Samsung India Complaints & Reviews

A complaint of low heating in my microwave was launched to samsung India. While the microwave was checked by service engineer due to wrong procedure of checking the same the transformer of the microwave was burnt. Now samsung India is charging the cost of transformer also for replacement whereas the same was burnt due to mishandling of service engineer....

I am sefi from cochin kerala on this jan 06/01/2016 i purchase my samsug gallaxy j7 prime on the second day charge was not working and today m mobile phone is also not working.. On the second day i am going to the samsung care in cochin, they told to me there is no charger aviable here and come back after tow weeks, i told to him then how i work the phone at last they give samsung a8 charger, on this day 23/01/2017 now my mobile phone samsung...

Dear Team,
I booked samsung on nxt from samsung official site shop.samsung.com on sunday 15 jan 2017. My order id is[protected], i got the delivery of my product on thursday 19 jan 2017. But when i unboxed my product and switch on it, i discovered that the BACK BUTTON which is present right to home button was not working at all. so i want you to replace my phone as soon as possible. I am attaching all the related attachment and images...

Hi i am nikunj as my refund is approved on 28 th nov and i didnt get it still today and on 3 rd january narendra calls me and says that i am only going ti get 21000 rs only as it was approved 38999 on 28 th november... My is already excleted to head office since 4 th january but still i dont get any feedback or any ans as i have already send them the recording of approval but still the case is open only and i am not getting my refund cheque...

I have gone to the service center in my city and firstly waited for 90 minutes for my turn but they told me that this handset has been purchased from out of India, so they can't fix the problem. I have my original bill but they are not considering my problem. What I should do now ? I want my problem to be solved. This is not the way the company is dealing with its customers. I demands an explanation to this....

Sir
I brought samsung refrigerator on 15/01/2015 . When in warranty itself they charged Rs.5661/- and the second time it's repaired claim no [protected] & Rs.2219/- Again now it's repaired I given complaint no [protected] 0n 12.09.2016 they attend Jr technician he said that after getting approval he I'll replace after none contact. Then again I given complaint no [protected] on 10.01.2017 . Now they taken the refrigerator on 18.01.2017...

I tried to contact each authorized Samsung service center in Delhi and no one picked it once. In fact just hanged the receiver. I live in Oman and for my parents i need to confirm some accessory, how can i do that? This is so frustrating. Why the hell Samsung is providing con tact details then!! So disappointing from Samsung service centers. NO USE...

1. No response has been received by customer with reference to call reference :[protected] dated 18/01/2017, 21/01/2017 & 22/01/2017.
2. Rs.15, 262/ was paid to mr srinivas, the assigned samsung representative 1 on 12/01/2017 vide r-logic technology services receiot no 9521for extended warranty. I am yet receive the original extended warranty documents.
3. Requesting needful early remedial action for benefit of customer
br...

Dear Sir/Madam,
This is very unfortunate that I'm following up for my payment for last 20 days but still I have not received my payment and neither any confirmation to refund the money.
Let me tell you date wise :-

a.on 03.01.2017 - I have purchased one Samsung S7 Edge through your online site Samsung estore and paid the money by my HDFC Credit Card.

b. On 04.01.2017 - I have found some urgent...

This is regarding the samsung mobile j7 that i have submitted on 30th December in Mangalore, Karnataka service center and till now i did not get any update from them.

Bill no:[protected]

Also i have called samsung customer care and raised the case with them: Case no:[protected]

When i gave my mobile for repair they assured me that my mobile will get repaired by 25 days or else i will get the refund....

The mobile got dead pixel by the third day of purchase but got hided by the edge panel and when i took to the service center on 16th day, they said that only within 14days they can do a replacement of mobile. I dont how the hell you people keep such low policies . My mobile got into service center on the 16th day of purchase. A worst part from Samsung . Along with Note 7 Failure, You people try to sell defective mobiles to customers and also...

Dear sir,
My name is advocate sumit goswami my land-line no is 27495218 consumer name is chanchal goswami /Laxmi narayan goswami . This complaint is regarding the washing machine.

Last 7 months your company had give us the pathetic response regarding the service of the washing machine, each and every time u has gave us the lame responses which is very unprofessional. Please take up this matter within 2 days .
br...

Hlo Sir I am varundeep Kaur. I m in trouble because I m registered cases complaint regarding washing machine in 9 Jan 2017 but engineer visit he asked me to change a spare but he can change motor BT he asked me later the pipe is also crack that also changed BT after that day no reply is come to me after that day so I m in trouble plz solve my complaint......

Sir,
This is shame on the part of samsung that a customer complaint could not be solved for more than a month together and irresponsive customer care could do nothing than to drive me back to service centre and not even equipped to call on the service center or the concerned dignitaries who are squatting on my complaint
I reasonably learnt that samsung is in search of the spare to be procured from some good companies in...

I purchased a Samsung tv less than three years ago which has now stopped working. A service representative came to our home and informed us that the LED panel is no longer working, and we cannot replace due to the model being discontinued. When I asked what Samsung would do to either repair or replace the television, I was told that my only option was to purchase a new product. I purchased a Samsung because of its reputation for quality and...

Fake offer by Samsung that it gives VR headset on paying Rs.1990.00 for buying samsung galaxy s7 edge. I bought this device on 1st jan 17 but till date nothing happened regarding the vr headset. Although i followed everystep but failed to get that code. Contacted on my.[protected]@samsung.com several times but not a single reply received from them. Now realised that they only highlight the offers for selling of such a high end device. NO MORE...

I use Samsung galaxy S4 and recently I experienced microphone and speaker problems which involve not working of either part while calling or playing music/video. Neither does the earphones work. I went to my nearest authorised Samsung service centre and showed my phone after a few days later the employee of Samsung called that it will cost around 850 rupees then I said them to fix the problem as I was OK with getting my phone fixed in 850...

Hi, i had purchased Samsung Galaxy j7 on 21st may 2016. My Phone's screen got damaged and i took the phone to Samsung Indira Nagar Service centre on 14th November 2016. I visited the service centre on 19th November 2016 again and the staff named -Ravi Kumar informed that Gold Screen for Galaxy J7 is not available either i can go the back screen and i will loose the warranty or i go for refund, where they will deduct the screen charges approx...

Hi,
I am highly disappointed with the quality of Samsung 32 GB EVO+ card which i have purchased on[protected]. Hardly i've used twice and thrice and that i didn't work and got corrupted.

More over the service for replacement is big crap and pathetic in Bangalore i've visited Balaji solutions (https://www.google.co.in/search?q=balajisolutions&oq=balajisolutions) for card replacement on 20/Dec/2016 they said no stock....

I bought samsung Galaxy J7 Prime last month rupees 16900. but now i am facing display flectuate and lining issue its very bad experiance for me i am very shocked how can this problem bcoz i am regular user for samsung last 4 years but never face any issue. I request to company Superior person replace my phone becoz i cant use repair phone either i never never purchase samsung phone in future. Samsung is my first choice and i also user long...