, Madhya Pradesh, 462024

Dear one assist my member relationship no. Is 4416793, my card ending with××××3009.
I would like to cancel this membership & want refund. I don't want this facility on my card. Yesterday i received sms from icici bank that i lnr1, 399.00 debited on credit card xx3009 on 17-may-19. Info:oneassist. Please cancel this membership & give me refund as soon as possible.
Regards
Sanjay mavi...
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P
P,,,,,pandit
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plan cancellation

My one assist plan is auto activated. I am not interested in this plan and want my money back that was charged to my icici bank credit card.

My plan is enhanced wa power single plan and i have been charged inr 1399/- for it.

Kindly refund it soon as possible it was charged without any consent.

Relationship no. : 6839752
Plan name: enhanced wa power single plan
Name : anant pandit...
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J
Jinendra Doshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

renewal of my mobile insurance plan & excess money collected for claim

Address:400604

My plan expired on 05/05/19 from 04/05/19 i ma calling every day for renewal but no one in giving me proper reply every time i am being informed that i will receive call from the customer care, but till today no call received
I had also send mails on [protected]@oneassist.com only sr numbers are generated but no reply till date and every time new relationship manager i do not understand what company is doing

I had...
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L
Leo_Mitesh1811
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate my one assist plan and refund money

Address:Ahmedabad, Gujarat

I received a text message regarding deduction of rs. 1399/- from my icici credit card without my permission on 17/05/2018. I also got the mail from icici bank regarding this transaction. This transaction is made without my consent and i would like to refund my money as soon as possible and cancel or deactivate any plan with oneassist consumer solution....
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R
rohit_cruiser
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong plan is delivered and wrong product listed on amazon.in for one assist

Address:FLAT NO.1603,T-8,ORANGE COUNTY, AHINSA KHAND-1, Ghaziabad, Uttar Pradesh, 201014

I bought mobile protection plan for my iphone x on 14may 2019. It clearly mentioned that apple phone is included in mobile protection plan in list of compatible devices. But today i. E. 17 may 2019 when i received the plan it is for non apple

Plan name : "mobile damage protection nonapple_e 60k to 80k"

Today is 15 day i bought the phone and i stand no where. How i will activate the mobile protection plan if...
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R
rajeshvijay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatically deducting money from account without otp and no refund

I have got call from this company about insuring the debit card. I havent permit any fund to debt from my account, they already enrolled me in the insurance scheme, only thing i did was i listen to them.
Now i applied for refund it has been 3 month refund has been not paid yet.

Even i called customer care, no reply, noone attends. Even i sent several mails there is not any reply form the team,

So not...
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S
Saravanan 0304
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not apply of one time assist

Address:Namakkal, 637001

Hi, i’m saravanakumar, i’m having an account in hdfc bank. I won’t apply for one time assist. Just u activate one time assist without my concern and took the money for that of rs 1399. I don’t need ur policy just cancel the policy and return back my money. It’s not fare without my knowledge your activated. This is the way u can activated for all customers. Its not fare

Relationship no: 4356227...
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S
Sulaksha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from icici credit card..

Address:Bangalore, 560096

Hi,
i had told the customer care from one assist that i would not like to activate this service.. despite of that money has been debited from my ICICI credit card...

Kindly deactivate and refund my money.

Using credit card without permission is an criminal offence..

ONeassist please dont make money by cheating people..

Date of incident - 7th May 2019
icici credit card...
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O
osmanghani123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud one assist

Hdfc Bank — stop one assist

1 Review
Kolkata, Kolkata District, West Bengal, India
osmanghani123 on May 14, 2019 Mark as Resolved
Account/Customer ID: 67424863
Registered Contact Details/Email ID: [protected]

Same happens with me, HDFC agent told me its life time free credit card then only I have applied for the credit card, I didn't ask for ONE ASSIST MFEE so how can you deduct...
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osmanghani123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stop one assist

Hdfc Bank — stop one assist

1 Review
Kolkata, Kolkata District, West Bengal, India
osmanghani123 on May 14, 2019 Mark as Resolved
Account/Customer ID: 67424863
Registered Contact Details/Email ID: [protected]

Same happens with me, HDFC agent told me its life time free credit card then only I have applied for the credit card, I didn't ask for ONE ASSIST MFEE so how can you deduct...
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M
ManuKa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forcefully charging consumers to pay

Address:560008

So ever since i got my credit card in around 2015 i have constantly gotten calls from one assist posing as icici bank and asking me to enable this and i have constantly said no to this.

This has continued well for over 4 years now and last week i suddenly get a call saying this has been activated and that i will be transferred to another number to verify.

I haven't received any email regarding what my service...
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E
Enoth raja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel my one assist activation

Address:Palladam, Tirupur, Tamil Nadu, Nill

Got a call from one assist regarding their plans, i told them i will review later but they charged me 1799 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc credit card ending with 6580. Other wise cancel my credit card, i don't want to spend money on all these things.

Please cancel my one assist activation.. And refund my amount.....
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D
Dattatrya Datir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company

Address:h 195 Nagaon Road Gayatri Nagar opp Shankar Mandir, 421302

This is complete disgusting experience i ever had because of you people. As agreed by you that if the wallet are lost or stolen, then complete expenses on route will get borne by you, but you people not came forward on same, me and my wife with 7 month carriage were struggling for money and went walking near 28/30 k. M to our destination.
I had to arrange one person from bhiwandi, whom carried money for me and then we managed to reach...
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R
Rajat2611
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist auto activate

Address:Chandigarh, Chandigarh, 160055

My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my hdfc credit card.
My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no. : 6903302
Plan name: enhanced wa privilege single plan
Name : suraj chahan...
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thangavel govindan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hdfc credit card cancellation of one assist membership

Address:Krishnagiri, Tamil Nadu

Hdfc credit card — cancellation of one assist membership
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number [protected] without my concern on date:07/05/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

One assist...
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