Claimed

PayUMoney Complaints & Reviews

3
Last updated Mar 28, 2024
Complaints 3770
Resolved
2131
Unresolved
1639
Quick Links
Statistics
Share
Contacts

File a complaint to PayUMoney

Having problems with PayUMoney?

File a complaint and get it resolved by PayUMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PayUMoney
Customer Service Contacts

PayUMoney Website

PayUMoney Head Office Address

7th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122002

PayUMoney reviews & complaints page 70

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahajan Sumeet
from Ghumarwin, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I recharged Rs.10000 on 25feb 9.27am through phonepe app the transaction is successful but the money didn't recieved after 48hours

Dear concern,
I recharged the amount of Rs.10000 from phone pe app to PAYU merchant for recharging the new world amusement game on dated 25 feb, 2021 0927 hours.. The recharge is not completed till now.But the payment is successful from the phonepe app and transaction id is T2102250931555938460407. And Collect Id is C2102250927022412448833. And UTR:[protected].
So 48 hours had gone but recharged amount didnot added to my...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
JJ Elangovan
from Vaniyambadi, Tamil Nadu
Report
Copy

Need refund from PayU

I have deposited some money in The shoppers app, and now they have not depositing the money back, regarding this issue I have contacted my bank too, but I’m helpless. I really hope in PayU. Please help me to get my money back. Please investigate it. Regarding this issue I have contacted PayU through Twitter but no response....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
CHAPA ABHISHEK
from Dammapeta, Telangana
Nov 30, 2021
This thread was updated on Nov 30, 2021
Report
Copy

Helping fraudsters to take payments from people

Address:visakhapatnam

I had invested in spbdd app through the channel payu money its helping the fraudsters to do fraud with people and lose their money please be careful regarding this
i had invested 4000 rs in app through payu recharge but they are not at all responding to my problem and only helping the cheaters
please give me the refund of my money...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am Ajay meena from rajasthan. Ph.no: [[protected]]. I am purchased shared charger plan and invested my money in that according to shared charger agreement. This service is starting investment 500 rupees using razorpay after invested daily earning 15 rupees. Again I am paid 1200 rupees using razorpay and again 2400 rupees and 4500, 300, 600, 300 rupees using payUmoney and but I didn't get my daily earning. I am so strugling for my self and...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AJAY MEENA b
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have paid payment but I don't get services

Hello There
I purchased shared charger plan and invested my money in that according to Shared Charger agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased 300 by shared charger. The less period is 30 days, the daily profit is 15 rupees and the total profit is 450 Rupees".
and didn't provide me services perfectly as it promise to me, But it cheated me and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AJAY MEENA b
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have paid payment but I dont get services

Hello There
I purchased shared charger plan and invested my money in that according to Shared Charger agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased 600 by shared charger. The less period is 30 days, the daily profit is 15 rupees and the total profit is 900 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lawrence@123x
from Delhi, Delhi
Nov 30, 2021
This thread was updated on Nov 30, 2021
Report
Copy

Suspicious UPI transaction

Address:Legal Department PayU Payments Private Limited, 9th Floor, Bestech Business Tower, Sector 48, Sohna Road, Gurgaon 122001, Haryana

On 1st Feb an anonymous UPI transaction for an amount of 2975 has been debited from my account in favor of payumoney.

The transaction reference no is:[protected]

I am unable to trace this amount and the beneficiary....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:delhi

Tried booking online tickets through asi.payumoney.com have, even after successful transaction tickets were not generated.

Email: mail.[protected]@hotmail.co.in
UPI ref No.:[protected]
Transaction Date: 24/feb/2021
UPI ID: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sk0022
from delhi, Delhi
Nov 30, 2021
This thread was updated on Nov 30, 2021
Report
Copy

Amount deducted at asi.payumoney.com but ticket is not generated

Tried booking online tickets through asi.payumoney.com have, even after successful transaction tickets were not generated.

Email: mail.[protected]@hotmail.co.in
UPI ref No.:[protected]
Transaction Date: 24/feb/2021
UPI ID: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad

I made a payment for Tablemate2 product by selecting PayUMoney Credit Card payment method and it was successful from PayU Dashboard, but there is no confirmation receipt from Merchant site.

Order Amount Rs 2000.00

Payment ID[protected]

Merchant Order ID[protected]

Order Date & Time February[protected]:04:37 AM...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Niharik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

University fee paid but receipt not got

Sir I paid my admission fees using payUmoney.transaction was successful but I didn't get the receipt of the same nor the confirmation that my form has been submitted.
Kindly look into the matter as soon as possible because the last date for submission is 28th February, 2021...and if the issue did not get resolved I might lose the chance of having a seat in the University.
Please help!...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:The Shoppers address Mumbai India Near Mumbai Airport . Owner Kumar Nathan CEO.

I have Lost 30000, 20000 and 5000 rupees respectively via Payu gateway it has Been Arround a Month Now And til date I Have Recieved No Refund so I request that refund me the said amount. I trust on the above said app because the said app is genuine...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dhruba111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount stuck

I had ordered 2 products from Asian paints on 19th February but both of my transactions were failed but the amount was deducted from my account.It has been 3 days passed but I didn't receive the refund amount so I also contacted Asian paints customer care but they said that payment for my order numbers #76218990 and #76219013 was not captured by their system system . please help me and give me refund....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
On Feb 22, 2021, at about 1300 Hrs, I was applying for getting a new FASTag for my Delhi vehicle (Car).

Submitted all the details and then wanted to make the payment thru Citibank Credit card.
No payment amount was asked for.

However, the transaction was completed (successfully) and I got sms that Rs 1199/- has been paid thru my card.

How can the amt be charged to my card without asking...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Veeresh Balaganur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal not happening

Respected sir
With respect to the above subject mentioned I invested sum of 50000(fifty thousand) in a wish app using your payment gateway and now wish not responding for the withdrawal request plz help me in getting amount back to my bank account and the details of it is mentioned below and the screen shot of the same is uploaded
Payment Id[protected]
Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikhab503
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money stuck in the Shoppers Application

Hi Payumoney Team.

This is regarding my money that is fraudulently stuck in the Shoppers App.
I made a payment of Rs 10, 001 and I am not able to withdraw it.
please help me in getting my money back as I am going through severe financial crisis. Any help is appreciated in getting the money backI have added the screenshot of the payment containing the Transaction I'd.
Email id: [protected]@gmail.com
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikhab503
Report
Copy

Money stuck in the Shoppers App

Hi Razorpay Team.

This is regarding my money that is fraudulently stuck in the Shoppers App.
I made a payment of Rs 20, 000 and I am not able to withdraw it.
please help me in getting my money back as I am going through severe financial crisis. Any help is appreciated in getting the money back.
Email id: [protected]@gmail.com

Thanks,
Shikha Bisht...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jonsnou
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted and payment is on hold

Hi,
Transaction number: Id[protected]
Of amount 3K is deducted from account while payment is shown as on hold by PayU And not received at the actual company where it was supposed to.

Please look into this issue and provide the full refund.

Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Navneet amrit
from Bengaluru, Karnataka
Report
Copy

Payment of fees

I am a student of thapar university patiala I was using payu as directed by my college for payment of fees.The PayU portel took the fees and didn’t send it to the college instead there was a error message displayed and the amount was deducted. kindly help...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akashrameshmankani
Report
Copy

I want refund

I have paid 4000 rupees to the shopper app still I didn't get money back please I want refund all Money my transaction I'd is T2102021912462226786681...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy