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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 321

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R
Rahul KanKan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MANUFACTURING DEFECT

Address:Lucknow, Uttar Pradesh

I have purchased Sony Laptop (E Series VPCEA46FG) in July 2011. I am having problem in my USB port after purchasing the Laptop i have visited Sony Service center twice. They have replaced my USB port twice but still they are unable to rectify my problem.

Please let me know how can I replace by Manufacturing defected Laptop from Sony.

Thanks & Regards

Rahul
[protected]...
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chhemachandar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT AGAINST AUTHORIZED DEALER SONY ERICSSON VAISHNAVI ENTERPRISES HYDERABAD

Address:Rangareddy, Andhra Pradesh

Sir ,
my name is CH.Hemachandar my sony ericsson mobile handset been given to" vaishnavi enterprises sriranga towers,opp.lumbini jewel mall,road.no.2,banjarahills,Hyderabad" Mr. Manoj had taken my complain about my Sony Ericsson model no : U10i at time of delivery they billed 3612 and he said evrery thing is ok after coming home when i checked my mobile after inserting my docomo sim touch was not working immediately i called...
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Apurva aggarwal
from Mumbai, Maharashtra
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CRASH DOWN (DEFECTIVE RAM )

Address:Ghaziabad, Uttar Pradesh

hello,
I,Apurva Aggarwal,purchased a sony vaio laptop from Pioneer computers,ghaziabad.

Within 2 months of purchase the system began to hang.Then to add to the problem it crashed showing a blue screen displaying a message of DUMPING PHYSICAL MEMORY.
I quickly showed the laptop to the sony center of ghziabad,where the technician said it is an internal problem & need repair.
I was charged Rs400, for the...
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sanjay munjal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

processor fault

Address:Gurgaon, Haryana

To,
Head Customer Care
Sony India

Dear sir,

I purchase a Sony KLV32: LCD TV from your dealer M/S Suraj Business Pvt Ltd in Oct 2009. There was always a problem of non response of remote with TV but it was not too consistent. Ultimately the TV stopped working in Oct 2011 and we called your service centre Advanced Electronics. They charged their service charge and said that the processor is not working...
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temsuinla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service centres negative act

Address:Delhi

last week I had taken my sony ericcson handset to the service centre at Roshnara Road,Delhi . They charged me Rs900/- for repairing but there was no response so i took it again the next day,they responded there was no guarantee to get it fixed. so I asked them for my money back they refused that too. They responded so cruelly and arrogant about it. I didnt get my phone fixed and moreover I was charger uselessly by them....
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H
hat_110
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Commitment and Charging as per their wish

Address:Pune, Maharashtra

Dear Sir/Madam,
I Have Submitted My Sony PSP For Repair/Replacement (to be decided by service centre) at Raja Electronics And Services Pvt Ltd, Shop No 3 & 4, Girls School Extn Building,2390 B, New Modikhana, Off M.G.Road, Pune:-411001 On 20th-Jan-2012 at the time i submitted the instrument they told me that you will get a discount of 50% and you have to pay 50% amt i.e. Rs 4,000/- and you will get a new PSP, i agreed the same...
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princepalsingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sony camera not working even after repairing twice

Address:North Delhi, Delhi

Bought Sony DSC-W520 on Dec-4,2011
Problems faced:
1. Photos not clear
2. some sound from camera

Lodged complained to sony customer support and given to following service centers:
1. Club electronics(sony authorised service center), south extension-2, delhi
2. Hi end solutions, shastri nagar, delhi

but the problem issues remains same and engineers are not able to resolve the...
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yogeshkumar93
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Laptop

Address:Delhi

This is with reference to a Sony Vaio laptop (Model E Series VPCEG 15EN; S/N[protected] which I bought on August 25th 2011, at e-Future New Delhi. I have been facing continuous issues with the laptop since the day I bought it. The laptop isn’t operating properly. It is very slow and many a times when I try to log in it takes me to a totally different (a weird looking) desktop. Sometimes I wasn’t even able to log in. I don’t...
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vijayanandmallah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lens got jammed

Address:Surat, Gujarat

I have purchased a camera on 29.10.2011. The model Number is DSC-WX7/B E32. Warranty period is 3 years.From 07.02.2012, the lens movement in the camera has stopped completely and I am not able to shoot any photographs.
I approached the sony care centre at address
Parshwa electronics Pvt Ltd
Sony authorised service centre
u-12, western plaza, near bhulka bhavan school, adajan, surat.

After observing...
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ruby.kaur2009
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against faults in mobile set (Spiro-W100i) and asking for compensation + swapping with new mobile set.

Address:South 24 Parganas, West Bengal

Dear Sir/Madam,

I Mrs.Ruby Kaur, would like to inform you that, I am holding a Sony Ericsson Mobile (Model Number- W100i). It was purchased on 09th February,2011 from NU-YORK TELE WORLD, 1, R.N. MUKHERJEE ROAD, MARTIN BURN BUILDING, OPP TO LALBAZAR H.Q, KOLKATA-700001 For Rs.4800. IMEI/SERIAL NO-[protected].

