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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
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PayTM Mobile Solutions reviews & complaints page 980

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K
Kirtan1
from Gurgaon, Haryana
Sep 9, 2014
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Address: Anand, Gujarat

Hello, I added Rs. 400 in Cash wallet for getting cash back of 40 Rs as per offer. It showed that money was successfully transferred but there is neither 400 in wallet nor 40 Rs cash back. Where has the money gone? I has been more than 12 days now. Please don't promise to reply within 72 hours if your words have no value. Or is this a way of compensating for all those discounts on offer?
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    1
    12saurabh12
    Sep 9, 2014
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    Address: Faridabad, Haryana

    y Paytm order no:[protected] that is amount 600 rs and for this product 40 % cashback given by paytm within 7 days . today is almost 2 weeks completed but there is no any response from paytm side i have try so many time by using mail toll free number but still there is no any response..please do needfull for this..
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      S
      sisirsharmaz87
      from Delhi, Delhi
      Sep 9, 2014
      Resolved
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      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh

      Sir on 22 August 2014, for mob no [protected], I had done recharge of Rs 155( out of which I had 30 rs paytm cash, so actually paid rs 125 to the bank) from PAYTM.COM, in the paytm's site it showed recharge successful, money was also duducted from my SBI account(payment done through internet banking), but I didn't got any message in my mobile regarding recharge of Rs 155. Hence recharge was not successful, I even contacted mobile operator (i.e Aircel), they conformed me that recharge was not done at all from paytm on that day. Hence again I had to do a fresh recharge of Rs155 directly from aircel.com, which was successful. So, Please do the necessary ASAP, so that I can get back my hard earned money. All the necessary details is given below:-Email= [protected]@gmail.comMob No=[protected]Paytm order no=[protected]Date : 22/8/2014SBI transaction details: To Transfer INB Paytm Mobile Solution Pvt[protected]IGY5057130 Transfer to [protected] ONE 97 COMMUNICATIONS p
      Aug 13, 2020
      Complaint marked as Resolved 
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        H
        harishbabu001
        from Bengaluru, Karnataka
        Sep 8, 2014
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        Address: Mumbai City, Maharashtra

        Hi, On 07/09/2014 i tried adding 749 to my paytm cash wallet but payment was successfull from my icici bank account but paytm is showing it as transaction failed due to technical issue and money is not added to my paytm cash. i mailed them regarding this but no response from their side.i want my money back or atleast add the amount to my paytm acount paytm order no:[protected] icici payment reference id:[protected] bank account no:[protected]
        Dear Sir,

        We are sorry to hear about your concern. We have made a note of your account details. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Rahul2118
          from Gonda, Uttar Pradesh
          Sep 8, 2014
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          Address: Faridabad, Haryana

          Dear sir, I had booked three items against Paytm order no.[protected] on 07 august 2014. One item that was micro sd memory card 16 GB class 10 was wrongly supplied by their vendor ( i.e class 4 was supplied instead of class 10). I have returned this item to their person on around 18 august 2014. But they are not giving my money back. I am repeatedly reminding them through mail and phone but they are least bother to it . Please help me to find my money back in my bank account I.e Rs 420. Regards Rahul phn. [protected]
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            S
            sudha patnaik
            from Dharmanagar, Tripura
            Sep 7, 2014
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            Address: Puri, Odisha

            i have deposited an amt 10302/= for a mobile gionee M2 but you failed to fullfill your comments.Now i want to return my amt from your account.I have received a mail that your amt had deposited to your paytm account.So how could i get that amt. Please return my amt on my account no from which i transferred the same to your account.kindly intimated properly @ clearly regarding the amt yet to be returned.
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              A
              amit.123
              from Bengaluru, Karnataka
              Sep 7, 2014
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              Address: Bangalore, Karnataka

