OYO Rooms Complaints & Reviews

I tried to book an OYO dated 30th Dec, With SSR Royal Suites. The booking was 21st jan to 26th Jan, 2020. My money got deducted 6310, and now it is showing it is not confirmed, no damn agents are helping me. I called the OYO almost 15 times. Now, I have to go to legal, either make it confirm, or refund my amount....

I made a booking for hotel in Digha through Booking.com on 24th December. The booking was made and it was made through OYO for 25th December 2020.Which means the booking was forwaded to OYO by Booking.com and OYO confirmed the booking. My booking id is [protected].

OYO assigned me a hotel in Digha and sent me SMS to make payment to confirm booking. The hotel name was "SPOT ON 71367 Hotel New Digha International".
br...

Booking ID: WWNM7935

I have made payment of ₹2142 from SBI account and the I have recieved confirmation from my Bank but the Oyo App is saying it hasn't recieved the amount and the customer care support is unresponsive. Is this how you guys do business?...

I booked a room on 9/12/2020 but because of some reasons I canceled it and claimed for refund but today is 28/12/2020 but i m not getting my amount please contact me on
[protected]
[protected]@gmail.com...

Hi,

On 26th Dec 2020 I booked 3 rooms at hotel Monsoon Meadows (Booking ID - MWCA7419, Check in 26th Check out 27th) and I have made the advance amount using my credit card. After making the payment the app was showing "Payment Error Message" but the money was deducted from my account. When i checked the app it was showing the same screen " Pay Now or Pay advance and book". The booking also not confirm that time in app. I...

I booked a room in rishikesh with booking Id CZNU6883 and i paid the amount at the time of booking. when i reached to OYO the room is in bad condition and is not same as shown over website So i cancelled the booking. Now i want my money to be refund....

Dear sir/ madam
This is the second time that such an incident happened to me. After booking and receiving confirmation from oyo thrice yesterday when I went to the hotel today morning I was denied check in saying they have no tie up with Oyo. After calling customer service most of them just disconnected my call.
one lady spoke to me for 45 minutes and her only response was that Oyo can't do anything except refund the money....

Dear sir/ madam
This is the second time that such an incident happened to me. After booking and receiving confirmation from oyo thrice yesterday when I went to the hotel today morning I was denied check in saying they have no tie up with Oyo. After calling customer service most of them just disconnected my call.
one lady spoke to me for 45 minutes and her only response was that Oyo can't do anything except refund the money....

Me pay kiya tha or booked v kiya tha but hotel ja k dekha to na booked hua he na payment na refund wtf ye sab oyo wale ese karenge to nhi chalega police case dunga salon paisa le k natak kar rhe ho na refund kar rhe hain....

I have booked oyo room and money has been deducted by oyo but booking status had not been seen in the app... Money was deducted... It was shown unprocessed and all... Dont knw what to do....

I have made a booking through oyo app at oyo 33475 Hotel Orient View(date of stay:19 dec -20 dec 2020). During check in i was denied permission as i have made booking online, i have raised the concern on oyo app and the customer care executive asked me to pay the money to hotel owner in cash and send slip to
[protected]@oyorooms.com, even after sending the hotel receipt the oyo rooms didnt refunded my money, My Phone number is [protected]...

Sir/Madam,
I am Debraj Paul, my registered no. [protected]. I had booking at 22 nd Dec, 12pm - 6pm slot. My booking id - TWWO1552
I checked in hotel at 3pm and checked out hotel at 6pm. I paid 689 rupees at hotel through debit card, I also have customer copy. I also filled their hotel check in book and they took our identity prove copy.
When I checked out from property then one receptionist took my phone and open oyo...

I have booked a room in OYO 62553 Suvee Palace in Delhi for one day on 24th October, 2020 with the Booking ID UGNR8654.

I had made the full payment of Rs. 860 online but when during check in the hotel owner asked me to pay in cash as they don not accept online payment. They assured me that i will get the refund of my online payment and I had also received a mail from oyorooms the next day that you did not show up so we are...

Sir/Madam,

I have booked Hotel Gokul Lodge through OYO App Date of check in 25th Nov and Checked out 26th Nov. but some personal reason i have cancelled the booking 24 th Nov and i have done already payment through online to property till date no refund of my booking amount . I tried many times to contact customer care support team through calls and emails but not yet responding .Please solve this issue as soon as possible....

Hi Team,
I've booked a hotel through Oyo online services for dated[protected]-2020, as I've asked for a late 2hrs late checkout than the standard checkout time of 11 Am on my checkout date[protected]. as the hotel management asked to pay Rs 300/- extra fro the 2hrs(1 pm) of late checkout, when they have asked to pay the extra amount I've immediately called the OYO helpdesk and explained the issue and when oyo representative...

I have tried to book Oyo room at Oyo home 70293 comfortable stay saltlake.
I have paid the amount 2885 through phonepe and 320 from Oyo money for room from 21/12/2020 to 24/12/2020.
My mobile number is [protected].
Please reply and refund money or confirm my booking. Faster.
Transaction id:
T2012171552043001575115...

I made a booking on 27 November, 2020. Booking ID - IZYU2539. I cancelled the booking because price changed after I booked. During cancellation I saw that I will get full refund of Rs.684 and throughout these 14 days on there app it is still showing that my full refund is under process and during talking to there agents during cancellation they told me that I will get refund of Rs.684 within 14 working days. But today when I talk to them...

Hi,
I have booked a hotel room for 13 Dec to 16 Dec 2020, name: OYO 30600 Hotel Sagar Jabalpur, Booking I'd: CWBN5406. I paid 2580/- after 60% discount.
When I reached there the hotel room is so different what they are showing in there app. TV, fan, Phone was not working, room and toilet was not clean. I told to manager that provide me different room, but they told me no other room is available, why u paid to OYO first, without...

On 15th of December at around 01:45 AM, I made a booking for my Coorg stay with Oyo from 19th of December till 22nd of December. My money got debited from my account but I'm unable to see any details about that booking. Either give me the booking details or refund my amount....

Very bad experience with spot on 40217 aryawat guest house
hotal provided me used room without room cleaning and blanket also not available in the room and cushion was very dusty so totally waste of money...