ShoppersStop.com Complaints & Reviews

I want to raise a complaint for shopperstop staff of gip noida location.
It was one of the worst experience i have faced with any orgainzation. The staffs are not properly trained and they provide wrong information to the customers. The manager was in no way helpful for the customer and was not interested in providing a
Atisfactory response to the customer.Infact, he was adamant and presumptuous.

The staff on...

I purchased a product from shopperstop online account on 28th June.2016.My order id is 06046652.I want to change the product.I have mailed so many times on [protected]@shopperstop.com to take the products from my place and refund the amount.but till date their is no response from their end....

I bought a rs. 7, 400.00 worth tommy hilfiger watch from shoppers stop store - viviana mall thane (bill no.[protected] dated 03/07/16. this watch stopped working the very next day i. e., 04/07/16. since i am working couldn't get time on week days, i went the very next sunday morning i. e., 10/07/16. the customer service on the 1st floor made me wait for almost half an hour before the attendant came. this watch was defective and hence...

I have placed three return requests on 4/7/17, 7/7/16 and 11/7/16 still no response from customer care.They are still delaying the process.
Can anyone help to take any strict action against them.
Everytime they create a new return id and forget to process.
Order id[protected]
Return id[protected], 00280363, 00278026...

I'm arshi nathwani... i purchased a product today that is 6/07/2016 mrp. 1199 which was on 50% discount as told by the sales girl at inorbit shopper stop malad (mumbai)... so accordingly i should have been charged amount around rs. 635 max with all taxes... but their cashier (abhishek) charged me rs.1204 as i paid via debit card he swiped the card without confirmation of the amount and as i saw the bill i told him that the product is at 50%...

I had an order# 05956345 with shopperstop.

1) the jeans was sent of another style which i dint ordered.
2) they told to sent back and will refund even the courier charges with the refund amount on original mode of payment


Later they told that they would be sending me e-refund link.

It's been 5 days i have not received link and daily i am making calls to shopperstop hearing the same...

I tried to place an order of kashish womens embroidered churidar suit from shoppersstop website. I paid rs 1080/- for the same. The amount (Rs.1080/-) has been deducted from my account but the order is not processed. The transaction id is[protected]igocfwaxf6 dated[protected] between 12:00-12:30 pm, paid through net banking (State bank of india).
I sent repeated emails and contacted costumer care telephonically but till now no response...

Hi
I am chandra prakash barwer. I was working in shoppers stop in jaipur before 10 month. I have all docoment submited before 6 month. I have already appied two time. But i have not receive my pf. So kindly help me any body. Chek my detial so i want dont waste my time. My pf no mh/kdv/13484/34857


Regards
Chandra prakash barwer
Mob no.[protected]/[protected]
Email. Id [protected]@gmail.com...

Hi,

Ordered Majesty CGX3 Eco Cook Top 3 Burner from shopper stop on on Tue, Apr 19, 2016 at 4:05 PM and received different product on on 26th April 2016.
I call customer care for creating a ticket for me (reference[protected]
Two times they raised a ticket but did not take any action on it.

I am still waiting for my product that I have ordered.

Please help me to me back my product...

I bought a t shirt from shoperstop site i returned it becoz it was not what i expected. I called them 5 to 10 times and all they are saying is that they forwarded the email to their team u will get response from them in 24 to 48 hours and i waited i kept my patience with me but no matter how many times i call them they say wait and nothing else. What was my mistake that i paid them money in advance or that i trusted them with money now i...

Hi,
I had purchased few apparel items from Shopper Stop(Forum Mall, Elgen Road, Kolkata) on 11th June 2016. One of the items among them - A T-shirt was purchased for one of my cousins who does not stay in Kolkata . So, it was taken away by my uncle on the same day (who travelled back to BBSR ). Since, we had done a lot of shopping on that day, the bill for the particular T-shirt was misplaced. On receiving the T-shirt, my cousin...

I had 13 E-Gift Card given from my Company summing up to ~4000 INR.
I have purchased 6 items from shoppersstop.com on Friday 11th June 2016 .
On Tuesday 14th June 2016 I have enquired with customer care and it was told that 5 items are in Shipment Ready State. I did ask to expedite the delivery of the Shipment Ready items.
But the element of surprise was the item which was not even procured by shoppers stop was delivered...

I had ordered online from shoppersstop.com for a laptop bag of carlton (order number[protected]. I have not received the product that I had ordered. And the product has been tempered with in terms of product code. A hand written stamp has been affixed displaying the product code. Also the price tag has been tempered with. The price tag on the bag is neither of the product that I had ordered, nor of the product that has actually been delivered...

Its is regarding online shopping on shoppersstop.Order ID 02025411
I have been calling shopperstop.com for 2 months but they are not acting according to the promises...I have one product lying for return and refund and another for exchange...but no response since 2 months.I have also mailed them several time but no response.I want the return pick up to be done for a tshirt and exchange for a dress...

This is the first experience of getting irritated with Shopperstop service. I have bought a Shoes of Franco Leone on 25 march 2016 and hardly wore it for 3 to 4 times and I observed that the pasting of the sole started to open. So I reached Malad inorbit to show the problem and They advised me to drop the shoes to send the shoes to delhi to report the issue to Franco leone. And will get it repaired or replaced. However I would say it should...

Dear sir,

This is regarding my eps amount. Pls find the pf details from below:-

Name:-narendra kumar yadav

Employee id : s37202

Pf account no:- mh/kdv/13484/30073

Form enclosures:- form 19, 10c

Form submitted in pf office :23 october 2015
Claim settled date : 9november 2015

Claim is settled please wait for 45 days for cheques...

Hello madem/sir

I have purchased a perfume at shoppers stop Which is inside Inorbit mall. The time when I tested the other one had good fragrance but the one which I purchased had come with a sealed box but inside bottle was opened moreover it was not even sealed properly. The hinge between lid was not even attached properly. The fragrance is just like ponds powder. Which is quite different from the one they have shown. By...

My order no.:02759184, I ordered a watch with dial color: white clearly mentioned on shoppersstop website under the product specification, but they delivered a grey dial colored watch and am not getting any replacement or refund. customer service team is not responding. have sent them the screen shots and the pics too. To escape the problem they have removed the product from there website but I have all the screen shots to prove that they...

I have purchased Men's suit (BlackBerry) along with a shirt with a total of Rs 8750 from Shopperstop.com .
I had size issues and thus I had asked for return. They don't have pickup service from Bareilly, so I had parcel them both items (Suit+Shirt) in a single packet.
They had returned mei 7600 Rupees but after 3 months of struggle of getting remaining 1150 Rs, now they are saying that they had received only 1 item in the packet...

I bought a Tresmode footwear worth Rs 3000 from Shoppers Stop on 16th March 2016. And within a month, the footwear started getting torned off.. and stitching threads started to show off.. I have not even worn the footwear 10 times. And I am the so called "gold card member' with Shoppers Stop for last 6 years. When I approached the customer service desk, they said that they would talk to Tresmode guys and would let me know.

Yesterday...