This is to inform you that, I have been watching a lot of problem for approx last 6 months in this...
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S
santoshkumarcrolli
from Chennai, Tamil Nadu
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duping and malicious act

Address:Dharwad, Karnataka

Address: Rajakamal Deepak
Block No.164 SSE/PWAY/CLR SW.RAILWAY.
PO. CASTLEROCK -581121
TQ:JOIDA DIST: KARWAR

I purchased colour television 22" sony LCD Model No.KLV -22 T550AIN5 SL.No: 6166281 on date 05.02.2010.R.No.3388. from sony dealer M/s V.A.KALBURGI SQUARE Deshpandenagar Hubli -580029
The amount paid is Rs.15700/-(incl of...
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Aneesh Nawal Mathur
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vulgar behaviour at service centre

Address:Jodhpur, Rajasthan

I had submitted a mobile(sony xperia neo V) for repair on 17/01/12 at care zone Jodhpur but there was no response from them till many days. When I used to contact, phone was no reply. Incidentally today, they received my phone call and when I enquired about my phone, they asked to collect it in the evening. Since it was a long time ago when I had submitted the phone for repair I was not carrying the job card with me.
Instead to helping...
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B
bundalgarry
from Kolkata, West Bengal
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lost mobile phone

Address:Kapurthala, Punjab

Name:Gurmeet Singh
Address:566,Urban Estate,Phawara,Punjab
Phone Model:Ck13i blue
Make:Sony Ericsson
Last used NO.:[protected]
Email for Communication:[protected]@yahoo.com
Missed Date:9 September 2011
IMEI NO:[protected]

Kindly help me to trace my mobile on my no.[protected]

Thanks
Gurmeet Singh...
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H
henshel
from Bengaluru, Karnataka
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HARD DISC DRIVE

Address:Thrissur, Kerala

Dear sir

I have purchased a sony vaio laptop from[protected] after that a complaint occured on 26 dec 2011 , after that i check and go to the a sony authorised centre at mangalore that time i am not producing the original sony purchasing bill.so why they are not register the complaints. after that i went to 27/01/2012 in purchasing dealer they says the go and give the original sony authorised centere.so y i am went to today...
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prdpgs
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

headphones defective

Address:Bangalore, Karnataka

I had purchased a sony walkman in chennai in first week of january 2012 for which the warranty card was issued.The product purchased has fault in the headphone in the audio output in one ear speaker and the recording when played plays with lot of disturbance.I have the warranty card in which the model name is mentioned as NWZ-B162FPC1E and the serial no:6400951 valid upto jan 2013.I am staying in bangalore,mahalakshmi layout.I kindly request...
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Sanjay Gulhati
from New Delhi, Delhi
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hanging & net connectivity problem

Address:Dehradun, Uttarakhand

I BOUGHT A NEW LAPTOP JUST TWO DAYS BEFORE DIWALI IN 2011, IMMEDIATELY AFTER 3 DAYS I NOTICED THAT ITS CD-ROM WAS NOT WORKING WHICH WAS DULY CHANGED BY THE COMPANY BUT SINCE LAST 2 MONTHS I AM FACING HANGING & NET CONNECTIVITY PROBLEM FOR WHICH THE SERVICE CENTER HAS TWICE FORMATTED MY LAPPY BUT THE PROBLEM STILL REMAINS THE SAME. NOW THE SERVICE CENTER IS AGAIN SAYING FOR FORMATTING THE LAPPY BUT NOT SURE THAT THE PROBLEM WILL BW CURED...
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Devika Mittal
from Gurgaon, Haryana
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Faulty handset/poor customer care service

Address:West Delhi, Delhi

Hello Sir/Madam,
This is a complaint regarding a yendo model that i had bought in november 2011. The IMEI is[protected]. I had bought it from MNM Trading Solution Private Limited(Pataudi district, Gurgaon) on 20th November 2011. The invoice no. is[protected].
The phone keeps getting hang, it vibrates even when there is no message/call, it switches off on its own. Sometimes when the phone vibrates, it continues to vibrate...
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Address:Jaipur, Rajasthan

To
The Nodal officer
Sony Ericsson Ltd.
New Delhi

Date: - 29 Jan 2012

Subject: - Complaint against faults in mobile set (Spiro-W100i) and asking for compensation + swapping with new mobile set.

Sir,

I was the loyal customer of Sony Ericsson, purchased a mobile set (Sony Ericsson Spiro W100i) from Ashoka Mobile G-28-29, Raisar Plaza, IndraBazar, Jaipur Ph:[protected],...
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anil chandran c
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile out of order within 4 months of purchase

Address:Thiruvananthapuram, Kerala

Respected Authority

I have purchased a Sony Ericsson mobile phone, model W8 (E16i, IMEI No:[protected] from an authorized retail dealer M/s Mobily, TC 26/95, Statue, Trivandrum, Kerala) on 8th September, 2011 (Bill/Invoice No:- 006743 dated 08/09/2011). The mobile phone was fixed with screen guard protector by the retailer at the time of purchase and it was used with utmost care.

Within a couple...
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Vere Holmes
from Mumbai, Maharashtra
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DEFECTIVE SOFTWARE

Address:Bardhaman, West Bengal

I had purchased a laptop from Calcutta (South City Mall) on the 19th December 2011. Model; PCG-71811W,
PRODUCT NAME: VPCEH25EN. I had returned home to Asansol and within a day or two the cursor bad started to
malfunction it would hang.Then the wireless would get disconnected while surfing the net, even the logo at the bottom would disappear.Now if I shut down the system and restart it it would all work normally like nothing...
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