              I had recharged my Reliance Big TV DTH with 250 /- (Paytm order no:[protected] yesterday i.e on 6/9/2014 around 1:00 PM . But as of now the recharge is still pending. I checked with the Reliance DTH operator but no issues from their end. So I request Paytm to revert the amount to my account at the earliest. Paytm order no:[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                ankireddy97
                from Bengaluru, Karnataka
                Sep 6, 2014
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                Address: Bangalore, Karnataka

                hi this is ankireddy i was trying to add money to my paytm wallet at the date of 3-9-14. that transaction was done..money debited to my bank account but it was not reflect to paytm wallet. paytm order no.[protected] thanks Ankireddy [protected]@gmail.com
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                  S
                  sandy_4620
                  from Delhi, Delhi
                  Sep 6, 2014
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                  Address: Hyderabad, Andhra Pradesh

                  there was no 121 plan of airtel while I was recharging as it was scrapped few days before. Data was not updated in your site. payment is done but no recharge happened of course, raised a dispute with bank and you bloody [censored]ers have rejected it. Also all replies are fake, you dont understand the problem and give some pre saved answers in mails
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                    D
                    dineshjajoo
                    from Pune, Maharashtra
                    Sep 6, 2014
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                    Address: Pune, Maharashtra

                    Order numbers are : [protected] [protected] [protected] I have not received cash back worth Rs ~600. I had sent multiple mail for follow up and received same response that as per the term and condition I will get cash back in 1 hour, but it's not Mobil/DTH recharge offer . I have used Home40 and kitchen40 coupon and according to it's term I should get cash back once product is delivered . I got all the product mentioned in above order .Almost 1 week is over and no cash back is credited into my paytm wallet . Please provide the status. It would be helpful if you look into the mail contain first and then reply. As I have received generic mail response for more than 4 times.
                    HI
                    My name is sanjay jharia I have paced an order to paytm and my order no is[protected] which has cost me rs.1020 the company has promissed me to return 40 percent cash back that amounted rs, 408. I have paced my order on 04 April 2015 and got it on 11 April 2015 after paying the whole amount that is 1020 but so far no bask back added to my registered mo no. that is [protected]. I have made about 4 conversations to paytm but no satisfactory answer has been sent to me so far please help me sort out my problem thank you.
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                      D
                      dineshjetlly
                      from Delhi, Delhi
                      Sep 6, 2014
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                      Address: Karnal, Haryana

                      I have recharged my airtel digital tv account [protected] on dated 03/09/14 with amount of 417 but the order supposed to be failed but till date i have not got my money back my mobile no from which i have recharge is [protected]. plz give my money back asap.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        waytoabhinav
                        Sep 5, 2014
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                        Address: New Delhi, Delhi

                        My following Paytm orders were failed but I did not recieved Paytm cash or amount back in my account 1) Paytm order no:[protected] Bill Payment of Vodafone [protected] : Rs 414 2)Paytm Order no:[protected] Recharge Airtel [protected]: Rs 330 Kindly return my failed money ASAP Abhinav
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                          H
                          HK Lunial
                          from New Delhi, Delhi
                          Sep 5, 2014
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                          Address: New Delhi, Delhi

                          Despite daily reminders and uncomplied and fake assurances given, Paytm has yet not paid bill to MTNL when i had already paid the bill to Paytm timely on 1.9.2014. Paytm to ensure that bill amount with penalty charges due to delayed payment on your part is paid by Paytm .
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                            C
                            chisatt
                            from Chennai, Tamil Nadu
                            Sep 5, 2014
                            Resolved
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                            Resolved

                            Address: Vellore, Tamil Nadu

                            Dear Sir,
                            My Order No:[protected] in paytm. they deduct money from my account, but they dont tell the order status yet now. i cant track / know anything about that. if i sent mail to that ccare they reply "72 hours to rectify", but no one contact about that query. and ccare number from paytm is fake one. please take action.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              satyanarayana badam
                              from Hubli, Karnataka
                              Sep 5, 2014
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                              Hi friends, I am not seen this type worst worst service in my life. If we send any mail to those people there is no response from them even one week also.There is no return the item. Never i am not seen without customer care support.. My kind suggestion is please don't buy anything through paytm.
                              II want to return my product. My product id is[protected]. Item delivered to late . Product quality not good so plz return my money on my account.
                              II want to return my product. My product id is[protected]. Item delivered to late . Product quality not good so plz return my money on my account.
                              My name is shilpa ghosh.Order date 16th jan delivered 27th jan. Order id[protected]. maine apne 26th jan ko anniversary ke liye order kiya tha but item delivered to late. so i want my money as soon possible.
                              my name is daniel. product is very much damaged. my product id is[protected]. so pls return my money on my account and take back your product.
                              I have purchase Power Bank, the product look good but not usable, Its nonsense...
                              Capacity of 20800 mAh, even not get fully charge to my mobile once... Plz return this nonsense product and refund my money...
                              HI Team,

                              My order Number : [protected]

                              I want to return my product. My product id is [protected] . Product quality not good so plz return my money on my account.

                              Bcz this screen guards are not setting perfectly to Mobile... I purchased so many items in PAYTM i never got such kind of problem in your side.this is 1st time to c it
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                                S
                                shinywildsharma
                                Sep 4, 2014
                                Resolved
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                                Resolved

                                Address: Gwalior, Madhya Pradesh

                                After failure of my order no.[protected],[protected] of 230₹, 212₹ respectively. This failure amount if total 432₹ was submitted in my paytm cash. But now I am unable to use this cash in further use. I tried to recharge my phone, dish TV. But again & again order were failed with the same info message ' your bank didn't authorize this transaction. Please contact your bank with transaction number for details.' But what is the role of bank in this transaction, if the amount was initially deducted from my bank account and same was submitted in my paytm cash due to order failure. Please, respond to me soon. Help me out. It's about trust I had with paytm not just money. I also sent them mail. They replied after 2 days and with the request to contact your bank. I just cant understand the Role of bank. In transaction by paytmcash
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  mahensoni1234
                                  from Noida, Uttar Pradesh
                                  Sep 4, 2014
                                  Resolved
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                                  Resolved

                                  Address: Singrauli, Madhya Pradesh

                                  I ordered a Bajaj Majesty EWSWX4 from paytm shop. Order No[protected] which was broken when I received & open the box.
                                  I complaint at [protected]@paytm.com but on 2nd sep 2014 still there is no response from paytm also when I calling to paytm customer care no. no one pickup the phone.

                                  Mahen
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    Additya
                                    from Delhi, Delhi
                                    Sep 4, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    On 28.08.14 I have recharge on my Paytm wallet Rs 400/- with promo code walletcb40 vide paytm order no.[protected] to my axis bank account but no money add in my patym wallet as well as no money returned on my axis account. Axis Bank CC Transaction No. [protected]. You are kindly request to kindly add money on my paytm cash wallet or returned in my axis bank account.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      virender399
                                      from Gurgaon, Haryana
                                      Sep 3, 2014
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                                      Address: Faridabad, Haryana

                                      Its (paytm) worst online recharge service provider. Today I have recharged my BSNL No [protected] with Rs 135 for 350 Local/STD mines. But its second time paytm recharged full talk time tariff. paytm clearly show the all plans but they recharged different plans. Please suggest how I can get refund.
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                                        msp007
                                        from Mumbai, Maharashtra
                                        Sep 3, 2014
                                        Resolved
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                                        Resolved

                                        Address: Vadodara, Gujarat

                                        Dear paytm My recharge order no. of[protected] for [protected] Mobile no. Recharge is successful but i didn't received cash back of Rs. 50 in my paytm account wallet. Cash back recharge Coupon Code is GET50 & I was recharged with this coupon on dated 2nd September 2014.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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